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Zendesk’s marketing organization is offering Summer 2026 internships focused on AI-powered customer experiences within a global SaaS environment. The internship includes roles such as Associate Product Marketing Specialist Intern, with a June–August 2026 timeline in San Francisco and a hybrid schedule (in-office Monday–Thursday, remote Friday). Ideal candidates are pursuing or have a bachelor’s in Business, Marketing, Communications, or related fields, graduating Winter 2026 to Spring 2027 (or recently graduated), with strong communication, multitasking, collaboration skills, and basic digital marketing tool familiarity; internships experience and interest in AI tools or global marketing are a plus. Interns will gain hands-on project work, mentorship, networking opportunities, and professional growth in areas like digital marketing, campaigns, analytics, and partner enablement, plus exposure to AI-driven innovations. Compensation ranges from $31.25 to $61.00 per hour (base rate) with potential bonuses/benefits; Zendesk is an equal opportunity employer, supports hybrid work and accommodations, and may use AI screening in the hiring process.

The role is an onsite IT Associate Service Desk at Zendesk’s San Francisco office, serving as a frontline IT ambassador who provides hands-on support for Mac/Windows, SaaS apps, hardware provisioning, and a seamless employee tech experience. It blends traditional Tier 1 ticket management with advanced onsite troubleshooting, event support, and direct user engagement, including managing onsite video conferencing and supporting office events. Key duties include setting up and deploying new hire devices, provisioning/deprovisioning cloud accounts, maintaining asset lifecycle records, and supporting internal IT tools. Requirements include 1–2+ years in IT support, strong cross-platform troubleshooting, experience with ticketing systems (Zendesk preferred), familiarity with cloud tools (Okta, Google Workspace, Atlassian, JAMF, Zoom), basic networking, and the ability to work onsite full-time with occasional after-hours; salary ranges from $63k to $95k base in the US, with a hybrid schedule determined by the manager. Zendesk champions diversity, equity and inclusion, may use AI in screening applications, and provides reasonable accommodations; it is an equal opportunity employer.

Zendesk is hiring a forward-thinking Hunter Commercial Account Executive to drive net-new B2B SaaS growth by leveraging AI-driven insights and Zendesk’s AI-powered platform. You’ll own the full sales cycle—from outreach to negotiation—proactively prospecting, closing new accounts, traveling as needed to engage prospects, building executive relationships, and delivering ROI while collaborating with technical teams and leveraging automation. Qualifications include a BA/BS or equivalent, 3+ years of B2B SaaS sales with a proven track record of hitting new-business targets, the ability to close complex executive-level deals with VP and C-suite stakeholders, and proficiency with AI analytics and tools such as Salesforce, Groove, and Clari. Ideal traits emphasize being a Net-New Logo Hunter, AI/Tech Trailblazer, Executive Communicator, Strategic Closer, Relentless Learner, and Collaborative Influencer. The role offers a US OTE of $230,000–$344,000 (base/commission 50/50), potential bonuses or benefits, a hybrid work model with in-office attendance part of the week, and Zendesk’s commitment to fairness, diversity, and inclusive employment with potential AI screening.

Zendesk is hiring a Design Operations Intern (also known as a Design Program Manager or Producer) for the Product Design team with a focus on AI Enablement, to optimize design workflows, pilot new AI capabilities, and integrate AI as a partner for craft and speed, reporting to the Director of Product Design Operations and collaborating with the AI Champions. The role emphasizes transparent and accountable AI use with a human-in-the-loop approach to ensure the design craft remains central. Ideal candidates are AI-literate and curious, process-oriented, people-centered communicators, design-minded, and critically optimistic about AI's potential while asking hard questions about fairness, transparency, and who might be excluded. Responsibilities include workflow optimization for design and research, maintaining an internal AI tool inventory, creating AI-in-design enablement materials, coordinating the AI Champions program and knowledge-sharing events, and measuring AI adoption impact. Basic qualifications include current enrollment in a relevant program and a portfolio; US work authorization; preferred qualifications include familiarity with design thinking and AI tools, strong organizational skills, openness to ambiguity, interest in inclusive design and ethical AI frameworks; compensation is $31.25-$61.00 per hour with possible bonuses and a hybrid work arrangement; Zendesk is an equal opportunity employer with a commitment to diversity and accommodations.

The AI Sales Specialist is a quota-carrying overlay role at Zendesk for the AMER EMC segment, working with the Core Account Executive team to prospect, demo, and close deals while driving adoption of Zendesk's AI products. Main responsibilities include owning sales quotas, collaborating with the core sales team to pursue existing and new Zendesk accounts, and leading approved AI POCs to demonstrate value. It also involves customer engagement—building relationships with a value-based selling approach, supporting expansion/cross-sell opportunities with the AI Success team, and assisting with commercial modeling to maximize ARR. Requirements include proven quota-carrying sales experience (preferably in Conversational AI or CX), strong communication skills, willingness to travel, and, ideally, experience in an overlay AE/co-sell role. Compensation features a US OTE of $226k-$340k (60/40 base/commission) with possible bonuses, a hybrid onsite/remote schedule, and Zendesk’s commitment to diversity, equal opportunity, and accommodations, with AI screening used in the process.

Zendesk is seeking an exceptional Zendesk Consultant to join the CX Accelerator Team, with hands-on configuration work, the ability to lead client engagements lasting 4-6 weeks, and a willingness to travel as needed. The role aims to revolutionize customer experiences through optimized Zendesk implementations, leveraging a customer-centric approach across discovery, guidance on best practices, and collaboration with technical resources for integrations and custom solutions. Key responsibilities include client engagement and consultation, hands-on Zendesk design/configuration, project management to deliver on time and within scope, and training and enablement plus continuous improvement informed by client feedback. Requirements include extensive hands-on Zendesk experience (SME-level with WEM and/or AI), strong CRM knowledge, a proven track record in Zendesk/Professional Services/CSM roles, comfort with agile startup environments, and excellent communication, problem-solving, and adaptability. Zendesk highlights a startup-like, collaborative culture with growth and benefits, offers US OTE of 226,000–338,000 (70/30 base/commission) with a hybrid in-office/remote work arrangement, and emphasizes equal opportunity, diversity, and accommodations.