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Lucid Software is a leader in visual collaboration with multiple awards and a hybrid, diverse, inclusive culture. They’re looking for an impact-oriented Senior Product Manager to bridge complex data and human collaboration, working with designers and engineers to deliver AI-powered features and elegant UX. The role entails cross-functional alignment with UX, Engineering, Marketing, and Sales; deepening customer insight; owning the product lifecycle from ideation to iteration; prioritizing for impact; and delivering measurable business KPIs. Requirements include 5+ years of B2B SaaS product management, strategic discovery skills, strong cross-organizational communication, and fluency in both tech and design, plus a teamwork-over-ego mindset and growth mindset. Preferred qualifications include design sensibility, domain expertise in document/canvas SaaS, rapid prototyping/lean testing, and data fluency.

Lucid Software is a leader in visual collaboration, recognized with awards such as Forbes Cloud 100 and Fortune Best Workplace in Technology. It operates as a hybrid workplace with remote or in-office options and emphasizes core values like teamwork over ego, innovation, individual empowerment, initiative, ownership, and a commitment to excellence within a diverse, inclusive environment. The Strategy & Analytics Analyst role requires fluency in strategic problem solving across Marketing, Demand Generation, Sales Ops, Customer Experience, Product, and Strategy, using data to identify opportunities, present results, and drive change. Projects have included building a customer health score, accelerating product adoption at enterprise companies, automating A/B test analyses, increasing product virality, and creating dashboards to target high-potential accounts, with strong cross-team collaboration. Qualifications include a Bachelor’s or Master’s degree, 4+ years of experience, SQL proficiency, solid knowledge of statistics and hypothesis testing, excellent communication, and a strategic, detail-oriented, team-minded approach, with a preferred emphasis on problem-solving passion, willingness to help others, collaboration, and a desire to learn.

Lucid Software is a leader in visual collaboration and work acceleration, recognized with awards like Forbes Cloud 100 and Fortune’s Best Workplace in Technology, and it operates as a hybrid workplace with a culture built on teamwork, innovation, empowerment, initiative, ownership, and a commitment to diversity and inclusion. As a Security Analyst, you will protect corporate assets, web applications, and employees, focusing on day-to-day GRC operations, third-party risk assessments, and preserving customer trust in a security team that supports rapid business and product innovation. Responsibilities include conducting third-party vendor risk assessments, responding to vendor security questionnaires, collecting evidence for SOC 2 and ISO 27001 audits, identifying emerging threats, delivering security awareness training, ensuring regulatory compliance, maintaining security metrics, and partnering with Legal, Engineering, IT, Finance, and HR. Requirements include a bachelor’s degree in information security assurance, business management, or a related field, at least three years of experience in third-party risk management and GRC, knowledge of security frameworks (NIST 800-53, ISO 27001, SOC 2), and strong organizational, written and verbal communication, and cross-functional collaboration skills. Preferred qualifications include experience in modern SaaS or cloud-first environments, familiarity with risk management principles, relevant certifications (CRISC, CISSP, CISA, SSCP, Security+), expertise with cloud platforms (AWS, GCP, Azure), process improvement and automation for GRC, and the ability to leverage AI tools to enhance workflows.

Lucid Software is a leader in visual collaboration and work acceleration, recognized with awards like Forbes Cloud 100 and Fortune Best Workplace in Technology, and it supports a hybrid work model along with a culture focused on teamwork, innovation, empowerment, initiative, ownership, and excellence in a diverse and inclusive environment. The security analyst role aims to protect corporate assets, including web applications and employees, within a security team that enables rapid business and development innovation while maintaining a risk-and-compliance mindset. Responsibilities include identifying security risks from third-party assessments and vulnerability scans, proactively identifying threats, developing security policies and training, ensuring regulatory compliance, answering security questions from internal and external customers, and coordinating impactful security metrics across Legal, Engineering, IT, Finance, and HR. Requirements include a bachelor’s degree in information security assurance, business management, or a related field, 1+ years of experience with third-party risk management or GRC, knowledge of frameworks like NIST 800-53, ISO 27001, SOC 2, and relevant security certifications (SSCP, CC, Security+, CySA+). Preferred qualifications include deeper risk management expertise, certifications such as CRISC, CISSP, or CISA, familiarity with cloud platforms (AWS, GCP, Azure), recent information security risk management experience, and the ability to thrive in a fast-paced, startup-like environment.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, individual empowerment, initiative and ownership, and teamwork over ego, with a diverse, inclusive culture and a hybrid work model. The company has received recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, and serves over 100 million users with customers like Google, GE, and NBC Universal, while partnering with Google, Atlassian, and Microsoft. Lucid is seeking a highly analytical, cross-functional compliance professional to join the close-knit legal team and work with the Director of Legal, Compliance and Litigation to manage regulatory risk across the fast-growing SaaS environment. Responsibilities include owning core SaaS compliance programs (data mapping, privacy assessments, AB/AC policy implementation, global sanctions compliance, data retention, and vendor risk management), maintaining documentation, deploying tools to track OKRs and training effectiveness, monitoring evolving global laws (US and EU), and managing AI system controls in line with emerging standards. Requirements include a bachelor’s degree in a related field and 5+ years of privacy or compliance management in B2B SaaS or regulated environments, strong knowledge of GDPR/CCPA and evolving AI laws, cross-functional collaboration, and excellent communication and analytical skills; preferred qualifications include industry designations (CIPP, CISA, CRISC), experience with automated platforms (OneTrust, Osano) and tools (Jira, CSI, SFDC, Zendesk), and exposure to evaluating ML explainability and bias in AI.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and guided by core values of innovation, excellence, empowerment, initiative, ownership, and teamwork over ego. The company promotes a diverse, respectful, and inclusive culture and operates as a hybrid workplace with remote or office options, earning recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, while serving over 100 million users including Fortune 500 customers like Google, GE, and NBC Universal. Lucid is seeking a highly analytical compliance professional to join its close-knit legal team to help navigate a constantly changing regulatory landscape across its fast-growing SaaS environment. Key responsibilities include owning core SaaS compliance programs (data mapping, privacy assessments, policy implementation, global sanctions, data retention, vendor risk management), maintaining compliance documentation, tracking OKRs, monitoring US/EU regulatory developments, managing AI system controls, partnering with teams, and delivering role-specific training. Requirements include a bachelor’s degree in a related field, 5+ years of privacy or compliance experience in a B2B SaaS or regulated context, strong knowledge of GDPR/CCPA and emerging AI laws, cross-functional collaboration, excellent communication and analytical skills, and preferred qualifications such as CIPP/CISA/CRISC and experience with platforms like OneTrust or Osano.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by values of innovation, excellence, empowerment, initiative and ownership, and teamwork over ego, with a diverse, inclusive culture and a hybrid work model. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and serves more than 100 million users worldwide, including Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The Customer Operations team supports users directly and at scale, using data to improve products and collaborating with Engineering, Product Management, Marketing, and other teams. The internship role involves managing technical issues, developing product expertise, monitoring user metrics, creating Help Center content, engaging with the Lucid Community, and handling billing-related requests, with a hybrid Raleigh-based schedule (two days per week, Tuesday and Thursday). Requirements include pursuing a bachelor’s degree with strong performance, ownership, ability to simplify technical ideas, strong communication, independence and cross-functional work, analytical and problem-solving skills, and attention to detail; preferred qualifications include troubleshooting, content creation, basic data analytics, and mentoring.

Lucid Software is a leader in visual collaboration and work acceleration, recognized with awards like Forbes Cloud 100 and Fortune Best Workplace in Technology, and it promotes a hybrid workplace with core values of teamwork, innovation, empowerment, initiative, ownership, and excellence while valuing diverse and inclusive perspectives. The company is seeking a part-time Workplace Experience Specialist in Raleigh to help bring these values to life and ensure coverage during the afternoon shift. The role requires 20-25 hours per week with an in-office schedule of Monday through Friday, 12:00 PM to 5:00 PM. Responsibilities span facility management, equipment moves, office sweeps, technology coordination, kitchen and coffee service, deep cleaning, catering, events, culture initiatives, administrative tasks, shipping, employee support, and various workplace experience projects. Requirements include at least 1 year of professional office experience, the ability to work five days in-office on the specified schedule, strong communication and multitasking skills, proficiency with G-Suite or Office 365, the ability to lift 25-50 lbs, and a positive, collaborative attitude; preferred qualifications include facilities management or maintenance experience and experience in a high-tech environment.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, passion and excellence, individual empowerment, initiative and ownership, and teamwork over ego, in a diverse, inclusive hybrid workplace. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and serves over 100 million users worldwide, including Fortune 500 customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The Technical Product Support Specialist on the Customer Operations team will be on the front lines with customers, driving solutions through professional communication and cross-functional collaboration, launching Lucid’s newest products and features, surfacing user issues, and helping improve products and internal operations, while building dynamic online communities and expanding Lucid’s social media presence. You will write help center content, develop customer education, analyze user behavior data, contribute to content strategy, and manage relationships with users to ensure timely, high-quality answers. Requirements include 2 years of experience or a Bachelor’s degree, ownership mentality, ability to work independently and cross-functionally on multiple initiatives, strong written and verbal communication, analytical and problem-solving skills, attention to detail, and a hybrid Raleigh schedule two days per week (Tuesday and Thursday), with preferred qualifications in systems optimization, project management, teaching, UX, and AI/LLM experience.