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Lucid Software is a leader in AI-driven work acceleration, offering the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to help teams turn ideas into reality and transform work at scale. The company emphasizes core values of innovation, passion and excellence, individual empowerment, initiative and ownership, and teamwork over ego, while fostering a respectful, inclusive environment with a hybrid work model. The Senior Product Manager for the Developer Platform will own the strategy for embedding Lucid in customers' existing tools (e.g., Slack) and enabling platform access via APIs to power Lucid AI, MCPs, and broader integrations, working with a cross-functional team of PMs, designers, engineers, and QA. Responsibilities include cross-functional collaboration, becoming an expert on customer motivations, delivering business outcomes, owning multi-project roadmaps aligned to company strategy, guiding features from ideation to iteration, and using qualitative and quantitative research and metrics to optimize usage. Requirements include a bachelor's degree in a technical field or equivalent, 5+ years of software PM experience, a track record leading platform initiatives in B2B SaaS, and strong ability to communicate with engineers, executives, and customers; preferred qualifications encompass platform/API strategy experience, SaaS product mentoring, rapid prototyping and testing, and autonomy in ambiguous environments.

Lucid Software is a leader in AI-driven work acceleration, offering the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to help organizations turn ideas into reality and transform how they work. The company upholds values like innovation, excellence, empowerment, initiative and ownership, and teamwork, and supports a diverse, inclusive culture with a hybrid, flexible work model. The Security Analyst role is to protect corporate assets and web applications and to execute day-to-day GRC operations, manage third-party risk assessments, and champion customer trust. Responsibilities include vendor risk assessments, responding to security questionnaires, gathering evidence for SOC 2 and ISO 27001 audits, identifying threats, delivering security awareness training, ensuring regulatory compliance, and collaborating across Legal, IT, Finance, HR, and Engineering to improve controls and metrics. Requirements include a bachelor's degree, 3+ years in third-party risk management/GRC, knowledge of frameworks such as NIST 800-53, ISO 27001, SOC 2; strong organizational and communication skills; cross-functional collaboration ability; and preferred qualifications include SaaS/cloud experience, certifications (CRISC, CISSP, CISA, SSCP, CC, Security+), cloud platform familiarity, experience with process improvement and automation, and the use of AI tools to enhance workflows.

Lucid Software is a leader in AI-driven work acceleration, offering the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to help teams turn ideas into reality. The company emphasizes core values such as innovation, excellence, empowerment, initiative and ownership, and teamwork over ego, while fostering a diverse, inclusive, respectful culture in a hybrid work environment. Lucid serves Fortune 500 and other large organizations (Google, GE, Siemens, VW, NBC Universal, JLR, T-Mobile) and claims over 100 million users, with continued strong growth driven by new user acquisition. The Professional Services Consultant acts as a trusted advisor and delivery lead with enterprise accounts to maximize their investment by translating complex challenges into visual strategic roadmaps, accelerating product adoption, securing renewals, and informing Lucid's product roadmap through field insights. Requirements include 5+ years in a consultative role, understanding of AI/process management or enterprise architecture, cloud/infrastructure visualization exposure, and experience presenting to C-suite stakeholders; the role is hybrid in Raleigh, NC with in-person days on Tuesdays and Thursdays, and preferred qualifications include a master’s degree, prior engineering experience, cloud certifications, and experience leading large-scale software rollouts.

Lucid Software is a leader in AI-driven work acceleration, offering the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, used by over 100 million users and trusted by Fortune 500 companies to accelerate critical workflows. The company emphasizes values of innovation, excellence, empowerment, initiative and ownership, and teamwork, and fosters a diverse, respectful, inclusive, hybrid workplace that supports work-life balance. The Technical Product Support Specialist on the Customer Operations team will engage directly with customers, drive solutions, help launch new products, and surface user issues to improve products and internal operations. Responsibilities include building product expertise, resolving technical issues, collaborating with Engineering and Product teams, growing and managing a Lucid product community, and creating Help Center content based on user feedback and metrics. Requirements include 2 years of experience or a Bachelor's, strong ownership and cross-functional collaboration, ability to translate complex tech into simple content, excellent written and verbal communication, and a hybrid Raleigh, NC role with in-office days on Tuesday and Thursday; preferred qualifications include project management experience, mentoring, UX knowledge, and experience with AI agents or LLMs.

Lucid Software is a leader in AI-driven work acceleration, offering the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to help teams turn ideas into reality. The company emphasizes core values—innovation, passion and excellence, individual empowerment, initiative and ownership, and teamwork over ego—and provides a respectful, inclusive, hybrid workplace with flexible work arrangements. They are seeking a Product Manager to advance AI-enabled products, joining a team focused on emerging technology, AI, agentic workflows, and canvas-native generative features. Responsibilities include partnering with product teams to identify, test, and de-risk new AI capabilities through prototypes and experiments, improving product development and evaluation practices, and owning AI platform capabilities from strategy through launch with cross-functional collaboration. Requirements include 4+ years of B2B SaaS PM experience with cross-functional delivery, experience bringing agentic AI products to market, knowledge of modern AI systems (RAG, agent architectures, evaluations), strong product judgment and stakeholder influence, and preferred background in rapid innovation, visual collaboration, and mentoring other PMs, with #LI-DA1.

Lucid Software is a leader in AI-driven work acceleration, offering the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to help teams turn ideas into reality and drive transformation. The company emphasizes core values—innovation, passion & excellence, individual empowerment, initiative and ownership, and teamwork over ego—and fosters a diverse, respectful, inclusive culture in a hybrid workplace. The Raleigh Office Manager role is a part-time position (20-25 hours/week) within the Workplace Experience team, working an afternoon shift (12:00–5:00) five days a week to provide seamless coverage. Responsibilities span facility management and office cleanliness, equipment moves and floor plans, office sweeps, technology coordination with IT, kitchen/coffee service, catering, events and culture initiatives, and related administrative tasks including shipping and employee support. Requirements include 1+ year in a professional office setting, the ability to work in-office five days on the stated schedule, strong communication and multitasking skills, proficiency with G-Suite or Office 365, and the ability to lift 25-50 lbs; preferred qualifications include facilities management or basic repair/maintenance experience and exposure to a high-tech environment.