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Senior Solutions Sales Executive, Teamwork Collection
Atlassian
Austin
United States
Not specified Unknown Sales

Is remote?:

No
At Atlassian, you can work in an office, from home, or a hybrid arrangement, and the company hires globally wherever there is a legal entity. The role focuses on helping Fortune 100 customers scale investments in Atlassian's Teamwork Collection, the AI-powered suite that includes Jira, Confluence, Loom, and Rovo. You will drive net-new revenue through consultative, end-to-end solution selling, manage pipeline and territory status with cross-functional collaboration, uncover expansion opportunities, and provide feedback to Product and Engineering using Salesforce to drive data-informed decisions. Requirements include 7+ years of B2B SaaS closing experience in enterprise or strategic accounts, a track record of selling to VP- and C-level executives, and familiarity with consultative methodologies such as MEDDPICC, Challenger, or Value Selling, along with proficiency in Salesforce and analytics tools. A successful candidate will have a history of closing seven-figure deals, strong knowledge of the competitive landscape in work management and collaboration, and the ability to leverage AI workflows for personal productivity and scalable enterprise deployments.
Senior Machine Learning System Engineer
Atlassian
Austin
United States
Not specified Unknown Engineering

Is remote?:

No
Atlassian supports flexible work arrangements—office, remote, or hybrid—and hires in any country where it has a legal entity. The Senior Machine Learning Systems Engineer on the Search Platform will own the design, development, and production deployment of ML systems powering search across Jira, Confluence, and Rovo, including scalable serving infrastructure, retrieval pipelines, vector indexing, and embedding-based semantic search. They will own end-to-end ML delivery across multiple regions and tenants and contribute to architectures for high-throughput, low-latency search that meet strict SLOs for availability, latency, and relevance. The role includes building and serving production ML models (neural rankers, embedding models, reranking) integrated into serving infrastructure with frameworks like Triton and PyTorch, and collaborating with ML researchers to productionize models with robust monitoring and evaluation, plus designing agentic/RAG-focused retrieval systems with personalized indexes and grounding pipelines. They will drive operational excellence and cost discipline through observability, incident response, FinOps practices, on-call readiness, capacity planning, and collaborate cross-functionally with engineering leads, PMs, and platform stakeholders while mentoring juniors and promoting best practices.
Sales Development Representative, Enterprise
Atlassian
Austin
United States
Not specified Unknown Sales

Is remote?:

No
- Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country where the company has a legal entity, giving employees more control over personal priorities. - Enterprise Sales Development Representatives partner with Enterprise Account Executives to build and manage the sales pipeline for Atlassian’s largest customers, coordinating closely with Sales Operations and Marketing, and they report to an Enterprise Development Sales Manager. - The role is accountable for meeting setting, outbound prospecting, conversion, quota attainment, feedback, and maintaining a customer-obsessed approach for top customers. - You’ll collaborate with enterprise sales, marketing, partners, and operations, be customer-focused and organized, and excel at overcoming objections through value-driven messaging while prospecting via email, social, video, and calling. - The position involves building the pipeline with Enterprise Account Executives and Enterprise Marketing, understanding customers’ organizations and goals to add value, and leveraging sales tech such as SFDC, Gong, Outreach, and LinkedIn Navigator.
Account-Based Marketing Manager, AMER
Atlassian
Austin
United States
Not specified Unknown Marketing

Is remote?:

No
Atlassian supports flexible work locations and hires in any country where it has a legal entity, and the company is at an inflection point moving from product-led growth to an enterprise go-to-market powered by AI. The role is an Account-Based Marketing Manager for the Strategic segment, created to bring Atlassian’s AI and platform transformation to life in-market and generate sales pipeline. You’ll be responsible for generating and accelerating pipeline through 1:1 omni-channel ABM campaigns, translating global narratives into locally resonant proof points, and coordinating events in partnership with sales, central teams, and channel partners. Requirements include 7+ years in B2B marketing with 3+ years ABM in a high-growth environment, proven pipeline-generation experience, strong AI fluency, strategic thinking, cross-functional influence, data-driven decision making, and experience with marketing automation/CRM. The Regional & Partner Marketing team aims to be strategic leaders who own market-by-market storytelling and pipeline, shaping how Atlassian tells its next chapter on a global, regional basis.
Account Executive, SMB LATAM
Atlassian
Austin
United States
Not specified Full-Time Sales

Is remote?:

No
- Atlassian supports flexible work options—office, home, or hybrid—and hires in any country where it has a legal entity. - LATAM SMB Account Executives guide customers through their Atlassian cloud journeys, advocate for their needs at scale, and collaborate with Product specialists and Marketing to improve the customer experience, reporting to the Sales Manager and working remotely. - They are known for being customer-centric and innovative, efficiently managing resources for the top 30,000 SMB customers. - Responsibilities include being the main point of contact for designated LATAM SMB accounts, owning the full sales cycle from prospecting to closing, and following up on inbound leads while driving outbound prospecting across multiple channels. - They qualify needs with a consultative approach, develop territory plans for expansion, work cross-functionally to deliver tailored solutions, guide pricing and packaging, provide regular forecasts, and advocate for customers to Product and Engineering while staying informed about industry trends and competitors in the US market.
Account Executive, Mid Market (LATAM)
Atlassian
Austin
United States
Not specified Unknown Sales

Is remote?:

No
At Atlassian, employees can work from an office, from home, or a mix of the two, and the company hires in any country where it has a legal entity, with interviews and onboarding conducted virtually as part of being a distributed-first organization. Atlassian’s products—Jira Software, Confluence, and Jira Service Management—help teams collaborate and deliver results, and their solutions are trusted by Fortune 500 companies and others like NASA, Audi, and Deutsche Bank. The Mid-Market sales team manages a portfolio of mid-sized customers, identifying cloud-first opportunities, driving cross-sell and expansion, nurturing relationships, achieving revenue targets, and advocating for customers to product and engineering. In this role, you will own about 40 LATAM accounts (200–10,000 seats), carry a $2–4M annual quota, lead a cross-functional deal team, build executive relationships, and use MEDDPICC to qualify and win complex opportunities with outcome-based selling. You’ll also collaborate with channel, marketing, product, and customer success teams, maintain a healthy pipeline with accurate forecasting, stay current on industry trends, travel occasionally for meetings and events, and work in LATAM with full fluency in Spanish and/or Portuguese.
Sales Development Representative, Enterprise
Atlassian
Austin
United States
Not specified Unknown Sales

Is remote?:

No
- Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country where it has a legal entity, supporting personal goals and priorities. - Enterprise Sales Development Representatives partner with Enterprise Account Executives to build the sales pipeline for the largest customers, in coordination with Sales Operations and Marketing, and report to an Enterprise Development Sales Manager. - They are accountable for meeting setting, outbound prospecting, conversion, quota attainment, feedback, and maintaining a customer-obsessed approach for our largest customers, collaborating with enterprise sales, marketing, partner, and operations teams. - The role requires a customer-focused, organized individual who can navigate objections with value-driven messaging and excels at prospecting via personalized email, social, video, and calling to delight customers. - They develop pipeline with Enterprise Account Executives and Marketing, develop deep understanding of customers’ organizations and goals to add value, and leverage sales technology such as SFDC, Gong, Outreach, and LinkedIn Navigator.
Senior Counsel, Product (AI)
Zendesk
Austin
United States
Not specified Full time Unknown

Is remote?:

No
Zendesk is seeking a proactive Senior Counsel, Product (AI) for a fully remote role to support global AI products, reporting to the Director of Product, Privacy, and IP, with a focus on enabling growth while mitigating risk. Responsibilities include providing strategic, risk-calibrated legal advice; shaping AI strategy and compliance (pricing/sales, evolving global AI safety laws, and privacy laws) in collaboration with privacy teams; empowering sales and marketing, liaising with regulators, fostering internal innovation, educating leadership, and mentoring junior staff. The ideal candidate will have strong regulatory knowledge (EU AI Act, GDPR, CCPA, HIPAA), a business-minded pragmatism, strategic vision, agility and ownership, strong prioritization, adaptability, and a technical understanding of AI technology and product concepts, with the ability to collaborate cross-functionally. Basic qualifications are 7+ years of legal experience, including 3+ years in-house, licensed to practice; preferred qualifications include experience advising AI/software product teams and an interest in using AI to optimize processes. Compensation includes a US base salary range of $216,000-$324,000 with potential bonuses or incentives; Zendesk offers hybrid/remote work arrangements, is an equal opportunity employer committed to diversity, may use AI screening in applicant evaluation, and provides accommodations for disabilities.
Account Manager, Enterprise
Atlassian
Austin
United States
Not specified Unknown Sales

Is remote?:

No
Atlassian offers flexible work locations (office, home, or hybrid) and hires in any country with a legal entity to help staff balance family, personal goals, and priorities. The company continues investing in its largest customers, partnering with 82% of the Fortune 500 and clients such as IBM, Tesla, Dish, Lufthansa, and more. The Account Management team aims to deepen customer relationships, solve complex challenges, and drive retention and expansion across Atlassian’s enterprise customers. The role focuses on accelerating revenue growth by expanding within existing customer footprints, maintaining best-in-class retention, and leading upsell, upgrade, and cross-sell through collaboration with Global Sales and strategic account planning. Responsibilities include managing high-value renewals and expansions, increasing product awareness, driving end-to-end sales cycles for cross-sell and upsell, staying current with product updates, and ensuring accurate forecasting and documentation.
Senior Threat Detection Engineer - Intelligence
Miro
Austin
United States
Not specified Unknown Engineering

Is remote?:

No
The Senior Threat Detection & Intelligence Engineer role at Miro sits at the intersection of threat intelligence, detection engineering, and incident investigation to transform messy signals into clear attacker narratives, within the Cloud Security & Detection & Response (CSDR) team. The CSDR team translates external threat intel into actionable detections, builds high-fidelity detections for cloud and SaaS, leads complex investigations, and partners with engineering to drive security by design, focusing on context and attacker intent over alert volume. You’ll track emerging cloud/SaaS threats, convert threat intel into practical detection hypotheses, design context-aware detections across cloud, identity, and application layers, and lead investigations from first signal to root cause and remediation. Ideal candidates have 5–7 years in security (2+ in threat detection/intel/investigations), cloud-native SaaS experience (AWS preferred), strong investigation skills, Python automation ability, and proficiency with threat intel, incident response, forensics, IaC, and large-data querying. The role offers growth and collaboration with engineers who value security as an engineering problem, along with benefits such as equity, wellbeing support, and learning stipends within Miro’s diverse, inclusive environment.
Senior Threat Detection Engineer - Intelligence
Miro
Austin
United States
Not specified Unknown Engineering

Is remote?:

No
We’re seeking a Senior Threat Detection & Intelligence Engineer at Miro to operate at the intersection of threat intelligence, detection engineering, and incident investigation with an engineering-first mindset, turning messy signals into clear attacker narratives. You’ll join the Cloud Security & Detection & Response (CSDR) team, which translates external threat intel into actionable detections, builds high-fidelity cloud and SaaS detections, leads complex investigations, and partners with engineering to drive security by design while prioritizing context, signal quality, and attacker intent over alert volume. Responsibilities include tracking emerging cloud/SaaS threats, turning threat intelligence into practical detection strategies, designing context-aware detections across cloud, identity, and application layers, leading investigations from first signal to root cause, and acting as technical lead during security incidents while improving preventative controls. Minimums: 5–7 years in security with 2+ years in threat detection/intelligence/investigations; experience with cloud-native SaaS (AWS preferred); strong investigation and attacker-behavior analysis skills; proficiency with Python and data querying (SQL or similar); familiarity with cloud security telemetry, IaC (Terraform), and incident response/forensics; experience using threat intel to inform detection and response. You’ll enjoy shaping how threat intel is used, working on real attacker behavior, having room to build and improve detection capabilities, and collaborating with engineers who treat security as an engineering problem, along with a benefits package including equity, wellbeing, WFH setup, and a Learning & Development stipend, within Miro’s diverse, inclusive culture.
Senior Threat Detection Engineer - Intelligence
Miro
Austin
United States
Not specified Unknown Engineering

Is remote?:

No
Miro is seeking a Senior Threat Detection & Intelligence Engineer to understand adversaries, detect threats early, and lead investigations, combining threat intelligence, detection engineering, and incident response with an engineering-first mindset. This role sits on the Cloud Security & Detection & Response (CSDR) team and focuses on translating external threat intelligence into actionable detections, building high-fidelity detections for cloud and SaaS environments, and partnering with engineering to drive security by design. Responsibilities include tracking emerging cloud and SaaS threats and attacker techniques, turning threat intel into practical detection strategies and hypotheses, designing context-aware detections across cloud, identity, and application layers, and leading deep investigations from first signal to root cause and remediation. Candidates should have 5–7 years in security with at least 2 years in threat detection, threat intelligence, or investigations, experience with cloud-native SaaS (AWS preferred), strong investigation skills, proficiency in Python and automation, SQL or similar data querying, and familiarity with IaC (Terraform), cloud telemetry, and incident response / forensics. Miro offers a global benefits package including equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, along with a diverse, inclusive culture that emphasizes collaboration and empowering teams to create the next big thing.
Senior Threat Detection Engineer - Intelligence
Miro
Austin
United States
Not specified Unknown Engineering

Is remote?:

No
We’re seeking a Senior Threat Detection & Intelligence Engineer to understand adversaries, detect threats early, and lead investigations with an engineering-first mindset that blends threat intel, detection engineering, and incident response. The Cloud Security & Detection & Response team protects Miro by translating external threat intel into detections, building high-fidelity detections for cloud and SaaS, leading complex investigations, and partnering with engineering to bake security by design. You’ll track emerging threats and attacker techniques for cloud/SaaS, turn intel into practical detection strategies, design context-aware detections across cloud, identity, and applications, and act as technical lead during security incidents. Ideal candidates have 5–7 years in security with 2+ years in threat detection/intelligence/investigations, cloud-native SaaS experience (AWS preferred), strong investigation skills, Python proficiency and automation mindset, and familiarity with infrastructure as code and cloud telemetry. You’ll be excited by shaping how threat intel is used, working on real attacker behavior, having room to build and experiment, and collaborating with engineers who treat security as an engineering problem, plus benefits like equity, wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend within a diverse, collaborative culture at Miro.
Senior Threat Detection Engineer - Intelligence
Miro
Austin
United States
Not specified Unknown Engineering

Is remote?:

No
Miro is seeking a Senior Threat Detection & Intelligence Engineer who will bridge threat intelligence, detection engineering, and incident investigation with an engineering-first mindset to understand adversaries, detect threats early, and lead investigations. The role sits on the Cloud Security & Detection & Response team, which protects Miro by translating external threat intelligence into actionable detections, building high-fidelity detections for cloud and SaaS environments, leading complex investigations, and partnering with engineering to drive security by design. Key focus areas include tracking emerging threats and attacker techniques relevant to cloud and SaaS; translating threat intel into practical detection strategies; designing context-aware detections across cloud, identity, and application layers; and leading deep investigations while acting as technical lead during incidents. Qualifications include 5–7 years in security with 2+ years in threat detection, threat intelligence, or investigations; experience in cloud-native SaaS (AWS preferred); strong investigative and attacker-behavior analysis skills; proficiency in Python and ability to query large datasets (SQL or similar); familiarity with cloud security telemetry, logging, and detection platforms; and experience with Infrastructure as Code such as Terraform. You’ll enjoy shaping how threat intelligence is used, working with engineers who view security as an engineering problem, and benefits such as equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend within a diverse, inclusive Miro culture.
Senior Threat Detection Engineer - Intelligence
Miro
Austin
United States
Not specified Unknown Engineering

Is remote?:

No
This is a Senior Threat Detection & Intelligence Engineer role at Miro, focused on understanding attacker behavior, detecting threats early, and leading investigations with an engineering-first mindset across threat intelligence, detection engineering, and incident response. The position sits on the Cloud Security & Detection & Response team, which translates threat intel into actionable detections, builds high-fidelity cloud and SaaS detections, leads complex investigations, and partners with engineering to drive security by design, prioritizing signal quality and attacker intent. Key responsibilities include tracking emerging cloud/SaaS threats and techniques, turning threat intel into practical detection hypotheses, designing context-aware detections across cloud, identity, and application layers, and acting as the technical lead during security incidents. Required qualifications include 5–7 years in security with 2+ years in threat detection/intelligence/investigations, cloud-native SaaS experience (AWS preferred), strong investigation skills, Python and automation proficiency, SQL-like data querying, familiarity with cloud telemetry and detection platforms, and experience with incident response and IaC. The role offers opportunities to shape how threat intelligence is used, work on real attacker behavior, and collaborate with engineers, along with benefits such as equity, wellbeing perks, a WFH equipment allowance, an L&D stipend, and a diverse, inclusive culture at Miro.
Senior Threat Detection Engineer - Intelligence
Miro
Austin
United States
Not specified Unknown Engineering

Is remote?:

No
This Senior Threat Detection & Intelligence Engineer role at Miro sits at the intersection of threat intelligence, detection engineering, and incident investigation, turning messy signals into attacker narratives to detect meaningful threats early and lead investigations. The role is part of the Cloud Security & Detection & Response (CSDR) team, which translates external threat intel into detections, builds high-fidelity cloud and SaaS detections, leads investigations, and partners with engineering to drive security by design. You will track emerging threats and attacker techniques relevant to cloud and SaaS, design and maintain context-aware detections across cloud, identity, and application layers, and lead complex investigations from initial signal to root cause and remediation. Requirements include 5–7 years in security with 2+ years in threat detection/intelligence/investigations, cloud-native SaaS experience (AWS preferred), proficiency in Python and SQL, familiarity with cloud telemetry and IaC (Terraform), and solid incident response and forensics knowledge; the role is not a fit for those focused on compliance or vendor management. Why you’ll love it: you’ll influence how threat intelligence is used, work on real attacker behavior, have room to build and experiment, and collaborate with engineers who treat security as an engineering problem, with benefits such as equity, wellbeing support, remote-work stipend, and a diverse, inclusive culture at Miro.
Senior Threat Detection Engineer - Intelligence
Miro
Austin
United States
Not specified Unknown Engineering

Is remote?:

No
Miro is seeking a Senior Threat Detection & Intelligence Engineer to understand adversaries, detect threats early, and lead investigations with an engineering-first mindset that turns signals into attacker narratives. The role sits on the Cloud Security & Detection & Response (CSDR) team, focusing on translating threat intelligence into actionable detections, building high-fidelity detections for cloud and SaaS, leading complex investigations, and partnering with engineering to bake security by design. Responsibilities include tracking emerging threats and attacker techniques relevant to cloud/SaaS, designing context-aware detections, leading deep investigations, and acting as a technical lead during security incidents while continuously improving preventative controls. Requirements include 5–7 years in security with 2+ years in threat detection/intelligence/investigations, cloud-native SaaS experience (AWS preferred), strong investigation and Python automation skills, ability to query large datasets (SQL or similar), familiarity with cloud telemetry and detection platforms, incident response and forensics experience, and IaC experience (Terraform or similar). Why you’ll love it: you’ll shape how threat intelligence is used, work with engineers to address real attacker behavior, have room to build and improve detection capabilities, and join a diverse, collaborative culture with a global benefits package (including equity, wellbeing benefits, equipment allowance, and a Learning & Development stipend).
Senior Threat Detection Engineer - Intelligence
Miro
Austin
United States
Not specified Unknown Engineering

Is remote?:

No
Miro is seeking a Senior Threat Detection & Intelligence Engineer to bridge threat intelligence, detection engineering, and incident investigation with an engineering-first mindset, turning messy signals into clear attacker narratives. The role is part of the Cloud Security & Detection & Response (CSDR) team, which translates external threat intel into actionable detections, builds high-fidelity cloud and SaaS detections, leads complex investigations, and partners with engineering to drive security by design. Responsibilities include tracking emerging threats and attacker techniques relevant to cloud/SaaS, designing context-aware detections across cloud, identity, and application layers, and leading investigations from first signal to root cause and remediation. Requirements include 5–7 years in security with 2+ years in threat detection/intelligence/investigations, cloud-native SaaS experience (AWS preferred), strong investigative skills, Python automation, SQL-like querying, and familiarity with incident response, forensics, and IaC (Terraform). Why you’ll love it: you’ll influence how threat intelligence is used, work on real attacker behavior, have room to build and improve detections, and collaborate with engineers, with benefits such as equity, wellbeing perks, equipment allowance, and a Learning & Development stipend, though specifics vary by location, alongside Miro’s commitment to belonging and inclusion.
Senior Threat Detection Engineer - Intelligence
Miro
Austin
United States
Not specified Unknown Engineering

Is remote?:

No
We’re looking for a Senior Threat Detection & Intelligence Engineer to bridge threat intelligence, detection engineering, and incident investigation with an engineering-first mindset, turning messy signals into attacker narratives. The role sits on the Cloud Security & Detection & Response (CSDR) team, which protects Miro by translating threat intel into practical detections, building high-fidelity detections for cloud and SaaS, leading investigations, and partnering with engineering to embed security by design. You’ll track emerging threats and attacker techniques relevant to cloud and SaaS, design context-aware detections across cloud, identity, and application layers, lead deep investigations from first signal to root cause, and guide response as a technical lead while improving preventative controls. The role requires 5–7 years in security with 2+ years in threat detection/intelligence/investigations, cloud-native SaaS experience (AWS preferred), strong investigation skills, Python proficiency, ability to query large datasets (SQL or similar), familiarity with cloud telemetry and detection platforms, and experience with Infrastructure as Code and digital forensics. You’ll love shaping how threat intelligence is used, working with real attacker behavior rather than checkbox security, having room to build and experiment, partnering with engineers who view security as an engineering problem, and enjoying a diverse, globally supported environment with benefits such as equity, wellbeing, equipment allowances, and an Learning & Development stipend.
Team Lead, SEO and AEO
Atlassian
Austin
United States
Not specified Unknown Marketing

Is remote?:

No
At Atlassian, you can work in an office, from home, or in a hybrid arrangement, and the company hires in any country where it has a legal entity. In this role you will own the SEO/AEO team's goals, outcomes, and strategy, build a high-performing and collaborative culture, coach teammates, and partner with product marketing, content, growth product, and engineering to implement recommendations aligned with the broader marketing strategy. You will develop metrics and KPIs, analyze data to optimize strategies, influence cross-functional partners and senior stakeholders, and lead the team through industry transitions such as AI-powered search, Google SGE, and LLM-driven discovery while addressing risks and prioritization. Qualifications include 8+ years of SEO experience including 2+ years leading a team, ability to influence cross-functional peers, a track record of scaling organic search, strong analytical and technical SEO skills, and experience with tools like Google Analytics, Looker Studio, Tableau, Google Search Console, Brightedge, Semrush, Screaming Frog, plus experience guiding distributed teams. Preferred qualifications include 10+ years in enterprise B2B SaaS, experience managing large-scale enterprise SEO for multi-product or international brands, exposure to AI-driven SEO workflows, and a habit of setting aspirational yet attainable goals with ongoing performance evaluation.
Solution Consultant, Cloud Platform Development and Integration
Atlassian
Austin
United States
Not specified Unknown Sales

Is remote?:

No
- Atlassian hires people in any country where it has a legal entity and allows remote or office work, with interviews and onboarding conducted virtually as part of its distributed-first culture. - The Atlassian Advisory Services team is globally distributed and engages with large strategic and enterprise customers to deliver trusted guidance and maximize value from Atlassian investments. - They’re hiring a non-managerial Solution Consultant focused on Cloud Platform Development and Integration to provide expert guidance, help customers realize outcomes, and expand the reach of Atlassian technologies for new use cases. - Responsibilities include collaborating to align strategic outcomes, solving business challenges with Atlassian products, identifying opportunities for service and product expansion, creating technical content, advocating for customer needs across teams, and traveling up to 30% for internal and customer-facing events. - Requirements include 4–6 years in SaaS, 2+ years in customer-facing roles, deep Atlassian Cloud expertise (admin of Jira Software, Jira Service Management, Confluence, Guard, etc.), experience with SaaS architectures, integration, security, and ecosystem development (custom apps/plugins, Forge/Rovo Agents, REST API, TypeScript/JavaScript/Node/React), exposure to Connect/Forge migration, English fluency (second language a plus), and additional collaboration or coaching experience with large customers in consulting.
Account Executive, Mid Market Central
Atlassian
Austin
United States
Not specified Unknown Sales

Is remote?:

No
Atlassian offers flexible work options (office, remote, or hybrid) and hires globally where it has a legal entity, aiming to unleash every team's potential with its agile, DevOps, IT service management, and work management software. Its products—Jira Software, Confluence, and Jira Service Management—help teams organize, discuss, and complete shared work for customers ranging from Fortune 500 firms to organizations like NASA, Audi, and Deutsche Bank. The Mid-Market sales team manages 45-75 accounts with 200-10,000 seats, targets $2-4M in annual revenue, and identifies cloud-first opportunities, cross-sell, and user expansion while nurturing relationships and driving growth. The role requires leading cross-functional deal teams (SDR, SE, SSE, AM, partners), applying MEDDPICC or similar qualification to win complex opportunities, and building executive relationships across IT, business, marketing, and sales. Additional responsibilities include traveling for customer meetings and events, collaborating with channel/marketing/product/customer success to maximize satisfaction, pricing and contracting, pipeline management with accurate forecasting, and staying informed on industry trends to maintain a competitive edge.
Sales Engineer
Zendesk
Austin
United States
Not specified Full time Unknown

Is remote?:

No
Zendesk is using its AI-powered Resolution Platform to transform CX and ES and is seeking a Sales Engineer to lead technical engagements with top brands as a trusted advisor and solution architect. You’ll conduct technical and business discovery, run AI readiness assessments, design tailored demos and proofs of value, and own the end-to-end technical process from qualification to pilot, ensuring alignment with customer goals and compliance. You’ll architect AI-driven CX and ES solutions using automation, conversational bots, predictive analytics, and orchestration, translate complex AI capabilities into business narratives for IT to C-suite audiences, and collaborate across Sales, Product, Engineering, and Customer Success. The role requires 5+ years of SaaS/CX sales engineering experience, knowledge of web/SaaS architectures, experience with pilots/POCs, deep AI knowledge (LLMs, NLP, automation frameworks), domain expertise in CCaaS/CS software/ITSM/BI/Workforce Management, strong storytelling and communication, a bachelor’s degree, and willingness to travel. US OTE is $148k–$222k (80/20 base/commission) with potential bonuses; it’s a hybrid role with in-office requirements, and Zendesk is an equal opportunity employer that supports DEI and accommodations, with AI screening used per policy.
SMB Account Executive - New Logo
Zendesk
Austin
United States
Not specified Full time Unknown

Is remote?:

No
Zendesk is hiring an AI-savvy SMB Account Executive to grow the SMB customer base and accelerate revenue using AI-driven insights and solutions for authentic, scalable customer experiences. The role involves acquiring new SMB customers, managing relationships, leading AI-informed sales cycles, co-creating AI transformation roadmaps with KPIs, delivering ROI, pursuing cross-sell/upsell opportunities, and maintaining a robust Salesforce pipeline while collaborating with cross-functional teams. Required qualifications include at least 2 years in B2B SaaS sales or solution engineering, proven prospecting and closing skills with AI-assisted methods, strong technical ability to discuss AI architectures and integrations, CRM/tactical planning experience, willingness to travel, and a BA/BS or equivalent. Ideal candidates are customer-centric, data-driven, collaborative, continuous learners and mentors, and strategic thinkers with execution focus who stay ahead of AI trends. Compensation ranges from $111,000 to $167,000 OTE in the US (60/40 base/commission) with a hybrid in-office/work-from-home arrangement, and Zendesk emphasizes equal opportunity, diversity, accommodations, and potential AI-based screening of applications.
Senior Tax Accountant - Provision and Compliance
Atlassian
Austin
United States
Not specified Unknown Finance & Accounting

Is remote?:

No
Atlassian offers flexible work options (office, remote, or hybrid) and hires globally wherever it has a legal entity. It is a publicly traded tech company with a growing tax function seeking a Tax Senior for the US Income Tax team, reporting to the US Tax Manager. The role includes preparing quarterly and annual US federal and state income tax provisions and the audited financial statements for a publicly traded corporation, and assembling workpapers for returns prepared by external advisors. The ideal candidate enjoys contributing, learning, loves working with technology, and helping support employees across a global organization while refining processes. Responsibilities also include using technology including AI to improve processes, researching tax issues, providing analyses and recommendations, and communicating with federal or state tax authorities to resolve tax matters.
Senior Solutions Engineer, Enterprise - Central & West
Atlassian
Austin
United States
Not specified Unknown Sales

Is remote?:

No
Atlassian offers flexible work locations (office, home, or hybrid) and hires from anywhere there is a legal entity. They are seeking a Pre-Sales Solutions Engineer for their enterprise business to be a product expert in the sales cycle, solve complex customer problems with Atlassian products, and help close enterprise deals. The Presales Enterprise Solution Engineering team focuses on value selling, operates with a “play as a team” culture, and targets high earnings by pursuing enterprise opportunities at the forefront of cloud and AI collaboration. Responsibilities include partnering with account teams and channel partners for Fortune 500 customers, conducting discovery, mapping business problems to Atlassian solutions, identifying cross-product opportunities, and leading compelling value-based demonstrations for various stakeholders. Additional duties involve understanding customer technical needs, forging strong partnerships with account executives, tracking pipeline and opportunities, collecting product feedback and competitive intelligence for internal development, and continuously learning to refine knowledge and sales processes.
Senior Solutions Engineer, Enterprise - Central & West
Atlassian
Austin
United States
Not specified Unknown Sales

Is remote?:

No
Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity. It is hiring a Pre-Sales Solutions Engineer for its enterprise business to be a product expert, solve customers’ hardest business problems with its products, and help close enterprise deals. The Presales Enterprise Solution Engineering team focuses on value selling, teamwork, and pursuing enterprise opportunities at the forefront of cloud and AI collaboration. Responsibilities include partnering with account teams and Fortune 500 channel partners, conducting customer discovery, mapping business problems to Atlassian products, identifying cross-product opportunities, and delivering value-based demonstrations to diverse stakeholders. The role also involves understanding customers’ technical needs, forging strong partnerships with account executives, documenting product feedback and competitive intelligence, and continuously learning to refine pre-sales knowledge and processes.
Technical Revenue Accounting Sr. Manager
Atlassian
Austin
United States
Not specified Unknown Finance & Accounting

Is remote?:

No
At Atlassian, employees can work from an office, home, or a hybrid setup, and the company hires in any country where it has a legal entity. They are seeking a Technical Revenue Accounting Senior Manager to join the Revenue Accounting Team, partnering with GTM, Monetization, Sales, Legal, and Engineering to support growth and provide ASC 606 expertise. The role involves delivering revenue policy guidance, leading enterprise order-to-cash process improvements, leveraging technology to automate processes, owning RevPro data integrity, mitigating risks, and supporting external audits and SOX controls. It reports to the Head of Revenue Accounting and requires 8+ years of SaaS/enterprise revenue experience, deep ASC 606 knowledge, RevPro and Oracle experience, strong research and communication skills, and Excel proficiency (SQL a plus). Preferred qualifications include a BA/BS in Accounting, CPA (preferred but not required), and Big-4 experience.
Tax Manager
Atlassian
Austin
United States
Not specified Unknown Finance & Accounting

Is remote?:

No
- Atlassian supports flexible work locations (office, home, or a mix) and hires globally where it has a legal entity. - The company is seeking a Tax Manager to join the Global Tax Team, reporting to the Head of Global Tax Planning, to shape the global tax strategy, develop tax-efficient structures, ensure compliance with US international tax laws, and collaborate cross-functionally with a focus on automation and AI opportunities. - Responsibilities include managing the global tax model and planning to optimize the company’s effective tax rate and cash tax position, supporting quarterly and annual tax provisions, and maintaining US international tax calculations (e.g., NCTI, FDDEI, BEAT, Subpart F, IRC 986/987, and foreign tax credits). - The role requires working with cross-functional teams and external advisors, monitoring global tax developments, driving process improvements and scalable workflows, and supporting M&A through due diligence, transaction structuring, post-acquisition integration, and ongoing compliance. - On day one, candidates should have a CPA and/or JD, a Master of Taxation or equivalent preferred, at least 5 years of Big 4 and corporate tax experience with multinational operations, strong ASC 740 knowledge, familiarity with US international tax laws, advanced Excel skills, and an ownership mindset with interest in AI tools.
Principal Solutions Engineer, Strategic
Atlassian
Austin
United States
Not specified Unknown Sales

Is remote?:

No
- Atlassian offers flexible work options and hires globally where they have a legal entity, and they are seeking a Principal Sales Solutions Engineer, Strategic for enterprise to be a product expert, solve customers’ hardest problems, and help close enterprise deals. - The team serves over 250,000 customers, including NASA, IBM, HubSpot, Samsung, and Coca-Cola, using value selling to show how Atlassian products combine into enterprise solutions that transform outcomes, and emphasizes a collaborative culture where employees work with Atlassian, not for Atlassian. - The Solutions Engineering team partners with Enterprise Sales and Channel Partners to understand customer needs, strategize on large, global sales cycles, provide value-based demonstrations, and support Proofs of Value to unlock the potential of customers’ teams. - In the role, you will partner with sales, partners, and senior customers to discover business problems, map them to Atlassian products, build C-level relationships, identify cross-product opportunities, and lead compelling, value-based demonstrations to gain buy-in. - You will also lead cross-functional alignment with account executives, document product feedback and competitive intelligence, and continuously learn and refine pre-sales, product, solution, and platform knowledge and sales processes.
Principal Solutions Engineer, Strategic
Atlassian
Austin
United States
Not specified Unknown Sales

Is remote?:

No
Atlassian offers flexible work options and hires globally where it has a legal entity, and it is seeking a Principal Sales Solutions Engineer, Strategic for its enterprise business to be a product expert, solve customers’ hardest problems, and help close deals. The team serves over 250,000 customers worldwide (NASA, IBM, HubSpot, Samsung, Coca‑Cola) by selling value-based enterprise solutions that combine products to transform outcomes, with a culture of teamwork and a view that employees work with Atlassian, not for Atlassian, plus strong earnings potential in cloud and AI. The Solutions Engineering team partners with Enterprise Sales and Channel Partners to understand customer needs, strategize multi‑million‑dollar sales cycles, run value-based demonstrations, and support Proofs of Value to unlock customer potential. Responsibilities include engaging with C-level executives, conducting customer discovery, mapping needs to Atlassian products and solutions, identifying cross-sell opportunities, and leading compelling demonstrations that articulate the business value of the software. You’ll forge strong partnerships with aligned account executives, guide technical requirements, coordinate cross-functional teams, document customer feedback and competitive intelligence for product management, and continuously learn and advance pre-sales, product, solution, and sales processes.
Principal Product Manager - Partner Sales
Zendesk
Austin
United States
Not specified Full time Unknown

Is remote?:

Yes
Zendesk is seeking a Principal Product Manager for Partner Sales to lead the partner technology ecosystem and create a frictionless end-to-end GTM motion by integrating Impartner with Salesforce, Adobe, and other internal systems for co-selling and deal registration. The role's responsibilities include defining the vision and roadmap for the Partner Sales ecosystem, optimizing the partner journey from onboarding to payout, owning core integrations, driving revenue velocity, leading cross-functional initiatives, and defining KPIs to measure success. Requirements include 8+ years in Product Management with at least 3+ years in B2B SaaS GTM, Channel Sales, RevOps, or Partner Ecosystems at a principal or senior level, with deep knowledge of indirect sales and hands-on experience integrating PRM systems (Impartner) with CRM systems (Salesforce) and other GTM tools. Bonus points are awarded for direct Channel Sales or RevOps experience transitioning to Product Management, Salesforce Admin or Impartner certifications, and experience building custom partner portals or APIs. Why join: an opportunity to transform the partner ecosystem, impact partner revenue growth, and work with a collaborative GTM Product team, with a competitive base salary (US range $208,000–$312,000 plus potential bonuses) and benefits, along with Zendesk’s hybrid work model, DEI commitments, AI screening, and accommodation policies.
AMER/LATAM Security & Safety Manager
Zendesk
Austin
United States
Not specified Full time Unknown

Is remote?:

No
The AMER/LATAM Security & Safety Manager at Zendesk oversees physical safety, occupational health compliance, and life-safety incident response across regional offices including San Francisco, Austin, Madison, Mexico City, and Sao Paulo, plus smaller sites. Responsibilities include planning and verifying risk control and compliance programs, leading intelligence analysts, conducting security and safety assessments, coordinating pre- and on-site event security, and managing travel risk and executive protection. Additional duties encompass emergency response team leadership, threat intelligence collaboration with global analysts, policy coordination with the Workplace Experience team, and developing training and preparedness protocols. Basic qualifications call for 5+ years in security/safety program leadership in multi-site environments, experience overseeing security guard operations and corporate health and safety, strong communication and adaptability, ability to travel ~10%, and preferred certifications or domain experience such as CPP or executive protection, with familiarity with AI-assisted security workflows as a plus. Compensation includes a US base salary range of $123,000–$185,000 with potential bonuses and benefits, Zendesk’s hybrid and inclusive culture, and notices about AI screening and equal employment opportunities along with accommodations for applicants with disabilities.
Senior Platform Architect
Zendesk
Austin
United States
Not specified Full time Unknown

Is remote?:

No
The Senior Platform Architect (PA) at Zendesk is responsible for all technical, solution, and competitive aspects of Zendesk AI customer engagement and must be highly technically savvy, customer- and solution-obsessed, with a proven track record selling to Enterprise and/or Mid-Market executives. The role requires customer-obsessed enterprise expertise, an entrepreneurial spirit, solution-oriented scoping and strategy, a strong AI/LLM technical foundation, exceptional communication, and adaptable execution with willingness to travel. Preferred qualifications include 5+ years of technical customer-facing leadership, a robust technical foundation with coding and APIs, end-to-end solution lifecycle management, the ability to solve ambiguous problems, AI/conversational intelligence experience, enterprise architecture and security knowledge, technical documentation, and cross-functional communication. The US on-target earnings range is $200,000–$300,000 with an 80/20 base/commission mix, and offers may include bonuses or benefits depending on location and other factors. Zendesk emphasizes a fulfilling, inclusive hybrid culture, uses AI in screening applicants, and is an equal opportunity employer committed to diversity, inclusion, and accommodations for applicants with disabilities.
Senior Fullstack Engineer, Solve
Zendesk
Austin
United States
Not specified Full time Unknown

Is remote?:

No
Zendesk is seeking a Senior Full Stack Engineer to build a real-time voice AI product with a backend-centered focus on low latency, reliability, and end-to-end feature ownership. You’ll build and improve backend systems powering real-time voice conversations, develop integrations for telephony and external AI services, ship features across the voice platform, and work on reliability, observability, performance, and real-time interaction challenges like interruptions and turn-taking. This role offers real user impact, opportunities to tackle interesting technical problems in low-latency systems and AI-powered workflows, and broad ownership across product, platform, and infrastructure. Ideal candidates have 3+ years of production software experience, strong backend fundamentals (APIs, async systems, integrations, system design), and familiarity with real-time or event-driven systems; nice-to-haves include React/TypeScript, Python async architectures, telephony/WebRTC, and LLMs or conversational AI. The compensation includes a US base salary of $145k-$217k with potential bonuses/benefits, and Zendesk supports hybrid work, diversity and inclusion, equal opportunity hiring, and accommodations for applicants with disabilities.
Revenue Recognition Manager
Zendesk
Austin
United States
Not specified Full time Unknown

Is remote?:

No
Zendesk is hiring a Revenue Recognition Manager with deep ASC 606 expertise to apply guidance to customer contracts and oversee revenue processes. Responsibilities include fundamental ASC 606 compliance, serving as an advisory resource on contracts, data-driven evaluation of practices, and driving continuous improvement of revenue policies and systems while ensuring data integrity. The candidate should have heavy ASC 606 knowledge in SaaS, a degree in accounting/finance (CPA preferred), and proficiency with Zuora Billing, Z-Revenue, NetSuite, and Salesforce, plus strong analytical, collaboration, and time-management skills and the ability to work US hours. The role involves owning monthly and quarterly financial reporting and ad-hoc projects and supporting internal and external audits, with a US base salary range of $118,000-$178,000 and potential bonuses or incentives. Zendesk promotes a hybrid, inclusive culture with flexible work, diversity initiatives, and equal opportunity employment, and notes AI screening and accommodations for applicants.
Senior Revenue Recognition Manager
Zendesk
Austin
United States
Not specified Full time Unknown

Is remote?:

No
Zendesk is seeking a Senior Manager, Revenue Recognition in Austin, TX to own the monthly revenue close using Zuora Revenue (RevPro) and ensure an accurate, audit-ready process. The role covers end-to-end close, posting revenue entries to the GL, maintaining balance sheet reconciliations (deferred revenue, contract assets, unbilled AR), providing ASC 606 guidance on complex transactions, mentoring the revenue accounting team, and continually improving close procedures and controls. Requirements include 7+ years in revenue recognition or technical accounting with a CPA, hands-on RevPro close experience, and strong ASC 606 knowledge; preferred qualifications include SaaS experience, NetSuite or other ERP experience, and prior staff management. The position offers a hybrid work arrangement with in-office days and a base salary range of $151,000 to $227,000, potentially plus bonus and benefits. Zendesk is an equal opportunity employer committed to diversity and inclusion, notes AI-based screening may be used, and provides accommodations for applicants with disabilities.
Technical Account Manager
Miro
Austin
United States
Not specified Unknown Customer Experience

Is remote?:

No
The Professional Services team at Miro helps enterprise clients achieve exceptional outcomes in the Innovation Workspace by pairing strategic advisory with onboarding and technical account management, powered by agentic AI on Miro’s platform. The Technical Account Manager role partners with enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into innovation operating models to secure long-term value and partnerships. Responsibilities include designing and optimizing workflows across Discover–Define–Deliver, recommending integrations and automation, proactive health and adoption analysis, change management and scaling, governance guidance for Centers of Excellence, and co-facilitating quarterly business reviews to demonstrate ROI. Requirements include 5+ years in enterprise SaaS-related roles, strong technical fluency with APIs and IT ecosystems, proven ability to lead adoption and change management with analytics, executive-level facilitation, and up to 25% travel. Miro offers benefits such as equity, wellbeing and learning stipends, a global, diverse, and inclusive culture, and a mission to empower teams to create the next big thing, supported by a recruitment privacy policy.
Technical Account Manager
Miro
Austin
United States
Not specified Unknown Customer Experience

Is remote?:

No
Miro's Professional Services team is hiring a Technical Account Manager (TAM) for Enterprise customers to maximize business value by guiding workflow optimization, AI-powered adoption, and embedding Miro into customers' innovation operating models. As a fractional strategic advisor, the TAM operates autonomously to design and optimize Discover-Define-Deliver workflows, recommend integrations, and drive platform adoption and alignment with customers' systems. Key responsibilities include proactive optimization using usage analytics, change management and scaling through internal champions and Centers of Excellence, and strategic alignment with quarterly business reviews to demonstrate ROI. Requirements include 5+ years in enterprise SaaS roles, strong technical fluency with APIs and IT ecosystems, experience leading workflow adoption and change management, and willingness to travel up to 25%. Benefits include equity, wellbeing perks, a work-from-home equipment allowance, and a Learning & Development stipend, while Miro emphasizes diversity, inclusion, and adherence to its Recruitment Privacy Policy.
Technical Account Manager
Miro
Austin
United States
Not specified Unknown Customer Experience

Is remote?:

No
The Professional Services organization at Miro focuses on helping Enterprise customers achieve exceptional outcomes through the Innovation Workspace by collaborating with strategic advisors, onboarding experts, and technical account managers who leverage agentic AI on the platform. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into customers' innovation operating models for long-term value. Responsibilities include designing and evolving workflows across the Discover–Define–Deliver lifecycle, identifying integration and automation opportunities, monitoring platform health and adoption, and guiding change management and scaling with internal champions and Centers of Excellence. They also collaborate on Quarterly Business Reviews to demonstrate ROI and provide adoption analytics to influence renewal and growth opportunities through strategic alignment and continuous improvement. Requirements include 5+ years in enterprise SaaS roles, strong technical fluency with APIs and integrations, experience leading adoption and change management, willingness to travel up to 25%, and benefits such as equity and a Learning & Development stipend, along with Miro's commitment to diversity and belonging.
Technical Account Manager
Miro
Austin
United States
Not specified Unknown Customer Experience

Is remote?:

No
The Professional Services organization at Miro focuses on ensuring Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers collaborating to transform how they collaborate, build, and innovate—powered by agentic AI and Miro’s platform. The Technical Account Manager (TAM) is a fractional strategic advisor who helps Enterprise customers maximize business value by guiding workflow optimization, driving AI-powered adoption, and embedding Miro into their innovation operating models. Responsibilities include designing and evolving Discover–Define–Deliver workflows, recommending integration and automation opportunities, monitoring platform health and adoption, delivering proactive guidance, and supporting change management, scaling across departments and CoEs, and co-facilitating Quarterly Business Reviews with Customer Success. Requirements include 5+ years in enterprise SaaS or related roles, strong technical fluency with APIs and enterprise IT ecosystems, demonstrated ability to lead workflow optimization and change management, expertise in platform analytics, executive-level facilitation, and willingness to travel up to 25%. Benefits include equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, and Miro emphasizes a diverse, inclusive culture with a global presence serving more than 100M users and 250,000 companies.
Technical Account Manager
Miro
Austin
United States
Not specified Unknown Customer Experience

Is remote?:

No
The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers collaborating to enable AI-powered collaboration on the platform. The Technical Account Manager (TAM) acts as a fractional strategic advisor to Enterprise clients, guiding workflow optimization, AI adoption, and embedding Miro into innovation operating models to secure long-term value. Responsibilities include designing Discover–Define–Deliver workflows, recommending integrations and automation, monitoring platform health and adoption, enabling change management and scaling, and collaborating on quarterly business reviews to demonstrate ROI. Requirements include 5+ years in enterprise SaaS roles, strong technical fluency with APIs and IT ecosystems, experience in workflow optimization and analytics, executive facilitation, and willingness to travel up to 25%. Perks include equity, wellbeing benefits, a WFH equipment allowance, and a learning stipend, and Miro emphasizes belonging and diversity as a global company with 100M users and 1,600+ employees across 13 hubs.
Technical Account Manager
Miro
Austin
United States
Not specified Unknown Customer Experience

Is remote?:

No
The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with Technical Account Managers acting as fractional strategic advisors who partner with customers to transform collaboration, build, and innovate—powered by agentic AI and Miro’s platform. As a TAM, you guide workflow optimization, drive AI-powered adoption, and embed Miro into customers’ innovation operating models to secure long-term value and partnership, supporting the Discover–Define–Deliver process for new products and services. Your responsibilities span workflow optimization, proactive optimization, change management and scaling (including CoEs, governance, and deployment at scale), and strategic alignment through co-facilitated QBRs, delivering adoption reporting and ROI analytics to influence renewals and growth. Requirements include 5+ years in enterprise SaaS, customer success, or related roles; strong technical fluency with APIs and IT ecosystems; proven ability to lead adoption and change initiatives; expertise in platform analytics; executive facilitation skills; and up to 25% travel. What’s in it for you: equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, within a diverse, collaborative culture that values inclusion, as Miro aims to empower teams to create the next big thing for over 100 million users worldwide.
Technical Account Manager
Miro
Austin
United States
Not specified Unknown Customer Experience

Is remote?:

No
The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers leveraging agentic AI on Miro’s platform. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into their innovation operating models to secure long-term value and partnership. Key responsibilities include workflow optimization across Discover–Define–Deliver, recommending integrations and automation, guiding embedding of Miro in customers’ systems, proactive platform health monitoring and adoption analytics, and facilitating change management and scaling, including quarterly business reviews that demonstrate ROI. Requirements include 5+ years in enterprise SaaS roles, strong technical fluency with APIs/integrations, experience leading workflow optimization and change management, analytics-driven decision making, executive-level facilitation, and up to 25% travel. Perks include equity, wellbeing benefits, a WFH equipment allowance, an annual Learning & Development stipend, and a culture focused on diversity, belonging, collaboration, and empowering teams to create the next big thing.
Technical Account Manager
Miro
Austin
United States
Not specified Unknown Customer Experience

Is remote?:

No
The Professional Services team at Miro helps Enterprise customers achieve outcomes through the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers partnering to transform collaboration, build, and innovate using agentic AI. The Technical Account Manager (TAM) roles as a fractional strategic advisor to Enterprise customers, guiding workflow optimization, driving AI-powered adoption, and embedding Miro into their innovation operating models for long-term value and partnership. Key responsibilities include designing and evolving Discover–Define–Deliver workflows, recommending integration and automation opportunities, monitoring platform health and adoption, and guiding change management and scaling across departments and regions. The TAM also collaborates on strategic alignment and continuous improvement by co-facilitating Quarterly Business Reviews and delivering robust adoption analytics to influence customer strategy and renewals. Requirements include 5+ years in enterprise SaaS, strong technical fluency with APIs and IT ecosystems, experience leading workflow optimization and change management, and willingness to travel up to 25%, with benefits such as equity, wellbeing, a WFH equipment allowance, and an L&D stipend, all within a culture focused on diversity and belonging.
Technical Account Manager
Miro
Austin
United States
Not specified Unknown Customer Experience

Is remote?:

No
The Professional Services team at Miro helps Enterprise customers achieve outcomes through the Innovation Workspace, and the Technical Account Manager (TAM) will partner with these customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into their innovation operating models for long-term value. The TAM’s responsibilities include workflow optimization across the Discover–Define–Deliver lifecycle, recommending integrations and automation, monitoring platform health and adoption, delivering proactive guidance, enabling change management and scaling through internal champions and CoEs, and collaborating on QBRs to demonstrate ROI and inform renewals and growth. Requirements include 5+ years in enterprise SaaS roles, strong technical fluency with APIs and IT ecosystems, proven ability to lead workflow optimization and change management, expertise in platform analytics, executive facilitation skills, familiarity with collaboration tooling, and up to 25% travel. Benefits include equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific variations, and a commitment to a diverse and inclusive team. About Miro, the company behind it all, is a visual workspace for innovation with 100M users and 250,000 companies, founded in 2011, employing over 1,600 people across 13 hubs, and emphasizing belonging, collaboration, and inclusion, along with a Recruitment Privacy Policy.
Technical Account Manager
Miro
Austin
United States
Not specified Unknown Customer Experience

Is remote?:

No
The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with a team of strategic advisors, onboarding experts, and technical account managers leveraging agentic AI on Miro’s platform. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into customers’ innovation operating models to secure long-term value and partnership. Key responsibilities include designing and evolving Discover–Define–Deliver workflows, recommending integration and automation opportunities, monitoring platform health and adoption, enabling change management and scaling, and co-facilitating Quarterly Business Reviews to demonstrate ROI. Requirements include 5+ years in enterprise SaaS roles, strong technical fluency with APIs and IT ecosystems, experience leading workflow optimization and change management, expertise in platform analytics, and willingness to travel up to 25%. Miro offers a global benefits package (including equity, wellbeing benefits, equipment allowance, and an L&D stipend), a diverse and inclusive culture, and information about life at Miro and recruitment privacy.
Senior Services Consultant - Amazon Connect
Zendesk
Austin
United States
Not specified Full time Unknown

Is remote?:

Yes
The Services Consultant role at Zendesk leads end-to-end technical delivery for customers, owning the implementation from requirements gathering to go-live and ensuring solutions are technically sound and aligned with business goals. Responsibilities include acting as a Zendesk for Contact Center SME, designing and documenting solutions with Technical Design Documents, configuring AWS services (Amazon Connect, CloudFormation, Lex, DynamoDB, Kinesis, IAM, S3, and more), collaborating with cross-functional teams, training clients, handing over solutions, and keeping Engagement Managers informed on project status. Qualifications require 3+ years of customer-facing experience (technical support or consulting), must have Amazon Connect, 3+ years of hands-on experience building and deploying complex cloud-based solutions, experience automating deployments and integrating across contact centers, and strong programming skills with AWS Lambda and Python. The role offers a supportive work environment with hybrid/remote options, competitive pay and benefits, and a US base salary range of $137,000–$205,000 plus potential bonuses or incentives, with compensation details reflecting base salary only in postings. Zendesk emphasizes equal opportunity and inclusion, notes AI may screen applications, and provides accommodations for applicants with disabilities, inviting outreach to request accommodations.