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Tempo serves 30,000+ customers, including a third of Fortune 500, and offers a suite of integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting, making it the #1 time management add-on for Jira. The company is building a modern, automation-first Corporate IT function, scaling through orchestration, self-service, and AI, with the Automation Engineer as the technical driver who replaces manual IT work with automated workflows and AI agents. Responsibilities include end-to-end IT automation (ticket triage, onboarding/offboarding, license assignment, password/MFA resets, device lifecycle), designing Jira Service Management workflows, building integrations across ITSM, IdP, HRIS, and SaaS using APIs and iPaaS tools, and establishing self-service and automation KPIs. The role also focuses on building, evaluating, and governing AI agents for IT use cases with guardrails and human-in-the-loop approvals, plus mentoring the team and establishing engineering practices for reliability and governance. Requirements include 5+ years in IT engineering/automation, strong Python/Bash, Jira Service Management, Google Workspace and Cloud Identity/Okta, Vertex AI, and iPaaS tooling, with nice-to-haves such as IaC, data tooling, and relevant certifications; Tempo offers a remote-first culture, unlimited vacation, comprehensive benefits, training reimbursements, and ongoing opportunities for growth, all within an equal-opportunity workplace.

Tempo serves over 30,000 customers—including a third of the Fortune 500—and offers a suite of integrated solutions for time management, resource planning, budget management, roadmapping, program management, and reporting. The AI Builder role designs, builds, and ships production-grade agentic AI workflows on the Vertex / Gemini Enterprise Agent Platform to automate Tempo's business operations, integrating Gemini, Claude, Slack (Slackbot), and Atlassian Rovo to orchestrate multi-model, multi-tool agents. You will partner with PMO, Procurement, and Enterprise Applications—then expand to Accounting, FP&A, RevOps, and the CFO organization—to identify high-value automation opportunities, map processes, and implement guardrails, governance, monitoring, and a reusable AI Builder playbook. Requirements include 4+ years of software/AI/automation experience, 1+ year building with LLMs and agentic AI, hands-on familiarity with Vertex/Gemini Enterprise (or similar), and proficiency with Gemini, Claude, Slack, and Rovo, plus strong prompt engineering, API integration, RAG, grounding, and AI safety practices; you must be based in North America and able to work EST hours, with a Bachelor's degree or equivalent. Tempo offers a remote-first environment, unlimited vacation, comprehensive benefits, training reimbursement, and opportunities for professional growth within a diverse, inclusive, equal-opportunity workplace.

Tempo serves 30,000+ customers, including a third of Fortune 500, with an integrated suite for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams work better. Originating in 2007 as a time-tracking project, Tempo is the #1 time management add-on for Jira and a trusted Atlassian ecosystem leader that aims to innovate with a humane tech culture. The Lead Architect role, reporting to the VP of Engineering, Operations, is a technical navigator responsible for architectural integrity, modernizing the stack, and driving an AI-first initiative and Claude Code adoption. Requirements include 10+ years in software engineering with 3+ years in a Lead Architect role for large SaaS, Atlassian Forge/Connect mastery, AWS Well-Architected (Serverless, event-driven), and strong Kotlin/Java/Node.js back end plus React front end, plus proven AI feature development and EDA/messaging expertise. The 90-day plan emphasizes discovery of Forge capabilities, launching an AI best-practices pilot, and leading cross-team discussions, while Tempo offers a remote-first culture, unlimited vacation, comprehensive benefits, growth opportunities, and an inclusive, equal-opportunity workplace.

Tempo serves 30,000+ customers, including a third of Fortune 500, and is trusted to make workflows work better with a suite of integrated solutions for time management, resource planning, budget management, roadmapping, program management, reporting, and more. The Financial Manager product turns the data Tempo already captures—logged hours, planned capacity, and cost and billing rates from Jira, Capacity Planner, and Timesheets—into project budgets, portfolio forecasts, CapEx/OpEx classifications, and earned-value metrics, serving as the bridge to finance-grade outputs. Enterprise financial planning has a visibility problem, with three parallel planning layers (CFO budget/forecast, PMO work execution, and strategic portfolio) rarely speaking to one another; the role aims to make Tempo’s operational data finance-grade to feed CPM forecasts, accounting workflows, and ERP systems, starting with ASC 350-40 and IAS 38 capitalization workflows. The ideal candidate has 4–8 years of domain experience in enterprise finance, FP&A, ERP implementation, or public accounting, with deep knowledge of rolling forecasts, QBRs, software capitalization, audit readiness, and familiarity with ERP/CPM tools and AI in finance. Tempo offers a remote-first environment with unlimited vacation, strong benefits, AI-driven collaboration, and a growth-stage, PE-backed opportunity to own and shape a new product surface while collaborating closely with engineering, design, and GSI partners, and is an equal opportunity employer.

Tempo has over 30,000 customers, including a third of Fortune 500, and offers an integrated suite for time management, resource planning, budget management, roadmapping, program management, and reporting to help teams deliver from vision to value. Since 2007, Tempo began as a time-tracking tool and has grown into the #1 time management add-on for Jira, expanding across the Atlassian ecosystem with a range of tools. The Senior AI/ML Engineer role sits at the intersection of LLMs, real-time signal processing, and enterprise decision-making, focusing on production AI and collaboration with domain engineers rather than a pure research track, including responsibilities like signal detection, an LLM-powered insight engine, a planning rules compiler, evaluation frameworks, and MCP tool definitions. Must-have qualifications include a track record of shipping LLM-powered features, hands-on experience with agent orchestration and frameworks (LangChain, LlamaIndex, CrewAI, AutoGen, or equivalents), strong AI engineering fundamentals, 5+ years in software with 3+ in AI/ML in production, and proficiency in Python plus Kotlin/TypeScript; preferred experience with AWS Bedrock, Azure OpenAI, or Vertex AI and MCP or similar tool-use frameworks. Tempo emphasizes a remote-first culture with unlimited vacation, comprehensive benefits, growth opportunities, and an equal-opportunity workplace, inviting applicants to join and help shape the future of enterprise productivity software.

Atlassian supports flexible work arrangements—office, home, or hybrid—and hires in any country where it has a legal entity. The company is seeking a Technical Revenue Accounting Senior Manager to join the Revenue Accounting Team in a high-impact, cross-functional role that collaborates with GTM, Monetization, Sales, Legal, and Engineering to support growth and provide ASC 606 expertise on initiatives like new products and channel incentives. The role includes crafting roadmaps with Engineering, Sales, and Product to scale the enterprise order-to-cash process, leveraging technology to automate processes, and serving as the Revenue Team’s RevPro subject matter expert. It also entails proactively identifying risks, supporting external audits and SOX-compliant documentation, and maintaining internal controls over revenue processes, reporting to the Head of Revenue Accounting. Requirements include 8+ years of Enterprise/SaaS revenue experience with deep ASC 606 knowledge, RevPro and Oracle expertise, strong research and communication skills, Excel proficiency with SQL a plus, a BA/BS in Accounting with CPA preferred and Big-4 experience strongly preferred.

At Atlassian, employees can work from an office, home, or a hybrid setup, and the company hires in any country where it has a legal entity. They are seeking a Technical Revenue Accounting Senior Manager to join the Revenue Accounting Team, partnering with GTM, Monetization, Sales, Legal, and Engineering to support growth and provide ASC 606 expertise. The role involves delivering revenue policy guidance, leading enterprise order-to-cash process improvements, leveraging technology to automate processes, owning RevPro data integrity, mitigating risks, and supporting external audits and SOX controls. It reports to the Head of Revenue Accounting and requires 8+ years of SaaS/enterprise revenue experience, deep ASC 606 knowledge, RevPro and Oracle experience, strong research and communication skills, and Excel proficiency (SQL a plus). Preferred qualifications include a BA/BS in Accounting, CPA (preferred but not required), and Big-4 experience.

Atlassian offers flexible work locations and global hiring, and is seeking a Technical Revenue Accounting Senior Manager to join the Revenue Accounting Team. This high-impact role partners with leaders across GTM, Monetization, Sales, Legal, and Engineering to support growth, provide ASC 606 technical accounting expertise on initiatives like new products and channel incentives, and craft roadmaps to scale the enterprise order-to-cash process. The ideal candidate has a Software/SaaS background, deep ASC 606 knowledge, experience with judgmental accounting areas, and strong communication skills, reporting to the Head of Revenue Accounting. Responsibilities include partnering with Product, Sales, and Engineering to deliver revenue guidance, leading process improvements, automating revenue accounting, serving as the RevPro subject matter expert, ensuring data integrity, mitigating risks, supporting audits, and maintaining internal controls. Requirements include 8+ years of revenue experience (public accounting and industry), proficiency with RevPro and ERP systems like Oracle, strong research and writing skills, strategic thinking, interpersonal skills, advanced Excel, SQL a plus, BA/BS in Accounting, CPA preferred but not required, and Big-4 experience preferred.

Atlassian offers flexible work options (office, home, or a mix) and hires in any country where they have a legal entity. They are seeking a Technical Revenue Accounting Senior Manager to join the Revenue Accounting Team, a high-impact role that partners with GTM, Monetization, Sales, Legal, and Engineering to support growth and provide ASC 606 technical accounting guidance on initiatives. The role will craft roadmaps with Engineering, Sales, and Product to scale the enterprise order-to-cash process, automate processes, and serve as the RevPro expert handling data integrity, system logic, and revenue discrepancies while identifying risks and supporting audits. It also involves maintaining internal controls over revenue processes and assisting external audits to ensure SOX compliance. Requirements include 8+ years of SaaS/enterprise revenue experience with deep ASC 606 knowledge, RevPro and Oracle ERP experience, strong research and communication skills, advanced Excel, with SQL a plus; BA/BS in Accounting, CPA preferred, and Big-4 experience strongly preferred.

Atlassian offers flexible work locations and hires globally where it has a legal entity. They’re hiring a Tax Manager in the Global Tax Team to shape global tax strategy, develop tax-efficient structures, ensure compliance with US international tax laws, and collaborate cross-functionally to support business strategy, with a focus on automation and AI. Responsibilities include managing the global tax model, executing planning to optimize the global effective tax rate and cash tax position, and supporting quarterly/annual income tax provisions and US international tax calculations (NCTI, FDDEI, BEAT, Subpart F, IRC 986/987, FTCs). The role requires collaboration with cross-functional teams and external advisors, monitoring global tax developments, driving process improvements and scalable workflows, and supporting M&A due diligence and post-acquisition integration. On day one, candidates should have a CPA and/or JD (Master of Taxation or similar preferred), a minimum of 5 years in Big 4 and/or corporate multinational tax, strong ASC 740 knowledge, working knowledge of US international tax laws (Transfer Pricing, Subpart F, NCTI, FDDEI, BEAT, FTCs), advanced Excel and forecasting skills, and a proactive interest in AI, with an ownership mindset and strong communication in a fast-paced environment.

Atlassian offers flexible work options—office, home, or a mix—and hires in any country where it has a legal entity to support employees’ families and personal goals. The Tax Manager will join the Global Tax Team reporting to the Head of Global Tax Planning, shaping global tax strategy, developing tax-efficient structures, and ensuring compliance with complex US international tax laws while partnering cross-functionally. Responsibilities include managing the global tax model, executing planning to optimize the company’s global effective tax rate and cash tax position, supporting quarterly and annual income tax provisions, and maintaining US international tax calculations (including NCTI, FDDEI, BEAT, Subpart F, IRC 986/987, and foreign tax credits). The role also involves collaborating with cross-functional teams and external advisors on tax implications of business activities, monitoring global tax developments, driving process improvements and AI/automation adoption, and supporting M&A tax due diligence and integration. Required qualifications include a CPA and/or JD with a Master of Taxation preferred, at least 5 years in Big 4 and corporate tax with multinational operations, strong ASC 740 knowledge, US international tax familiarity, advanced Excel and forecasting skills, and a curiosity about AI tools with an ownership mindset in a fast-paced environment.

1) Atlassian offers flexible work options—from office to home or a hybrid arrangement—and hires in any country where it has a legal entity. 2) They are seeking a Tax Manager to join the Global Tax Team, reporting to the Head of Global Tax Planning, to shape global tax strategy and support business initiatives. 3) Responsibilities include managing the global tax model, executing planning to optimize the global tax rate and cash tax position, preparing and reviewing US tax provisions, maintaining international tax calculations, collaborating with cross-functional teams, monitoring global tax developments, driving AI/automation and scalable processes, and supporting M&A tax due diligence and post-acquisition integration. 4) On day one, candidates should have a CPA and/or JD with a Master of Taxation preferred, at least 5 years of multinational Big 4 and corporate tax experience, strong ASC 740 knowledge, US international tax expertise (Transfer Pricing, Subpart F, BEAT, etc.), advanced Excel and forecasting skills, and a proactive interest in AI/tools plus an ownership mentality and strong communication. 5) The role offers a chance to make a global impact, work with world-class talent, and advance your career in a fast-paced, high-growth environment.

- Atlassian supports flexible work locations (office, home, or a mix) and hires globally where it has a legal entity. - The company is seeking a Tax Manager to join the Global Tax Team, reporting to the Head of Global Tax Planning, to shape the global tax strategy, develop tax-efficient structures, ensure compliance with US international tax laws, and collaborate cross-functionally with a focus on automation and AI opportunities. - Responsibilities include managing the global tax model and planning to optimize the company’s effective tax rate and cash tax position, supporting quarterly and annual tax provisions, and maintaining US international tax calculations (e.g., NCTI, FDDEI, BEAT, Subpart F, IRC 986/987, and foreign tax credits). - The role requires working with cross-functional teams and external advisors, monitoring global tax developments, driving process improvements and scalable workflows, and supporting M&A through due diligence, transaction structuring, post-acquisition integration, and ongoing compliance. - On day one, candidates should have a CPA and/or JD, a Master of Taxation or equivalent preferred, at least 5 years of Big 4 and corporate tax experience with multinational operations, strong ASC 740 knowledge, familiarity with US international tax laws, advanced Excel skills, and an ownership mindset with interest in AI tools.

Atlassian lets employees choose where to work—office, home, or a hybrid—giving them more control over family, personal goals, and priorities. Atlassian hires people in any country where it has a legal entity. The role requires strong backend engineering with JVM languages (Java, Kotlin preferred), experience with data-heavy platforms and streaming systems (Kafka, Kinesis, SQS, Flink), understanding of CDC, backpressure, delivery semantics, and building resilient distributed pipelines, plus experience operating at scale and with multi-cloud or cloud-native infrastructures (AWS, GCP) and infrastructure-as-code that enables internal self-service. What you’ll bring includes 3-5 years of backend engineering experience with distributed systems, ownership and autonomous delivery of complex tasks, and a track record of timely, high-quality results aligned with team goals. You should be technically proficient with clean, flexible, reusable code, proficient in the team’s codebase and patterns, and capable of collaborating, navigating ambiguity, influencing decisions, and using data to measure feature impact.

Atlassian offers flexible work options—office, home, or a mix—giving employees greater control over family, personal goals, and other priorities, and they hire in any country where they have a legal entity. The role requires strong backend engineering experience with JVM-based languages (Java, Kotlin preferred) and data-heavy platforms and streaming architectures, with hands-on work in technologies like Kafka, Kinesis, SQS, Flink, or similar. Candidates should understand patterns such as change data capture, backpressure, delivery semantics, and how to build resilient data pipelines that maintain consistency across distributed systems, plus experience designing for high throughput and low latency. Multi-cloud or cloud-native infrastructure experience (AWS, GCP, or both) with familiarity with cloud primitives, infrastructure-as-code, and building platform capabilities that enable self-service for internal teams. You should have 3-5 years of backend engineering experience with distributed systems and data-heavy platforms, demonstrate ownership and timely delivery, write high-quality code, and collaborate effectively while navigating change and using data to measure feature impact.

- Atlassian offers flexible, distributed-first work options and hires globally with virtual interviews and onboarding. - The Senior Solutions Engineering Manager will lead a high-performing team of Solutions Engineers for Mid-Market accounts, own multiple workstreams and medium-to-long-term strategy, and serve as a player-coach to win complex, multi-product deals while driving lasting customer value. - They will hire, onboard, and develop diverse SEs, set clear expectations, coach for quota attainment and performance, build succession plans, and foster an inclusive culture aligned with Atlassian values. - They will align SE coverage with regional revenue goals, partner with Account Executives on account strategy to ensure the right deals are engaged at the right moments, oversee high-quality discovery, solution design, demos, POVs, and executive presentations, and drive value-based selling and ROI storytelling, while owning operating rhythms and data-driven optimization of SE motions. - They will collaborate across Sales, Value Management, Product, Marketing, and Advisory; represent the SE point of view in GTM planning and strategic initiatives; and lead scalable programs, playbooks, reusable assets, and process improvements to elevate SE craft and organizational impact.

Atlassian offers flexible work locations (office, home, or hybrid) and hires globally wherever it has a legal entity. The company is building a dedicated AI & Digital Natives motion focused on fast-growing AI-native and digital-native companies, which move quickly and value relevance and signal-based engagement. The Manager for AI & Digital Natives is a non-legacy, people-management role within High Velocity Sales, reporting to the Head of AI & Digital Natives / Head of High Velocity Sales, responsible for building the team, go-to-market motion, and commercial strategy. The leader will stand up a high-performance, ground-up motion that combines sales talent, AI-powered GTM systems, Growth Platform capabilities, and cross-functional partnerships, while shaping the AI GTM tech stack and leading a global team targeting AI-native accounts. They will translate strategy into operating priorities, hire and coach teams selling to technical founders and CTOs, enable AI-generated insights for sellers, establish funnel metrics and rapid experimentation, refine ICPs, and feed insights back to Product Marketing, Pricing, Partnerships, and Growth Platform to strengthen Atlassian’s position in AI-native startups.

Atlassian allows employees to work in-office, remote, or hybrid and hires people in any country where it has a legal entity. DX, headquartered in Salt Lake City and a fast-growing SaaS company focused on engineering productivity data, has been acquired by Atlassian to accelerate growth, R&D, and customer impact. The role is a Customer Success Manager for 8-10 DX Enterprise customers, responsible for the full lifecycle from implementation to renewal and for driving program success, utilization, and alignment to high-value use cases. You will coordinate internal teams, create customer success plans, forecast renewals, identify expansion opportunities, conduct executive discussions, and track key metrics to measure success. DX seeks individuals with 5+ years in enterprise Customer Success or account management, strong communication and relationship-building skills, the ability to work under pressure and meet deadlines, and bonus points for startup experience or experience with technical audiences.

The role is a Commercial Counsel on Atlassian’s US Public Sector legal team, remote, working with Sales, Trust, and other Legal to review and respond to requests from federal, state/local government, and education customers. You will help build the framework to support the US Public Sector cloud business and provide pragmatic guidance on customer requests and contract issues for SLED and Federal Civilian Sales, including statutory and regulatory requests. Responsibilities include analyzing and negotiating reseller sales agreements, reviewing customer requests with internal partners to follow company processes, and obtaining approvals for changes to standard terms and processes. You’ll draft terms and liaise with Product, Engineering, and Compliance to support the continued development of Atlassian Government Cloud, and manage contract generation, redlining, exhibit coordination, escalation, record management, and post-execution compliance. The ideal candidate takes ownership, communicates risk-based recommendations creatively, translates government procurement jargon, thrives under deadlines, collaborates across a decentralized global organization, and has strong knowledge of software, cloud services, and US public sector trends.

Atlassian offers flexible work options—office, home, or a mix—with hires in any country where it has a legal entity. The Public Sector Enterprise Advocate role requires deeply understanding customers, nurturing existing relationships, and building new ones. A major focus is driving strategic account plans and guiding customers' migration to Atlassian’s FedRAMP cloud offering. The advocate acts as the customer account lead, coordinating all support and cross-functional teams and liaising with executives to shape the product roadmap and improve the customer experience. The position seeks a customer-obsessed, resourceful enterprise professional with Enterprise Sales experience, reporting to the Director of Federal Sales, and is described as a career-changing opportunity.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country with a legal entity, with this role based in the New York Area (AMER Zone B). The Senior Account Executive, AI & Digital Natives, will help build and scale a focused go-to-market motion for AI-native and digital-native companies that move quickly and require technical credibility and ecosystem context. The AI & Digital Natives team targets high-potential startups where relationship quality, timing, and messaging matter, often working with greenfield accounts or small Atlassian footprints and pairing hunting with inside sales to convert signals into pipeline and revenue. Responsibilities include owning a focused set of top targets, hunting greenfield or low-footprint customers, and conducting founder/CTO/executive-level discovery to drive high-velocity commercial cycles influenced by product-led usage and founder decisions. You will collaborate across inside sales, AI GTM Engineering, Marketing, Growth Platform, and SalesOps to refine plays, surface and act on signals, bring founder/VC insights back to the team, and help evolve the AI GTM stack while representing Atlassian in the local startup ecosystem.

- Atlassian offers flexible work locations and hires globally, seeking a Principal Sales Solutions Engineer, Strategic to act as a product expert in the enterprise sales cycle and help close multi-million dollar deals. - The Solutions Engineering team partners with Enterprise Sales and Channel Partners to deliver value-based demonstrations and Proofs of Value, serving more than 250,000 customers and fostering a “play as a team” culture with strong earnings potential in cloud and AI solutions. - The role involves partnering with sales teams, partners, and large account teams on transformation deals in global accounts, building relationships at the C-level, and mapping customer needs to Atlassian products and solutions. - Responsibilities include customer discovery, identifying cross-product opportunities, leading value-based demonstrations, understanding technical needs for buy-in, and coordinating with strategic account executives and cross-functional teams. - Additional duties encompass gathering product feedback and competitive intelligence, advocating for internal product management, and continuously updating pre-sales, product, and sales process knowledge.

At Atlassian, employees can work remotely or in-office and the company hires globally where it has a legal entity, seeking a Principal Sales Solutions Engineer, Strategic for enterprise deals. The role centers on being a product expert in the sales cycle, solving complex enterprise customer problems with Atlassian products, and helping close multi-million-dollar deals through value-based storytelling. The Solutions Engineering team partners with Enterprise Sales and Channel Partners to understand customer needs, conduct discovery, and demonstrate how Atlassian’s products work together to transform outcomes. Key responsibilities include engaging C-level and executive stakeholders, uncovering cross-product opportunities, leading compelling value-based demonstrations, guiding technical requirements, and forging cross-functional partnerships to align on pipeline and goals. The role also involves gathering product feedback and competitive intelligence, advocating for development, and continuously expanding knowledge of Atlassian offerings and sales processes in a cloud and AI-enabled landscape.

- Atlassian offers flexible work options and hires globally where they have a legal entity, and they are seeking a Principal Sales Solutions Engineer, Strategic for enterprise to be a product expert, solve customers’ hardest problems, and help close enterprise deals. - The team serves over 250,000 customers, including NASA, IBM, HubSpot, Samsung, and Coca-Cola, using value selling to show how Atlassian products combine into enterprise solutions that transform outcomes, and emphasizes a collaborative culture where employees work with Atlassian, not for Atlassian. - The Solutions Engineering team partners with Enterprise Sales and Channel Partners to understand customer needs, strategize on large, global sales cycles, provide value-based demonstrations, and support Proofs of Value to unlock the potential of customers’ teams. - In the role, you will partner with sales, partners, and senior customers to discover business problems, map them to Atlassian products, build C-level relationships, identify cross-product opportunities, and lead compelling, value-based demonstrations to gain buy-in. - You will also lead cross-functional alignment with account executives, document product feedback and competitive intelligence, and continuously learn and refine pre-sales, product, solution, and platform knowledge and sales processes.

Atlassian offers flexible work locations and hires globally where it has a legal entity, and is seeking a Principal Sales Solutions Engineer, Strategic for its enterprise business. The role requires being a product expert in the sales cycle, solving enterprise customers’ toughest business problems with Atlassian solutions, and helping close enterprise deals. The Solutions Engineering Team partners with Enterprise Sales and Channel Partners to understand customer needs, strategize enterprise sales cycles, deliver value-based demonstrations, and support Proofs of Value to unleash the potential of teams. You will partner with sales teams on transformation deals in large, global accounts with multi-million dollar spends, engage C-level executives, conduct customer discovery to map problems to Atlassian products, and lead cross-product expansion opportunities with compelling demonstrations. You will forge strong partnerships with aligned account executives, coordinate cross-functional teams, document product feedback and competitive intelligence, and continually learn to advance pre-sales, product, and process knowledge.

Atlassian offers flexible work locations, including office, remote, or hybrid, and hires in any country where it has a legal entity. The DX Solutions Engineering Team is seeking a Solutions Architect to drive adoption and long‑term growth of the DX product for enterprise customers, serving as the post‑sale technical authority. Responsibilities include leading technical implementation with Customer Success Managers, onboarding, complex integrations, and system architecture to ensure a smooth transition from evaluation to production. The role also involves leading architectural deep-dives to map the DX platform to a customer’s long‑term goals and designing custom solutions and integrations. Additional duties include consultative implementation, acting as a trusted advisor on best practices for DX analytics and deployment, and capturing feedback to inform the product roadmap.

Atlassian supports flexible work locations, allowing Atlassians to work in an office, from home, or a mix, and hires in any country where it has a legal entity. The Principal ML System Engineer role in the Rovo & AI Engineering org will contribute to Rovo Chat by bringing cutting-edge innovations and building agent harnesses that significantly improve quality, reliability, and latency. You will have opportunities to lead other engineers through projects from technical design to launch and collaborate with internal customers to set expectations and communicate results. Beyond these tasks, the role is pivotal in realizing AI's transformative potential across Atlassian's offerings. The Rovo & AI Engineering org aims to make Rovo the fastest, most trusted way for teams to find, understand, and act on knowledge, with the product surface growing 10x over the past year.

Atlassians can choose where they work—office, home, or a combination—so they can support family, personal goals, and other priorities. Atlassian hires people in any country where they have a legal entity. As a Principal ML System Engineer in the Rovo & AI Engineering org, you will contribute to Atlassian’s biggest bet and fastest-growing area, Rovo Chat, bringing bleeding-edge innovations and building agent harnesses that deliver major improvements in quality, reliability, and latency. You will lead other engineers from technical design to launch and collaborate with other teams and internal customers to set expectations, gather input, and communicate results, with a pivotal role in realizing AI’s transformative potential across offerings. The Rovo & AI Engineering org’s mission is to make Rovo the fastest, most trusted way for teams to find, understand, and act on their organization’s knowledge, and the product has seen a 10x growth in surface over the last year.

- Atlassian offers flexible work locations (office, remote, or hybrid) and hires in any country where it has a legal entity, giving employees more control over personal priorities. - The Manager, Commercial Customer Success role involves coaching CSMs, ensuring mastery of the DX Playbook and DX Product, driving customer value to achieve renewals, and owning a personal portfolio for renewals and expansions. - About DX: a bootstrapped, profitable company helping engineering teams with developer experience insights, experiencing strong 3x year-over-year growth, based in Salt Lake City and trusted by clients like Etsy, Dropbox, Twilio, Pfizer, and Booking Holdings. - In this role you’ll lead and develop a team of CSMs, execute customer success strategies aligned with DX growth goals, drive renewals and ARR growth, and collaborate with leadership to create a unified, “unchurnable” customer experience. - About you: high-performing, meticulous, able to thrive in fast-paced environments, quick to learn complex products, skilled at cross-functional collaboration and stakeholder communication, with bonus points for startup experience and familiarity with technical audiences.

- Atlassian offers flexible work options, and Loom Design is seeking a Lead Product Designer to help create the most human way to communicate at work using async video and AI. - The role targets a high-bandwidth, multimodal future beyond text and chat, focusing on how humans instruct AI, how agents respond visually, and how async video becomes consumable in seconds. - You’ll shape cross-product experiences with Jira and Confluence, ensure Loom reduces meeting time for millions of users, and this is a remote role located between PST and EST. - Responsibilities include elevating craft, guiding onboarding to async video concepts, prototyping AI-driven ideas with Product and Design partners, and mentoring teams while collaborating with PM, Eng, and UXR to deliver high-impact features. - Qualifications include 8-10+ years in product design, experience with video/AI/productivity tools, the ability to navigate ambiguity, a track record of shipping user-centered solutions, comfort prototyping with emerging technologies, strong communication, and a passion for AI-first thinking.

Atlassian supports flexible work locations—office, home, or hybrid—and hires in any country where they have a legal entity, giving employees control to support their family and personal goals. The People & Transformations (P&T) Team, led by the Chief People and AI Enablement Officer, unites People, Atlassian Customer Engineering, and AI capability to accelerate work in the native AI era, using Atlassian’s products internally. As Director, Workforce Intelligence Architect, you’ll integrate data, models, and narrative to help leaders decide how work gets done, defining how human talent and AI capability work together as an evolving strategy. You’ll shape the AI workforce strategy, build foundational frameworks for deploying human talent versus AI, and design/maintain a Strategic Workforce Modeling Program that accounts for both employee costs and AI/token spend. You’ll translate complex models into executive-ready narratives, define key metrics, monitor AI capability trends and labor market dynamics, and bring market benchmarks into planning.

Atlassian offers flexible work options—office, remote from home, or a hybrid setup—and enables hiring in any country where the company has a legal entity, so staff can balance family and personal priorities. The role is for an experienced attorney to join the Transformation and Scale team within the Commercial Legal group, reporting to the Senior Director of Transformation and Scale (who reports to the Deputy General Counsel, Head of Commercial). The team takes a programmatic approach to scale support, partnering with stakeholders across Legal and the business to develop and execute scalable strategy, especially for the Partners & Alliances organization. You’ll draft, negotiate, and advise on partner agreements; develop programs and policies; scale support for Partners & Alliances; and collaborate on other initiatives like contract playbooks and AI-enabled processes, embracing a collaboration-first mindset. Atlassian emphasizes a customer-first, risk-based decision-making culture with asynchronous collaboration across the globe, and values teammates who want to understand Atlassian products and innovate, including learning the products to collaborate effectively.

Atlassian supports flexible work options—office, remote, or hybrid—and hires people in any country where it has a legal entity. The role is an individual-contributor attorney joining the Transformation and Scale team within the Commercial Legal group, reporting to the Senior Director who reports to the Deputy General Counsel. You’ll focus on the Partners & Alliances organization, applying a programmatic, scalable approach and collaborating with Legal and business stakeholders to set strategy. Responsibilities include drafting, negotiating, and advising on partner agreements and transactions, developing programs and policies for Partners & Alliances, and contributing to contract playbooks and AI-enabled initiatives to scale support. The team prioritizes a customer-first, risk-based approach, collaboration, and learning Atlassian products to understand the business and work asynchronously with colleagues around the world.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where they have a legal entity, giving employees control over family and personal priorities. The role is in the Transformation and Scale team within the Commercial Legal group, applying a programmatic, scalable approach and partnering with stakeholders across Legal and the business to scale support. The attorney will cover Atlassian’s Partners & Alliances organization and report as an individual contributor to the Senior Director, Transformation and Scale, who reports to the Deputy General Counsel, Head of Commercial. Responsibilities include drafting, negotiating, and advising on partner agreements; developing programs and policies for Partners & Alliances; strategizing to scale support; and collaborating on playbooks and AI-related initiatives with other Transformation and Scale and Commercial Legal teams. The culture emphasizes a customer-first, risk-based approach, collaboration, asynchronous work with colleagues worldwide, and learning Atlassian products to understand the business and improve collaboration.

Atlassian offers flexible work locations (office, home, or hybrid) and hires globally in any country where it has a legal entity, giving employees greater control over personal priorities. Atlassian is seeking a Principal Sales Solutions Engineer, Strategic for its enterprise business, who will be a product expert in the sales cycle and help solve customers' hardest problems while assisting in closing enterprise deals. The enterprise Solutions Engineering team collaborates with the Enterprise Sales and Channel Partners to deliver value-based demonstrations and multi-product solutions for large accounts, aiming to unleash the power of teams for customers like NASA, IBM, HubSpot, Samsung, and Coca-Cola. Key responsibilities include partnering with sales and partners on multi-million-dollar transformation deals, engaging C-level executives, conducting discovery, mapping needs to Atlassian products, identifying cross-sell opportunities, leading value-based demos, guiding customer technical requirements, coordinating cross-functional teams, and tracking feedback and competitive intelligence. The role emphasizes continuous learning and development of pre-sales and product knowledge, and advocates for product improvements through documented feedback as Atlassian advances its cloud and AI initiatives.

Atlassian offers flexible work arrangements—office, home, or hybrid—and hires in any country where they have a legal entity, allowing Atlassians to balance family, personal goals, and priorities. They are seeking a Principal Sales Solutions Engineer, Strategic for their enterprise business, who can be a product expert in the sales cycle, solve customers' toughest problems with Atlassian's products, and help close enterprise deals. The Solutions Engineering team, with backgrounds in pre-sales, consulting, and engineering, partners with the Enterprise Sales Team and Channel Partners to understand customer needs, deliver value-based demonstrations, and support Proofs of Value for large accounts like NASA, IBM, HubSpot, Samsung, and Coca-Cola. In this role you will partner with sales teams, partners, and large account teams on transformation deals with multi-million-dollar spend thresholds, engage with C-level executives to build long-standing relationships, perform customer discovery, map business problems to Atlassian products and cross-solution opportunities, lead value-based demos, and gain buy-in from both technical and executive stakeholders while coordinating with strategic account executives and cross-functional teams. You will also track product feedback and competitive intelligence, advocate for internal development with product management, and continuously learn and refine your pre-sales, product, and sales-process knowledge.

Atlassian offers flexible work options and hires globally where it has a legal entity, and it is seeking a Principal Sales Solutions Engineer, Strategic for its enterprise business to be a product expert, solve customers’ hardest problems, and help close deals. The team serves over 250,000 customers worldwide (NASA, IBM, HubSpot, Samsung, Coca‑Cola) by selling value-based enterprise solutions that combine products to transform outcomes, with a culture of teamwork and a view that employees work with Atlassian, not for Atlassian, plus strong earnings potential in cloud and AI. The Solutions Engineering team partners with Enterprise Sales and Channel Partners to understand customer needs, strategize multi‑million‑dollar sales cycles, run value-based demonstrations, and support Proofs of Value to unlock customer potential. Responsibilities include engaging with C-level executives, conducting customer discovery, mapping needs to Atlassian products and solutions, identifying cross-sell opportunities, and leading compelling demonstrations that articulate the business value of the software. You’ll forge strong partnerships with aligned account executives, guide technical requirements, coordinate cross-functional teams, document customer feedback and competitive intelligence for product management, and continuously learn and advance pre-sales, product, solution, and sales processes.

At Atlassian, employees can work in an office, from home, or a hybrid, and the company hires in any country with a legal entity to support personal priorities. They are seeking a Principal Sales Solutions Engineer, Strategic for the enterprise business, who is a product expert in the sales cycle, solves customers’ hardest problems with Atlassian products, and helps close enterprise deals. The team serves over 250,000 customers worldwide—including NASA, IBM, HubSpot, Samsung, and Coca-Cola—emphasizing value selling and cross-product solutions, and operates with a “play as a team” culture where employees work with Atlassian, not for Atlassian. The Solutions Engineering Team partners with Enterprise Sales and Channel Partners to understand customer needs, strategize multi-million dollar deals, build executive relationships, conduct customer discovery, and lead value-based demonstrations and Proofs of Value. Key responsibilities include cross-functional collaboration, identifying cross-product opportunities, guiding customers’ technical needs to gain buy-in, collecting product feedback and competitive intelligence, and continuously learning to advance pre-sales and product knowledge.

Zendesk is seeking a Principal Product Manager for Partner Sales to lead the partner technology ecosystem and create a frictionless end-to-end GTM motion by integrating Impartner with Salesforce, Adobe, and other internal systems for co-selling and deal registration. The role's responsibilities include defining the vision and roadmap for the Partner Sales ecosystem, optimizing the partner journey from onboarding to payout, owning core integrations, driving revenue velocity, leading cross-functional initiatives, and defining KPIs to measure success. Requirements include 8+ years in Product Management with at least 3+ years in B2B SaaS GTM, Channel Sales, RevOps, or Partner Ecosystems at a principal or senior level, with deep knowledge of indirect sales and hands-on experience integrating PRM systems (Impartner) with CRM systems (Salesforce) and other GTM tools. Bonus points are awarded for direct Channel Sales or RevOps experience transitioning to Product Management, Salesforce Admin or Impartner certifications, and experience building custom partner portals or APIs. Why join: an opportunity to transform the partner ecosystem, impact partner revenue growth, and work with a collaborative GTM Product team, with a competitive base salary (US range $208,000–$312,000 plus potential bonuses) and benefits, along with Zendesk’s hybrid work model, DEI commitments, AI screening, and accommodation policies.

Zendesk is hiring a Senior Staff–level technical leader to own detection, mitigation, and governance of abuse from AI agents across Zendesk products and integrations, blending offensive/defensive security with product sense to secure agent architectures and drive company-wide improvements. Responsibilities include threat modeling for AI features and APIs, maintaining an attacker playbook, engineering secure defaults into agent SDKs and API flows, and building detection, telemetry, and anomaly analytics with automated containment actions. The role covers incident response and forensics, acting as an AI agent investigations expert and defining containment, eradication, and customer communications playbooks, plus stakeholder engagement with Legal/Privacy, Product, and Customer Success, and representing Zendesk in industry forums. Required qualifications include 10+ years in cybersecurity, software engineering, or ML security with hands-on experience; deep understanding of application/API security, OAuth/token lifecycle, and session management; practical experience with LLMs/agents and prompt injection risks; and proven cross-functional leadership in a SaaS setting. Preferred qualifications include incident response/forensic experience, prior programs in agent safety or ML security, privacy/compliance familiarity, advanced degree or certifications, and a US salary range of $240,000–$360,000 base with potential bonuses, along with Zendesk’s commitment to equal opportunity, hybrid work, AI screening, and accommodations.

The Engineering Manager, Authentication (Core Services) at Zendesk will lead the Authentication team responsible for core security capabilities (SSO, MFA, login flows, OAuth/API tokens, session management, and abuse prevention) across Zendesk products, ensuring security, reliability, and scalable customer experiences. You will coordinate a distributed team across the US and Europe and partner with Product, Security, Architecture, Legal, and leadership to grow Zendesk’s access management platform and influence cross-organizational authentication strategy and risk posture. Key duties include defining and executing the team roadmap, establishing SLAs/SLOs, improving observability and incident response, translating requirements into secure designs, coaching talent, making architectural tradeoffs, and coordinating resource planning across time zones to meet goals. Required qualifications include 8+ years of software engineering experience with 2+ years of management, experience building/operating high-scale services/APIs, familiarity with identity standards (SAML, OIDC, OAuth2, MFA), and excellent communication; preferred qualifications include IAM scaling experience, data-driven decision making, backend languages and cloud providers, privacy/compliance familiarity, and zero-downtime migrations. There is an AI literacy requirement: candidates must be comfortable using AI-powered tools to increase engineering productivity and lead responsible, risk-aware adoption of Agentic AI for authentication use cases; the US base salary range is $175,000-$263,000 with potential bonuses and benefits, and Zendesk is an equal opportunity employer committed to diversity and inclusion with accommodations available.

Zendesk in San Francisco is hiring a Sr. Workplace Events Specialist to design and deliver inclusive employee events (about 75% of the role) and provide workplace operations support (about 25%), coordinating local logistics and partnering with AMER and LATAM offices as part of a global events strategy. Responsibilities include end-to-end event planning and execution, vendor management, space setup, staffing, on-site delivery, safety/compliance, calendar management, registrations, pre/post-event briefs, and metrics-driven recommendations, plus managing event budgets and vendor invoices. Requirements call for 4+ years in events or related fields, strong project management and communication skills, vendor management and budget stewardship experience, proficiency with Google Workspace and workplace platforms, knowledge of building systems and facilities coordination, and the ability to work extended hours as needed. The role emphasizes AI literacy and using AI tools to improve workflows, personalization, and efficiency, with familiarity to tools such as Zendesk, Asana, Google Workspace, S2 access, and expense/procurement systems like Coupa or Brex. This is a full-time onsite position in San Francisco with an hourly pay range of $32.21-$48.56, potential bonuses/benefits, and Zendesk’s commitment to hybrid work, diversity and inclusion, equal opportunity, and accommodations, with AI screening noted in the application process.

Zendesk seeks a Manager of Strategic Sourcing, Software and Engineering in a hybrid role based in Austin, TX; Madison, WI; or San Francisco, CA. You will join the Global Strategic Sourcing team which aims to maximize value and minimize risk through vendor relationships and ensuring the organization has the goods and services needed for success. The role covers end-to-end sourcing strategy and execution for software and engineering, including complex negotiations, contract reviews, usage forecasting, vendor management, and specialized AI/LLM sourcing and multi-vendor ecosystem strategies. Ideal candidates bring 5+ years of tech/software sourcing experience, strong negotiation and executive communication skills, the ability to influence senior leadership, and deep expertise in AI infrastructure, pricing models, and hyperscaler arrangements to drive cost savings. The US base salary range is $116,000-$174,000 with potential bonuses, benefits, or related incentives, Zendesk is an equal opportunity employer committed to diversity, and the company notes that AI may be used in screening with accommodations available for applicants with disabilities.

Zendesk is hiring a Vice President, Total Rewards to lead compensation, benefits, accommodations, and HR compliance globally, defining a holistic rewards strategy and enabling scalable delivery through automation and AI, with reporting to executive leadership and occasional Board updates. The role is the enterprise owner of Total Rewards standards, policy, and compliance, with a roadmap to scale these domains using automation and AI, and it involves advising executives and occasionally presenting to the Board on people risk and pay strategy. Key duties include designing and governing compensation, equity, and benefits programs; administering executive compensation; driving AI and analytics adoption to automate analysis and surface pay equity insights; simplifying operations and governance; owning executive and Board materials; and mentoring the Total Rewards team. Requirements call for 12+ years of progressive HR experience with deep Total Rewards and executive compensation expertise, global leadership in SaaS/technology or similar, experience implementing HR automation/AI solutions, data-driven capabilities, and strong cross-functional and board-facing communication; preferred background includes Workday, global equity and sales compensation, and experience in high-growth environments; AI literacy is required. The US base salary range is $283,000–$425,000 with potential bonuses and incentives, and Zendesk emphasizes diversity and inclusion, hybrid and remote work options, accessibility accommodations, and the possibility of AI-enabled screening in the hiring process.

The IT Principal Enterprise Delivery Lead will orchestrate large-scale QA across complex integrations and ERP transformation programs, serving as the primary QA engineering delivery lead and partnering with Business and Product leads to prevent project failure while driving enterprise-wide QA governance, quality gates, and defect management for predictable outcomes. Key responsibilities include monitoring release readiness across multiple squads, enforcing Quality Gates and Definition of Done criteria, ensuring QA standards, leading hands-on QA execution, and expanding core testing platforms (Playwright, Jenkins, SA utils) across delivery teams. The role also focuses on scaling QA capacity with AI, designing tactical plans to apply AI to test generation and cycle acceleration, implementing AI-driven efficiencies to reduce manual overhead, and using predictive analytics to identify hotspot areas in complex codebases and integrations. Requirement Review & QA Transformation Leadership entails leading end-to-end strategy for complex programs to avoid business disruption, operationalizing automated “rules of the road” across ecosystems, participating in requirement review sessions, and conducting structured walkthroughs with BSAs and Business teams to prevent requirement leakage. Additionally, the position emphasizes defect lifecycle management with verified root-cause analysis and full traceability between tests and defects (in X-Ray and Jira), real-time reporting and data hygiene, ownership of QA ceremonies and stakeholder alignment, and collaboration with BSAs, Product Owners, and Engineers; the role offers a US base salary range of $193,000–$289,000 and Notes Zendesk’s commitment to diversity, hybrid work, and potential AI screening as part of the hiring process.

The AMER/LATAM Security & Safety Manager at Zendesk oversees physical safety, occupational health compliance, and life-safety incident response across regional offices including San Francisco, Austin, Madison, Mexico City, and Sao Paulo, plus smaller sites. Responsibilities include planning and verifying risk control and compliance programs, leading intelligence analysts, conducting security and safety assessments, coordinating pre- and on-site event security, and managing travel risk and executive protection. Additional duties encompass emergency response team leadership, threat intelligence collaboration with global analysts, policy coordination with the Workplace Experience team, and developing training and preparedness protocols. Basic qualifications call for 5+ years in security/safety program leadership in multi-site environments, experience overseeing security guard operations and corporate health and safety, strong communication and adaptability, ability to travel ~10%, and preferred certifications or domain experience such as CPP or executive protection, with familiarity with AI-assisted security workflows as a plus. Compensation includes a US base salary range of $123,000–$185,000 with potential bonuses and benefits, Zendesk’s hybrid and inclusive culture, and notices about AI screening and equal employment opportunities along with accommodations for applicants with disabilities.

The Senior Platform Architect (PA) at Zendesk is responsible for all technical, solution, and competitive aspects of Zendesk AI customer engagement and must be highly technically savvy, customer- and solution-obsessed, with a proven track record selling to Enterprise and/or Mid-Market executives. The role requires customer-obsessed enterprise expertise, an entrepreneurial spirit, solution-oriented scoping and strategy, a strong AI/LLM technical foundation, exceptional communication, and adaptable execution with willingness to travel. Preferred qualifications include 5+ years of technical customer-facing leadership, a robust technical foundation with coding and APIs, end-to-end solution lifecycle management, the ability to solve ambiguous problems, AI/conversational intelligence experience, enterprise architecture and security knowledge, technical documentation, and cross-functional communication. The US on-target earnings range is $200,000–$300,000 with an 80/20 base/commission mix, and offers may include bonuses or benefits depending on location and other factors. Zendesk emphasizes a fulfilling, inclusive hybrid culture, uses AI in screening applicants, and is an equal opportunity employer committed to diversity, inclusion, and accommodations for applicants with disabilities.

The Senior Product Marketing Manager, AI Platform at Zendesk will drive product marketing to enable the launch, adoption, and impact of AI platform capabilities for building and customizing AI agents and agentic workflows. Responsibilities include market and customer research, messaging and positioning, technical marketing, GTM enablement, and close collaboration with sales, marketing, and product to achieve company goals. The role also entails developing clear messaging and customer-facing materials, compelling storytelling and collateral, sales enablement assets, and leading release marketing from roadmap to events while acting as a subject matter expert. It includes owning PMM efforts for Zendesk’s AI platform capabilities (Agent Builder and Custom Agents), aligning with the PM team on roadmap, developing GTM plans and custom-facing materials, and enabling the field and customers to drive opportunities. The compensation ranges in the US from $183,000 to $275,000 base with possible bonuses, and Zendesk emphasizes hybrid work, diversity and inclusion, equal opportunity employment, and accommodations for applicants.

The role is Director of Sales Operations, Planning at Zendesk, leading Territory Planning Operations and Quota Strategy & Operations to operationalize GTM strategy and align Sales, Marketing, Customer Success, and Finance. It acts as the planning bridge between Field Sales Operations and Worldwide Sales Planning to ensure accurate execution, efficient escalations, and representation of field needs in global processes. Responsibilities include co-leading annual GTM planning (headcount, capacity modeling, segmentation, territory design, budget alignment) and driving large-scale initiatives like territory realignment, market expansion, and GTM process redesign, while partnering with leaders to drive planning accuracy and cross-functional excellence. In Quota Strategy & Operations, the role establishes global quota allocation, designs quota structures reflecting territory potential, ensures consistent and defensible methodologies, captures feedback, synthesizes outputs for executives, and maintains documentation plus continuous tool/process improvements. Qualifications include 8–12+ years in Sales/GTM or Revenue Ops with deep expertise in territory modeling and quota setting, strong analytical and financial skills, cross-functional collaboration experience, executive communication ability, familiarity with sales motion models and tools such as Salesforce and Tableau, and a commitment to a collaborative, data-driven culture; Zendesk emphasizes hybrid work, diversity, and accommodations.

Zendesk is hiring a Senior Sales Engineer who will serve as a trusted advisor, leading complex technical engagements and translating the company's AI-powered platform into measurable business outcomes to drive customer growth, in collaboration with Sales, Product, Engineering, and Customer Success. Key responsibilities include leading technical and business discovery with AI readiness assessments and tailored demos, architecting AI-driven CX and ES solutions, and owning end-to-end technical strategy from qualification through pilots while ensuring alignment with goals and compliance. The role also involves integrating and scaling secure solutions using Zendesk APIs, middleware, telephony, and major cloud platforms, cross-functional collaboration to influence product roadmaps and GTM, and using Zendesk analytics to measure ROI and promote continuous AI adoption. Requirements include 5+ years of presales or solutions consulting in SaaS/CX or similar, strong knowledge of web/scripting technologies and SaaS architectures, experience with pilots/POCs, deep AI expertise (LLMs, NLP, automation), domain experience in CCaaS/CS software/ITSM/BI/WFM or integration, excellent communication skills, a bachelor’s degree (or equivalent), and willingness to travel. The compensation range for US-based roles is OTE $188k–$282k with an 80/20 base/commission split, and Zendesk offers a hybrid, inclusive work environment with equal opportunity employment and accommodations for disabilities; AI screening may be used in hiring.

Zendesk is hiring a Forward Deployed Engineer (FDE) – AI & Solutions who is a hybrid software engineer and strategic consultant, embedded with strategic customers to tackle complex blockers and deliver measurable ROI (e.g., building multi-layer AI agents, custom data pipelines, or integrating AI into legacy stacks). You’ll drive end-to-end AI deployments, owning discovery, scoping, system design, and production rollout, while troubleshooting unsolvable blockers as the final line of defense and building bespoke agentic solutions with direct coding, RAG architectures, and seamless integration with client systems. The role requires a founder mentality—thriving in ambiguity, mapping undocumented APIs, and charting a path to victory without a playbook—along with 5+ years of production-grade Python and JavaScript/TypeScript, familiarity with Ruby or Java, a full-stack mindset across UI, APIs, cloud (AWS), and Metaflow, and deep AI fluency. Preferred qualifications include experience with Zendesk and AI Agents, a background in FDE/Professional Services/Technical Account Management implementing complex systems, and the ability to travel 25-50% as needed. The US OTE ranges from $200k to $300k with an 80/20 base/commission split, possible bonuses or incentives, and Zendesk’s commitment to a hybrid, inclusive culture; AI may be used in screening, and the company is an equal opportunity employer that offers accommodations for applicants with disabilities.

Zendesk, a leading customer-experience software company, is seeking a Revenue Operations Analyst to support commerce-to-cash processes and professional services billing, ensuring deals align with corporate strategy and compliance. The ideal candidate is a self-starter with a strategic leadership mindset who can advise sales through the deal flow, review Service Orders for revenue recognition and audit compliance, and enable best practices for standard and nonstandard deals. Key responsibilities include billing professional and managed services accurately and on time, transitioning billing processes to the AMER region for efficiency, providing ticketing support, ensuring invoicing reflects contract terms, and driving cross-functional communication plus SOX close items. Requirements include a bachelor’s in Business or Finance, 2+ years supporting and advising Sales and cross-functional teams, strong communication skills, experience with SaaS subscription billing, T&M, and familiarity with Salesforce, SFDC, CPQ, and Zuora (a plus), plus proficiency with G-Suite and flexibility around month/quarter-end demands. The role offers a US base salary of $66k–$100k, potential bonuses or incentives, a hybrid work model with partial in-office attendance, and Zendesk’s commitment to diversity, inclusion, and accommodations for applicants with disabilities.

Zendesk is hiring a Director, Sales Strategy to lead global revenue growth and operational excellence. The role involves setting the vision for Sales Acceleration, leading a high-performing team, and aligning go-to-market priorities with executives across Product Marketing, Sales Operations, Revenue Strategy, IT, and other critical functions. It also requires driving enterprise-level transformation by scaling sales processes, enablement, and tools, and translating complex data into board- and executive-level recommendations. Qualifications include a bachelor’s degree (MBA preferred), 7–10+ years in SaaS sales strategy or related fields, strong cross-functional leadership, advanced analytical skills, and exceptional communication with C-suite experience, plus English fluency. The position is fully flexible/remote with optional in-person collaboration, offering a US base salary of $174,000–$262,000 plus potential bonuses; Zendesk is an equal opportunity employer committed to diversity and inclusion and may use AI screening as part of the hiring process.

Sentry is a fast-growing software company known for fixing errors and performance issues, trusted by over 200,000 organizations, and building an AI-native future. The Security Team protects customers, code, and everything in between, and the IAM-focused role collaborates across domains to maintain identity and access practices while enabling secure self-service for employees. Responsibilities include owning IAM infrastructure and tooling (SSO, MFA, directory services) across corporate, development, and production cloud environments, automating onboarding/offboarding, access reviews, privileged access management, SaaS lifecycle, and incident response, and applying secure-by-design principles like least privilege, just-in-time provisioning, policy-as-code, zero-trust, and comprehensive auditing for both human and non-human identities. Qualifications require 3+ years designing and securing workforce identity systems, a CS degree or equivalent, proficiency in Python and IaC (Terraform), APIs and webhooks (SCIM, REST), experience with multiple identity platforms, cloud, containers, Kubernetes, and CI/CD security, plus strong collaboration and communication, with encouragement to apply even if not 100% aligned. Compensation ranges from $155,000 to $240,000 base, plus benefits and equity, with Sentry’s equal opportunity and inclusive culture, disability accommodations, and privacy-related information available in the applicant policies.

Sentry is a fast-growing application monitoring company trusted by 200,000+ organizations, building an AI-native future. As a Senior Security Engineer, you’ll own and mature Sentry’s security program—including security reviews, threat modeling, vulnerability management—and embed secure-by-design principles across product and engineering teams. You’ll collaborate cross-functionally to design the secure path from the start, implement secure coding practices, manage intake/triage/remediation for bugs and disclosures, and coordinate testing including penetration testing across applications, SDKs, and cloud platforms. Qualifications include 5+ years designing and securing large-scale cloud systems, a CS degree or equivalent, experience with security reviews, SDLC, secure CI/CD, architecture reviews, threat modeling, and familiarity with Python/Typescript/Go/Rust and cloud technologies like AWS/GCP/Azure/Kubernetes/Docker/Terraform, plus strong communication and a willingness to apply even if not all criteria are met. Compensation ranges from $190,000 to $280,000 USD base, with benefits, and Sentry emphasizes equal opportunity, an inclusive culture, open-source values, and accommodations as needed.

Sentry provides application monitoring to help developers fix errors and performance issues before users notice, and is trusted by 200,000+ organizations as today’s standard. The Technical Enablement Director will own the strategy, planning, and end-to-end execution of internal and external training and education programs, acting as product evangelist, content producer, and educator who translates technology into compelling stories. Responsibilities include becoming a Sentry product expert, owning the Sentry University virtual learning platform, building the curriculum, creating content, managing user experience, designing a comprehensive training strategy and certification program, and delivering instructor-led training and workshops, while collaborating with Sales, Marketing, Product, Engineering, and Design. Additional duties involve developing programs and materials for onboarding and ongoing technical enablement of customer-facing teams on topics like logging, monitoring, and cloud, developing KPIs to measure adoption and effectiveness, and keeping enablement materials up to date with branding and design. Qualifications include 5+ years of technical training development and delivery, a CS or Computer Engineering-related degree or equivalent, strong verbal and written communication and presentation skills, experience working with customers and partners, and the ability to develop structured training plans and measurable metrics; Sentry is an equal opportunity employer with accommodations for disabilities and supports an open-source, inclusive culture.

Sentry is a software company focused on error and performance monitoring, trusted by 200,000+ organizations and building an AI-native future. The Technical Customer Success Manager role is part of an expanding team to drive adoption and value across the Sentry Platform, working closely with AEs, SEs, and Engineering and requiring deep SDLC and technical knowledge. Responsibilities include becoming a product expert, guiding onboarding and value realization, setting objectives with stakeholders, acting as a trusted advisor, and partnering with sales to identify expansions while advocating for customers internally. Qualifications combine technical and business skills: a BA/BS in CS or related field, 5+ years in customer-facing roles, strong experience with Dev/DevOps, monitoring, and cloud-native platforms, plus cross-functional collaboration and executive presence; bonus points for developer/DevOps background and monitoring expertise. Sentry is committed to equal opportunity, diversity, and accommodations, with a focus on applicant privacy and accessibility, including a dedicated accommodations channel.

Sentry helps developers fix errors and performance issues quickly, is trusted by 200,000+ organizations, and is building an AI-native future. The Solutions Engineering team assists our largest customers in embedding Sentry into their applications and workflows, from SDK integration to ensuring alerts and issues reach the right place at the right time. The role involves translating customer pain points into onboarding plans, developing best-practices content, acting as a trusted advisor on instrumenting software and monitoring, and running workshops to drive adoption, while collaborating cross-functionally to inform product roadmap. Candidates should have 3+ years in a related role, hands-on experience with languages and frameworks such as JavaScript, Python, Node.js, Java, and more, and strong communication and problem-solving skills. The position offers a base salary of $140,000–$160,000 plus benefits, with a commitment to equal opportunity, accommodations, and a diverse, inclusive open-source-focused culture.

Sentry is a fast-growing application monitoring company trusted by 200,000+ organizations that helps developers fix errors and performance issues so teams spend less time firefighting and more time building. The Technical Customer Success Manager (TCSM) role is part of an expanding Technical Customer Success team and focuses on onboarding, maximizing value from the platform, adoption, retention, and uncovering growth opportunities, collaborating with Account Executives, Sales Engineers, and Engineering and requiring deep SDLC and related technical knowledge. You will become a Sentry product expert, understand customer needs, define and achieve business and technical objectives, act as a trusted advisor, drive best practices and long-term success, and partner with sales to identify expansions while advocating for customers internally. Qualifications include a BA/BS in CS or related field, 5+ years in customer-facing roles (CS, Account Management, or consulting), strong experience with DevOps, monitoring, cloud-native platforms, cross-functional teamwork, executive presence, and a self-driven, results-oriented mindset; bonus: developer/DevOps background and broader monitoring expertise. Sentry is an equal opportunity employer committed to diversity and inclusion, provides accommodations for disabilities, and emphasizes accessibility as part of its open-source ethos; for applicant data details see the Applicant Privacy Policy.

Sentry helps developers fix errors and performance issues before users notice, and is trusted by 200,000+ organizations as it builds an AI-native future. The Solutions Engineering team helps large customers embed Sentry into their applications and workflows, from integrating our SDK to ensuring alerts and issues reach the right people at the right time, to boost developer productivity and customer satisfaction. The role involves translating customers’ pain points into implementation and onboarding plans, developing best practices and educational content, acting as a trusted advisor on instrumentation and monitoring, providing workshop-level interactions, and collaborating cross-functionally to align the product roadmap with faster time-to-value. You’ll love this job if you enjoy discussing technology with engineers, thrive in a dynamic, multi-industry environment, and like creating solutions and content from scratch, with a fast-paced, results-driven mindset and a passion for developer tools and open source. Qualifications include 5+ years in a related role, hands-on experience with multiple programming languages and frameworks, strong communication skills, and a base salary of $170,000–$190,000 plus benefits; Sentry is an equal-opportunity employer that values diversity, provides accommodations, and shares details in its applicant privacy policy.

Sentry, a fast-growing application monitoring company trusted by 200,000+ organizations, is hiring a senior leader to run Developer Experience, owning the integration ecosystem, developer platform APIs, docs, and community. The role sits in Marketing, partners with EPD, and will influence both the product surface and the DevEx team responsible for developer education, docs, and community after the Head of DevEx departed. Responsibilities include strategy and execution for Sentry's integration ecosystem and developer platform APIs, leading the documentation function across SDK configuration docs, API references, and tutorials, and connecting docs to the product experience. The role also owns Sentry's developer community across Discord, social channels, and events, builds the team and processes to turn engagement into measurable outcomes, and develops content and education programs like workshops and deep dives. Qualifications require 7+ years in developer relations/experience with at least 3 years of people management, experience owning or influencing a developer platform or SDK surface, strong technical writing, plus a salary range of $220,000–$300,000 with comprehensive benefits and a commitment to equal opportunity and accommodations.

Sentry is an open-source application monitoring company trusted by 200,000+ organizations, helping developers fix errors and performance issues before users notice. The Enterprise Marketing Manager will own enterprise positioning for buyer personas, drive competitive enablement, and build credible customer programs and narratives in collaboration with Sales, Product Marketing, and Integrated Marketing. Responsibilities include creating messaging and assets, leading battlecards and win/loss analysis, training sales, and building scalable customer programs like case studies and advisory boards, while supporting enterprise campaigns with strong content. Requirements include 4-6+ years in product or enterprise marketing, proven enablement experience, and excellent written and verbal communication, with a bonus for marketing developer tools, observability, or infrastructure platforms in competitive markets. Compensation includes a base salary of $150k-$180k plus benefits and equity where applicable, with Sentry committing to equal opportunity, diversity, inclusion, and accessibility and offering accommodations as needed.

Sentry is an application monitoring leader trusted by 200,000+ organizations, helping developers fix issues faster and build more efficiently toward an AI-native future. The role is a full-time startup marketing position intended to make Sentry’s startup program a real growth engine, owning partnerships, community presence, acquisition programs, and the brand among founders and early engineers. It reports to the Head of Enterprise Marketing and spans Growth, Product Marketing, and DevEx, with autonomy to shape strategy, build programs from scratch, and execute quickly while measuring results. Responsibilities include scaling startup partnerships, expanding accelerators/VC platforms, owning the startup funnel (free → credits → paid → expansion), creating content for startup audiences, and shaping the credits structure and onboarding with KPI-driven impact on revenue. Qualifications include 4–7 years in marketing/growth/partnerships, experience building programs from scratch, cross-functional experience, familiarity with developer tools or B2B SaaS, and partner-management experience; Sentry also emphasizes equal opportunity, accommodations for disabilities, and applicant privacy.

Sentry, the application monitoring company trusted by 200,000+ organizations, is building an AI-native future and seeks a veteran Support Engineer to architect a Technical Support engine that blends deep human expertise with autonomous agentic systems. In this role, Support is an engineering discipline—you're a debugger of code and systems who uses support volume as a data signal to create automated resolution paths, ensuring human engineers only tackle the most complex, high-impact issues across GitHub, Discord, and internal systems. You’ll master the Sentry ecosystem, perform deep-dive debugging on complex issues, advise senior enterprise engineers, troubleshoot SDK implementations, and serve as the bridge between developers and product teams, while leading Agentic Operations to scale with deterministic paths and knowledge engineering. The Seer philosophy guides moving from a "Help Desk" to an "Autonomous Resolution Engine" and you’ll enjoy roles that minimize repetitive work, require full-stack troubleshooting, and emphasize evidence-based support and industry guidance. Qualifications include 5–8+ years in technical support or related fields with strong Python/JavaScript/Java/Ruby skills, systems and AI/automation literacy, exceptional communication, plus open-source or prior software development bonuses; compensation is $125k–$150k base with standard benefits, and Sentry is committed to equal opportunity, inclusion, disability accommodations, and open-source values.

Sentry is a fast-growing software company that helps developers fix errors and performance issues, trusted by 200,000+ organizations, and is pursuing an AI-native future. The Events Analytics Platform (EAP) team maintains the infrastructure for Sentry's time-series data and sub-second search across billions of events, building on Snuba and ClickHouse. As a Senior Software Engineer, you will expand data visibility by advancing the search infrastructure, building on the storage layer, and shaping Infrastructure's technical direction to scale petabytes of event data. Responsibilities include architecting scalable services, balancing product and engineering trade-offs, maintaining code quality, leading design discussions, and improving maintainability and developer experience, with examples such as Snuba and Sentry's new Search Infrastructure. Requirements include 4+ years of backend/infrastructure experience, knowledge of distributed storage systems, proficiency in Python (or similar), experience with PostgreSQL, ClickHouse, Memcached/Redis, Kafka/RabbitMQ, strong communication, willingness to be in the San Francisco Bay Area or relocate, and a compensation range of $190,000–$280,000 with benefits and equal opportunity policies.

Sentry is a fast-growing application monitoring company trusted by over 200,000 organizations and aiming to build an AI-native future. The Billing team intersects product, finance, and infrastructure and ensures every observable event—errors, logs, traces, and tokens—is measured, priced, and billed accurately, impacting revenue and customer trust. As a Senior Software Engineer, you’ll architect and scale the billing infrastructure, build the next-generation usage-tracking pipeline that processes hundreds of billions of events daily with low latency and financial-grade accuracy, and design flexible pricing primitives for various models. The role requires building high-stakes, reliable systems, mentoring engineers, and collaborating with cross-functional teams (BizOps, sales, marketing, leadership) to influence ARR and board-level metrics. The base salary range is $190k-$280k, with benefits; Sentry emphasizes equal opportunity, open-source values, accommodations for disabilities, and provides privacy policy details for applicants.

Sentry is a fast-growing application monitoring company trusted by 200,000+ organizations, aiming to build an AI-native future. The role is a Staff Technical Program Manager in the Platform organization, reporting to the Head of Technical Program Management and partnering with senior EPD leaders and the CTO to shape platform operations, reliability, security, and IT. Responsibilities include driving strategic execution with clear plans and milestones, building data-driven delivery health dashboards, and managing capacity, dependencies, and risk to keep complex initiatives on track with outcomes-focused delivery. Qualifications require 8+ years of technical program management at a high-growth tech company, experience leading cross-functional programs across engineering, product, and business, and strength in incident management, analytics, and communication. Compensation includes a base salary of $200,000–$240,000 plus benefits and equity, with Sentry also highlighting equal opportunity, diversity, accessibility accommodations, open-source values, and applicant privacy protections.

Sentry helps developers fix errors and performance issues at scale and is building an AI-native future using a massive dataset of real production errors, spans, and logs from thousands of organizations. They’re seeking an Engineering Manager to lead the Machine Learning Engineering team, which handles both classical ML techniques (like clustering, ranking, anomaly detection, and embeddings) and LLM-based, agentic systems that shape the product’s direction. The role involves setting technical direction across the full ML surface, defining how ML systems are evaluated and monitored in production, staying hands-on to review code and designs, and shaping the team roadmap while partnering with product, design, and engineering to identify high-impact opportunities. Qualifications include 8+ years of engineering experience with substantial ML in production, 3+ years of engineering management (ideally leading ML/AI/data teams), and experience deploying ML at scale, with strong communication; a research background is a plus but not required. Compensation ranges from $220k to $280k base, plus benefits and programs, and Sentry emphasizes equal opportunity, diversity and inclusion, open-source values, and accommodations for applicants with disabilities.

Sentry helps developers fix errors and performance issues before users notice, trusted by over 200,000 organizations as a standard in application monitoring. As a Staff Software Engineer on the Issue Workflow team, you’ll architect systems that process billions of events daily, building real-time data pipelines, search backends, and analysis systems. You’ll drive technical strategy and roadmap, shape architectural direction, ensure scalability and performance, deliver delightful product experiences, measure everything, and mentor others. Candidates should have 10+ years of full-stack software engineering (Python and TypeScript), expertise in distributed systems and data stores, strong communication, and experience with PostgreSQL, ClickHouse, and Kafka is preferred. Sentry is an equal opportunity employer committed to inclusion and accessibility, offers accommodations, and provides a privacy policy detailing applicant data handling.

Sentry helps developers fix errors and performance issues before users notice, and is trusted by over 200,000 organizations as it pursues an AI-native future. This role is a Senior Software Engineer on the JavaScript SDK team, working on SDKs across Node.js, Bun, Deno, Cloudflare Workers, and other modern server runtimes to push the boundaries of developer tooling. You'll own your work end to end—plan, implement, test, and document—while leveraging AI tools to boost productivity and collaborating with the open-source community through groups like TC39, Node.js core, and OpenTelemetry SIG. You’ll directly impact customers by squashing critical bugs and interacting with users on GitHub and at industry conferences. Qualifications include 5+ years of software engineering experience with TypeScript/JavaScript, Node.js, and exposure to Bun, Deno, or Cloudflare Workers; based in San Francisco or willing to relocate; base salary range $190,000 to $280,000 with benefits, and a commitment to equal opportunity.

Sentry helps developers fix errors and performance issues faster, trusted by 200,000+ organizations, and is building an AI-native future. As a Senior Software Engineer on the AI/ML team, you’ll design and own the evaluation infrastructure that measures AI systems’ accuracy, reliability, and real-world performance, turning ambiguous AI behavior into measurable signals for safer scaling. Your responsibilities include designing robust evaluation frameworks, creating high-quality datasets and benchmarks from production data, building automated test harnesses and metrics pipelines, and collaborating with applied AI engineers and product leaders to define and measure “good” criteria while owning the evaluation lifecycle for major AI initiatives. Qualifications include 5+ years of experience with a CS/ML degree, experience building testing/evaluation/data infrastructure for complex systems, production-quality Python/TypeScript code, familiarity with structured/unstructured data and data-quality pipelines, and knowledge of modern ML evaluation techniques; bonus for experience with LLMs or agentic AI tools. The role offers a base salary of $240k-$280k, eligible benefits, equal opportunity and accommodations, and Sentry’s open-source culture, with details available in the benefits and privacy/accommodations policies.

Sentry runs the world of software monitoring, helping developers fix errors and performance issues before users notice, and is trusted by 200,000+ organizations while building an AI-native future. The CTRL team builds and operates the centralized tenancy and routing layer that defines customer boundaries and coordinates lifecycle across Sentry’s distributed architecture, powering how customers are managed and how services communicate and replicate data safely. As a Senior Software Engineer on CTRL, you’ll design and operate the core platform primitives for distributed coordination, cross-cell routing, replication infrastructure, and lifecycle orchestration to scale the platform safely. You’ll build and enhance control plane systems for identity, placement, and lifecycle, improve reliability, scalability, and observability of mission-critical services, partner with engineering teams, and help operate infrastructure through incident response and continuous improvement. Required qualifications include 5+ years of software engineering, strong Python (Rust a plus), experience with distributed systems and replication/coordination, cloud platforms and containers, a track record of owning production systems, plus strong written communication; the salary ranges from $190,000 to $280,000 with benefits, and Sentry is an equal opportunity employer that provides accommodations as needed.

Sentry is a software monitoring company trusted by 200,000+ organizations, helping developers fix errors and performance issues quickly while pursuing an AI-native future. The Staff Machine Learning Engineer on Sentry’s AI/ML team will build models and agentic AI systems to triage, debug, and resolve production issues, leveraging Sentry’s large dataset and leading major AI initiatives. Qualifications include 4+ years with an MS/PhD or 6+ years with a BS in CS/ML or related field, production-grade agentic systems experience, Python, PyTorch, and deploying models at scale, plus documentation, mentoring, and cross-team collaboration. The base salary range is $240,000 to $300,000, with actual offers based on location, education, experience, and skills, and benefits including incentive compensation, equity, PTO, and health insurance. Sentry is committed to equal opportunity and inclusion, supports accommodations for disabilities, is open-source, and provides an applicant privacy policy.

Sentry is a software monitoring company trusted by 200,000+ organizations and is building an AI-native future to help developers fix errors faster. The Senior Software Engineer on the AI/ML team will develop the platform used by debugging agents and integrate AI/ML into core products for issue triage, resolution, and predictive analytics. The role involves building state-of-the-art agentic AI platforms, leveraging Sentry’s large dataset of errors, spans, and profiles, and owning major AI/ML initiatives. Qualifications include at least 5 years of experience, a degree in computer science or machine learning, production-grade agentic systems/tools experience, production-quality Python/Typescript code, PyTorch familiarity, and deploying ML models at scale. Compensation ranges from $190k to $280k base, with benefits, equal opportunity employment, accommodations, and an Applicant Privacy Policy.

Sentry is a fast-growing software company focused on error and performance monitoring, trusted by 200,000+ organizations, and pursuing an AI-native future. The role is a senior JavaScript SDK engineer on the JavaScript SDK team, working on cutting-edge SDKs for React, Next.js, Vue, Nuxt, Hono, NestJS, and beyond across the full JavaScript ecosystem. You’ll own projects end-to-end—from planning and coding to testing and clear documentation—while using AI tools to boost productivity and contributing to open-source communities like TC39 and OpenTelemetry SIG, and interacting directly with users. Qualifications include at least 5 years as a software engineer, deep TypeScript/JavaScript web development experience, and hands-on experience with two or more modern frameworks, plus strong English communication; based in San Francisco or willing to relocate; bonus points for edge runtimes, open-source contributions, and committee work. Compensation ranges from $190,000 to $280,000, with benefits and equal opportunity commitments; Sentry emphasizes an inclusive, accessible culture and provides accommodations.

Appfire is a remote-first company of 800+ employees across 28 countries, offering flagship products like Appfire Flow, JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture, with an emphasis on flexible, collaborative work. The LATAM Channel Sales role is an individual contributor position within Appfire’s Channel Sales team, focused on growing in Latin America through partnerships, direct sales, and regional strategy within the Atlassian ecosystem, with close collaboration with senior leadership. Responsibilities include accelerating and expanding the partner base, recruiting new partners, refining the Partner Program, achieving strategic goals, training junior Channel Managers, growing Appfire’s presence with solution partners and resellers, and representing the company at events. Requirements include being based in North America with travel, fluency in Portuguese and Spanish, deep Atlassian knowledge, 4+ years in a partner/channel model, strong LATAM business culture understanding, and excellent communication and coaching skills. Benefits include equity for all, unlimited PTO plus 10 holidays, comprehensive health/dental/vision, CSR paid days, 401(k) with company match, remote-work stipend, optional on-site offices, learning via Appfire University, and recognition as an Equal Opportunity Employer.

GitKraken is a DevEx platform used by more than 40 million developers and 100,000 organizations worldwide, combining built-in AI and workflow orchestration to reduce toil and accelerate productivity across desktop, CLI, IDE, web, and mobile, with integrations to leading Git providers, issue trackers, and AI tools. The role is an AI Product Engineer focused on understanding how developers use AI and delivering features that solve real problems in a fast 0-to-1 environment, treating AI as a teammate with agentic workflows to automate toil, and encouraging applicants even if they’re close to the requirements. You’ll design the AI experience by building frontend features that integrate LLMs and agentic frameworks, translate vague product needs into actionable technical plans, own high-quality TypeScript/React code, collaborate with backend to define APIs, and participate in design reviews and manual testing. Requirements include strong TypeScript and React skills, AI fluency with prompt engineering and multi-step agentic workflows, familiarity with LLM APIs and AI-assisted dev tools, solid CS fundamentals, and a collaborative AI-orchestrator mindset; bonus points for cross-platform desktop experience, prior work on developer tools or IDE extensions, and open-source contributions. Perks include competitive compensation with performance-based pay, flexible PTO and holidays, generous parental leave, health/dental/vision and pet insurance, 401(k) with company matching, hybrid work in Scottsdale, AZ, and a commitment to diversity and equal opportunity in a modern, growth-oriented culture.

GitKraken is the developer experience platform used by more than 40 million developers and 100,000 organizations worldwide, combining built-in AI and workflow orchestration to eliminate toil, streamline collaboration, and accelerate productivity with integrations across desktop, CLI, IDE, web, and mobile. The company is seeking a pragmatic, startup-minded Senior Machine Learning Engineer or Applied Data Scientist who can take ideas from concept to production, determine feasibility, and ship solutions that create measurable impact across data, product, and engineering. You’ll identify high-value opportunities from product, customer, and operational data; own end-to-end execution from data exploration, modeling, experimentation, backend integration, to productization; define success metrics and instrument outcomes; and help shape how GitKraken uses AI to improve workflows and team velocity. The role requires deep experience in ML or applied AI at a senior level, a track record of shipping data/ML-powered capabilities, comfort moving from messy problems to practical execution, cross-stack capability, strong product judgment, and clear communication of tradeoffs to technical and non-technical partners; ownership mindset. Rewards include competitive compensation with performance-based increases, flexible PTO and holidays, parental leave, health/dental/vision insurance, 401(k) with company matching, company-paid trips, and growth opportunities.

Zendesk seeks an Enterprise Account Executive in the Bay Area to drive growth by selling AI-driven CX and service solutions to enterprise customers and expand Zendesk’s footprint in high-value accounts. You’ll drive top-line revenue, identify expansion opportunities, nurture key relationships, use data and intent signals to prospect and cross-sell, and lead multi-stakeholder, long-cycle deals with proof-of-concept and AI-enabled design. You’ll build quarterly territory and account plans, align Zendesk’s AI/CX platform with customer goals, collaborate with Customer Success, Solutions Engineering, and Product teams, and maintain a robust pipeline and accurate forecast. Requirements include 8+ years in cloud/software B2B sales or solution engineering, proven enterprise sales success, experience selling to large tech enterprises, strong quota attainment, executive-level engagement, familiarity with Salesforce/Outreach/Clari/Seismic/Looker, a BA/BS, and willingness to travel in the Bay Area. Compensation includes a US annualized OTE of $340k-$510k (50/50 base/commission), a hybrid work model, and Zendesk’s commitment to equal opportunity, diversity, and accommodations, with AI screening mentioned as part of the process.

Zendesk is seeking a Senior Full Stack Engineer to build a real-time voice AI product with a backend-centered focus on low latency, reliability, and end-to-end feature ownership. You’ll build and improve backend systems powering real-time voice conversations, develop integrations for telephony and external AI services, ship features across the voice platform, and work on reliability, observability, performance, and real-time interaction challenges like interruptions and turn-taking. This role offers real user impact, opportunities to tackle interesting technical problems in low-latency systems and AI-powered workflows, and broad ownership across product, platform, and infrastructure. Ideal candidates have 3+ years of production software experience, strong backend fundamentals (APIs, async systems, integrations, system design), and familiarity with real-time or event-driven systems; nice-to-haves include React/TypeScript, Python async architectures, telephony/WebRTC, and LLMs or conversational AI. The compensation includes a US base salary of $145k-$217k with potential bonuses/benefits, and Zendesk supports hybrid work, diversity and inclusion, equal opportunity hiring, and accommodations for applicants with disabilities.

Zendesk is hiring a Revenue Recognition Manager with deep ASC 606 expertise to apply guidance to customer contracts and oversee revenue processes. Responsibilities include fundamental ASC 606 compliance, serving as an advisory resource on contracts, data-driven evaluation of practices, and driving continuous improvement of revenue policies and systems while ensuring data integrity. The candidate should have heavy ASC 606 knowledge in SaaS, a degree in accounting/finance (CPA preferred), and proficiency with Zuora Billing, Z-Revenue, NetSuite, and Salesforce, plus strong analytical, collaboration, and time-management skills and the ability to work US hours. The role involves owning monthly and quarterly financial reporting and ad-hoc projects and supporting internal and external audits, with a US base salary range of $118,000-$178,000 and potential bonuses or incentives. Zendesk promotes a hybrid, inclusive culture with flexible work, diversity initiatives, and equal opportunity employment, and notes AI screening and accommodations for applicants.

Zendesk is seeking a Senior Operations Manager to support the Product Development Operations team, partnering across Product, Engineering, and Design to strengthen operational rigor and help teams deliver customer value with greater clarity, predictability, and impact. The role requires strong operations and process design experience in a SaaS environment, practical knowledge of product development lifecycles, and the ability to guide teams toward effective Scrum-based execution, with Jira proficiency and the development of scalable, AI-first operational mechanisms. Key responsibilities include improving end-to-end delivery operations, establishing prioritization and dependency management, driving quarterly and annual planning, reinforcing Scrum practices, reducing friction with AI-enabled workflows, defining lightweight delivery metrics, and ensuring Jira supports consistent execution while aligning cross-functional stakeholders. You will create documentation, templates, and playbooks to enable consistency and scale across Product Development, socialize a lean set of delivery health metrics, and partner with tooling owners to optimize configurations and usage. Basic qualifications include 7+ years in Product Development Operations or similar roles in SaaS, experience with product life cycles and cross-functional delivery, successful planning/execution, strong Scrum/agile knowledge, Jira usage, critical thinking, and excellent communication; preferred qualifications include experience operating in scaled delivery environments, familiarity with portfolio/roadmap tooling (e.g., Jira Advanced Roadmaps), and exposure to automation/AI workflows; the US base salary range is $174,000-$262,000 with potential for bonus or incentives, the role is hybrid with part of the week onsite, and Zendesk is an equal opportunity employer committed to diversity and inclusion.

Zendesk is seeking a Senior Solutions Consultant to lead the way brands leverage its AI-powered CX and ES platform, serving as a trusted advisor and collaborating with Sales, Product, Engineering, and Customer Success. You’ll lead technical and business discovery, design AI-driven CX/ES solutions, own the end-to-end technical engagement from qualification to pilot, and architect secure, scalable integrations using Zendesk APIs, middleware, telephony systems, and cloud platforms (AWS, Azure, GCP). You’ll influence product strategy by aligning customer needs with the roadmap, measure impact with Zendesk analytics to show ROI, champion AI adoption with Customer Success, and stay ahead of evolving CX/ES technologies. Requirements include 5+ years of presales/solutions consulting in SaaS/CX or similar, strong knowledge of web/scripting and SaaS architectures, experience delivering pilots/POCs, deep AI tech understanding, domain expertise in CCaaS/ITSM/BI, excellent communication, a bachelor’s degree (graduate a plus), and willingness to travel. The role offers US OTE $188k-$282k (80/20 base/commission), potential bonuses or benefits, a hybrid work environment, and Zendesk’s commitment to equal opportunity and inclusion, with AI screening of applications and accommodations available for applicants who need them.