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The Senior Solutions Architect at Zendesk acts as the key pre-sales technical expert, collaborating with the Contact Center Platform Architecture team and customers to design and scope customized solutions that meet business needs and secure new professional services engagements. Responsibilities include leading pre-sales technical scoping, analyzing customer requirements, recommending optimal uses of Zendesk products, creating detailed professional services estimates and proposals, articulating complex technical concepts to diverse audiences, maintaining deep technical expertise across the Zendesk Contact Center product suite, and partnering with Professional Services to ensure a smooth transition from sales to delivery. Qualifications require 3+ years of customer-facing experience (technical support or consulting), 3+ years of hands-on experience building, migrating, and deploying complex cloud-based solutions, experience implementing and supporting AWS environments with Amazon Connect being a must-have, and a strong ability to translate customer objectives into a comprehensive technical solution and detailed project estimate. Compensation includes a US annualized OTE of $206,000–$308,000 with an 80/20 base/commission mix, potential bonuses or benefits, and the role is hybrid with part of the week in the office and part remote, schedule determined by the hiring manager. Zendesk is an equal opportunity employer committed to diversity and inclusion, may use AI or automated screening in evaluating applicants, and offers accommodations for applicants with disabilities.

Atlassians can choose where they work—office, home, or a mix—and the company can hire people in any country where it has a legal entity. The role centers on collaborating with peers in Advisory Services to align on strategic outcomes that deliver exceptional service to customers. You will partner with customers to solve business challenges and achieve internal goals through Atlassian products, practices, and solutions, while identifying opportunities for service and product expansion within a client organization and building deep industry and solution expertise. You will lead complex customer engagements with a System of Work approach, drawing on two or more Atlassian solution areas, drive global internal initiatives, delegate to Solution Consultants while owning client outcomes, and develop innovative technical content and tailored enablement. You will influence engagement and advocacy across Atlassian for large enterprise customers, and spend up to 30% of your time traveling domestically and, in some cases, internationally for internal and customer-facing events.

Atlassian offers flexible work options (office, home, or a mix) and can hire in any country with a legal entity, with the Workplace Team aiming to deliver an exceptional, hospitality-led office experience. The role is office-based in Salt Lake City, reporting to the Head of Office Hospitality, and its first priority is to own the daily office experience that connects people and helps them get things done. The ideal candidate is a strong communicator and influencer who drives customer-focused change, uses data and customer sentiment for continuous improvement, and can drive end-to-end solutions with a multiplier effect on teammates and vendors. They understand the physical workplace's impact on engagement and productivity, thrive in ambiguity, and favor a show-not-tell approach to transformation while representing the customer voice and building relationships. Responsibilities include continuous improvement projects, acting as escalation point for issues, budgeting for food and drink, driving office value through cost and occupancy management, accelerating onboarding in the geography, improving customer journeys, and partnering with the catering vendor for a high-quality daily dining program.

- Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity. - The DX Solutions Engineering Team at Atlassian is seeking a Pre-Sales Solutions Engineer to drive growth of the DX product (getdx.com). - The role serves as the solution expert throughout the sales cycle, helping to solve enterprise prospects' most complex problems and close critical deals. - Key duties include leading technical evaluations, discovery and strategy sessions, consultative questioning, designing tailored integration solutions, and acting as a trusted advisor on deployment methodologies and analytics. - It also involves capturing technical feedback from prospects to inform product enhancements and roadmaps with the Product and Engineering teams.

Atlassian offers flexible work options—office, home, or a hybrid arrangement—and hires in any country where it has a legal entity to support employees’ priorities. The DX Solutions Engineering Team is seeking a Solutions Architect to be the technical authority for Enterprise customers, driving adoption and long-term growth of the DX product. The role involves leading technical implementation, including onboarding, complex integrations, and system architecture to ensure a seamless transition from evaluation to production. It also covers architecture and strategy work, with deep-dive sessions to map the DX platform to the customer’s goals and workflows, plus custom solution engineering to design integrations that don’t yet exist. Additionally, the role entails consultative implementation as a trusted advisor on best practices for DX analytics, deployment, and cultural transformation, while feeding technical feedback to Product and Engineering to inform the roadmap.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally wherever they have a legal entity, supporting work-life priorities. They are seeking a Sr. Solutions Engineer to grow the Latin America Enterprise team, requiring Spanish (and Portuguese) fluency to partner with enterprise sales and channel partners across the region. Responsibilities include collaborating with direct sales and partners, conducting customer discovery, identifying cross-sell opportunities, acting as a product expert in pre-sales, delivering value-based demonstrations, and guiding customers’ technical requirements. The role emphasizes value selling, deep knowledge of Atlassian’s product portfolio, and building executive relationships to win Fortune 500 accounts in Latin America. Qualifications include 5+ years of enterprise pre-sales experience, strong communication and presentation skills, comfort with both business and technical contexts, fluency in Spanish and Portuguese, and a customer-centric mindset with a track record of cross-functional collaboration.

Atlassian offers flexible work options—office, remote, or a hybrid setup—with global hiring in any country where they have a legal entity. The DX Solutions Engineering Team is seeking a Pre-Sales Solutions Engineer to drive growth of the DX product (getdx.com) and help close key deals. The role involves leading technical evaluations and pilots with Account Executives to demonstrate value and technical feasibility. It also includes conducting technical discovery, asking detailed questions to understand client needs, and designing tailored solutions to integrate APIs with complex client workflows. Additionally, the engineer acts as a trusted advisor on deployment methodologies and analytics, and provides technical feedback to Product and Engineering to influence roadmap priorities.

Atlassian offers flexible work options, allowing Atlassians to work in an office, from home, or a mix, and can hire in any country where they have a legal entity. The DX Solutions Engineering Team is seeking a Pre-Sales Solutions Engineer to drive growth of the DX product (getdx.com). The role leads all technical aspects of the sales cycle, including Proof-of-Concepts (POCs) and Pilots, to demonstrate platform value and technical feasibility. Responsibilities include leading technical discovery sessions to understand client needs, engineering workflows, and goals, and asking consultative questions to uncover critical information. It also involves designing tailored API integration solutions, acting as a trusted advisor on deployment methodologies and analytics, and providing feedback to Product and Engineering to inform roadmap priorities.

Atlassian offers flexible work options—office, home, or a blend of both—and hires people in any country where the company has a legal entity, enabling employees to support family and personal goals while contributing to the business. The company is on a mission to reinvent B2B selling and has built a fast-growing, multi-billion business by delivering products that delight customers and reduce friction to drive sales and adoption. The role is a highly visible strategic partner to Senior Sales Leadership, overseeing the global Strategic/Enterprise/Government Account Executive and Account Management Sales Operations teams to drive operational excellence and accelerate revenue growth. Key responsibilities include field partnership and insights, forecasting and pipeline management, coverage and capacity planning, sales process design and optimization, sales excellence evangelism, and building a high-performing Scaled Sales Operations team. The ideal candidate thrives in a high-growth, collaborative environment, balancing operational rigor with deep enterprise SaaS go-to-market expertise and the ability to bridge from a business intelligence analyst to the C-suite.

We are seeking an infrastructure engineer to own the platform end-to-end, spanning Terraform modules, Kubernetes clusters, and production reliability, with a focus on Rails and Postgres. You will design and maintain infrastructure to keep the platform reliable, scalable, and secure, working within a small, high-leverage Atlassian engineering team. The team is lean with a small headcount so every engineer owns a large surface area and ships rapidly, with great compensation, minimal bureaucracy, and few meetings. This is a full-time remote role across the USA, with most of the team based in Salt Lake City and a requirement for at least 5 hours of overlap with Mountain Time; you will design system architecture, build deployment tooling, and enable confident shipping, sometimes working directly with customers in a forward-deployed capacity. In those customer-facing deployments, you’ll help deploy DX into environments, architect solutions for complex infrastructure requirements, and handle tricky networking or compliance constraints.

- Atlassian offers flexible work options—office, remote, or hybrid—and hires in any country with a legal entity, supporting employees’ family needs and personal goals. - At DX, the culture centers on mastery and high performance, emphasizing that while outcomes can be influenced by external factors, individuals who excel at their craft will thrive and be rewarded. - The role involves prospecting outbound and inbound leads, building relationships with software engineering leaders, delivering an exceptional experience, learning personalized outreach and social selling, and partnering with account executives and marketing. - You should aim to accelerate your career, join a passionate and welcoming team, own your work without micromanagement, level up your skills and compensation quickly, and make a measurable impact on the company’s success. - Ideal candidates are ambitious, detail-oriented communicators who perform consistently at a high level; bonus points for B2B/SaaS/startup experience or relevant roles, and those who want to stand out should contact Kyle Jaggi.

Atlassian supports flexible work locations—office, remote, or hybrid—and hires in any country where it has a legal entity. The role involves prospecting outbound and inbound leads, creating new relationships and meetings with prospective businesses, delivering an exceptional experience for software engineering leaders, learning personalized outreach and social selling, and collaborating closely with account executives and the marketing team. They’re looking for candidates who want to challenge themselves, accelerate their career, own their work without micromanagement, level up skills and pay, and have a measurable impact on the company’s success. The ideal candidate is ambitious, an excellent writer and communicator with strong attention to detail, relentlessly hardworking, consistently high-performing, and driven by a desire for excellence. Bonus points for experience in B2B, SaaS, startups, or working with technical audiences, and for roles in sales, marketing, copywriting, consulting, or recruiting; the role emphasizes freedom to experiment and creativity over robotic cold-calling, and interested applicants should message Kyle Jaggi.

DX is a Salt Lake City-based, fast-growing SaaS company that helps engineering leaders build high-performing teams and collects data to power productivity insights for major customers like Pinterest and GitHub. The company has scaled profitably, tripling ARR in recent years, and recently closed on its acquisition by Atlassian, which will expand resources, accelerate growth and R&D, and increase impact for customers. DX emphasizes mastery and performance over controlled outcomes, rewarding those who excel at their craft and maintain high-level performance consistently. In the role, you’ll prospect outbound and inbound leads, build new relationships, deliver an exceptional experience for software engineering leaders, learn personalized outreach, and collaborate with account executives and marketing. Candidates should be ambitious, meticulous communicators with a track record of excellence; bonus points for B2B/SaaS or technical-audience experience, and the role is not a cold call center with freedom to experiment—send Kyle Jaggi a message to stand out.

DX is headquartered in Salt Lake City, Utah, and is one of the fastest-growing SaaS companies globally, helping engineering leaders build high-performing teams with insights from millions of data points used by Pinterest, GitHub, BNY, Xero, and more. The business has scaled profitably, tripling annual recurring revenue in recent years, and DX recently closed on its acquisition by Atlassian. Joining Atlassian will expand resources, accelerate growth and R&D, and enable greater impact for customers. What you’ll do includes prospecting outbound and inbound leads, creating new relationships and meetings with prospective businesses, delivering an extraordinary experience for software engineering leaders, learning personalized outreach and social selling, and partnering closely with account executives and the marketing team. Qualifications emphasize ambition, strong writing and communication, relentless work ethic, and a track record of excellence, with bonus points for experience in B2B, SaaS, startups, or roles in sales, marketing, copywriting, consulting, or recruiting; the culture isn’t a cold call center—you’ll have freedom to experiment and be creative, and you can reach out to Kyle Jaggi if interested.

DX is a fast-growing SaaS company headquartered in Salt Lake City that helps engineering leaders build high-performing, productive teams and collects millions of daily data points to power insights into developer productivity at firms like Pinterest, GitHub, BNY, and Xero. The business has scaled profitably, tripling its annual recurring revenue in recent years, and it recently closed an acquisition by Atlassian that will expand resources and accelerate growth, R&D, and customer impact. DX emphasizes individual mastery as the core value, stating that those who excel will thrive and be richly rewarded, while acknowledging we can't control all outcomes but can control our own performance. In the role, you’ll prospect outbound and inbound leads, forge new relationships, deliver an extraordinary experience for software engineering leaders, learn personalized outreach and social selling, and partner closely with account executives and the marketing team. You should be drawn to challenging work, a passionate and welcoming team, ownership without micromanagement, faster skill and compensation growth, and a measurable impact on the company’s success.

Atlassian allows employees to work anywhere—office, home, or hybrid—and hires in any country where they have a legal entity. The DX Solutions Engineering Team is seeking a Pre-Sales Solutions Engineer to drive growth of the DX product (getdx.com) and help solve enterprise prospects’ complex business problems using Atlassian solutions. The role leads technical evaluations with Account Executives, driving all technical aspects of the sales cycle, including POCs and pilots, to clearly demonstrate value and feasibility. Responsibilities include leading technical discovery sessions, asking detailed questions to uncover client needs, and designing tailored solutions to integrate APIs with complex client workflows. The position also serves as a trusted advisor on deployment methodologies and analytics, while feeding technical feedback to Product and Engineering to inform enhancements and roadmaps.

Atlassian offers flexible work options and hires globally wherever it has a legal entity. The company is seeking a Pre-Sales Solutions Engineer for enterprise who is passionate about product expertise, solving customers' hardest problems, and helping close enterprise deals. With over 250,000 customers including NASA, IBM, HubSpot, Samsung and Coca-Cola, Atlassian emphasizes value selling and a team-centric culture where employees work with Atlassian, not for it. In this role you will partner with sales, partners, and large account teams on multi-million dollar transformation deals, build executive relationships, conduct customer discovery, map business problems to Atlassian products, and identify cross-product opportunities. You will lead pre-sales demonstrations, articulate the value of Atlassian software, guide technical requirements, collaborate with aligned account executives, gather product feedback and competitive intelligence, and continuously learn to refine products and sales processes.

Atlassian offers flexible work options and hires globally, seeking a Pre-Sales Solutions Engineer for their enterprise business who can be a product expert, solve customers’ problems, and help close deals. The team serves 250,000+ customers—including NASA, IBM, HubSpot, Samsung, and Coca-Cola—and emphasizes value selling and showing how product combinations transform outcomes, all within a culture where employees work with Atlassian, not for Atlassian. The role involves partnering with sales, partners, and large account teams on multi-million-dollar transformation deals, engaging with C-level executives, conducting customer discovery, and identifying cross-product opportunities. You will be a pre-sales product expert, delivering compelling value-based demonstrations, guiding customers’ technical needs, and collaborating with aligned account executives while leading cross-functional teams to support the customer. Additionally, you’ll document product feedback and competitive intelligence, advocate for internal development, and continuously learn to refine pre-sales, product, solution, and platform knowledge and sales processes.

Atlassian allows employees to work from office, home, or a mix, and hires in any country where it has a legal entity. The company is hiring a Pre-Sales Solutions Engineer for its enterprise business to be a product expert, solve customers’ hardest problems, and help close enterprise deals. In this role you will partner with sales teams, partners, and large account teams on multi-million dollar transformation deals, build relationships with C-level executives, map customer needs to Atlassian products, and identify cross-product opportunities. You will lead value-based demonstrations, articulate the product value, understand customers’ technical needs to gain buy-in, and collaborate with Account Executives to manage the pipeline. You will also gather product feedback, share competitive intelligence with product management, work with cross-functional teams to support customers, and continuously learn and refine your pre-sales and product knowledge.

Atlassian supports a distributed-first, flexible work model with virtual interviews and hires in any country where they have a legal entity. The Intern program is a 12-week paid summer experience (May–Aug or Jun–Sept 2026) offering hands-on technical training, mentorship, and social connections, and it is not eligible for F1/J1 visas or sponsorship. The Your Future Team is the Platform Product Marketing MBA Intern role, joining at a time of expansion into government sectors after the FedRAMP Moderate Government Cloud launch. Interns will conduct market and competitive research on State, Local, and Education customers, help create marketing assets for public sector audiences, and gain exposure to go-to-market strategy and cross-functional collaboration. They will present findings and strategic recommendations to senior leadership across marketing, sales, and product management.

- Atlassian offers flexible, distributed work with virtual interviews, hires in any country with a legal entity, and a 12‑week paid internship (May–Aug or Jun–Sept 2026) that is not eligible for F1/J1 sponsorship. - The Intern program combines hands-on training, professional growth, dedicated mentorship, and social connections to prepare students for a successful Atlassian career. - The Platform Product Marketing Intern will drive a high-impact research initiative shaping Atlassian’s H2 integrated platform campaign, quantifying how customers perceive the Atlassian Cloud Platform versus Microsoft and ServiceNow across Openness, Data, AI, and Trust, and translating insights into messaging and measurement. - Responsibilities include designing and executing a short quantitative survey of DC and Cloud customers, analyzing awareness and blockers to adoption, delivering a slide report and executive summary with key findings and media-ready stats, and conducting a competitive deep dive with a teardown deck and battlecard. - Additional work involves synthesizing insights into a narrative hierarchy and test messages for paid media, and proposing a simple measurement framework for platform share of voice and executive-targeted mentions.

Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country with a legal entity. The company is seeking a Head of Global Field Marketing to join the Marketing Leadership team to develop and execute a comprehensive Field Marketing strategy that drives revenue growth across Atlassian’s product portfolio. The role oversees regional strategies that blend ABM, field events, partner marketing, and executive engagement, collaborating with sales and cross-functional partners to create programs that drive revenue for Enterprise customers, with analytics as a key measure of ROI and pipeline impact. Responsibilities include leading the global field marketing strategy and targeted regional programs such as field events, ABM, tradeshows, and conferences, and partnering with sales to craft account-level plans for top strategic accounts. The position also involves building a high-performing regional team, partnering with marketing operations on pipeline processes and technology, and collecting data to measure ROI across regional channels while understanding the global field marketing landscape.

DX is a leading developer intelligence platform recently acquired by Atlassian, helping companies quantify and improve developer experience, and the Head of Engineering will report directly to the DX CEO/Co-Founder and oversee a multi‑team organization. Atlassians can work anywhere—office, home, or a hybrid—reflecting a distributed-first approach with virtual interviews and onboarding. This is a remote role that requires 7+ hours of overlap with Mountain Time and some travel to the DX office in Salt Lake City. You will own day-to-day engineering execution for DX, leading a group of managers and senior ICs delivering data pipelines, metrics engines, and AI-powered analytics and dashboards. You will partner with Product and Design on a roadmap balancing near-term value with long-term platform and data investments, establish core engineering rituals, and work with enterprise customers and design partners to validate hypotheses and inform what to build next.

DX is a fast-growing SaaS company that delivers actionable insights into developer experience and productivity for engineering teams, counting Netflix, Uber, Dell, Pfizer, and Vanguard among its customers, and has recently been acquired by Atlassian. The company emphasizes mastery and high performance, focusing on individuals doing their jobs at the highest level, with outcomes largely outside their control. The Field Marketing role sits on a small team that runs DX’s most visible events—from executive roundtables and workshops to the DX Annual conference—and collaborates with sales, product, customer, and marketing to drive attendance and business outcomes. The job requires in-office presence four days a week in Salt Lake City (with an optional remote day on Thursday), potential travel up to once per month, and the ability to work with limited process and ambiguity while building cross-team trust. Responsibilities include executing events with a high standard of quality, sourcing venues and vendors, managing contracts and logistics, creating internal event success reporting, supporting sales and customers to generate pipeline, and coordinating DX’s participation in external sponsored events with lead capture and post-event follow-up.

Atlassian supports flexible work arrangements (office, home, or hybrid) and hires in any country where they have a legal entity. The DX Solutions Engineering Team at Atlassian is seeking a Pre-Sales Solutions Engineer to drive the growth of the DX product (getdx.com). The role serves as the solution expert throughout the sales cycle, helping solve clients’ complex problems with Atlassian products and aiding in closing key deals. Responsibilities include leading technical evaluations (POCs and pilots) with Account Executives, conducting technical discovery, strategic questioning, and designing tailored API integrations to meet evaluation criteria. The position also provides trusted advisory on deployment and analytics, and captures prospect feedback to inform product improvements and roadmap priorities with Product and Engineering teams.

- Atlassians can work anywhere—office, home, or a mix—and interviews and onboarding are conducted virtually as part of a distributed-first approach; they hire in any country where Atlassian has a legal entity. - The company’s software—Jira Software, Confluence, and Jira Service Management—helps teams organize, discuss, and complete work, and its customers include the Fortune 500 and more than 300,000 companies worldwide such as NASA, Audi, Kiva, Deutsche Bank, and Dropbox. - The Mid-Market sales role involves managing a portfolio of mid-sized customers, identifying cloud-first opportunities, cross-selling and user expansion, nurturing relationships, achieving revenue targets, and advocating for customers by feeding feedback to product and engineering. - You will collaborate with Channel Partners, Product Specialists, Account Managers, and Solution Engineers to guide deployments at scale and uphold Atlassian values within a TEAM-driven sales model. - Responsibilities include developing and executing named account or territory plans to maximize expansion and ensure customer success, building and maintaining executive relationships, understanding client needs, negotiating contracts and pricing, forecasting and account planning, staying current on industry trends, and traveling as needed to engage clients and attend events, including running strategy plays for designated accounts.

Atlassian offers flexible, distributed work options, hires globally where they have legal entities, and conducts interviews virtually. Its products—Jira Software, Confluence, and Jira Service Management—help teams at Fortune 500 companies and others collaborate to deliver quality results, with customers like NASA, Audi, Kiva, Deutsche Bank, and Dropbox relying on them. The Mid-Market Sales role focuses on managing a portfolio of mid-sized customers, pursuing cloud-first opportunities, cross-selling and expansion, and advocating for customers in collaboration with Channel Partners, Product Specialists, Account Managers, and Solution Engineers. Responsibilities include developing and executing named account or territory plans, strategic sales plans, qualifying leads, building executive relationships, understanding client needs, proposing solutions, negotiating contracts, and providing accurate forecasting. You’ll also stay current on industry trends, travel as needed, build territory strategies, act as the main Atlassian contact, run strategy plays, and navigate complex sales cycles in cross-functional teams.

At Atlassian, employees can choose to work in an office, from home, or in a hybrid setup, and we hire globally wherever we have a legal entity to give people more control over their family, personal goals, and priorities. Our mission is to unleash the potential of every team with agile, DevOps, IT service management, and work management software such as Jira Software, Confluence, and Jira Service Management, trusted by the Fortune 500 and organizations like NASA. The Mid-Market sales team manages a portfolio of 45–75 accounts with 200–10,000 seat counts, carries a $2–4M annual quota, and drives cloud-first opportunities, cross-sell, and expansion while nurturing customer relationships. In this role, you act as a customer advocate, lead a cross-functional deal team (SDR, SE, SSE, AM, partners), apply MEDDPICC or similar qualification, and close complex, multithreaded opportunities through outcome-based selling. You will build executive relationships across IT and business teams, negotiate and price contracts, source leads to maintain a healthy pipeline with accurate forecasting, travel occasionally for meetings and events, collaborate with internal teams, and stay informed about industry trends and competitors to maintain a competitive edge.

- Atlassian supports flexible, distributed work and conducts all interviews virtually, hiring in any country where it has a legal entity. - Their Intern program combines hands-on technical training, mentorship, and social connections to prepare students for a successful Atlassian career; it runs for 12 weeks between May–August or June–September 2026 and does not offer work sponsorship (not eligible for F1/J1). - The described role is for an MBA intern on the Platform Product Marketing team at a pivotal moment following the launch of Atlassian Government Cloud with FedRAMP Moderate. - The internship focuses on addressing the needs of State, Local, and Education customers and provides exposure to market and competitive research, messaging, and strategy development, along with cross-functional collaboration. - Responsibilities include conducting market research on SLED challenges and buying behaviors, analyzing competitors, creating marketing assets and campaigns for public sector audiences, and presenting findings and strategic recommendations to senior leadership across marketing, sales, and product management.

Atlassian supports flexible, distributed work with virtual interviews and hires in any country where they have a legal entity. The internship program runs for 12 weeks (May–Aug or Jun–Sept 2026), offering hands-on training, mentorship, and social connections, but it is not eligible for F1/J1 and provides no work sponsorship. The intern will join Atlassian’s Platform Product Marketing team to drive a high-impact research initiative shaping the H2 integrated platform campaign, comparing the Atlassian Cloud Platform to Microsoft and ServiceNow on Openness, Data, AI, and Trust, and translating insights into messaging and assets. Responsibilities include designing and executing a buyer perception survey, analyzing awareness and blockers, delivering a slide report with executive summary and media-ready stats, and conducting a competitive positioning deep dive with persona-based messaging and a battlecard for sales enablement. They will also synthesize findings into a recommended narrative, test shortlisted messages in paid media, and propose a simple measurement framework for platform share of voice and executive-channel mentions.

Atlassian supports flexible, distributed work, conducts interviews virtually, hires in any country with a legal entity, and provides a link to learn more. The Intern program is a 12-week paid internship (May–Aug or Jun–Sep 2026), not eligible for F1/J1, and does not offer work sponsorship. The MBA intern will join the Platform Product Marketing team at a pivotal moment as Atlassian expands into US government customers with Gov Cloud and FedRAMP Moderate, offering a rare chance to define the approach in this new business area. You’ll gain hands-on experience in market and competitive research, messaging, and strategy development, while collaborating with experienced marketers, product managers, and sales leaders to impact public-sector growth. Responsibilities include researching SLED customers' challenges and buying behaviors, analyzing competitors, supporting marketing assets and campaigns for public sector audiences, and presenting findings and strategic recommendations to senior leadership across marketing, sales, and product management.

Atlassian is a distributed-first company with flexible work options, virtual interviews, global hiring, and a 12-week internship program (May–Aug or Jun–Sep 2026) that does not allow F1/J1 eligibility or sponsorship. The Intern role sits in Atlassian’s Platform Product Marketing team to drive a high-impact research initiative for the H2 integrated platform campaign, measuring Atlassian Cloud Platform against Microsoft and ServiceNow across Openness, Data, AI, and Trust. The program offers hands-on experience in competitive and market research, customer research, and messaging and positioning. Responsibilities include designing and executing a short quantitative survey for DC and Cloud customers, analyzing awareness and blockers to platform adoption, and delivering a slide deck and executive summary with key findings and media-ready stats. Additional work involves a competitive deep dive on Microsoft and ServiceNow messaging across personas, producing a teardown deck with positioning maps and SWOT, creating a battlecard for sales enablement, and proposing a simple measurement framework for platform share of voice and executive-channel mentions.

Miro's SWAT team is a cross-functional part of Customer Support that partners with Engineering to stabilize product quality, accelerate incident resolution, and remove recurring friction for customers, guided by Stabilization, Workaround, Advocacy, and Triage. As a SWAT Engineer II, you’ll be a technical responder for complex customer-reported issues and production incidents, conducting rapid investigations, precise triage, and follow-the-sun on-call coverage to keep customers unblocked. You’ll lead investigations, isolate root causes, maintain a data-driven backlog, build internal and external tooling, coach peers, and contribute to RCAs, runbooks, and product feedback while coordinating with Engineering, Product, Security, Legal, and CS. The role follows a hybrid model with a baseline 2 days per week in the Austin hub (remote-friendly but preferred for Austin-area) and 4–5 global support hubs for coverage. Miro offers a global benefits package including equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific variations to reflect a diverse, collaborative culture.

The Marketing Analytics team at Miro is transitioning from centralized support to an embedded, high-impact function and will partner with all marketing groups as well as Data Engineering, Analytics Platform, Marketing Ops, Sales Ops, and Finance. The role will lead this evolution by scaling the team, defining the vision for marketing analytics, establishing trusted metrics, and delivering immediate value through improved measurement, attribution, and insights while strengthening data infrastructure and governance. Key responsibilities include building the team and operating model, defining a strategic roadmap for PLG and enterprise marketing analytics, establishing a single source of truth for marketing metrics, designing attribution and investment frameworks (MTA, MMM, incrementality), scaling experimentation, and partnering with Data Engineering. Requirements include 10+ years in marketing analytics or data science with 4+ years in leadership, deep PLG/B2B analytics and attribution/experimentation expertise, strong technical skills (SQL, Looker/Tableau, dbt, Python/R), familiarity with marketing tech stacks and cross-system data flows, and a focus on data quality, governance, and privacy-by-design. Benefits include a salary range of $243,200 to $304,000 with a competitive equity package, plus 401k matching, excellent health benefits, fertility/family-forming benefits, flexible time off, an annual learning and development allowance, and charitable donation matching, all within Miro’s diverse, inclusive culture and mission to empower teams.

Miro's SWAT team collaborates with Engineering to protect product quality, accelerate incident resolution, and reduce customer friction, operating across 4-5 global support hubs with a hybrid model that baseline includes 2 days per week in the Austin hub and flexibility for remote work. As a SWAT Engineer II, you will be a technical responder for complex customer-reported issues and production incidents, conducting rapid investigations, precise triage, cross-functional collaboration, and turning learnings into durable fixes, processes, documentation, and tooling, while participating in a follow-the-sun on-call rotation. Responsibilities include leading investigations to isolate root causes, triaging and prioritizing escalations with a data-driven backlog, building lightweight internal/external tools and workflows to streamline diagnostics, and contributing to RCAs, runbooks, and product feedback. Requirements include 3–5+ years in technical support engineering or similar production-facing roles, proven incident response and triage experience, ability to unblock escalations, scripting/development for tooling, excellent written and verbal communication, and strong cross-functional collaboration and leadership without authority. Miro offers global benefits (equity, wellbeing, equipment allowance, learning stipend), emphasizes diversity and inclusion, and promotes a collaborative culture as a mission-driven visual workspace for distributed teams, with recruitment data handled per its policy and resources available online.

Miro’s Marketing Analytics team, reporting to the Head of Analytics, is transitioning from centralized support to an embedded, strategic function that partners with Marketing across Paid Acquisition, Lifecycle, Web & Growth, Brand, and Product Marketing, while collaborating with Data Engineering, Marketing Ops, Sales Ops, and Finance. The role leads this evolution by scaling the team, defining the vision and governance for marketing analytics, and delivering immediate value through improved measurement, attribution, and insights, as well as strengthening data infrastructure. Responsibilities include building the team and processes, establishing a trusted source of truth for marketing metrics, designing attribution and investment frameworks (multi-touch attribution, MMM, incrementality), scaling experimentation, and partnering with Data Engineering to improve data reliability and reporting. Candidates need 10+ years in marketing analytics or data science with at least 4 years in leadership, deep PLG and B2B analytics expertise, proven attribution and experimentation experience, strong SQL/Looker/Tableau/dbt/Python or R skills, knowledge of marketing tech stacks, and the ability to translate complex data into actionable insights while upholding governance and privacy. The package includes a salary range of $243,200 to $304,000 (site-specific) with 401k matching, competitive equity, health benefits, fertility/family benefits, flexible time off, and learning/donation allowances, and Miro emphasizes a diverse, inclusive culture and a mission to empower teams to create the next big thing.

Miro’s SWAT team in Customer Support partners with Engineering to protect product quality, accelerate incident resolution, and remove recurring friction by owning high-impact escalations, driving proactive fixes, and building internal tooling. As a SWAT Engineer II, you’ll be a technical responder for complex customer-reported issues and production incidents, conducting rapid investigations, precise triage, and coordinating across Engineering and Support with follow-the-sun on-call coverage. Responsibilities include leading investigations, isolating root causes, maintaining a data-driven backlog of defects, and building tools/workflows to streamline diagnostics and mitigations, plus contributing to RCAs, runbooks, and product feedback. Requirements are 3–5+ years in technical support, sustaining, SWAT/TAM, or similar roles, strong incident response and triage experience, ability to unblock escalations, scripting/development for internal tooling, and excellent cross-functional communication. The role offers a hybrid model with a baseline of 2 days/week in the Austin hub and a preference for Austin-area residents, flexible remote work when needed, plus global benefits like equity and a development stipend, all within a culture of belonging and collaboration aligned with Miro’s mission.

The Marketing Analytics team at Miro is transitioning from centralized support to an embedded function that partners with marketing leadership across Paid Acquisition, Lifecycle, Web & Growth, Brand, Product Marketing, and Pipeline Generation, while collaborating with Data Engineering, Analytics Platform, Marketing Ops, Sales Ops, and Finance. The role will lead this evolution by building the team, defining a strategic vision, establishing trusted marketing metrics, and strengthening data infrastructure and governance to deliver immediate value through better measurement, attribution, and insights. Key responsibilities include designing and implementing attribution and investment frameworks (MTA, MMM, incrementality testing), scaling experimentation, and serving as a strategic thought partner to marketing leadership. Candidates should have 10+ years in marketing analytics or data science with 4+ years in leadership, deep PLG/B2B analytics expertise, strong technical skills (SQL, Looker/Tableau, dbt, Python/R), and solid understanding of marketing tech stacks and data governance. Miro offers a compensation range of $243,200 to $304,000 (specific to NY/SF/LA), plus benefits such as 401k matching, equity, health coverage, and programs for learning, wellbeing, and charitable giving within a diverse and inclusive culture.

- The SWAT team at Miro partners with Engineering to protect product quality, accelerate incident resolution, and remove recurring friction for customers, focusing on Stabilization, Workaround, Advocacy, and Triage to own high‑impact escalations, drive proactive fixes, and build internal tooling. - The SWAT Engineer II role is a technical responder for complex customer‑reported issues and production incidents, participating in a structured follow-the-sun on-call rotation to keep customers unblocked and informed. - Responsibilities include leading investigations to isolate root causes, triaging and prioritizing escalations, maintaining a data‑driven backlog of defects and improvements, building lightweight tools and workflows, and contributing to RCAs, runbooks, and product feedback while coordinating with Engineering, Product, Security, Legal, and CS. - Requirements include 3–5+ years in a production‑facing technical role, proven incident response and triage experience, ability to unblock escalations quickly via collaboration and decisive action, scripting/development for tooling, excellent communication, and strong cross‑functional leadership; the role offers a hybrid model with two days per week in the Austin hub (flexible to remote work) and prefers Austin or surrounding areas. - About Miro: a visual workspace used by over 100M users and 250,000 companies, with 1,600+ employees across 13 hubs, emphasizing diversity and inclusion, a supportive culture, and a global benefits package; recruitment privacy is handled per policy.

The Marketing Analytics team at Miro is transitioning from centralized support to an embedded, strategic function that partners with marketing across Paid Acquisition, Lifecycle, Web & Growth, Brand, Product Marketing, and Pipeline Generation, while collaborating with Data Engineering, Analytics Platform, Marketing Ops, Sales Ops, and Finance. The role leads this evolution by scaling the team, delivering immediate value through improved measurement, attribution, and insights, and defining the vision and trusted metrics framework while strengthening data governance and infrastructure. Responsibilities include building and leading the team, defining a strategic roadmap for marketing analytics aligned with PLG and enterprise segments, establishing a single source of truth for marketing metrics with cross-functional partners, designing attribution and investment frameworks (MTA, MMM, incrementality), scaling experimentation, and partnering with Data Engineering on data reliability and reporting. Requirements are 10+ years in marketing analytics or data science with 4+ years in leadership, deep PLG/B2B analytics expertise, proven attribution/KPI systems and experimentation programs, strong SQL, Looker/Tableau, dbt, and Python/R skills, familiarity with marketing tech stacks (Salesforce, Marketo, Segment, Google Analytics), and the ability to synthesize complex data into actionable insights with systems thinking. Benefits include 401k matching and competitive equity, health benefits, family formation benefits, flexible time off, development allowances, charitable donation matching, a salary range of $243,200 to $304,000 (final compensation based on skills and experience), and a note that Miro emphasizes diversity, inclusion, and a recruitment privacy policy.

The SWAT team at Miro partners with Engineering to protect product quality, accelerate incident resolution, and remove recurring customer friction, handling high-impact escalations and building tooling to improve responsiveness. As a SWAT Engineer II, you will be a technical responder for complex customer-reported issues and production incidents, quickly investigating, triaging, and collaborating across Engineering and Support to deliver durable fixes, processes, and documentation, with a follow-the-sun on-call rotation. Responsibilities include leading investigations to isolate root causes, maintaining a data-driven backlog of defects and improvements, building lightweight internal/external tools for diagnostics and mitigations, and contributing to RCAs, runbooks, and product feedback while coordinating safe communications during incidents. Requirements include 3–5+ years in Technical Support Engineering or similar roles, proven incident response and triage experience, ability to unblock escalations quickly, practical scripting/development for tooling, and excellent written/verbal communication and cross-functional leadership. Miro offers a global benefits package and a hybrid work model (2 days/week in the Austin hub, with flexibility for remote work), a mission- and culture-focused environment that values belonging and diversity, and notes privacy practices through its Recruitment Privacy Policy.

The Marketing Analytics team at Miro is transitioning from centralized support to an embedded function, partnering with marketing leadership across Paid Acquisition, Lifecycle, Web & Growth, Brand, Product Marketing, and Pipeline Generation, and collaborating with Data Engineering, Analytics Platform, Marketing Ops, Sales Ops, and Finance to scale impact. The role leads this evolution by building the team, defining the strategic vision for marketing analytics, establishing trusted metrics and governance, and delivering immediate value through improved measurement, attribution, and insights. Responsibilities include scaling headcount and processes, creating a roadmap for analytics across PLG and enterprise, establishing a single source of truth for marketing metrics, designing attribution and investment frameworks (MTA, MMM, incrementality testing), scaling experimentation, and partnering with Data Engineering to improve data reliability and reporting. Requirements include 10+ years in marketing analytics or data science with 4+ years in leadership, deep PLG/B2B analytics experience, expertise in attribution and experimentation programs, strong technical skills (SQL, Looker/Tableau, dbt, Python/R), knowledge of marketing tech stacks and cross-system data flows, and the ability to translate complex data into insights for both technical and executive audiences. Benefits include 401k matching, competitive equity, health benefits, fertility/family benefits, flexible time off, wellness and equipment allowances, learning budget, and charitable donation matching; the salary range is $243,200 to $304,000 for select locations with final compensation determined by experience, and Miro emphasizes belonging, diversity, and privacy in its recruitment policies.

The SWAT Engineer II is a key member of Miro's Customer Support organization, bridging Support and Engineering to stabilize incidents, drive proactive fixes, and build tooling—SWAT stands for Stabilization, Workaround, Advocacy, and Triage. You will lead investigations into complex customer-reported issues and production incidents, triage with data-driven prioritization, and coordinate with Engineering, Product, Security, Legal, and CS to ensure timely, safe fixes and clear customer communications. You’ll create durable solutions by developing internal/external tooling, writing runbooks, contributing to RCAs and preventive actions, and maintaining a visible backlog of defects and improvements. Requirements include 3–5+ years in technical support engineering or similar, strong incident response and triage experience, scripting or development for tooling, excellent communication, and cross-functional leadership; the role is hybrid with 2 days per week in Austin, but remote work is flexible. Miro is a global, diverse company with a mission to empower teams, offering benefits such as equity, wellbeing, a WFH equipment allowance, and an L&D stipend, and emphasizes belonging, inclusion, and collaboration across 13 hubs.

The Marketing Analytics team at Miro is transitioning from centralized support to an embedded, strategic function partnering with Marketing and cross-functional teams. The role leads this evolution, scales the team, and delivers immediate value through improved measurement, attribution, and insights, while shaping the vision and governance of marketing data. You’ll build and lead the team, define a roadmap for PLG and enterprise analytics, establish a trusted metrics source with Marketing Ops, Sales, Growth, and Finance, and design attribution and investment frameworks (multi-touch attribution, MMM) plus scalable experimentation. Requirements include 10+ years in marketing analytics/data science (4+ in leadership), deep PLG/B2B analytics expertise, proven attribution and experimentation experience, strong SQL/Looker/Tableau/dbt/Python or R, and familiarity with marketing tech stacks and data governance; plus the ability to translate complex data into executive-ready insights. The package includes a salary range of $243,200–$304,000 (location-based), 401k matching and equity, comprehensive benefits, learning and development support, and a culture that values diversity, inclusion, and collaboration.

The SWAT team partners with Engineering to protect product quality, accelerate incident resolution, and remove recurring friction, handling high-impact escalations and building internal tooling to improve responsiveness and reliability. As a SWAT Engineer II, you will act as a technical responder for complex customer-reported issues and production incidents, lead investigations, triage with a data-driven backlog, and turn learnings into durable fixes, runbooks, and tooling, with a follow-the-sun on-call rotation. The role requires 3–5+ years in technical support engineering or similar production-facing roles, proven incident response and triage experience, scripting/automation skills, and strong cross-functional communication and leadership. The position is hybrid with 2 days a week in the Austin hub; candidates in Austin or surrounding areas are preferred, but working from home is possible when needed. Miro offers equity, wellbeing benefits, a learning stipend, and a diverse, inclusive culture aligned with its mission to empower teams, and notes a Recruitment Privacy Policy for applicant data.

The Marketing Analytics team at Miro is transitioning from centralized support to an embedded function and will partner with Marketing leadership across Paid Acquisition, Lifecycle, Web & Growth, Brand, Product Marketing, and Pipeline Generation, while collaborating with Data Engineering, Analytics Platform, Marketing Ops, Sales Ops, and Finance. The role is to lead this evolution, scale the team, and deliver immediate value through improved measurement, attribution, and insights, while defining the vision for marketing analytics and strengthening data infrastructure and governance. Key responsibilities include building and leading the analytics team, setting a strategic roadmap for marketing analytics across PLG and enterprise, establishing a trusted source of truth for marketing metrics with cross-functional partners, designing attribution and investment frameworks (MTA, MMM, incrementality), scaling experimentation, and partnering with Data Engineering on data reliability and reporting. Requirements include 10+ years in marketing analytics or data science with 4+ years in leadership, deep expertise in PLG/B2B marketing analytics, proven attribution and experimentation experience, strong technical skills (SQL, Looker/Tableau, dbt, Python/R), and familiarity with marketing tech stacks and data governance/privacy. Benefits include a competitive salary range of $243,200 to $304,000 for certain locations, 401k matching, health benefits, fertility and family forming benefits, flexible time off, learning allowances, charitable donation matches, and a culture focused on belonging, collaboration, and innovation at Miro.

- Miro's SWAT team partners with Engineering to protect product quality and accelerate incident resolution across 4–5 global support hubs, operating in a hybrid model with a baseline in the Austin hub. - As a SWAT Engineer II, you’ll be a technical responder for complex customer-reported issues and production incidents, conducting rapid investigations, precise triage, cross-functional collaboration, and turning learnings into durable fixes, processes, documentation, and tooling, with a follow-the-sun on-call rotation. - Your responsibilities include leading investigations, isolating root causes, maintaining a data-driven backlog of defects and improvements, building lightweight tools and workflows to streamline diagnostics and mitigations, and contributing to RCAs, runbooks, and product feedback while coordinating with Engineering, Product, Security, Legal, and CS. - Requirements are 3–5+ years in Technical Support Engineering or related roles, proven incident response and triage experience, ability to unblock escalations quickly, scripting/development experience for tooling, and excellent written and verbal communication plus cross-functional leadership. - Miro offers a global benefits package including equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific benefits detailed on the Global Miro benefits board; the company emphasizes belonging and inclusive collaboration, and while Austin-based hub presence is preferred, remote work is flexible.

The Marketing Analytics team at Miro is transitioning from centralized support to an embedded, strategic function that partners with marketing leadership and cross-functional teams including Data Engineering, Marketing Ops, Sales Ops, and Finance to scale impact. The role leads this evolution by building and scaling the team, delivering immediate value through improved measurement, attribution, and insights, and defining the vision, governance, and data infrastructure for marketing analytics. Key responsibilities include establishing a trusted source of truth for marketing metrics with Marketing Ops, Sales, Growth, and Finance; designing attribution and investment frameworks (multi-touch attribution, MMM, incrementality); scaling experimentation; and partnering with Data Engineering to enhance data reliability. Requirements include 10+ years in marketing analytics or data science with at least 4 years in leadership, deep PLG/B2B analytics expertise, strong SQL and tool proficiency (Looker/Tableau, dbt, Python/R), knowledge of marketing tech stacks, and the ability to translate complex data into actionable insights with systems thinking. The package includes 401(k) matching and equity, health benefits, flexible time off, professional development allowances, and a salary range of $243,200 to $304,000 (New York/San Francisco/Los Angeles-specific), with final compensation determined by skills and experience; Miro is a global visual workspace that emphasizes belonging and inclusion.

Miro’s Customer Support organization partners with Engineering to protect product quality, accelerate incident resolution, and remove customer friction, with the SWAT team (Stabilization, Workaround, Advocacy, and Triage) owning high-impact escalations and building internal tooling to improve responsiveness and reliability. The SWAT team operates across 4–5 global support hubs, tackling tough, technical, and complex issues to ensure continuous coverage for worldwide customers while maintaining empathy and proactive service. As a SWAT Engineer II, you’ll be a technical responder for complex customer-reported issues and production incidents, quickly investigating, triaging precisely, collaborating across Engineering and Support, and turning learnings into durable fixes, processes, documentation, and tooling, plus participating in a structured follow-the-sun on-call rotation. You’ll lead investigations, isolate root causes, drive resolutions or escalations with clear SLAs, maintain a visible data-driven backlog of defects and improvements, build lightweight tools/workflows, provide technical leadership, contribute to RCAs and preventive actions, and coordinate with Engineering, Product, Security, Legal, and CS during incidents. Requirements include 3–5+ years in Technical Support Engineering or similar, proven incident response and triage experience, ability to unblock escalations with fast triage and decisive action, scripting or development for internal tooling, and strong cross-functional communication; Miro offers global benefits, equity, wellbeing perks, a Learning & Development stipend, a hybrid model with 2 days weekly in the Austin hub (Austin-area preferred but remote work is possible), and a strong commitment to diversity and belonging.

The Marketing Analytics team at Miro is moving from centralized support to an embedded, strategic function that partners with marketing across Paid Acquisition, Lifecycle, Web & Growth, Brand, Product Marketing, and Pipeline Generation, with cross-functional collaboration to scale impact. The role leads this evolution, building and scaling the team, delivering immediate value through improved measurement, attribution, and insights, and defining the vision, metrics framework, and governance in partnership with the broader organization. Responsibilities include establishing a trusted source of truth for marketing metrics with Marketing Ops, Sales, Growth, and Finance; designing attribution and investment frameworks (multi-touch attribution, MMM, incrementality); scaling experimentation; and partnering with Data Engineering to improve data reliability and reporting infrastructure. Requirements include 10+ years in marketing analytics or data science with 4+ years in leadership, deep PLG/B2B analytics experience, proven attribution/KPI systems and experimentation programs, strong SQL/Looker/Tableau/dbt/Python/R skills, knowledge of marketing tech stacks and cross-system data flows, and the ability to translate complex data into actionable insights with systems thinking and privacy-by-design. The salary range for this role is $243,200 to $304,000 (location-specific), with 401k matching, competitive equity, comprehensive health benefits, fertility/family benefits, flexible time off, learning and development allowances, charitable donation matching, and a description of Miro’s culture and commitment to diversity and inclusion, plus a recruitment privacy policy.

Miro's SWAT team (Stabilization, Workaround, Advocacy, and Triage) partners with Engineering to protect product quality, accelerate incident resolution, and reduce customer friction, operating across 4–5 global hubs with a hybrid Austin-based model. The SWAT Engineer II is a technical responder for complex customer-reported issues and production incidents, quickly investigating, triaging, collaborating across Engineering and Support, and turning learnings into durable fixes, processes, documentation, and tooling, with a follow-the-sun on-call rotation. Responsibilities include leading investigations, isolating root causes, prioritizing escalations with a data-driven backlog, building tooling and workflows to streamline diagnostics and mitigations, providing technical leadership, and contributing to RCAs and product feedback. Requirements are 3–5+ years in technical/support engineering or similar production-facing roles, proven incident response and triage experience, the ability to unblock escalations with fast triage and collaboration, practical scripting/development for internal tooling, and excellent written and verbal communication plus cross-functional leadership. Perks include a global benefits package (equity, wellbeing, equipment allowance, and L&D stipend), a diverse and collaborative culture emphasizing belonging and inclusion, and location flexibility with a preference for Austin residency, plus information about Miro’s mission and life at the company.

- The Marketing Analytics team at Miro is transitioning from centralized support to an embedded, strategic function that partners with all marketing domains and collaborates with Data Engineering, Analytics Platform, Marketing Ops, Sales Ops, and Finance. - The role leads the evolution by scaling the team, defining a vision and roadmap, establishing a trusted metrics framework, and designing attribution, MMM, incrementality testing, and experimentation to improve ROI. - Responsibilities include building the team structure and culture, aligning analytics with PLG and enterprise priorities, establishing a single source of truth for marketing metrics, and partnering across the organization to strengthen data infrastructure and governance. - Requirements include 10+ years in marketing analytics or data science with 4+ years in leadership, deep PLG/B2B analytics expertise, strong technical skills (SQL, Looker/Tableau, dbt, Python/R), familiarity with Salesforce/Marketo/Segment/GA, and the ability to translate data into actionable insights with a focus on data quality and privacy-by-design. - The role offers a compensation package with a salary range of $243,200 to $304,000 (location-dependent), 401k matching plus competitive equity, comprehensive health benefits, and a culture at Miro that values belonging, collaboration, and diversity.

The role is a West Coast Enterprise Sales Engineering leader overseeing a team of Sales Engineers and subject-matter experts to ensure Zendesk’s platform is properly scoped, architected, and presented to align with customer outcomes, ultimately driving growth and retention. Essential duties include strategic leadership to define market-winning strategies with Sales, executive advisory to C-suite stakeholders translating business hurdles into solutions via the Zendesk Resolution Platform, overseeing creation of customer-specific technical solutions, and cross-functional collaboration with Product, Sales, and Marketing to craft compelling value propositions and demonstrations. Requirements include 8+ years of experience in high-growth SaaS, CX, or AI, 4+ years of leadership scaling presales/technical consulting, with demonstrated ability to influence product direction and customer strategy, domain knowledge in CX/Employee Experience, and technical literacy in CX tools, cloud technologies, and AI/ML. The US annualized OTE range is $196,000 to $294,000 with a pay mix of 80/20 base to commission, and eligibility for bonus or benefits; final offer will be based on capabilities, experience, and location. Zendesk promotes a fulfilling, inclusive, hybrid work culture with equal opportunity, ongoing diversity, equity, and inclusion efforts, and accommodations for applicants with disabilities, with AI possibly screening applications.

Zendesk’s marketing organization is offering Summer 2026 internships focused on AI-powered customer experiences within a global SaaS environment. The internship includes roles such as Associate Product Marketing Specialist Intern, with a June–August 2026 timeline in San Francisco and a hybrid schedule (in-office Monday–Thursday, remote Friday). Ideal candidates are pursuing or have a bachelor’s in Business, Marketing, Communications, or related fields, graduating Winter 2026 to Spring 2027 (or recently graduated), with strong communication, multitasking, collaboration skills, and basic digital marketing tool familiarity; internships experience and interest in AI tools or global marketing are a plus. Interns will gain hands-on project work, mentorship, networking opportunities, and professional growth in areas like digital marketing, campaigns, analytics, and partner enablement, plus exposure to AI-driven innovations. Compensation ranges from $31.25 to $61.00 per hour (base rate) with potential bonuses/benefits; Zendesk is an equal opportunity employer, supports hybrid work and accommodations, and may use AI screening in the hiring process.

The role is an onsite IT Associate Service Desk at Zendesk’s San Francisco office, serving as a frontline IT ambassador who provides hands-on support for Mac/Windows, SaaS apps, hardware provisioning, and a seamless employee tech experience. It blends traditional Tier 1 ticket management with advanced onsite troubleshooting, event support, and direct user engagement, including managing onsite video conferencing and supporting office events. Key duties include setting up and deploying new hire devices, provisioning/deprovisioning cloud accounts, maintaining asset lifecycle records, and supporting internal IT tools. Requirements include 1–2+ years in IT support, strong cross-platform troubleshooting, experience with ticketing systems (Zendesk preferred), familiarity with cloud tools (Okta, Google Workspace, Atlassian, JAMF, Zoom), basic networking, and the ability to work onsite full-time with occasional after-hours; salary ranges from $63k to $95k base in the US, with a hybrid schedule determined by the manager. Zendesk champions diversity, equity and inclusion, may use AI in screening applications, and provides reasonable accommodations; it is an equal opportunity employer.

Appfire is a remote-first, global software company with 850+ employees in 28 countries that champions flexible work, professional growth, and CSR. The company is hiring a Corporate Counsel to support commercial legal operations, primarily negotiating and structuring customer, SaaS, vendor, and strategic partnership agreements and collaborating with Sales, Customer Success, Channel, Finance, Product, and Procurement. The role includes drafting and negotiating a range of agreements, ensuring privacy and data protection compliance, contributing to contract lifecycle management, legal training, cross-border advisory, pre-litigation dispute resolution, and participating in M&A due diligence and integration. Requirements are a J.D. from an ABA-accredited school, active U.S. bar in good standing, 3+ years in tech, experience with complex SaaS and data privacy agreements, and strong collaboration and communication skills for handling demanding deals. Benefits include base compensation with equity, 401(k) matching, learning platforms, substantial paid time off and health coverage, CSR time, and Appfire’s ISO/SOC-certified security posture, along with a commitment to equal opportunity employment.

Appfire is a remote-first company that lets people choose where/how they work and supports balance, growth, and internal mobility with resources from learning platforms to flexible time off. They are hiring a Global Payroll Lead to manage payroll for about 230 employees across the US, Canada, UK, France, and Germany, with remote work allowed from anywhere in the Eastern Time zone. The role involves overseeing payroll processing with ADP and international providers, maintaining the Workday-ADP integration, ensuring compliance, handling acquisitions and stock-based compensation, supporting audits, and driving process automation. Requirements include at least 7 years of payroll experience (5+ years with ADP), global payroll knowledge, US multi-state expertise, Workday HRIS preferred, and strong communication and integration skills. About Appfire: 850+ employees in 28 countries, a CSR-focused culture with Pledge 1%, ISO 27001/27017 and SOC 2 certifications, and a suite of benefits including equity, 401(k) matching, training, health insurance, and generous time off.