The Ampin App
deep insights into the Atlassian community

GitLab is an intelligent orchestration platform for DevSecOps that aims to boost developer productivity, operational efficiency, security, and digital transformation, trusted by millions and Fortune 100 companies, with a culture that embeds AI into daily work. The Support Engineer role sits at the intersection of Support and Engineering, working with customers to troubleshoot edge cases in Linux and Ruby on Rails, producing merge requests to fix root problems, and shaping product direction through cross-team collaboration. In the first year, you’ll gain deep expertise across GitLab deployments (self-managed and GitLab.com), build tools and content to improve support efficiency, and work on projects such as an Omnibus install checker and a log-to-table converter. Responsibilities include acting as an escalation point, mentoring teammates, driving improvements to support practices and documentation, coordinating with Product/Engineering/Infrastructure/CS/Sales, participating in on-call rotations, and contributing to hiring. The role requires experience with complex customer-facing issues, Linux administration, scripting, Git and CI/CD, DevOps familiarity (Kubernetes, serverless), and fluent Korean; the team is globally distributed, remote-friendly with flexible benefits, and GitLab is an equal opportunity employer with location-based guidelines and a focus on merit.

GitLab positions itself as an AI-powered DevSecOps platform that helps enterprises boost productivity, security, and digital transformation while fostering an AI-enabled, inclusive culture. The Senior Solutions Architect for South Korea will serve as a trusted advisor to enterprise prospects, customers, and partners, leading technical discovery, solution design, proofs of value, and workshops across the software development lifecycle. You’ll collaborate with Account Executives and regional teams to shape account strategies, enable go-to-market partners, represent GitLab at events, and guide customers through modernization and cloud security practices to drive platform adoption and revenue growth. Requirements include prior experience engaging enterprise customers in technical presales or consulting, strong DevSecOps and cloud knowledge, the ability to run PoCs and value workshops, excellent technical communication, and fluency in Korean and English, with experience with Chaebol or other large conglomerates highly valued. The role sits within GitLab’s Solutions Architect team in South Korea, supports remote work with location-based eligibility, and GitLab emphasizes equal opportunity employment along with a comprehensive benefits package.

The role is for a proactive, high-performing Senior Enterprise Account Manager to manage retention and growth of Atlassian’s largest and most complex Enterprise customers in Korea. You will own the full customer lifecycle for your book of business, secure high retention, and proactively identify, navigate, and close expansion, upgrade, and cross-sell opportunities, while partnering with the broader Regional Sales organization to drive Total Book of Business growth through strategic account planning, white-space analysis, and executive mapping. The ideal candidate embodies “Heart and Balance”: deep, empathetic customer relationships with the sales rigor and strategic scrutiny needed to win in Enterprise, a self-starter who owns the territory, navigates complex multi-threaded deals, and delivers exceptional customer experience; fluency in English is required for internal stakeholder relationships. Atlassian offers flexible work arrangements (office, home, or hybrid) and hires in any country with a legal entity; you will own revenue accountability, drive account strategy with cross-functional teams, and execute complex deals across procurement, legal, and security to close expansion, upsell, and renewal contracts. You will maintain pristine data hygiene in CRM/analytics, use data-backed insights to predict book-of-business health and address risks early, master the Atlassian GTM model, and translate global strategy into localized execution for Korean-speaking enterprise clients.

Zendesk aims to power exceptional service for every person and is seeking a Corporate Account Executive to grow its South Korea B2B SaaS footprint by hunting new opportunities and closing deals. You will drive top-line revenue, manage and grow customer relationships, and develop account expansion strategies including cross-selling to optimize revenue and profitability. You'll use data insights and customer intent to prospect new clients, articulate the value of Zendesk products to align with business goals, and lead competitive sales cycles. Requirements include a BA/BS or equivalent, at least 1 year of B2B or channel sales in SaaS, bilingual English and Korean, strong prospecting and closing skills, and familiarity with tools like Salesforce and Clari. Zendesk offers a hybrid work model and emphasizes diversity and inclusion, with AI screening disclosures and accommodations available for applicants with disabilities.

Zendesk is seeking an Account Executive to grow its Commercial SaaS customer base, build relationships with new clients, and expand Zendesk’s offerings by aligning to customers’ goals. The role focuses on driving top-line revenue through new acquisitions and account expansion, nurturing relationships for retention, cross-selling, and leading complex, value-based sales cycles to exceed quarterly and annual targets, while using data and customer insights to improve pipeline and retention. It requires maintaining a robust pipeline with accurate forecasting, securing executive sponsorship, collaborating with internal teams, and traveling as needed. Qualifications include a BA/BS (or equivalent), 3+ years of B2B SaaS sales or solution engineering experience with a track record of exceeding targets, mastery of long sales cycles and renewals, and the ability to sell to VP/C-level executives, plus familiarity with Salesforce and Clari. Zendesk emphasizes a human-centered customer experience, hybrid work options, commitment to diversity and inclusion, AI screening in hiring, and reasonable accommodations for applicants with disabilities.