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Lucid Software is a leader in AI-driven work acceleration offering the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to help teams turn ideas into reality and drive business transformation at scale. The company emphasizes values such as innovation, excellence, empowerment, initiative, ownership, teamwork, and a diverse, inclusive culture, with a hybrid workplace supporting remote and in-office options. They are seeking a Senior Product Manager for the Developer Platform to shape how Lucid embeds in customers’ existing tools (like Slack) and how its APIs power Lucid AI, MCPs, and a broader ecosystem of integrations. Responsibilities include cross-functional collaboration, owning the roadmap across multiple projects aligned to company strategy, guiding features through ideation to iteration, and conducting qualitative and quantitative research to validate ideas and measure impact. Requirements include a bachelor’s degree or equivalent, 5+ years of software product management experience, a track record leading cross-team platform initiatives in B2B SaaS, and strong communication with engineers and executives, with preferred qualifications in platform/API strategy, SaaS tooling, mentoring, rapid prototyping, and autonomous work in ambiguous environments.

Lucid Software is a leader in AI-driven work acceleration, offering the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to help teams turn ideas into reality and transform work at scale. The company emphasizes core values of innovation, passion and excellence, individual empowerment, initiative and ownership, and teamwork over ego, while fostering a respectful, inclusive environment with a hybrid work model. The Senior Product Manager for the Developer Platform will own the strategy for embedding Lucid in customers' existing tools (e.g., Slack) and enabling platform access via APIs to power Lucid AI, MCPs, and broader integrations, working with a cross-functional team of PMs, designers, engineers, and QA. Responsibilities include cross-functional collaboration, becoming an expert on customer motivations, delivering business outcomes, owning multi-project roadmaps aligned to company strategy, guiding features from ideation to iteration, and using qualitative and quantitative research and metrics to optimize usage. Requirements include a bachelor's degree in a technical field or equivalent, 5+ years of software PM experience, a track record leading platform initiatives in B2B SaaS, and strong ability to communicate with engineers, executives, and customers; preferred qualifications encompass platform/API strategy experience, SaaS product mentoring, rapid prototyping and testing, and autonomy in ambiguous environments.

Lucid Software is a leader in AI-driven work acceleration, offering the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to help organizations turn ideas into reality and transform how they work. The company upholds values like innovation, excellence, empowerment, initiative and ownership, and teamwork, and supports a diverse, inclusive culture with a hybrid, flexible work model. The Security Analyst role is to protect corporate assets and web applications and to execute day-to-day GRC operations, manage third-party risk assessments, and champion customer trust. Responsibilities include vendor risk assessments, responding to security questionnaires, gathering evidence for SOC 2 and ISO 27001 audits, identifying threats, delivering security awareness training, ensuring regulatory compliance, and collaborating across Legal, IT, Finance, HR, and Engineering to improve controls and metrics. Requirements include a bachelor's degree, 3+ years in third-party risk management/GRC, knowledge of frameworks such as NIST 800-53, ISO 27001, SOC 2; strong organizational and communication skills; cross-functional collaboration ability; and preferred qualifications include SaaS/cloud experience, certifications (CRISC, CISSP, CISA, SSCP, CC, Security+), cloud platform familiarity, experience with process improvement and automation, and the use of AI tools to enhance workflows.

Lucid Software is a leader in AI-driven work acceleration, offering the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to help teams streamline work, foster alignment, and drive business transformation at scale. The company emphasizes core values of innovation, passion and excellence, individual empowerment, initiative and ownership, and teamwork over ego, while supporting a diverse, respectful, inclusive culture with a hybrid work model. The Security Analyst role focuses on protecting corporate assets and web applications, with responsibilities centered on day-to-day GRC operations, third-party risk assessments, and championing customer trust to enable rapid business innovation. Key duties include vendor risk assessments, responding to security questionnaires, maintaining evidence for SOC 2 and ISO 27001, identifying threats, delivering security awareness training, ensuring regulatory compliance, measuring security metrics, and collaborating with Legal, Engineering, IT, Finance, and HR to improve policies and workflows. Requirements include a bachelor’s degree, 3+ years of experience in third-party risk management and GRC, knowledge of security frameworks (NIST 800-53, ISO 27001, SOC 2), strong organizational and communication skills, and cross-functional collaboration ability, with preferred SaaS/cloud experience, risk management certifications, cloud proficiency, process improvement and automation experience, and the ability to leverage AI tools.

Lucid Software is a leader in AI-driven work acceleration, offering the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to help teams turn ideas into reality. The suite, combined with accelerators for cloud and process transformation, enables organizations to streamline work, foster alignment, and drive business transformation at scale, reflecting Lucid's core values of innovation, excellence, empowerment, initiative and ownership, and teamwork. Lucid is a hybrid workplace with remote, office, or mixed arrangements depending on the role, serving Fortune 500 companies and over 100 million users, including Google, GE, Siemens, VW, NBCUniversal, JLR, and T-Mobile, while continuing rapid growth. The Scaled Account Specialist is part of the Sales Team's Transactional Business Group, responsible for strategic growth and management of SMB accounts through scalable, low-touch engagement, handling renewals, expansions, upgrades, downgrades, and cancellations, and supporting the go-to-market strategy. Key responsibilities include overseeing a portfolio of SMB accounts, managing Salesforce data, analyzing customer feedback, contributing to scalable playbooks, and cross-functional collaboration, while requirements include a bachelor's degree, 1-2 years' experience, strategic thinking, strong organization and communication skills, hybrid work in South Jordan, UT two days per week, and preferred CRM experience and a curiosity-driven mindset.

Lucid Software is a leader in AI-driven work acceleration, offering the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and it emphasizes innovation, empowerment, diverse perspectives, inclusivity, and a hybrid work environment. They are seeking a hands-on Sales Enablement Manager for North America Commercial Sales to lead onboarding, performance coaching, and the development and delivery of high-impact enablement programs. The role partners with sales leadership, frontline managers, and cross-functional teams to customize global programs, facilitate live workshops, coach reps and managers, support new-hire ramp, and create enablement assets, with an emphasis on data-driven measurement and field feedback. Success is measured by outcomes such as reduced time-to-productivity, adoption of messaging and tactics, and quota attainment trends, with AI-enabled insights guiding coaching decisions. Requirements include 4+ years in SaaS sales enablement or related roles with a proven track record, preferred coaching certification, experience with AI tools and major sales methodologies, familiarity with Salesforce/Gong/ZoomInfo, strong facilitation and communication skills, and a hybrid position based in South Jordan, UT two days per week (Tue/Thu).

Lucid Software is a leader in AI-driven work acceleration, offering the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to help teams turn ideas into reality. The company emphasizes core values such as innovation, excellence, empowerment, initiative and ownership, and teamwork over ego, while fostering a diverse, inclusive, respectful culture in a hybrid work environment. Lucid serves Fortune 500 and other large organizations (Google, GE, Siemens, VW, NBC Universal, JLR, T-Mobile) and claims over 100 million users, with continued strong growth driven by new user acquisition. The Professional Services Consultant acts as a trusted advisor and delivery lead with enterprise accounts to maximize their investment by translating complex challenges into visual strategic roadmaps, accelerating product adoption, securing renewals, and informing Lucid's product roadmap through field insights. Requirements include 5+ years in a consultative role, understanding of AI/process management or enterprise architecture, cloud/infrastructure visualization exposure, and experience presenting to C-suite stakeholders; the role is hybrid in Raleigh, NC with in-person days on Tuesdays and Thursdays, and preferred qualifications include a master’s degree, prior engineering experience, cloud certifications, and experience leading large-scale software rollouts.

Lucid Software leads AI-driven work acceleration, offering the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) plus airfocus to help teams turn ideas into reality and scale transformations. The company champions innovation, excellence, empowerment, initiative and ownership, and teamwork, while fostering a diverse, respectful, inclusive culture with a hybrid work model. With over 100 million users and clients including Fortune 500 firms and global brands like Google, GE, Siemens, VW, NBC Universal, JLR, and T-Mobile, Lucid is growing rapidly, adding hundreds of thousands of new users each month. The Professional Services Consultant serves as a trusted advisor, translating complex enterprise challenges into visual strategic roadmaps and coordinating with enterprise buyers and IT stakeholders to drive adoption, renewals, and new revenue opportunities. The role requires 5+ years in a consultative, customer-facing capacity with AI/process management or enterprise architecture knowledge, cloud exposure, and is hybrid with in-person work at the South Jordan, UT office two days per week (Tuesday and Thursday); preferred qualifications include a Master’s degree, prior R&D or software development experience, and relevant cloud/EA certifications.

Lucid Software is a leader in AI-driven work acceleration, offering the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to help teams turn ideas into reality and drive large-scale transformation. The company upholds values of innovation, passion and excellence, empowerment, ownership, and teamwork, and maintains a respectful, inclusive culture with a hybrid work model. Lucid counts Google, GE, Siemens, VW, NBC Universal, JLR, and T-Mobile among its customers and serves over 100 million users, continuing rapid growth. The Technical Product Support Specialist on the Customer Operations team will interact with customers, drive solutions through professional communication, help launch new products, and build online communities and help-center content while collaborating across Engineering, Product Management, and other teams. Requirements include 2 years of practical experience or a Bachelor's degree, strong ownership, the ability to work independently and cross-functionally, translating complex tech into simple content, excellent communication and problem-solving skills, and a hybrid role at the South Jordan, UT office two days per week (Tuesday and Thursday); preferred qualifications include systems optimization, project management, UX knowledge, and AI/LLM experience.

Lucid Software is a leader in AI-driven work acceleration, offering the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, used by over 100 million users and trusted by Fortune 500 companies to accelerate critical workflows. The company emphasizes values of innovation, excellence, empowerment, initiative and ownership, and teamwork, and fosters a diverse, respectful, inclusive, hybrid workplace that supports work-life balance. The Technical Product Support Specialist on the Customer Operations team will engage directly with customers, drive solutions, help launch new products, and surface user issues to improve products and internal operations. Responsibilities include building product expertise, resolving technical issues, collaborating with Engineering and Product teams, growing and managing a Lucid product community, and creating Help Center content based on user feedback and metrics. Requirements include 2 years of experience or a Bachelor's, strong ownership and cross-functional collaboration, ability to translate complex tech into simple content, excellent written and verbal communication, and a hybrid Raleigh, NC role with in-office days on Tuesday and Thursday; preferred qualifications include project management experience, mentoring, UX knowledge, and experience with AI agents or LLMs.

Lucid Software is a leader in AI-driven work acceleration, offering the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to help teams turn ideas into reality. The company emphasizes core values—innovation, passion and excellence, individual empowerment, initiative and ownership, and teamwork over ego—and provides a respectful, inclusive, hybrid workplace with flexible work arrangements. They are seeking a Product Manager to advance AI-enabled products, joining a team focused on emerging technology, AI, agentic workflows, and canvas-native generative features. Responsibilities include partnering with product teams to identify, test, and de-risk new AI capabilities through prototypes and experiments, improving product development and evaluation practices, and owning AI platform capabilities from strategy through launch with cross-functional collaboration. Requirements include 4+ years of B2B SaaS PM experience with cross-functional delivery, experience bringing agentic AI products to market, knowledge of modern AI systems (RAG, agent architectures, evaluations), strong product judgment and stakeholder influence, and preferred background in rapid innovation, visual collaboration, and mentoring other PMs, with #LI-DA1.

Lucid Software is a leader in AI-driven work acceleration, offering the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to help teams turn ideas into reality. The suite, together with accelerators for cloud and process transformation, helps organizations streamline work, foster alignment, and drive business transformation at scale, rooted in values of innovation, excellence, empowerment, initiative and ownership, and teamwork over ego, with a respectful, inclusive culture in a hybrid workplace. They are seeking a Product Manager to advance products using cutting-edge AI, joining a diverse team focused on innovation and new product discovery in emerging technology and AI, including Collaborative AI products, agentic workflows, and canvas-native generative features. Responsibilities include partnering with product teams to identify, test, and de-risk new AI capabilities through prototypes and experiments; improving development, evaluation, and decision-making processes; staying at the forefront of AI and developer tooling; and owning AI platform capabilities from strategy through launch with Engineering, Design, Data Science, and Product. Requirements include 4+ years in B2B SaaS product management leading cross-functional launches; experience bringing agentic AI products to market in fast-moving environments; strong understanding of AI systems (agent architectures, retrieval-augmented generation, evaluations, and tradeoffs); and proven ability to build partnerships; preferred: experience leading innovation or new product discovery teams, work with visual collaboration or digital whiteboarding platforms, and mentoring other PMs.

Lucid Software is a leader in AI-driven work acceleration, offering the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to help teams turn ideas into reality and drive transformation. The company emphasizes core values—innovation, passion & excellence, individual empowerment, initiative and ownership, and teamwork over ego—and fosters a diverse, respectful, inclusive culture in a hybrid workplace. The Raleigh Office Manager role is a part-time position (20-25 hours/week) within the Workplace Experience team, working an afternoon shift (12:00–5:00) five days a week to provide seamless coverage. Responsibilities span facility management and office cleanliness, equipment moves and floor plans, office sweeps, technology coordination with IT, kitchen/coffee service, catering, events and culture initiatives, and related administrative tasks including shipping and employee support. Requirements include 1+ year in a professional office setting, the ability to work in-office five days on the stated schedule, strong communication and multitasking skills, proficiency with G-Suite or Office 365, and the ability to lift 25-50 lbs; preferred qualifications include facilities management or basic repair/maintenance experience and exposure to a high-tech environment.