Latest Job Offers for Lucid Software
Add new offer| Company logo | Job Position | Location | Salary Range | Contract Type | Category | Details |
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Sr. Manager, Business Development
Lucid Software
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Unknown | Not specified | Full-time Tier 2 | Strategy |
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Is remote?:Yes
Lucid Software is a leader in visual collaboration and work acceleration, with awards such as Forbes Cloud 100 and Fortune Best Workplace in Technology; the role is fully remote or hybrid near South Jordan, UT or Raleigh, NC.
The Sr. Manager, Business Development sits at the intersection of product, strategy, sales, and external partnerships, shaping Lucid's partner and platform strategy to drive measurable business impact beyond traditional deal-making.
Responsibilities include owning strategic technology partnerships with major players (e.g., Google, Microsoft, Atlassian, Slack, OpenAI, Anthropic), evaluating new integrations including MCP and AI agents, and driving GTM partnership development with co-sell, lead sharing, and joint account planning.
The role requires executive relationship building, cross-functional leadership with Product, Engineering, Marketing, Sales, and RevOps, and translating partner insights into roadmap priorities while building clear business cases.
Requirements include 5+ years in BD/partnerships/product/strategy in B2B SaaS, strong product sense and stakeholder management, and preferred qualifications such as GTM/co-sell programs, platform partnerships, multi-threading executive engagement, and an MBA or relevant degree.
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Regulatory & Product Counsel
Lucid Software
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Salt Lake City
United States |
Not specified | Full-time Tier 1 | Legal |
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Is remote?:Yes
Lucid Software is a leader in visual collaboration and work acceleration, recognized with awards such as Forbes Cloud 100 and Fortune Best Workplace in Technology, and supports a hybrid work model.
The company emphasizes core values—teamwork over ego, innovation, individual empowerment, initiative, ownership, and passion and excellence—while fostering a diverse, respectful, and inclusive environment and prioritizing protecting Lucid and its users.
The Regulatory & Product Counsel role sits in the Compliance team as the legal point of contact to advise on privacy and other compliance across cross-functional teams (engineering, marketing, growth, product) and to ensure ongoing regulatory compliance.
Responsibilities include managing and improving compliance programs, monitoring evolving laws, acting as subject matter expert on global SaaS regulations (notably GDPR and CCPA) and AI compliance, and conducting risk-based privacy assessments and controls, plus advising teams on privacy controls in product development, vendors, and operations.
Requirements include a JD from an ABA-accredited law school, active State Bar license, 3-5 years of relevant experience in global regulatory regimes for SaaS with emphasis on data privacy, plus strong ability to translate legal risk for non-legal partners; preferred qualifications include a technical background in software product development and privacy controls.
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Regulatory & Product Counsel
Lucid Software
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Raleigh
United States |
Not specified | Full-time Tier 1 | Legal |
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Is remote?:Yes
Lucid Software is a leader in visual collaboration and work acceleration, recognized with awards like Forbes Cloud 100 and Fortune Best Workplace in Technology, and it supports a hybrid workplace. The company emphasizes core values of teamwork over ego, innovation, individual empowerment, initiative, ownership, and a commitment to a respectful and inclusive environment. The Regulatory & Product Counsel role is the legal point of contact for privacy and other compliance across Lucid, advising cross-functional teams and ensuring ongoing regulatory compliance for SaaS operations, including AI, marketing, and sales outreach. Responsibilities include developing and improving compliance programs, monitoring emerging laws, and serving as the subject matter expert on global data privacy regulations (e.g., GDPR, CCPA) plus privacy controls, policies, and least-privilege practices across product development and vendors. Requirements are a JD from an ABA-accredited law school with an active State Bar license, 3-5 years’ experience in global regulatory regimes relevant to SaaS with emphasis on data privacy, and the ability to translate complex regulations for non-legal partners, with a preferred technical background in software development and privacy controls.
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Sr. Product Manager, airfocus
Lucid Software
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Amsterdam
Netherlands |
Not specified | Full-time Tier 2 | Product |
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Is remote?:No
airfocus, a Lucid Software company, is portrayed as a top-rated employer (Kununu TOP 5%, a 4.8 Glassdoor rating, and 96% recommendation) and is the world’s first modular product management and roadmapping platform, growing across continents with thousands of users including Ricoh, Good Year, and Wago.
The company seeks a Senior Product Manager to lead EMEA product teams and help shape how airfocus enables product organizations to operate in an AI-enhanced software development era, working with co-founder and Head of Product Malte Scholz in Hamburg alongside US-based partners.
Responsibilities include owning day-to-day direction for one or more EMEA product areas, translating strategy into initiatives, driving discovery and validation, shipping high-quality features (including AI-powered capabilities), and using AI tools to improve the PM workflow while aligning with cross-regional teams.
Requirements include a bachelor’s degree or equivalent, 4+ years of B2B SaaS product management experience, a proven track record of improving core metrics, strong product sense, excellent communication, and ability to de-risk work via qualitative and quantitative methods, plus collaboration with engineering, design, sales, executives, and users, and fluency in English.
Preferred qualifications add experience shipping AI-powered features, hands-on use of AI tools to accelerate discovery and specification, and include the LinkedIn reference #LI-DA1.
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Sr. Product Manager, airfocus
Lucid Software
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Hamburg
Germany |
Not specified | Full-time Tier 2 | Product |
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Is remote?:No
airfocus, a Lucid Software company, is recognized by Kununu as a TOP 5% best-rated organization and holds a 4.8 Glassdoor rating with 96% recommendation as it grows its modular product management platform worldwide.
The company is hiring a Senior Product Manager to lead EMEA product teams and help shape how airfocus enables product organizations to operate effectively in an AI-accelerated software development landscape.
In this role you will own significant product areas, work closely with co-founder and Head of Product Malte Scholz (based in Hamburg), and collaborate with US-based product, design, and engineering partners.
Responsibilities include leading day-to-day product direction and discovery for your areas, re-imagining PM collaboration across Jira, translating strategy into initiatives and outcomes, driving early validation, shipping AI-powered features, and mentoring other PMs while using AI tools to improve workflow.
Requirements include a Bachelor’s degree or equivalent, 4+ years of B2B SaaS product management, a proven track record of improving core metrics, strong communication, English fluency, and preferred experience shipping AI features and hands-on use of AI tools; #LI-DA1.
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Executive Coordinator
Lucid Software
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Salt Lake City
United States |
Not specified | Full-time | People and Culture |
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Is remote?:Yes
Lucid Software is a leader in visual collaboration recognized with Forbes Cloud 100 and Fortune Best Workplace in Technology.
The role is hybrid, based in South Jordan, UT, combining remote work with in-person collaboration about two to three days per week, and operates primarily on East Coast hours.
Lucid emphasizes core values of teamwork over ego, innovation, individual empowerment, initiative and ownership, and passion and excellence, while fostering a respectful and inclusive environment for diverse perspectives.
The company is seeking a highly organized Executive Coordinator to manage the scheduling needs of multiple Vice Presidents, including calendar management, meeting coordination, and travel logistics.
Requirements include proficient, professional communication across executives and teams, strong reliability and discretion, and proficiency with G Suite and scheduling tools, with preferred qualifications of 1+ years supporting senior leaders in corporate or high-growth settings.
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Business Systems Administrator (Salesforce + GTM)
Lucid Software
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Raleigh
United States |
Not specified | Full-time Tier 2 | IT & Security |
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Is remote?:Yes
Lucid Software is a leader in visual collaboration with awards and a hybrid Raleigh, NC-based role that emphasizes core values like teamwork, innovation, empowerment, initiative, ownership, and excellence within a respectful, inclusive environment. This junior Business Systems Administrator position on the Business Systems team serves as the technical bridge between lead generation and sales, focusing on optimizing the Salesforce–Marketo integration and other GTM systems to ensure clean, reliable, and scalable lead processing into Salesforce. Responsibilities include managing the health and performance of the Marketo-to-Salesforce integration, designing scalable solutions, researching new architecture tools, and developing robust lead routing while aligning data normalization across systems. You will drive clear communication, manage dependencies and timelines, lead cross-functional planning with Marketing Ops, and maintain transparent workflows and documentation while owning end-to-end deliverables and collaborating with stakeholders. Requirements include 2-4 years of Salesforce administration experience in a SaaS GTM environment, a curious, solution-focused mindset, strong communication and project-management skills, and a willingness to learn; preferred qualifications include 1-2 years with Marketo or similar platforms, SQL/data analysis, cross-department coordination, experience with connected apps, and Salesforce certifications are a plus.
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Business Systems Administrator (Salesforce + GTM)
Lucid Software
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Salt Lake City
United States |
Not specified | Full-time Tier 2 | IT & Security |
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Is remote?:Yes
Lucid Software is a leader in visual collaboration and work acceleration, with awards including Forbes Cloud 100 and Fortune Best Workplace in Technology, and this hybrid role is based in South Jordan, UT, two days a week (Tuesday and Thursday). The company emphasizes core values of teamwork over ego, innovation, empowerment, initiative and ownership, along with passion and excellence, while fostering an inclusive, respectful environment. The role is a junior administrator on the Business Systems team, focused on optimizing the Salesforce–Marketo integration and other GTM systems to ensure clean lead processing and reliable data flow into Salesforce for marketing objectives, including maintaining lead-routing reliability and scalable CRM sync. You will design, implement, and test scalable solutions, partner with Marketing Ops to gather requirements, manage dependencies and documentation, and oversee the integration layer for data flowing into and out of the Marketo ecosystem. Requirements include 2–4 years of Salesforce admin experience in a SaaS GTM environment, a curious, solution-oriented mindset, strong communication and project-management skills, and a desire to learn; preferred qualifications include 1–2 years of Marketo or similar platforms, SQL/data analysis, cross-department coordination, and related tools or Salesforce certifications.
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Director, Global Payments
Lucid Software
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Raleigh
United States |
Not specified | Full-time Tier 1 | IT & Security |
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Is remote?:Yes
Lucid Software is a leader in visual collaboration, recognized with awards such as Forbes Cloud 100 and Fortune Best Workplace in Technology, and it operates a hybrid work model with in-person days in South Jordan, UT, while upholding values of teamwork, innovation, empowerment, initiative, ownership, and excellence in an inclusive culture.
The Director of Global Payments will lead strategic innovation and day-to-day execution of Lucid’s global payment ecosystem within a high-velocity Product-Led Growth model, owning infrastructure and vendor relationships to support a massive B2C user base and seamless B2B enterprise billing.
Responsibilities include defining a global payment roadmap focused on localization, implementing Alternative Payment Methods to boost international conversion, optimizing authorization rates, and reducing involuntary churn via improved dunning, retries, and modern payment tools.
Additional duties involve enabling a frictionless self-serve PLG checkout, migrating PLG users to enterprise contracts for B2B, managing fraud/risk with a balanced framework, serving as the primary owner for all global payment processors and partnerships, and evaluating future tooling like a dedicated payment orchestration layer.
Requirements call for 7+ years in Global Payments/FinTech with at least 3 in leadership, proven B2C and B2B experience, deep localization and APM expertise across regions, PLG experience, technical strategy in payment orchestration, strong regulatory/compliance knowledge, scale experience in freemium-to-paid SaaS, and exceptional communication; #LI-DA1.
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Director, Global Payments
Lucid Software
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Salt Lake City
United States |
Not specified | Full-time Tier 1 | IT & Security |
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Is remote?:Yes
Lucid Software is a leader in visual collaboration with a high-velocity Product-Led Growth model and a hybrid work setup at its South Jordan, UT office (two days on-site).
The Director of Global Payments will own the strategic innovation and day-to-day execution of Lucid’s global payment ecosystem, focusing on localization and performance to support a large B2C user base and enterprise B2B billing.
Key responsibilities include optimizing global payment performance, implementing local methods and APMs, improving authorization rates, reducing involuntary churn via dunning and modern tools, enabling a frictionless self-serve checkout, and maintaining a balanced fraud and risk framework, while collaborating with finance, marketing, and product teams.
The role also covers vendor management, contract negotiations with processors and FinTech partners, and evolving the architecture toward a payment orchestration layer for greater global agility and redundancy.
Required qualifications include 7+ years in global payments or FinTech with leadership experience, proven success in high-volume B2C and complex B2B/B2B enterprise billing, strong localization/APM expertise, PLG experience, knowledge of regulatory standards, scale in freemium-to-paid SaaS, and exceptional communication skills.
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NA Sales Development Representative
Lucid Software
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Salt Lake City
United States |
Not specified | Full-time Tier 2 | Sales |
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Is remote?:Yes
Lucid Software is a leader in visual collaboration that prioritizes innovation, excellence, empowerment, initiative and ownership, and teamwork, while fostering a diverse, respectful, and inclusive culture with a hybrid work model.
The company has earned recognitions such as Fortune Best Workplace in Technology, 2022 Glassdoor Best Place to Work, inclusion on Forbes Cloud 100, and a top-100 ranking on G2’s 2023 Best Global Software Companies, serving customers like Google, GE, and NBC Universal, with partners including Google, Atlassian, and Microsoft.
They are seeking smart, energetic, passionate, organized and competitive individuals to join the sales team to accelerate growth, who love technology, enjoy teamwork, and know how to hustle.
Responsibilities include prospecting outbound leads and qualifying inbound ones, responding quickly to inquiries, conducting needs assessment calls, scheduling online product demonstrations, providing proactive support, becoming an expert on the features and benefits, and collaborating with Account Executives and Marketing to manage schedules and pipelines to hit milestones and quarterly objectives, with weekly trainings and daily standups.
Requirements include strong problem solving, a bias toward finding solutions, sales experience or strong interest in selling, fast learning, clear communication of value propositions to diverse personas, the ability to manage multiple projects and meet deadlines, outstanding written and verbal communication, and a proven track record of exceeding targets; the role is hybrid at the South Jordan office two days per week (Tuesday and Thursday), with preferred qualifications including CRM and call-system experience, independence, motivation, startup-pace adaptability, and a BA/BS degree.
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EMEA Sr. Customer Success Manager
Lucid Software
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Amsterdam
Netherlands |
Not specified | Full-time Tier 2 | Customer Experience |
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Is remote?:Yes
Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, with over 100 million users worldwide and customers like Google, GE, and NBC Universal. The company emphasizes core values of innovation, passion and excellence, empowerment, initiative and ownership, and teamwork over ego, while fostering a respectful, inclusive culture and a hybrid, flexible work environment. The Customer Success Manager (CSM) role is central to ensuring customers derive maximum value, acting as a trusted advisor to a portfolio of strategic accounts with a focus on product adoption and change management, and becoming a Lucid Suite subject matter expert. Key responsibilities include understanding and integrating the Lucid Suite into customer workflows, driving adoption through collaboration with Professional Services, managing multiple workstreams, conducting business reviews, addressing customer needs promptly, and leading cross-functional improvements to the customer experience. Requirements include a Bachelor's degree with strong academics, at least 4 years in CX/consulting or similar roles, a technical background or aptitude, excellent communication and organizational skills, fluency in English and Dutch, and a hybrid Amsterdam-based schedule two days per week (Tuesday and Thursday), with preferred qualifications such as empathy, strong task management, ability to thrive in a fast-paced SaaS environment, and additional European languages.
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EMEA Customer Success Manager, airfocus
Lucid Software
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Amsterdam
Netherlands |
Not specified | Full-time Tier 2 | Customer Experience |
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Is remote?:Yes
airfocus, a Lucid Software company, is recognized as TOP 5% best-rated on Kununu and holds a 4.8 Glassdoor rating with 96% recommendation, while being the world’s first modular product management and roadmapping platform growing globally with clients like Ricoh, Good Year, and Wago.
The role offers flexible work options (remote, office, or hybrid), a healthy work-life balance, opportunities for personal growth, and a development budget along with on-site snacks.
They are hiring a Customer Success Manager to continuously drive value by onboarding customers, providing support, promoting product adoption, sharing best practices, and identifying upsell opportunities.
Responsibilities include managing the entire customer lifecycle from setup to renewal, building relationships with key stakeholders, acting as the voice of the customer, creating help-center content, delivering demos and training, coordinating with an account manager on renewals and upsells, setting up integrations, and supporting high-intent trials.
Requirements include 2+ years in customer success or a similar role in a B2B software company, strong English and German, the ability to manage ~30 accounts, a collaborative and customer-focused mindset, and being located in Germany or the Netherlands, with preferred experience in product management.
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EMEA Customer Success Manager, airfocus
Lucid Software
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Hamburg
Germany |
Not specified | Full-time Tier 2 | Customer Experience |
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Is remote?:Yes
airfocus, a Lucid Software company, is recognized by Kununu as a TOP 5% best-rated organization and holds a 4.8 rating with 96% recommendation on Glassdoor. airfocus is the world’s first modular product management and roadmapping platform, growing on all continents with customers like Ricoh, Good Year, and Wago. The company promotes diverse growth, offering remote/hybrid work options, flexible hours, competitive compensation, a development budget, on-site snacks, and recurring virtual events and meet-ups to support work-life balance. The Customer Success Manager will own the full customer lifecycle—from onboarding to renewal—build strong stakeholder relationships, relay user feedback, create help-center content, run demos, support renewals and upsells, set up integrations, and assist with high-value trials. Requirements include 2+ years in customer success or a similar B2B software role, strong English and German communication skills, the ability to manage about 30 accounts, and location in Germany or the Netherlands; product management experience is a plus.
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Commercial Counsel
Lucid Software
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Raleigh
United States |
Not specified | Full-time Tier 1 | Legal |
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Is remote?:Yes
Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by values of innovation, passion and excellence, individual empowerment, initiative and ownership, and teamwork over ego, with a diverse, inclusive culture in a hybrid work environment.
The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, and its solutions are used by more than 100 million users worldwide, with customers including Google, GE, and NBC Universal and partnerships with Google, Atlassian, and Microsoft.
Lucid is seeking a talented lawyer with expertise in customer and vendor relationships within the SaaS technology industry to draft, negotiate, and advise on customer contracts and procurement, reporting to the Sr. Counsel and Sr. Commercial Manager, ideally based near Salt Lake City, UT or Raleigh, NC.
Responsibilities include structuring transactions, negotiating with customers, vendors and partners, managing the global contracting process to drive deals to closure, proactively managing vendor relationships and renewals, advising on issues and risks, and collaborating with compliance and cross-functional teams to scale policies and training.
Requirements include a JD and active U.S. state bar, 3–5 years of experience in a software company or rapid-growth tech law firm, strong data privacy knowledge, experience negotiating enterprise B2B SaaS agreements, and preferred qualifications such as experience with Salesforce, Zendesk, Conga, Coupa, or supporting SaaS sales, with the #LI-NJ1 tag.
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Commercial Counsel
Lucid Software
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Salt Lake City
United States |
Not specified | Full-time Tier 1 | Legal |
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Is remote?:Yes
Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, with over 100 million users and customers including Google, GE, and NBC Universal. The company emphasizes core values of innovation, excellence, individual empowerment, initiative and ownership, and teamwork over ego, while fostering a diverse, respectful, inclusive, hybrid workplace. Lucid has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care. They are seeking a talented lawyer specialized in customer and vendor relationships within the SaaS tech industry to draft, negotiate, and advise on customer contracts and procurement, support global sales teams, manage vendor relationships and renewals, and collaborate with compliance and cross-functional teams, reporting to the Sr. Counsel and Sr. Commercial Manager, ideally near Salt Lake City, UT or Raleigh, NC. Required qualifications include a JD and bar admission, 3-5 years’ experience in a software company or fast-growth tech, strong data privacy knowledge, and experience negotiating complex enterprise B2B SaaS agreements, with preferred experience in tools like Salesforce, Zendesk, Conga, Coupa and in engaging with EDU or government customers.
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Associate Professional Services Consultant
Lucid Software
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Salt Lake City
United States |
Not specified | Full-time Tier 2 | Customer Experience |
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Is remote?:Yes
Lucid Software is a leader in visual collaboration offering the Visual Collaboration Suite (Lucidchart, Lucidspark) and airfocus, helping teams turn ideas into reality. The company values innovation, excellence, empowerment, initiative, ownership, and teamwork, and supports a respectful, inclusive culture with a hybrid workplace that accommodates remote or in-office work. Lucid has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and serves over 100 million users worldwide, with customers like Google, GE, and NBCUniversal and partners including Google, Atlassian, and Microsoft. A Solutions Consultant engages with stakeholders globally, guides customers to maximize their investment in the Lucid Collaboration Suite, and develops subject-matter expertise in topics like innovation, hybrid work, organizational agility, and change management while helping extend Lucid’s professional services. Requirements include 2+ years in consultative roles, a technical degree (master’s preferred), strong executive-facing engagement and presentation skills, relationship-building ability, and a track record of driving customer outcomes, with a hybrid work arrangement at the South Jordan office two days per week; preferred qualifications include experience in technical/R&D, large-scale SaaS rollouts, and global customer engagement.
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Associate Professional Services Consultant
Lucid Software
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Raleigh
United States |
Not specified | Full-time Tier 2 | Customer Experience |
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Is remote?:Yes
Lucid Software leads visual collaboration with the Visual Collaboration Suite (Lucidchart, Lucidspark) and airfocus, guided by values of innovation, excellence, empowerment, initiative, and teamwork, and a diverse, respectful, inclusive culture.
It operates as a hybrid workplace, allowing remote, in-office, or mixed arrangements, with the Raleigh office requiring two days in-person per week (Tuesday and Thursday).
Lucid has earned global recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, and serves over 100 million users including Fortune 500 clients like Google, GE, and NBC Universal, with partners including Google, Atlassian, and Microsoft.
A Solutions Consultant delivers customized engagements worldwide to help customers maximize value from the Lucid Collaboration Suite, focusing on hybrid work, innovation, agile strategies, change management, and end-user skill development, while maintaining subject-matter expertise.
Requirements include 2+ years in consultative services, a technical bachelor’s (MS preferred), strong executive stakeholder management and presentation skills, and a proven ability to build customer relationships and manage multiple projects; preferred qualifications include experience in technical/R&D roles, large SaaS rollouts, and global customer engagement.
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Sr. Account Executive, Lucid for Education
Lucid Software
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Salt Lake City
United States |
Not specified | Full-time Tier 2 | Sales |
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Is remote?:Yes
Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, passion and excellence, empowerment, initiative and ownership, and teamwork over ego.
The company champions diverse perspectives and an inclusive culture, and operates as a hybrid workplace that supports remote, in-office, or mixed arrangements depending on role and team needs.
Lucid has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, with solutions used by more than 100 million users worldwide and clients like Google, GE, and NBC Universal, plus partnerships with Google, Atlassian, and Microsoft.
The Higher Education Account Executive role focuses on strategic growth of Lucidchart and Lucidspark for colleges and universities, managing accounts, prospecting for new opportunities, closing deals, and collaborating with Customer Success Managers to ensure renewals and expansion.
Requirements include 5+ years of software sales, multi-project management, strong written and verbal communication, experience selling to Higher Ed administration and enterprise student software, a hybrid work arrangement at the South Jordan office two days per week (Tue/Thu), and preferred qualifications such as evangelist sales experience, familiarity with Salesforce and sales tools, and a BA/BS degree (reference #LI-MK1).
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Sales Engineer Intern - Summer 2026
Lucid Software
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Salt Lake City
United States |
Not specified | Intern | Sales |
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Is remote?:Yes
Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, while upholding values of innovation, passion and excellence, empowerment, initiative and ownership, and teamwork over ego in a diverse, inclusive culture.
It is a hybrid workplace that supports work-life balance with remote, office, or hybrid options, and has earned recognitions including Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, serving over 100 million users worldwide with customers such as Google, GE, and NBC Universal, and partnering with Google, Atlassian, and Microsoft.
They are seeking a Sales Engineering team member who will serve as the technical point of contact throughout the sales cycle, showcasing and demystifying the Lucid product suite and crafting business solutions for clients.
Responsibilities include creating and delivering custom technical demos, becoming a respected product expert for both internal teams and customers, collaborating with sales to understand and qualify customer needs, and identifying and solving inefficiencies in SE operations.
Requirements include pursuing an undergraduate degree in Engineering, Information Systems, Economics, or other STEM field with strong academics, plus traits like passion, initiative, customer-success interest, strong communication, detail-orientation, and ability to thrive in a fast-paced environment; the role is hybrid with two in-person days per week at the South Jordan office (Tuesday and Thursday); preferred qualifications include prior customer-facing experience, SaaS familiarity, coding or Excel skills, and knowledge of Cloud Networking Architecture or Information Security.
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Professional Services Consultant
Lucid Software
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Salt Lake City
United States |
Not specified | Full-time Tier 2 | Customer Experience |
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Is remote?:Yes
Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and it emphasizes core values of innovation, passion and excellence, empowerment, initiative and ownership, and teamwork over ego, while fostering a respectful and inclusive culture in a hybrid workplace.
The company has earned recognitions including Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and its solutions are used by more than 100 million users worldwide, with customers like Google, GE, and NBC Universal and partners such as Google, Atlassian, and Microsoft.
Lucid’s mission is to help teams see and build the future through visual collaboration, with customers seeking outcomes like increased innovation, agility, or a transition to a product-led organization.
A Solutions Consultant delivers a broad range of services to enhance customer use of the Lucid Collaboration Suite, engaging stakeholders globally, guiding customers to maximize their investment and business outcomes, maintaining and sharing subject-matter expertise on topics such as innovation, organizational agility, software architecture, knowledge management, cloud migration, product development, digital transformation, change management, and hybrid work, and promoting Lucid’s Professional Services.
Requirements include 3–5 years in consultative roles, a technical (BA/BS) degree with master’s preferred, strong executive-facing engagement and presentation skills, proven ability to build relationships and drive customer success, and the role is hybrid with in-person collaboration at the South Jordan office two days per week (Tuesday and Thursday); preferred qualifications include technical/R&D experience, large-scale SaaS rollouts, and global customer engagement.
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Product Support Specialist
Lucid Software
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Salt Lake City
United States |
Not specified | Full-time Tier 2 | Customer Operations |
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Is remote?:Yes
Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and it upholds core values of innovation, excellence, empowerment, initiative, ownership, and teamwork in a respectful, inclusive culture. It is a hybrid workplace supporting remote work, in-office, or mixed arrangements, and has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care; its solutions are used by more than 100 million people worldwide, including Fortune 500 companies, with customers like Google, GE, and NBC Universal and partnerships with Google, Atlassian, and Microsoft. The Product Support Specialist role puts you on the front lines with Lucid’s biggest and most strategic customers, coordinating with Customer Success, Sales, and Engineering, and representing Lucid via email, screen share, or phone to resolve complex issues, including global APAC/EMEA collaboration. Responsibilities include investigating and troubleshooting technical issues, escalating and routing issues, maintaining technical product expertise, monitoring key user metrics, and collaborating across Engineering, Product Management, CS, and Sales while developing team strategy and serving as an escalation path; there’s also one on-call weekend per quarter. Requirements include 2 years of practical work experience or a 3.0+ GPA, ownership mindset, ability to translate complex technical ideas into simple content, strong communication, independence and multi-tasking, analytic problem-solving, and a hybrid work location at the South Jordan office two days per week (Tue and Thu), with preferred qualifications in data analytics, log management tools (Splunk or Loggly), coding, teaching or mentoring, and basic project management.
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NA SMB New Logo Account Executive
Lucid Software
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Raleigh
United States |
Not specified | Full-time Tier 2 | Sales |
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Is remote?:Yes
Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, passion and excellence, empowerment, initiative and ownership, and teamwork over ego. It promotes a diverse, inclusive culture and operates as a hybrid workplace with flexible remote or in-office options. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, serving over 100 million users including Fortune 500 customers like Google, GE, and NBC Universal, with partners including Google, Atlassian, and Microsoft. The New Logo Account Executive role drives strategic growth for new and existing Lucidchart and Lucidspark customers across assigned territories, working with Customer Success Managers to ensure renewals, expansion, and ongoing engagement. Requirements include 1–3 years of SaaS/tech sales experience, strong communication skills, and a Raleigh, NC hybrid work setup (two in-office days per week), with preferred qualifications in BA/BS, Salesforce and sales tools experience, and the ability to guide clients to suitable solutions.
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NA SMB New Logo Account Executive
Lucid Software
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Salt Lake City
United States |
Not specified | Full-time Tier 2 | Sales |
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Is remote?:Yes
Lucid Software is a leader in visual collaboration offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative and ownership, and teamwork over ego, while fostering a diverse and inclusive culture.
It operates as a hybrid workplace that supports remote work, office presence, or a mix depending on role and team needs to promote work-life balance.
Lucid’s solutions are used by more than 100 million users worldwide, with customers including Google, GE, and NBC Universal, and partnerships with leaders such as Google, Atlassian, and Microsoft.
The New Logo Account Executive role is responsible for driving strategic growth for new and current Lucidchart and Lucidspark customers across assigned territories, developing expertise, identifying opportunities, generating and closing new pipeline, managing a book of accounts with reliable forecasts, and working with Customer Success Managers to secure renewals and expansions.
Requirements include 1-3 years of SaaS/tech sales, hybrid work in South Jordan, UT (in-office Tuesdays and Thursdays), with preferred qualifications such as a BA/BS, Salesforce experience, and proficiency with sales tools like Outreach, Groove, and ZoomInfo.
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NA SMB Expansion Account Executive
Lucid Software
|
Raleigh
United States |
Not specified | Full-time Tier 2 | Sales |
|
Is remote?:Yes
Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, passion and excellence, individual empowerment, initiative and ownership, and teamwork over ego, with a respectful, inclusive culture and hybrid work options. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, and serves over 100 million users worldwide. Its solutions are used by Fortune 500 customers including Google, GE, and NBC Universal, and Lucid partners with Google, Atlassian, and Microsoft. Expansion Account Executives drive strategic growth for current Lucidchart and Lucidspark customers across assigned territories, working with existing accounts to create value, close opportunities, ensure renewals, drive expansion, and maintain ongoing engagement. The role requires 1–3 years of SaaS/tech sales experience with at least one year of closing experience, strong written and verbal communication, and a hybrid Raleigh, NC arrangement (in-office two days per week); preferred qualifications include experience with Salesforce or similar CRM, software sales, managing many prospects, and a BA/BS degree.
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NA SMB Expansion Account Executive
Lucid Software
|
Salt Lake City
United States |
Not specified | Full-time Tier 2 | Sales |
|
Is remote?:Yes
Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, passion and excellence, individual empowerment, initiative and ownership, and teamwork over ego, with a diverse, respectful, and inclusive culture.
It is a hybrid workplace that supports work-life balance by allowing remote work, in-office presence, or a mix depending on role and team needs.
Lucid has earned global recognitions (Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, People’s Companies that Care) and serves more than 100 million users worldwide, including Fortune 500 customers such as Google, GE, and NBC Universal, while partnering with Google, Atlassian, and Microsoft.
Expansion Account Executives lead strategic growth for current Lucidchart and Lucidspark customers across assigned territories, focusing on renewals, expansion, and ongoing customer engagement after qualification.
The role requires 1-3 years of SaaS/tech sales experience (at least 1 year closing), strong written and verbal communication, and a hybrid schedule in South Jordan, UT with in-person days Tuesday and Thursday, plus preferred qualifications such as Salesforce experience, CRM hygiene, the ability to manage many prospects, and experience in software sales and closing.
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NA Public Sector Account Executive, State & Local
Lucid Software
|
Unknown | Not specified | Full-time Tier 1 | Sales |
|
Is remote?:Yes
Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by values of innovation, excellence, empowerment, initiative, ownership, and teamwork over ego. It supports a diverse, inclusive culture and operates as a hybrid workplace, allowing remote or office-based work. Lucid has earned multiple global recognitions and serves over 100 million users, with customers including Google, GE, and NBC Universal, and partnerships with Google, Atlassian, and Microsoft. The Public Sector Account Executive role focuses on growing government business within assigned territories, collaborating with BDRs, ISRs, and CSMs to identify prospects, close deals, and drive renewals and expansion. Qualifications include 4+ years of SaaS sales, 2+ years selling to government accounts, a track record of meeting quotas, and strong ability to manage complex sales cycles, with preferred qualifications including a Western US base and experience with major government contractors and system integrators and proficiency with sales tools like Salesforce and Outreach.
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NA Mid-Market New Logo Account Executive
Lucid Software
|
Salt Lake City
United States |
Not specified | Full-time Tier 2 | Sales |
|
Is remote?:Yes
Lucid Software leads visual collaboration with the Visual Collaboration Suite (Lucidchart, Lucidspark) and airfocus.
It follows core values of innovation, passion and excellence, individual empowerment, initiative and ownership, and teamwork over ego, while fostering a respectful and inclusive culture.
The company operates as a hybrid workplace, supports work-life balance with remote or office options, and has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, serving over 100 million users including Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft.
New Logo Account Executives will drive strategic growth for new Lucidchart and Lucidspark customers, collaborate with Customer Success Managers to renew and expand accounts, and generate and close pipelines through outbound activities.
Requirements include 3 years of SaaS/tech sales, strong written and verbal communication, and multi-project management; the role is hybrid in South Jordan, UT with in-person days Tuesday and Thursday, and preferred qualifications include a BA/BS and experience with Salesforce and sales tools like Outreach, Groove, and ZoomInfo.
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NA Mid-Market New Logo Account Executive
Lucid Software
|
Raleigh
United States |
Not specified | Full-time Tier 2 | Sales |
|
Is remote?:Yes
Lucid Software is a leader in visual collaboration with products in the Visual Collaboration Suite (Lucidchart, Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative, ownership, and teamwork, and it maintains a diverse, inclusive, hybrid-work culture.
The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, serving over 100 million users worldwide including Fortune 500 customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft.
The New Logo Account Executives role drives strategic growth for new and existing Lucidchart, Lucidspark, and Lucidscale across assigned territories, working with Customer Success Managers to ensure renewals, expansion, and ongoing customer engagement.
AEs are expected to maintain expert knowledge of Lucid Suite, understand the competitive landscape, pursue outbound opportunities, and generate and close new pipeline across various segments and verticals while managing a forecastable book of accounts.
Requirements include 3 years of SaaS/tech sales experience, a hybrid work setup in Raleigh, NC (in-office two days per week), with preferred qualifications such as a BA/BS, Salesforce and sales tools proficiency, and the ability to guide clients to applicable solutions while maintaining clean Salesforce data.
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NA Business Development Representative, airfocus
Lucid Software
|
Raleigh
United States |
Not specified | Full-time Tier 2 | Sales |
|
Is remote?:Yes
airfocus by Lucid is a globally expanding modular product management and roadmapping platform, trusted by thousands of users including Ricoh, Good Year, and Wago. It promotes a diverse, growth-focused culture with flexible work options—remote from Germany or the Netherlands, offices in Hamburg or Amsterdam—and a Raleigh-based hybrid role requiring in-person collaboration two days per week (Tuesday and Thursday). The position focuses on outbound prospecting, handling inbound leads, needs assessments, scheduling demos, proactive follow-up, and maintaining accurate records, with weekly trainings and daily stand-ups. Perks include personal development opportunities, competitive pay, a learning budget, flexible hours, on-site snacks, and recurring virtual events and meet-ups. Candidates should have strong problem-solving, sales interest or experience, the ability to manage multiple projects, exceptional written and verbal communication, and a detail-oriented, motivated, independent approach; a BA/BS degree is preferred.
|
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|
NA Business Development Representative, airfocus
Lucid Software
|
Salt Lake City
United States |
Not specified | Full-time Tier 2 | Sales |
|
Is remote?:Yes
airfocus by Lucid is a top-rated, growing modular product management and roadmapping platform used by thousands of customers like Ricoh, Good Year, and Wago, recognized by Kununu and Glassdoor. It offers a hybrid workplace with flexible remote options in Germany or the Netherlands, offices in Hamburg or Amsterdam, and the possibility of mixing both depending on the role. The role focuses on outbound prospecting, handling inbound leads, conducting needs assessments, scheduling demos, providing proactive follow-up, and maintaining records, with ongoing team trainings and stand-ups. Requirements include strong problem-solving, sales experience or interest, ability to manage multiple projects, excellent communication, and a proven track record of exceeding targets, with a hybrid setup including in-person collaboration at a South Jordan office two days per week. Preferred qualifications include being detail-oriented, independent, motivated, a BA/BS degree, and the listing references #LI-MK1.
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|
Inbound Sales Development Representative, Education
Lucid Software
|
Salt Lake City
United States |
Not specified | Full-time Tier 2 | Lucid for Education |
|
Is remote?:Yes
Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to help teams turn ideas into reality. The company highlights core values of innovation, passion and excellence, individual empowerment, initiative and ownership, and teamwork over ego, and supports a diverse, respectful, and inclusive culture with a hybrid work model. It has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, and serves over 100 million users worldwide including Fortune 500 customers like Google, GE, and NBC Universal, with partners including Google, Atlassian, and Microsoft. They are seeking smart, energetic, organized, and competitive individuals to join the higher education sales team to accelerate growth, with responsibilities including outbound prospecting, qualifying inbound leads, conducting needs assessments, scheduling online demos, and maintaining CRM records. Requirements include 0-2 years of B2B experience, strong problem-solving and communication skills, a fast-learning mindset, and a hybrid work setup at the South Jordan office two days per week (Tuesday and Thursday), with a preferred BA/BS degree (#LI-MK1).
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|
EMEA Enterprise Expansion Account Executive (German speaking)
Lucid Software
|
Amsterdam
Netherlands |
Not specified | Full-time Tier 1 | Sales |
|
Is remote?:Yes
Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and guided by values of innovation, excellence, empowerment, initiative and ownership, and teamwork. It promotes a diverse, inclusive culture and a hybrid work environment, allowing remote, office, or mixed arrangements, and has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, with over 100 million users worldwide and partnerships with Google, Atlassian, and Microsoft. The Enterprise Account Executives role leads strategic growth for Lucid’s largest customers in the EMEA region, orchestrating outbound prospecting and cross‑functional resources to unlock customer value and close opportunities. Responsibilities include deep product knowledge of Lucid’s full suite, understanding the competitive landscape, sourcing and closing new pipeline across segments, forecasting, and sharing market insights with product and marketing teams, while working with Customer Success Managers to drive renewals and expansion. Requirements encompass 5+ years of SaaS sales experience with enterprise customers and complex sales cycles, Salesforce proficiency, fluency in English and German, and a hybrid Amsterdam office arrangement two days per week (Tuesday and Thursday); preferred qualifications include another European language, Product-Led Growth experience, familiarity with sales acceleration tools, and a BA/BS or equivalent.
|
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|
|
Digital Customer Success Specialist
Lucid Software
|
Salt Lake City
United States |
Not specified | Full-time Tier 2 | Customer Experience |
|
Is remote?:Yes
Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by values of innovation, excellence, empowerment, ownership, and teamwork over ego.
The company values diverse perspectives and maintains a respectful, inclusive culture, operating as a hybrid workplace with remote or in-office options depending on the role.
Lucid has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, and serves over 100 million users worldwide, including Fortune 500 customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft.
The Scaled Customer Success Team, specifically Digital Customer Success Specialists, drive customer success at scale by engaging through email and, when needed, screen shares or calls, to understand customer objectives, monitor retention metrics, promote product adoption, and lead cross-functional initiatives.
Requirements include a bachelor’s degree, 2+ years in a client-facing or technical role, strategic thinking, ownership, strong communication and empathy; the role is hybrid, based at the South Jordan office two days per week (Tuesday and Thursday), with preferred qualifications in technical aptitude, curiosity, and prior customer success management experience.
|
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|
|
Customer Success Specialist
Lucid Software
|
Salt Lake City
United States |
Not specified | Full-time Tier 2 | Customer Experience |
|
Is remote?:Yes
Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) along with airfocus, and upholds core values of innovation, passion and excellence, empowerment, initiative and ownership, and teamwork over ego in a respectful, inclusive culture. The company operates as a hybrid workplace, supporting remote or on-site work to balance life and work, and has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s “Companies that Care,” serving over 100 million users worldwide with customers like Google, GE, and NBC Universal and partners including Google, Atlassian, and Microsoft. Lucid’s Customer Success Team ensures customers maximize value through product adoption, with Specialists engaging primarily by email but also via screen shares or calls to support strategic users and administrators critical to each customer’s Lucid environment. The role’s responsibilities include understanding customers’ business objectives, monitoring retention-focused metrics, sustaining ongoing product adoption, delivering data-driven recommendations at scale, and driving cross-functional initiatives to improve the overall customer experience and loyalty. Requirements include a bachelor’s degree, 2+ years in a client-facing or technical role, strategic thinking, strong communication, ownership-mindedness, empathy, and the ability to thrive in a fast-paced environment; the position is hybrid, with in-person collaboration at the South Jordan office two days per week (Tuesday and Thursday), and preferred qualifications include technical aptitude, curiosity, and prior customer success experience.
|
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|
|
Customer Operations Intern - Summer 2026
Lucid Software
|
Raleigh
United States |
Not specified | Intern | Customer Operations |
|
Is remote?:Yes
Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and it upholds core values of innovation, passion and excellence, individual empowerment, initiative and ownership, and teamwork over ego within a respectful, inclusive culture. The company operates as a hybrid workplace, supports work-life balance with remote or office options, and has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, serving over 100 million users worldwide including Fortune 500 customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. Lucid’s Customer Operations team helps users understand and use the products by handling technical issues, escalating problems, maintaining issue workflows, and collaborating with Engineering, Product Management, Marketing, and other teams, while also creating Help Center content and engaging with the Lucid Community and handling cancellations, refunds, and billing inquiries. Requirements include pursuing a Bachelor's degree with at least a 3.0 GPA, a strong sense of personal ownership and responsibility, the ability to translate complex technical ideas into simple content, excellent written and verbal communication, the ability to work independently and cross-functionally on multiple initiatives with a proven record of driving results, strong analytical and problem-solving skills, attention to detail, a bias toward finding solutions, and a hybrid Raleigh-based schedule two days per week (Tuesday and Thursday). Preferred qualifications include troubleshooting experience, content creation, basic data analytics or teaching experience; the internship is full-time in the summer with the option to extend part-time through the spring semester, and the posting ends with #LI-MK1.
|
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|
|
Billing Support Specialist
Lucid Software
|
Raleigh
United States |
Not specified | Full-time Tier 2 | Customer Experience |
|
Is remote?:Yes
Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative, and teamwork in a diverse, inclusive environment. It maintains a hybrid work model, supports work-life balance through remote or office options, and has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, serving over 100 million users including Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The Billing Support Specialist role involves owning the relationship between Lucid billing and users, solving complex billing issues, and cross-functional collaboration to improve products and internal processes. Responsibilities include investigating cancellation and refund requests, resolving billing concerns like downgrades, duplicate charges, invoice changes, trial subscriptions, and declined payments, researching payment postings and disputes, and communicating clearly with customers while staying aware of product and account type changes. Requirements include 0-2 years of experience or a 3.0+ GPA, strong ownership and empathy, excellent written communication, ability to work independently and cross-functionally on multiple initiatives with proven results, analytical problem-solving skills, attention to detail, and the Raleigh hybrid schedule (remote plus in-office Tuesdays and Thursdays); preferred qualifications include client-facing experience and technical troubleshooting skills.
|
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|
|
Billing Support Specialist
Lucid Software
|
Salt Lake City
United States |
Not specified | Full-time Tier 2 | Customer Experience |
|
Is remote?:Yes
Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, passion and excellence, empowerment, initiative and ownership, and teamwork over ego, while fostering a respectful, inclusive culture. It operates as a hybrid workplace, supporting remote work, office work, or a mix depending on role and team needs. Lucid has earned awards such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and serves over 100 million users worldwide including Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The Billing Support Specialist role involves investigating and processing cancellations and refunds, resolving billing issues like downgrades and duplicate charges, researching payment activity, communicating clearly with customers, and collaborating cross-functionally to improve billing processes and address user pain points. Requirements include 0-2 years of experience or a 3.0+ GPA, ownership, customer empathy, strong written communication, ability to work independently and cross-functionally, strong analytical and problem-solving skills, detail-oriented teamwork; the position is hybrid at the South Jordan office two days per week (Tuesday and Thursday), with preferred qualifications of client-facing experience and technical troubleshooting ability.
|
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|
|
Associate Customer Trainer, EMEA
Lucid Software
|
Amsterdam
Netherlands |
Not specified | Full-time | Customer Experience |
|
Is remote?:Yes
Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by values such as innovation, excellence, empowerment, initiative, and teamwork, with a hybrid, inclusive culture.
The company has earned recognitions like Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Tech, and People’s Companies that Care, and serves over 100 million users globally, including Fortune 500 clients such as Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft.
The Associate Customer Trainer role is the primary training contact for Lucid’s EMEA users, responsible for delivering and developing training to help teams collaborate visually and accelerate their work.
Responsibilities include 50-80% training delivery and travel (live webinars, conference presence, onsite training), about 30% projects and content maintenance, and about 20% operational collaboration (Salesforce/LMS) with a US-based team.
Requirements include 0-1 years experience, strong presentation skills, ability to learn SaaS tools and technical concepts (diagrams), and a hybrid Amsterdam-based setup with two in-office days per week (Tuesday and Thursday); preferred qualifications include experience with visual collaboration platforms, a background in theater/public speaking/education, language skills (Portuguese, French, German, or Spanish), and familiarity with Agile/Scrum/Cloud concepts.
|
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|
|
Associate Customer Success Specialist
Lucid Software
|
Salt Lake City
United States |
Not specified | Full-time Tier 2 | Customer Experience |
|
Is remote?:Yes
Lucid Software is a leader in visual collaboration with products like the Visual Collaboration Suite (Lucidchart, Lucidspark) and airfocus, guided by values of innovation, excellence, empowerment, initiative and ownership, with a diverse, respectful, inclusive culture and a hybrid work model.
The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, serving over 100 million users worldwide including Fortune 500 customers like Google, GE, and NBC Universal, and partnering with Google, Atlassian, and Microsoft.
Lucid’s Scaled Customer Success Team, including the Associate Customer Success Specialist, focuses on maximizing customer value and successful adoption at scale through email, screen shares, or calls, engaging strategic users and administrators.
Key responsibilities include understanding customers’ business objectives, monitoring retention metrics, driving adoption of Lucid products, delivering data-driven recommendations at scale, and developing tools and processes to improve the overall customer experience.
Candidate requirements include a bachelor’s degree, strategic thinking, detail orientation, ownership, strong communication and empathy, ability to thrive in a fast-paced hybrid environment, with preferred qualifications of 2+ years in a client-facing or technical role, technical aptitude in the Lucid Suite, and a desire to learn; this role is hybrid at the South Jordan office two days per week (Tuesday and Thursday).
|
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|
|
APAC SMB New Logo Account Executive
Lucid Software
|
Melbourne
Australia |
Not specified | Full-time Tier 2 | Sales |
|
Is remote?:Yes
Lucid Software is a leader in visual collaboration offering the Visual Collaboration Suite (Lucidchart, Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative, ownership, and teamwork, with a diverse, inclusive culture and a hybrid work model. It has global recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and serves over 100 million users including Fortune 500 clients like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. New Logo Account Executives drive strategic growth for new Lucid SMB customers across territories, engaging with potential and existing clients after qualification to create business value and close opportunities. Responsibilities include closing deals, prospecting, building relationships, maintaining excellent customer service while identifying expansion opportunities, improving outbound prospecting and pipeline, forecasting, and becoming an expert on Lucid’s value propositions, target market, and personas, while embracing Teamwork Over Ego and meeting internal SLAs. Requirements include at least 1 year of sales closing experience (SaaS/tech preferred), strong written and verbal communication, and a hybrid Melbourne-based role with in-office presence two days per week (Tuesday and Thursday); preferred qualifications include software sales experience, Salesforce and Outreach familiarity, ability to manage many prospects, and a BA/BS degree.
|
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|
|
APAC Sales Development Representative, Enterprise
Lucid Software
|
Melbourne
Australia |
Not specified | Full-time Tier 2 | Sales |
|
Is remote?:Yes
Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative and ownership, and teamwork over ego, with a diverse, inclusive culture and a hybrid work model.
The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and its solutions are used by over 100 million users worldwide, including Fortune 500 clients like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft.
The Sales Development Representative (SDR) role partners with Enterprise Account Executives to break into and grow Lucid opportunities, handling account planning, prospecting, lead generation, sales calls, supporting the sales cycle, and potentially running foundational deals autonomously.
Responsibilities include owning the top of the funnel by identifying and engaging strategic target accounts, driving new pipeline through outbound activities (calls, emails, personalized demos, and campaigns), being a trusted advisor by understanding business challenges, collaborating with AEs on tailored outreach and account strategies, and supporting the full sales cycle from first touch to proposal.
Requirements include a minimum of 12 months of sales experience (preferably in software/SaaS), outstanding written and verbal communication, and the ability to manage multiple projects; the position is hybrid in Melbourne, AUS, two days per week (Tuesday and Thursday), with preferred qualifications including experience closing business and familiarity with Salesforce, Salesloft, LinkedIn Sales Navigator, and ZoomInfo.
|
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|
|
APAC Business Development Representative, Enterprise
Lucid Software
|
Melbourne
Australia |
Not specified | Full-time Tier 2 | Sales |
|
Is remote?:Yes
Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by values of innovation, passion and excellence, individual empowerment, initiative and ownership, and teamwork over ego.
The company values diverse perspectives and strives to create an inclusive, respectful culture, with a hybrid work model that allows remote work, in-office work, or a mix depending on role and team needs.
Lucid has earned global recognitions—Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care—and serves over 100 million users worldwide, including Fortune 500 companies, with customers like Google, GE, and NBC Universal and partnerships with Google, Atlassian, and Microsoft.
The Business Development Representative (BDR) partners with Enterprise Account Executives to identify and grow opportunities, handling account planning, prospecting, lead generation, sales calls, and support throughout the sales cycle.
Requirements include at least 12 months of software/SaaS sales experience, strong written and verbal communication, and the ability to manage multiple projects, with a hybrid Melbourne, AUS office two days per week (Tuesday and Thursday); preferred qualifications include closing experience and familiarity with Salesforce, Salesloft, LinkedIn Sales Navigator, and ZoomInfo.
|
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|
|
General Application
Lucid Software
|
Salt Lake City
United States |
Not specified | Unknown | General Application |
|
Is remote?:No
The organization invites applications from individuals who are enthusiastic about their mission, even if there are no current positions that match their backgrounds. By submitting a resume, candidates can enter a talent pool for future job opportunities aligned with their skills and interests. This application is open to candidates from any U.S. state as well as specific international locations, including Amsterdam, Hamburg, and Melbourne. The company is legally able to hire in these areas. Interested individuals are encouraged to apply, even without a specific role in mind.
|
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|
|
EMEA Enterprise Expansion Account Executive (German speaking)
Lucid Software
|
Unknown | Not specified | Full-time Tier 1 | Sales |
|
Is remote?:Yes
Lucid Software specializes in visual collaboration and work acceleration, offering products like Lucidchart and Lucidspark. The company emphasizes core values such as innovation, excellence, teamwork, and inclusivity, fostering a hybrid work environment to maintain work-life balance. Lucid has achieved numerous accolades, including recognition in the Forbes Cloud 100 and Fortune’s Best Workplaces in Technology, and its solutions serve over 100 million users globally, including major clients like Google and GE. Enterprise Account Executives (EAEs) play a critical role in driving strategic growth for existing customers in the EMEA region, focusing on identifying new opportunities and managing complex sales cycles. Candidates for EAE positions should have significant sales experience, particularly with enterprise clients, and possess strong project management and communication skills.
|
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