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Atlassian supports flexible work locations and hires globally, and the company is evolving from product-led growth to an enterprise go-to-market that leverages an AI-powered platform across Jira, Confluence, Loom, and Rovo. The Account-Based Marketing Manager for Strategic & Enterprise accounts in East/Canada will generate pipeline by turning Atlassian’s AI and platform transformation into locally resonant narratives, customer stories, and campaigns. You’ll build and execute 1:1 omni-channel ABM with sales, plan in-person and virtual events, use AI tools to personalize at scale, and influence cross-functional teams to meet regional pipeline goals. On day one, you should have 7+ years in B2B marketing, including 3+ years ABM, proven pipeline generation, strong AI fluency, strategic thinking, data-driven decision making, self-starter traits, and experience with marketing automation/CRM (Salesforce/Marketo), with preferred extras. You’ll join Regional & Partner Marketing, a global team treating marketers as strategists and pipeline owners, shaping Atlassian’s next chapter market-by-market and customer-by-customer.

At Atlassian, employees can work where they prefer and the company is expanding from a product-led growth model to an AI-accelerated enterprise go-to-market, with Jira, Confluence, Loom, and Rovo forming an AI-powered platform. The Account-Based Marketing Manager for East/Canada Strategic & Enterprise accounts will bring this AI/platform transformation to life in-market and generate pipeline for sales. Responsibilities include owning a 1:1 omni-channel ABM strategy in partnership with sales, planning events, coordinating with central teams and partners, and shaping go-to-market motions for target accounts. Requirements are 7+ years of B2B marketing with 3+ years in ABM in a high-growth environment, proven pipeline generation, strong AI fluency, strategic thinking, cross-functional influence, data-driven decision making, and experience with marketing automation/CRM. Nice-to-haves include familiarity with PLG versus sales-led motions, experience marketing to C-suite buyers, knowledge of Atlassian products, and a background in high-growth B2B SaaS; the role sits within Regional & Partner Marketing, a global team of strategists accountable for pipeline and market-by-market storytelling.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally, and the company is at an inflection point, moving from a product-led growth engine to an enterprise go-to-market that leverages AI across Jira, Confluence, Loom, and Rovo. The role, Account-Based Marketing Manager for Strategic & Enterprise accounts in East/Canada, is to generate pipeline for sales and bring Atlassian's AI and platform transformation stories to life in-market with locally resonant proof points and campaigns. Responsibilities include owning 1:1 omni-channel ABM for target accounts, partnering with sales to accelerate deals, planning in-person and virtual events, leveraging AI tools, and coordinating with central teams, partner marketing, and channel partners. Requirements include 7+ years of B2B marketing with 3+ years ABM in high-growth environments, proven pipeline generation, strong AI fluency, strategic thinking, cross-functional influence, data-driven decision making, and experience with marketing automation/CRM such as Salesforce and Marketo. The team is Regional & Partner Marketing, a global group of business owners building a regional marketing function that treats marketers as strategists accountable for pipeline and shapes how Atlassian tells its next chapter market-by-market.

Atlassian offers flexible work options—office, home, or hybrid—and hires in any country where it has a legal entity to support employees' priorities. Its products, including Jira Software, Confluence, and Jira Service Management, help teams organize and complete work, used by Fortune 500 companies and others like NASA, Audi, and Deutsche Bank. The Mid-Market sales team manages about 40 accounts (200–10,000 seat count) with a $2–4M annual quota, pursuing net-new growth and expansion while advocating for customers to feed product feedback. The role involves leading cross-functional deal teams, building executive relationships across IT, business, and marketing groups, and applying MEDDPICC to qualify and win complex, multi-solution opportunities with outcome-based selling. You will collaborate with channel, marketing, product, and customer success to maintain a healthy pipeline, price and negotiate contracts, forecast accurately, stay current on industry trends, and travel occasionally for meetings and events.

Atlassian offers flexible work locations (office, home, or hybrid) and hires globally where they have a legal entity, delivering tools like Jira Software, Confluence, and Jira Service Management to help teams collaborate and deliver results for major customers worldwide. The Mid-Market sales team focuses on a portfolio of mid-sized customers, pursuing cloud-first opportunities, cross-sell, and user expansion while advocating for customers to improve products and experiences. The role requires close collaboration with Channel Partners, Product Specialists, Account Managers, and Solution Engineers, guided by Atlassian’s values to support their evolving sales model. Key responsibilities include owning about 40 accounts with 200-10,000 seats, managing a $2-4M annual quota, leading cross-functional deal teams, and building executive relationships to win complex, outcome-based opportunities. Additional duties involve MEDDPICC qualification, multi-solution opportunities, maintaining a healthy pipeline with accurate forecasting, staying current on industry trends, and traveling occasionally for customer meetings and events.

Atlassian offers flexible work options (office, remote, or hybrid) and hires globally where it has a legal entity, enabling employees to support family and personal goals. Atlassian's software helps teams organize, discuss, and complete work, with clients including Fortune 500 firms and NASA, and products Jira Software, Confluence, and Jira Service Management. The Mid-Market sales team manages a portfolio of mid-sized customers, focusing on cloud-first opportunities, cross-sell and expansion, while advocating for customers to product/engineering teams. The role involves owning about 40 accounts (200-10,000 seats), carrying a $2-4M annual quota, leading cross-functional deal teams, and closing complex, multithreaded opportunities using MEDDPICC and outcome-based selling. Responsibilities include building executive relationships across business units, collaborating with channel, marketing, product, and customer success, maintaining a healthy pipeline with accurate forecasting, staying informed on industry trends, and occasional travel for meetings and events.

Atlassian lets employees choose where to work and hires globally, with products like Jira Software, Confluence, and Jira Service Management helping teams collaborate for customers ranging from NASA to Fortune 500 companies. The Mid-Market sales team identifies cloud-first opportunities, pursues cross-sell and expansion, nurtures customer relationships, and aims for revenue targets, while advocating for customers by feeding feedback to product and engineering and collaborating with Channel Partners, Product Specialists, Account Managers, and Solution Engineers, guided by Atlassian values. In this role you will own 45–75 Mid Market accounts (200–10,000 seats), drive net-new growth and expansion, hold a $2–4M annual quota depending on territory, and act as the quarterback for cross-functional deal teams with clear territory and account plans. You will build executive-level relationships across IT, business, sales, and marketing, and apply MEDDPICC (or similar) to qualify, advance, and win complex opportunities, closing multithreaded, multi-solution deals through outcome-based selling. Expect occasional travel for customer meetings and industry events, collaboration with internal teams to maximize customer satisfaction, negotiation and pricing of contracts, ongoing lead sourcing and qualification to maintain a healthy pipeline with accurate forecasting, and staying informed on industry trends and competitors.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity, giving employees control to balance family and personal priorities. Atlassian’s products, including Jira Software, Confluence, and Jira Service Management, help teams organize, discuss, and complete work, and are used by major customers such as NASA, Audi, Deutsche Bank, Kiva, Dropbox, and many Fortune 500 companies. In the Mid-Market sales role, you’ll own a book of 45-75 accounts with 200-10,000 seats, maintain a $2-4M annual quota, and lead a cross-functional deal team (SDR, SE, SSE, AM, partners) to drive net-new growth and expansion. You’ll build executive relationships across IT, business, sales, and marketing, apply MEDDPICC (or similar) to qualify and win complex opportunities, and pursue multithreaded, multi-solution deals using outcome-based selling, with occasional travel for meetings and events. You’ll collaborate with channel, marketing, product, and customer success teams to maximize customer satisfaction, manage and forecast a healthy pipeline, and stay informed on industry trends and competitors to maintain a competitive edge.

As a Support Account Manager (SAM) at Atlassian, you serve high-profile customers as the main technical contact, requiring deep product knowledge and proactive guidance to prevent issues. You build direct relationships with the customer's senior technical leadership and drive open support cases and escalations to fast resolutions, partnering with Support, Escalations, Engineering, and Product. You coordinate support activities, provide updates, deliver root-cause analyses during incidents and security events, and advocate for the customer to prioritize bugs, enhancements, and action items. You create account plans, execute planned events such as system health checks, upgrades, and migrations, and conduct regular technical reviews to anticipate issues and improve efficiency. You stay current on product roadmaps and releases, communicate security alerts and new product information to customers, present insights and strategies to customers and Atlassian leadership, conduct customer deep dives, and operate with flexible work locations and occasional weekend/holiday coverage as needed.

The SAM is the primary Atlassian contact for all customer technical needs, building deep knowledge of the customer’s environment and establishing direct relationships with senior technical leadership. They drive open support cases and escalations to fast resolution, coordinating with cross-functional teams (Support, Escalations, Engineering, Product) and delivering high-touch support during incidents with root-cause analysis and action items. They act as the voice of the customer within Atlassian to prioritize product bugs, enhancement requests, and action items, and coordinate the execution of planned events like system health checks, upgrades, and migrations. They proactively prevent issues through planning and regular technical reviews, create account plans to improve support and services efficiency, and keep customers informed about new product versions, upgrades, and security alerts. The role includes presenting insights to customers and Atlassian senior leadership, conducting customer deep-dives on technical areas, and offering flexible working arrangements with regional hours, with weekend and holiday coverage required for events and escalations; Atlassian hires in any country where it has a legal entity.

As a Support Account Manager (SAM) at Atlassian, you’ll work with a skilled team to serve high-profile customers, focusing on delivering exceptional service, prompt issue resolution, and acting as the primary technical contact with deep product knowledge. You’ll build strong relationships and provide proactive guidance to prevent issues while collaborating with Support, Engineering, and Product Management to resolve problems efficiently, aligning your action plans with customers’ business goals to maximize their Atlassian investment. You’ll coordinate support, provide updates, and partner across teams to resolve issues, establishing direct relationships with the customer’s senior technical leadership and developing in-depth knowledge of their environment. You’ll drive open cases and escalations to fast resolution, provide high-touch incident and security-event support with root-cause analysis and action items, advocate for the customer inside Atlassian for bugs and enhancement requests, and coordinate customer events like system health checks, upgrades, and migrations, plus proactive technical reviews. Regular hours are Monday–Friday based on regional hours with occasional weekend/holiday coverage for events or escalations; Atlassian offers flexible work locations (office, home, or hybrid) and hires globally where there are legal entities, while you also produce communications on security alerts, product releases, and roadmaps, create account plans, and stay current on new product versions beneficial to the environment.

The Support Account Manager (SAM) at Atlassian serves high-profile customers with exceptional service, acting as the main technical contact and using deep product knowledge to prevent issues through proactive guidance and strong relationships. The SAM collaborates with Support, Engineering, and Product Management to resolve problems efficiently and aligns action plans with customers' business goals to maximize their investment in Atlassian products. The SAM coordinates support, provides updates and details to customers, drives open cases and escalations to fast resolution with cross-functional Atlassian resources, and delivers high-touch support during incidents and security events with root cause analysis and action items. The SAM is the voice of the customer inside Atlassian, prioritizing product bugs, enhancement requests, and action items, and coordinates events such as system health checks, upgrades, and migrations. The SAM conducts proactive technical reviews, creates account plans, stays current on new product versions, produces security and release communications, presents insights to customers and leadership, conducts deep dives, and works standard hours with possible weekend/holiday coverage for events.

Atlassian offers flexible work options (office, remote, or hybrid) and hires globally where it has a legal entity; this role is a remote field sales position based in Germany or the Netherlands. The role covers a territory of 2-4 strategic customers and reports to the Director of Strategic Sales for the DACH region. Responsibilities include developing and closing new opportunities, creating named account or territory plans, driving expansion across the product portfolio, ensuring customer success, and serving as the main contact or escalation point for selected strategic accounts. You will identify key decision-makers, understand customer objectives, position solutions, collaborate with internal teams and partners, and lead complex negotiations and contract discussions. Additional duties include market research and forecasting for senior management, travel as needed, and mentoring junior sales team members if applicable.

Atlassian offers flexible work options (office, remote, or a blend) and hires in any country with a legal entity. The role is a remote field sales position based in Germany or the Netherlands, covering 2-4 strategic DACH customers and reporting to the Director of Strategic Sales. Responsibilities include developing and closing new opportunities, creating named account or territory plans, driving expansion across the product portfolio, and ensuring a high level of customer success. You will be the main contact or escalation point for selected strategic accounts, identify decision-makers, understand client objectives, position solutions, collaborate with internal teams, and lead complex negotiations and travel as needed. The role also involves market research, providing regular sales updates and forecasts to senior management, and mentoring junior team members if applicable.

Atlassian supports flexible work arrangements, allowing office, home, or hybrid setups, and hires in any country with a legal entity; this remote field sales role is based in Germany or the Netherlands. You will manage a territory of 2-4 strategic customers and report to the Director of Strategic Sales for the DACH region. You will develop and close new sales opportunities, implement named account or territory plans, and generate expansion opportunities across Atlassian's full product portfolio while ensuring a high level of customer success. You will be the main contact or escalation point for selected strategic named accounts, identify key decision-makers, build strong relationships, understand client objectives, and position solutions accordingly. You will collaborate with internal teams, lead negotiations and contracts, conduct market research to identify trends and opportunities, provide regular sales updates and forecasts to senior management, travel as needed, and mentor junior sales staff if applicable.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally with virtual interviews as part of its distributed-first approach. The company is growing in the service management market, led by Jira Service Management, with channel partners playing a key role in customer success. They are seeking a Sr. Partner Solutions Architect to grow and support ITSM/ESM channel partners across the full deal cycle—from sourcing to post-sales. The role requires cross-functional collaboration with Partner & Alliance teams, Marketing, Sales, and Product, plus developing acceleration strategies, collateral, blueprints, and reference architectures to scale partner practices. Responsibilities include partner enablement workshops, thought leadership at conferences, providing market feedback to product, and developing account strategies to drive Jira Service Management within the partner ecosystem.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally, with interviews and onboarding conducted virtually as part of being a distributed-first company. Growth in the service management market, led by Jira Service Management, is accelerating, and channel partners are essential to customer success. They are seeking a Sr. Partner Solutions Architect to grow and support ITSM/ESM channel partners across pre-sales to post-sales, enabling enterprise JSM service offerings. The role involves collaborating with multiple teams to develop solution acceleration strategies, create collateral and reference architectures, and deliver technical enablement workshops for partners. Additional responsibilities include driving deal support, shaping account strategies with channel teams, feeding market feedback to product management, and representing Atlassian at conferences and partner events.

Atlassian supports a distributed-first, flexible-work culture, allowing employees to work in an office, from home, or a mix, with global hiring and virtual interviews and onboarding. The company is experiencing accelerating growth in the service management market, led by Jira Service Management, and channel partners are essential to customer success. Atlassian is looking for a Sr. Partner Solutions Architect to grow and enable channel partners focused on service management, helping Solution Partners build enterprise JSM service practices. The role involves collaborating with Partner & Alliance teams, partner managers, Marketing, Sales, and Product to develop an acceleration strategy, create collateral and reference architectures, and support partners across the deal cycle with technical leadership. Additional responsibilities include delivering channel partner enablement workshops, providing market feedback to product management, developing account strategies, and representing Atlassian at conferences and partner events to drive partner success.

Atlassian offers flexible work arrangements, allowing employees to work in an office, from home, or hybrid to support family and personal goals. This is a remote role that requires the candidate to be located in the UK or the Netherlands, and visa sponsorship is not available; candidates must have the right to work there without sponsorship. The Sales Development Representatives collaborate with Sales and Success Account Teams to build the sales pipeline and deliver a stellar customer experience, reporting to a Sales Development Manager in EMEA, with a focus on the Southern Europe Enterprise market. Responsibilities include outbound prospecting, quota carrying, converting to pipeline, qualifying leads through proactive outreach and research, and conducting cold calls and emails to engage decision makers, while collaborating across sales, marketing, partner, and operations teams. The role also involves articulating product value, writing personalized emails, building pipelines with Enterprise Advocates and Marketing, and using tools like Salesforce, Gong, Outreach, LinkedIn Navigator, and AI to improve research, execution, and analysis.

- Atlassian offers flexible work options (office, home, or hybrid), but this remote role requires you to be located in the UK or the Netherlands, and there is no visa sponsorship available. - The position is for a Sales Development Representative in EMEA, focused on the Southern Europe Enterprise segment, reporting to a Sales Development Manager. - You will be accountable for outbound prospecting, quota carrying, and converting prospects into pipeline, with lead qualification through proactive outreach and research. - Responsibilities include cold calls, emails, and other outreach to engage decision-makers, collaboration with sales, marketing, partners, and operations, and navigating objections with value-driven messaging. - You’ll articulate the product value to customers, build your pipeline with Enterprise Advocates and Marketing, and use tools like Salesforce, Gong, Outreach, LinkedIn Navigator, and can leverage AI for research, execution, and analysis.

Atlassian offers flexible work options (office, home, or hybrid) with a remote position that requires you to be located in the UK or The Netherlands. visa sponsorship is not available for this role, so candidates must have the right to work in the UK or The Netherlands without sponsorship. The Sales Development Representatives partner with the Sales and Success Account Teams to build sales pipeline and ensure a delightful customer experience, reporting to a Sales Development Manager in EMEA, with a focus on the Southern Europe enterprise market. Responsibilities include outbound prospecting, meeting quotas, qualifying leads through proactive outreach and research, conducting cold calls and emails, collaborating across teams to develop lead generation strategies, and navigating objections with value-driven messaging. You will articulate the product value, write personalized emails, build pipeline with Enterprise Advocates and Marketing, and use tools like Salesforce, Gong, Outreach, LinkedIn Navigator, and AI to improve research, execution, and analysis.

Atlassian offers flexible work options (office, home, or hybrid) and can hire in any country with a legal entity; for this role, eligible candidates can be located anywhere in Australia and New Zealand if there is sufficient timezone overlap. They’re seeking a Principal Backend Software Engineer focused on delivering creative improvements for engineering teams. The role sits within a team that is part of Atlassian’s effort to be a 100-year company, building a world-class, empowered engineering organization that prioritizes AI and cloud transitions across Jira, Confluence, Trello, and Bitbucket. Responsibilities include tackling the largest and most complex problems from design to launch, delivering cross-team solutions, determining plans of attack on large projects, and handling architecture challenges while applying architectural standards. You will lead code reviews and documentation, manage high-risk bug fixes, set the standard for meaningful reviews, partner across Engineering on company-wide initiatives, transfer deep knowledge across languages, and mentor junior engineers.

Atlassian offers flexible work options—office, remote, or hybrid—to help employees balance family, personal goals, and other priorities. The company can hire anywhere with a legal entity, and with sufficient timezone overlap, eligible candidates can be hired from Australia and New Zealand. They are looking for a Principal Backend Software Engineer to join a team focused on delivering creative improvements for engineering teams. The engineering organization aims to be world-class and empowering, prioritizing AI initiatives and customers’ cloud transition across Jira, Confluence, Trello, and Bitbucket. The role involves solving large, complex problems from design to launch, applying architectural standards, leading code reviews, coordinating multi-team initiatives, mentoring juniors, and sharing deep language knowledge.

Atlassian offers flexible work options—office, remote, or hybrid—and can hire from any country with a legal entity, including Australia and New Zealand for roles with sufficient timezone overlap. They are seeking a Principal Backend Software Engineer focused on delivering creative improvements for engineering teams. The future team aims to be a 100-year company with a world-class engineering organization of empowered teams, prioritizing AI initiatives and helping customers migrate to the cloud, delivering value through Jira, Confluence, Trello, and Bitbucket. In this role, you will tackle the largest and most complex problems from design to launch, deliver cross-team solutions, determine plans of attack on large projects, and handle architecture challenges while applying standards. You will also lead code reviews and documentation, fix high-risk bugs, set the standard for code reviews, collaborate on company-wide initiatives, transfer knowledge across languages, and mentor junior engineers.

DX is a Salt Lake City–based, fast-growing SaaS company that helps engineering leaders improve developer productivity, serving customers like Pinterest and GitHub, and recently being acquired by Atlassian. The company prizes mastery and high performance, focusing on individuals who perform at the highest level to navigate factors beyond their control. The EMEA Field CTO is the primary strategist, storyteller, and technical expert for the region, translating DX research into leadership workshops, executive coaching, and product demonstrations to win business and establish DX as the leading authority on developer productivity and AI measurement in EMEA, while carrying direct commercial accountability. Key duties include owning 15+ named EMEA accounts per half, advancing deals through exec 1:1s and briefings, hosting 2–4 VIP experiences per quarter, enabling DX sales reps, and feeding VOC and competitive intelligence back to product via quarterly reports. The role also requires external thought leadership (podcasts, conferences, webinars), media representation, and field research contributions (3 small ships per quarter or 1 large ship), all aligned to the quarterly research roadmap and DX’s broader global research agenda.

DX is a fast-growing Salt Lake City–based SaaS company focused on developer productivity, collecting millions of data points daily to power insights for major customers like Pinterest, GitHub, and Xero, and it has grown profitably and recently joined Atlassian. The EMEA Field CTO is the primary strategist, storyteller, and technical expert for the EMEA market, translating DX’s research into leadership workshops, executive coaching, narratives, and product demonstrations to win business and establish DX as the authority on productivity and AI measurement in the region. The role carries commercial accountability, maintaining a portfolio of 15+ named EMEA accounts per half, helping advance deals through executive alignment, and hosting 2–4 VIP events per quarter for VP/CTO–level leaders. Responsibilities include field-facing content, VOC feedback to product, deep product demo fluency, media and analyst appearances, podcasts, conferences, webinars, and internal enablement for DX reps, as well as participation in Atlassian’s executive briefing council. Deliverables include field-ready assets, a quarterly VOC report, research ships (3 small per quarter or 1 large), and contributions to the broader research agenda, with a focus on AI ROI and developer productivity.

DX is a fast-growing SaaS company based in Salt Lake City that helps engineering leaders build productive teams, collects millions of data points daily, and counts Pinterest, GitHub, BNY, and Xero among its customers; it has scaled profitably and recently closed an acquisition by Atlassian to expand resources and impact. At its core, DX values mastery and high performance, focusing on individuals excelling at their craft even when outcomes are uncertain. The EMEA Field CTO role is the primary strategist, storyteller, and technical expert for the EMEA market, turning research into leadership workshops, executive coaching, and product demos to win business and establish DX as an authority on developer productivity and AI measurement. The role carries commercial accountability, including managing a portfolio of 15+ named EMEA accounts per half, helping advance deals, hosting 2–4 executive experiences per quarter, providing internal enablement, and participating in the Atlassian executive briefing council. It also involves field content and thought leadership, media appearances, podcasts and conferences, plus field-driven research: 3 small research ships per quarter or one large ship, aligned to a quarterly roadmap, plus ensuring product fluency and feeding VOC to product teams.

DX is a fast-growing SaaS company headquartered in Salt Lake City that helps engineering leaders build high-performing teams, collects millions of data points daily, and powers productivity insights for customers like Pinterest, GitHub, BNY, and Xero, having recently closed an acquisition by Atlassian. The company culture centers on individual mastery and doing your craft at the highest level, with rewards for excellence and an understanding that outcomes are influenced by external factors. The EMEA Field CTO is the primary strategist, storyteller, and technical expert for the EMEA market, translating DX research into leadership workshops, executive coaching, narratives, and product demonstrations to win business and establish DX as the leading authority on developer productivity and AI measurement in EMEA. The role carries direct commercial accountability, managing a portfolio of 15+ named EMEA accounts per half, helping advance deals through executive 1:1s and briefings, and hosting 2–4 VIP experiences per quarter, while also delivering quarterly enablement sessions and participating in the executive briefing council, with VOC feedback to the product team. Additional responsibilities include field content and thought leadership (podcasts, talks, conferences, webinars), maintaining product demo fluency, representing DX in media and analyst discussions, and contributing to field research by producing at least 3 small research ships per quarter or leading 1 large ship, all aligned with the quarterly research roadmap.

The Account Executive, Mid-Market (P50) is a senior, quota-carrying sales role in the Benelux region responsible for driving strategic revenue growth across mid-market accounts, owning the entire commercial process from outbound pipeline generation and discovery to negotiation and close, with a goal of positioning Atlassian’s System of Work as a catalyst for long-term business transformation. You will build data-driven territory plans, engage C-level stakeholders through strategic briefings, and conduct advanced performance analyses to identify market trends, with success measured by quota attainment, executive engagement, and cross-functional influence on a high-impact customer experience. You own an annual ACV quota for new business and expansion within a complex mid-market portfolio, and you will develop sophisticated territory plans and evaluate sales performance to uncover high-value opportunities driven by macro-market trends and competitive indicators. You will manage executive relationships with at least 3 executive briefings and 7 executive sales calls per fiscal year, use a discovery-led consultative approach with ROI/TCO models, and act as the quarterback for the account team coordinating Solution Engineers, Channel Partners, Marketing, and Customer Success. You will also maintain CRM hygiene in Salesforce with MEDDPICC forecasting, contribute to sales plays, drive product expansion into areas like Jira Service Management and Atlassian Intelligence, and mentor junior AEs/SDRs.

The Account Executive, Mid-Market (P50) is a senior, quota-carrying sales role in the Benelux region responsible for driving strategic revenue growth across a defined mid-market book, acting as the quarterback from outbound pipeline generation to complex discovery, negotiation, and close. The role requires moving beyond transactional selling to position Atlassian’s System of Work as a catalyst for long-term business transformation, with data-driven territory plans and engagement of C-level stakeholders through strategic briefings. Success is measured by quota attainment, executive engagement, and the ability to influence cross-functional teams to deliver a coordinated, high-impact customer experience, including at least three executive briefings and seven executive sales calls per fiscal year. Core responsibilities include owning an annual ACV quota target, developing advanced territory plans, performing analyses to identify high-value opportunities, building strategic relationships with C-level and VP-level stakeholders, and using ROI/TCO models to demonstrate long-term impact, while acting as the quarterback for Solution Engineers, Channel Partners, Marketing, and Customer Success. Additional focus areas include driving strategic product expansion (e.g., Jira Service Management, Atlassian Intelligence), maintaining Salesforce CRM hygiene with MEDDPICC forecasting, contributing to sales playbooks, and mentoring junior AEs/SDRs through mandatory certifications and regional market insights.

The Account Executive, Mid-Market (P50) is a senior, quota-carrying sales role in the Benelux region responsible for driving strategic revenue growth across a defined mid-market book and owning the entire commercial process from outbound to close. The role emphasizes moving beyond transactional selling to position Atlassian’s System of Work as a catalyst for long-term business transformation, using data-driven territory plans and executive-level engagement. Success is measured by quota attainment, executive engagement, and cross-functional coordination to deliver a high-impact customer experience, with responsibilities including owning an annual ACV quota for new business and expansion and conducting advanced analyses of market trends. Core activities include executive relationship management (minimum of three executive briefings and seven executive calls per year), consultative value selling with ROI/TCO models, and acting as the quarterback to align Solution Engineers, Partners, Marketing, and Customer Success. Additional focus areas cover operational excellence with CRM hygiene and MEDDPICC forecasting, strategic product expansion into areas like Jira Service Management and Atlassian Intelligence, and mentorship to grow the team through certifications and regional insights.

Atlassian offers flexible work locations and hires in any country where it has a legal entity, with more details at go.atlassian.com/distributed. The Grad++ program combines hands-on technical training, mentorship, and strong social connections to prepare students for a successful career at Atlassian. The role is based in Burnaby, Richmond, or Vancouver, BC, and applicants must be willing to work from one of these locations; it is not eligible for employer sponsorship at the time of hire. Applicants who may require sponsorship in the future are encouraged to indicate this during the application process. Responsibilities include building production-ready features for Jira, Confluence, and Trello; owning end-to-end projects; collaborating in Agile teams; innovating with AI/ML technologies; and solving complex technical problems in distributed systems, data processing, and user experience with data-driven validation.

Atlassian supports flexible work arrangements, allowing teams to collaborate from home, any global office, or a mix of both, and it hires in every country where it has a legal entity. Its Intern program combines hands-on technical training, professional growth, dedicated mentorship, and strong social connections to help students start impactful careers at Atlassian. The internship role is based in Vancouver, Burnaby, or Richmond, BC, and is not eligible for employer sponsorship for work authorization at the time of hire; applicants who may need sponsorship later should indicate this. In Canada, the paid internship runs for 15 weeks, either May–August 2027 or September–December 2027. The Future Team is Atlassian’s engineering organization focused on AI-driven innovation and cloud migration, delivering value across Jira, Confluence, Trello, and Bitbucket, with interns contributing to code and gaining full lifecycle product development experience.

- Atlassian is hiring a Principal in Strategy and Business Operations to partner with the Teamwork Collection (Jira, Confluence, Loom, Trello, Growth) and drive high-impact strategy, growth, and operations initiatives. - The SBO team leads projects from inception to delivery, developing creative, high-quality recommendations and providing insight into what’s working and what’s not for business performance. - The role supports leaders across the Teamwork Collection to accelerate innovation across Atlassian’s largest products, in a fast-moving, distributed-first environment with flexible work locations. - Key responsibilities include mapping innovations to company priorities, driving strategic and data-driven decision-making, leading long-range and short-/medium-term planning with OKRs, and owning business reviews to inform executives about progress and the health of key drivers, while collaborating with product, sales, marketing, data science, and finance. - On day one, candidates should have 8+ years in high-growth software/tech in BizOps or consulting/investment banking, be comfortable with ambiguity and use a structured approach to decision-making, demonstrate strong executive presence and communication, show ownership and independence, and be intellectually curious about technology.

- Atlassian is seeking a passionate Solutions Engineer to join its APAC Solutions Engineering team, focusing on its largest Southeast Asian customers. - The role involves acting as a trusted advisor to major clients and contributing to Atlassian’s broader go-to-market strategy, with applicants encouraged to apply and connect with the Recruitment team. - Atlassian highlights company values centered on open communication, customer focus, collaboration, transparency, and lifelong learning. - The team values emphasize excellence, teamwork over individual achievement, intentional positivity, owning your domain, technical leadership, advocating for Atlassian, and empathizing with customers to drive outcomes. - The position requires owning technical engagements in pre-sales, building trusted advisor relationships with customer technical teams, and driving business and revenue outcomes.

- Atlassian is seeking a passionate Solutions Engineer to join its APAC Solutions Engineering team, focusing on its largest Southeast Asian customers. - The role is to be a trusted advisor who helps major clients achieve their potential with Atlassian. - If you're ready to contribute to the broader GTM strategy, you should apply and connect with the recruitment team. - Atlassian's company values include Open Company, No BS, Build with Heart and Balance, Don’t #@!% the Customer, Play as a Team, Be the Change You Seek, and Lifelong Learning, which guide culture and decision-making. - The team’s values emphasize Excellence, Team > Individual, Intentional Positivity, Own Your Domain, Be a Technical Leader, Advocate for Atlassian, Empathise with Customers, Lifelong Learning, and Drive Business Outcomes.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally where it has a legal entity, with virtual interviews and onboarding as part of a distributed-first culture. Atlassian is seeking an exceptional Solutions Engineer to address complex enterprise challenges, collaborating with the enterprise sales team and regional partners to understand customer needs, deliver compelling demonstrations, and drive business closure. The team serves over 300,000 customers, including NASA, IBM, HubSpot, Samsung, and Coca-Cola, focusing on value selling and showing how Atlassian’s products create enterprise outcomes, with a culture of “play as a team” and potential high earnings from enterprise opportunities in cloud and AI. The role emphasizes strategic technical engagement, opportunity identification, technical problem solving, product expertise, value-driven demonstrations, technical sales leadership, sales collaboration, and customer advocacy. It also involves gathering customer feedback and competitive insights to influence product improvements and maximize customer value through cross-product opportunities and successful implementations.

Atlassian supports flexible work options (office, remote, or hybrid) and conducts interviews and onboarding virtually as a distributed-first company, hiring in any country where they have a legal entity. They are seeking an exceptional Solutions Engineer to collaborate with the enterprise sales team and regional partners to understand customer needs, strategize, deliver compelling demonstrations, and drive deals while ensuring solutions meet client demands. The role sits within a team that serves 300,000+ customers worldwide, including NASA, IBM, HubSpot, Samsung, and Coca-Cola, focusing on value selling and enterprise solutions that transform outcomes. Atlassian emphasizes a "play as a team" culture and offers high earnings potential from enterprise opportunities in cloud and AI, with employees working with Atlassian, not for Atlassian. Key responsibilities include strategic technical engagement, opportunity identification, technical problem solving, product expertise, value-driven demonstrations, technical sales leadership, sales collaboration, and customer advocacy to influence product improvements.

Atlassian supports flexible, distributed work and hires globally where it has a legal entity, with virtual interviews and onboarding. They’re seeking an exceptional Solutions Engineer to collaborate with enterprise sales and regional partners to understand customer needs, strategize on engagement, deliver compelling demonstrations, and drive business closures. The role sits within a team serving 300,000 customers (including NASA, IBM, Hubspot, Samsung, and Coca-Cola) and emphasizes value selling, a “play as a team” culture, and strong earnings potential in cloud and AI opportunities. Responsibilities include strategic technical engagement, identifying cross-product opportunities, technical problem solving, product expertise, value-driven demonstrations, technical sales leadership, sales collaboration, and customer advocacy. Qualifications require a bachelor’s degree or equivalent, 8+ years in presales or solution engineering or related customer-facing tech roles, deep knowledge of Atlassian products, proven demonstrations and evaluations, ability to identify expansion opportunities, and strong communication and collaborative execution skills.

Atlassian offers flexible, distributed-first work arrangements, allowing offices, home, or hybrid work, and hires globally where there is a legal entity, with virtual interviews and onboarding. The company is seeking an exceptional Solutions Engineer to tackle complex enterprise challenges, collaborating with enterprise sales and regional partners to understand needs, map them to Atlassian’s value, and drive deals to closure through compelling demonstrations. The role contributes to customer success and Atlassian’s growth, supported by a team that values value selling, teamwork, and a culture where employees collaborate with Atlassian, not merely for it. Responsibilities include strategic technical engagement with sales, identifying opportunities to expand via cross-product solutions, solving client problems, presenting product expertise, delivering value-driven demos, providing technical sales leadership, and advocating for customers. Qualifications require a bachelor’s degree or equivalent, 8+ years in presales/solution engineering or similar roles, deep knowledge of Atlassian products, proven ability to deliver impactful demos and technical evaluations, and strong collaboration, communication, and organizational skills in fast-paced settings.

Atlassian offers flexible, distributed-first work options—employees can work from an office, from home, or a combination, with virtual interviews and onboarding and the ability to hire in any country with a legal entity. They’re seeking an exceptional Solutions Engineer to tackle complex customer challenges, secure large enterprise deals, and collaborate with the enterprise sales team and regional channel partners to understand needs and drive closure. The role involves strategic technical engagement, identifying cross‑product opportunities, solving client problems, acting as a product expert, delivering value‑driven demonstrations, and guiding customers on best practices and implementation. Atlassian’s team supports over 300,000 customers (including NASA, IBM, Hubspot, Samsung, and Coca‑Cola), emphasizes value selling and a “play as a team” culture, and offers high earnings potential in cloud and AI opportunities, with employees working with Atlassian, not for Atlassian. Qualifications include a bachelor’s degree or equivalent, 8+ years in presales or solution engineering, deep product knowledge, proven demonstrations and evaluations, the ability to identify expansion opportunities, and strong collaboration and communication skills.

At Atlassian, employees can choose to work in an office, from home, or a hybrid arrangement, giving them greater control over work-life balance and priorities. The company hires in any country where it has a legal entity. Engineers drive large, complex projects autonomously from technical design to launch, and tackle architecture challenges while evolving architectural standards. They lead code reviews, maintain documentation, and own high-risk bug fixes, while partnering across engineering teams to deliver company-wide initiatives. They also mentor junior engineers through pairing and design coaching.

At Atlassian, employees can choose to work in an office, from home, or in a hybrid arrangement, helping them balance family, personal goals, and other priorities. The company can hire people in any country where it has a legal entity. Roles involve driving large, complex projects autonomously from technical design to launch. They tackle complex architecture challenges, and continuously evolve architectural standards, while leading code reviews, documentation, and owning high-risk bug fixes. They partner across engineering teams to deliver company-wide initiatives and mentor junior engineers through pairing and design coaching.

Atlassian is transitioning from a product-led growth model to an enterprise go-to-market motion, with AI powering its platform (Jira, Confluence, Loom, Rovo) as the connective tissue for how teams plan, build, and deliver. The Senior Regional Marketing Manager for India will bring this transformation to life in-market and generate pipeline for sales, collaborating with sales, PMM, demand gen, events, and partner marketing. You will own a regional pipeline target, execute the regional marketing strategy, align with regional sales on target accounts and go-to-market motions, diagnose performance gaps, and drive changes to meet numbers. You will translate regional insights into recommendations for global campaigns, bring the AI/platform narrative to locally resonant proof points and customer stories, and leverage AI tools to inform strategy and accelerate performance. You will influence central teams, be the voice of India within the marketing organization, coordinate across ABM/demand gen/events/partner marketing, manage co-marketing with partners, oversee the regional calendar, measure performance, and adapt global content for local relevance.

Atlassian is evolving from a product-led growth model to an enterprise go-to-market motion, with AI accelerating the shift and Jira, Confluence, Loom, and Rovo forming an AI-powered platform that connects how top teams plan, build, and deliver. The Senior Regional Marketing Manager for India will own the regional pipeline, be directly accountable for generating and accelerating opportunities for the sales team, and partner with sales, PMM, demand gen, events, and partner marketing. Responsibilities include building and executing the regional marketing strategy, aligning with regional sales on target accounts and GTM motions, diagnosing performance gaps, translating market intelligence into recommendations for global campaigns, and translating global narratives into locally resonant proof points and themes. The role also involves bringing Atlassian’s AI and platform transformation to life in-market, leveraging AI tools to inform strategy and accelerate performance, and influencing central teams based on regional needs. Additional duties include acting as the voice of India within marketing, coordinating across ABM, demand gen, events, and partner marketing, managing the regional activity calendar, measuring performance, and adapting global content to ensure regional relevance.

Atlassian is at an inflection point, moving from a successful product-led growth model to an enterprise go-to-market on top of its large installed base, with AI accelerating everything and its products becoming an AI-powered platform. The Senior Regional Marketing Manager for India will bring this AI and platform transformation story to market and turn it into sales pipeline, ensuring every action is measured by pipeline outcomes. The role entails owning a regional pipeline target, building and executing the regional marketing strategy with sales leadership, and coordinating with regional teams across sales, PMM, demand gen, events, and partner marketing to generate and accelerate opportunities. Responsibilities include diagnosing performance gaps, translating regional market intelligence into recommendations for global campaigns, creating locally resonant proof points and campaign themes, and leveraging AI tools to inform strategy and speed up campaign development and performance analysis. The position also involves influencing central teams, representing India in planning, coordinating ABM/demand gen/events/partner marketing, driving co-marketing with partners, managing the regional calendar, and measuring/reporting regional performance while adapting global content for local relevance.

Atlassian’s mission to unleash the potential of every team underpins its well-known products (Jira, Confluence, and Bitbucket) and their impact, from NASA’s Mars Rover to Cochlear’s hearing solutions. The role sits in the Central AI Org, specifically the AI & ML Platform team, which aims to drive AI innovation and build a robust AI infrastructure plus a centralized Search, Q&A, and Conversational AI system across Atlassian products. The AI & ML Platform team seeks to democratize AI for Atlassian’s teams, customers, and ecosystem by delivering horizontal AI capabilities and tooling to develop, deploy, measure, and operate AI/ML experiences, integrating with the Atlassian Data Platform while enforcing security and data usage policies. As a Senior Machine Learning System Engineer, you’ll help develop core infrastructure that enables engineers, ML engineers, and data scientists to build, train, evaluate, deploy, and manage ML models and pipelines, collaborating with product teams like Jira and Confluence and working with open-source or proprietary LLMs. The role involves leading projects from design to launch, delivering solutions used by millions, performing code reviews and documentation, partnering on company-wide initiatives, and mentoring junior engineers, all within Atlassian’s flexible work arrangement policy.

Atlassian’s mission is to unleash the potential of every team, with products like Jira, Confluence, and Bitbucket enabling collaboration and real-world impact such as NASA’s Mars Rover and Cochlear’s hearing devices. The company has a Central AI Org focused on AI innovation and building a robust Atlassian AI infrastructure, including horizontal AI capabilities and a centralized search, Q&A, and conversational AI system. The AI & ML Platform Team aims to democratize AI/ML by providing productive tools that integrate with the Atlassian Data Platform to develop, deploy, measure, and operate AI experiences while adhering to security and data usage policies. The Senior Machine Learning System Engineer role involves developing core infrastructure for ML across Atlassian products, collaborating with teams like Jira and Confluence, and curating datasets or fine-tuning LLMs as needed. The position offers opportunities to lead from design to launch, deliver AI features used by millions, contribute to cross-team initiatives, mentor junior members, and work with flexible arrangements across countries where Atlassian has a legal entity.

Atlassian’s mission to unleash the potential of every team is realized through its collaborative products like Jira, Confluence, and Bitbucket that help teams succeed. The Central AI Org, and specifically the AI & ML Platform team, drives AI innovation, builds horizontal AI capabilities, and aims to establish a centralized search, Q&A, and conversational AI system integrated across all Atlassian products. Their goal is to democratize AI/ML by creating tools for development, deployment, measurement, and operation of AI experiences, with integration to the Atlassian Data Platform and strict security and data usage policies. The Senior Machine Learning System Engineer role focuses on developing core infrastructure that enables engineers, ML engineers, and data scientists to build, train, deploy, and manage ML models, collaborating with teams like Jira and Confluence and fine-tuning LLMs. Responsibilities include delivering cutting-edge AI solutions used by millions, conducting code reviews and documentation, partnering on company-wide initiatives, and mentoring junior team members.

Atlassian's mission is to unleash the potential of every team, with products like Jira, Confluence, and Bitbucket that enable collaboration across industries and have real-world impact. The role is in the Central AI Org's AI & ML Platform team, which aims to drive AI innovation, build horizontal AI capabilities, and establish a centralized search, Q&A, and conversational AI system across Atlassian products. The team seeks to democratize AI/ML across Atlassian's teams and ecosystem by creating tools to develop, deploy, measure, and operate AI experiences that integrate with the Atlassian Data Platform while upholding security and data usage policies. Atlassian offers flexible work options globally, and the Senior Machine Learning System Engineer role involves developing core infrastructure to empower engineers and data scientists to build, train, evaluate, deploy, and manage ML models and pipelines, collaborating with product teams like Jira and Confluence. Responsibilities include curating ML datasets, fine-tuning LLMs, leading projects from design to launch, delivering scalable AI features used by millions, performing code reviews and documentation, and mentoring junior engineers while partnering on cross-team initiatives.

Atlassian’s mission is to unleash the potential of every team, with products like Jira, Confluence, and Bitbucket that enable collaboration and have powered breakthroughs from NASA’s Mars Rover to Cochlear’s hearing devices. The Central AI Org aims to drive AI innovation across all products by developing horizontal AI capabilities and infrastructure, and by building a centralized Search, Q&A, and Conversational AI system that can integrate with all Atlassian products and beyond. The AI & ML Platform Team focuses on democratizing AI and ML by creating tools to develop, deploy, measure, and operate AI/ML experiences that seamlessly integrate with the Atlassian Data Platform while upholding security and data usage policies. The Senior Machine Learning System Engineer role involves building and refining core infrastructure for ML models and pipelines, collaborating with product teams to address ML challenges, and potentially curating datasets or tuning LLMs. Responsibilities include leading projects from design to launch, delivering cross-product AI features used by millions, performing code reviews and documentation, partnering on company-wide initiatives, and mentoring junior team members, all while offering flexible work arrangements and hiring in any country with a legal entity.

Atlassian's mission is to unleash the potential of every team, with well-known products like Jira, Confluence, and Bitbucket that support collaboration and have powered impactful missions such as NASA's Mars Rover and Cochlear's hearing tech. The role sits in the Central AI Org, which drives AI innovation across Atlassian and aims to deliver seamless AI experiences and a robust AI infrastructure, including a centralized Search, Q&A, and Conversational AI system. The AI & ML Platform Team seeks to democratize AI and ML across Atlassian’s teams, customers, and ecosystem by building horizontal AI capabilities and tools that integrate with the Atlassian Data Platform while adhering to security and data usage policies. As a Senior Machine Learning System Engineer, you’ll develop core infrastructure enabling engineers and data scientists to build, train, evaluate, deploy, and manage ML models and pipelines, collaborating with Jira and Confluence teams to address their ML needs, including curating datasets and tuning LLMs. You’ll lead projects from design to launch, deliver AI features used by millions, perform code reviews and documentation, partner across teams on company-wide initiatives, and mentor junior engineers while working flexibly—office, remote, or hybrid—in any country where Atlassian has a legal entity.

Atlassian’s mission is to unleash the potential of every team, with collaborative products like Jira, Confluence, and Bitbucket that help teams succeed. The company’s Central AI Org aims to drive AI innovation across all products, building robust AI infrastructure and a centralized Search, Q&A, and Conversational AI system, while exploring integrations beyond the Atlassian ecosystem. The AI & ML Platform Team works to democratize AI by creating productive, reliable tools that enable development, deployment, measurement, and operation of AI/ML experiences, integrated with the Atlassian Data Platform and following strict security policies. The role of Senior Machine Learning System Engineer involves developing core infrastructure that enables engineers, ML engineers, and data scientists to create, train, evaluate, deploy, and manage ML models and pipelines, collaborating with product teams like Jira and Confluence and curating datasets or fine-tuning open-source or proprietary LLMs. You’ll lead projects from design to launch, deliver solutions used across products, conduct code reviews and bug fixes, partner on company-wide initiatives, and mentor junior team members.

Atlassian’s mission is to unleash the potential of every team, with products like Jira, Confluence, and Bitbucket that power collaboration across diverse teams and drive real-world breakthroughs (such as NASA’s Mars Rover and Cochlear). You will join the Central AI Org, specifically the AI & ML Platform team, which is dedicated to driving AI innovation across Atlassian products and building a robust AI infrastructure for the future. The Central AI Org aims to develop horizontal AI capabilities, establish a centralized Search, Q&A, and Conversational AI system, and explore integrating Atlassian products with AI solutions beyond the Atlassian ecosystem. The AI & ML Platform Team seeks to democratize AI/ML for Atlassian’s teams and customers by creating productive, reliable tools that integrate with the Atlassian Data Platform while adhering to security and data usage policies. As a Senior Machine Learning System Engineer, you’ll architect core ML infrastructure, collaborate with product teams, curate datasets, fine-tune or access LLMs, lead end-to-end projects, deliver cross-team AI features, perform reviews and documentation, and mentor junior engineers.

Atlassian’s mission is to unleash the potential of every team, with products like Jira, Confluence, and Bitbucket that support collaboration across diverse teams and have real-world impact, from NASA’s Mars Rover to Cochlear. The company’s Central AI Org aims to drive AI innovation and infrastructure, delivering seamless AI experiences and building a centralized Search, Q&A, and Conversational AI system that integrates with all Atlassian products. The AI & ML Platform Team seeks to democratize AI/ML by building productive tools for development, deployment, measurement, and operation, integrating with the Atlassian Data Platform while adhering to security and data usage policies. As a Senior Machine Learning System Engineer, you will develop core infrastructure that enables engineers, ML engineers, and data scientists to create, train, evaluate, deploy, and manage ML models and pipelines, collaborating with product teams like Jira and Confluence and potentially curating datasets or fine-tuning LLMs. The role offers end-to-end ownership from design to launch, delivering cutting-edge AI features used by millions, performing code reviews and documentation, partnering on company-wide initiatives, and mentoring junior teammates.

Atlassian’s mission is to unleash the potential of every team, supported by collaboration products like Jira, Confluence, and Bitbucket that empower teams to succeed and even enable world-changing moments like NASA’s Mars rover and Cochlear’s hearing solution. The role sits in the Central AI Org, specifically the AI & ML Platform team, which drives AI innovation, builds horizontal AI capabilities, and creates a centralized Search, Q&A, and Conversational AI system that integrates with all Atlassian products and explores AI solutions beyond the ecosystem. The AI & ML Platform Team aims to democratize AI/ML across Atlassian’s teams, customers, and ecosystem by delivering productive tools to develop, deploy, measure, and operate AI experiences, in integration with the Atlassian Data Platform and while adhering to security and data usage policies. As a Senior Machine Learning System Engineer, you’ll develop the core infrastructure enabling engineers and data scientists to build, train, evaluate, deploy, and manage ML models and pipelines, collaborating with product teams like Jira and Confluence, curating datasets, fine-tuning open-source LLMs or using proprietary LLMs, and leading projects from design to launch. Atlassian supports flexible work arrangements and hiring in any country with a legal entity, with responsibilities including delivering impactful solutions used by millions, performing code reviews, documentation, bug fixes, cross-team initiatives, and mentoring junior teammates.

Atlassian uses a distributed-first model, letting employees work from office, home, or a mix, and hires globally with virtual interviews and onboarding. The Senior Enterprise Delivery Manager will lead Atlassian’s largest, most complex customers through their transition to the cloud as a strategic advisor and technical consultant, guiding the delivery and governance of large-scale migrations. The role requires both business acumen and technical fluency and is suitable for those from delivery management, DevOps, QA/testing, or engineering, with demonstrated expertise in cloud strategy and AI adoption. Key responsibilities span migration strategy, risk management, technical architecture, trusted advisory, delivery excellence, accountability, stakeholder and escalation management, and ongoing industry insight. The successful candidate will identify challenges and implement data-backed, actionable remediations to ensure successful cloud migrations and positive outcomes for Atlassian’s strategic customers.

Atlassian supports flexible, distributed-first work arrangements with virtual hiring and onboarding across countries. The Senior Enterprise Delivery Manager will guide Atlassian’s largest customers through cloud migrations as the primary strategic advisor, leading delivery and governance and collaborating with cross-functional teams. The role requires business acumen and technical fluency to develop customer cloud strategies and drive adoption of cloud features, including AI, with a focus on data movement and system integration. Responsibilities include end-to-end migration strategy, risk management and remediation, technical architecture around APIs and automation, trusted advisory to senior leadership, delivery excellence, accountability, stakeholder management, escalation, and industry insights. The ideal candidate thrives at the intersection of strategy, data, and execution and stays ahead of trends to propose innovative solutions to business challenges.

The ITSM Analytics group within Atlassian’s Jira Service Management builds the reporting and analytics platform that turns JSM operational data (requests, incidents, SLAs, assets, and Ops/Opsgenie) into actionable insights for IT and service teams, a key differentiator in the ITSM market. The team owns JSM’s end-to-end analytics surface, including Custom Metrics (configurable and ratio metrics with out-of-the-box templates), JSM Insights (SLA-breach insight engine and GraphQL APIs), Operations Reports, Assets Reporting, and the JSM Summary Page. It’s a full-stack effort spanning frontend dashboards and metric-authoring UIs, backend GraphQL APIs and data pipelines, and reporting data infrastructure, with high ownership and a path from EAP to Beta to GA while prioritizing performance, scale, and data quality/observability. The role leads a charter-defining team building the analytics engine at the heart of Atlassian’s ITSM strategy, with high visibility tied to FY27 JSM growth objectives and a broad surface from greenfield to scale across Custom Metrics, Insights, Ops, and Assets reporting, plus deep technical work in data platforms, GraphQL APIs, and modern React frontends. You will grow and shape a multi-pod team, set technical direction for a large data domain, and own outcomes as the product GA’s to enterprise customers.

The ITSM Analytics group within Atlassian’s Jira Service Management builds the reporting and analytics platform that turns JSM operational data into actionable insight for IT and service teams, a key differentiator in the ITSM market. The team owns JSM’s end-to-end reporting surface, including Custom Metrics, JSM Insights, Operations Reports, Assets Reporting, and the JSM Summary Page. It is a full-stack team spanning frontend dashboards, backend GraphQL APIs, data pipelines, and the reporting data infrastructure, with high ownership across EAP to GA and a focus on performance, scale, and data quality. The role involves leading a charter-defining team building the analytics engine at the heart of Atlassian’s ITSM strategy, with high visibility tied to FY27 JSM growth and a surface ranging from greenfield to scale and deep technical depth. You will grow and shape a multi-pod team, set technical direction for a large data domain, and own outcomes as GA is delivered to enterprise customers.

Atlassian supports flexible work locations and hires people in any country where they have a legal entity. The role is Senior Customer Success Architect (AI) focused on Atlassian’s Rovo AI platform, leading time-boxed, co-built engagements that move customers from “Rovo is turned on” to measurable business value and creating repeatable, scalable methodologies. You’ll work with enterprise teams on complex activations, build playbooks, run internal enablement, and maintain collaboration with the Rovo Product and Engineering teams. The role blends AI and Atlassian platform expertise with customer success leadership to drive measurable adoption outcomes at both the engagement and program levels, reporting to a regional leader. Senior CSAs are technical experts who partner with Pre-Sales, Post-Sales, and Product to deliver guidance, showcase customer successes, and expand the reach of AI and the Atlassian System of Work into new use cases and markets, helping enterprise customers maximize their Atlassian investment.

- Atlassian offers flexible work locations (office, home, or hybrid) and hires globally wherever it has a legal entity. - The Senior Customer Success Architect (AI) will lead time-boxed, co-built engagements to move Rovo adoption from initial activation to measurable business value and develop repeatable, scalable methodologies. - The role partners with enterprise teams on complex activations, builds playbooks, runs internal enablement, and stays aligned with Rovo Product and Engineering, bridging AI expertise with customer success leadership. - Senior CSAs are technical experts who provide Atlassian solutions and guidance, collaborating with Pre-Sales, Post-Sales, and Product teams to help customers achieve their outcomes. - The aim is to maximize enterprise customers’ Atlassian investment and expand AI and the Atlassian System of Work into new use cases and markets by showcasing successes and driving broader adoption.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally where they have a legal entity, with roles in Australia and New Zealand possible if there is sufficient timezone overlap, and they encourage applicants to apply and chat with Recruitment. They are seeking Senior Software Engineers to join Sydney engineering teams (Jira Server, Jira Cloud, Growth) with a focus on taking significant responsibility, being a role model, and mentoring others. Atlassian emphasizes learning and adaptability, noting that even without Java experience you can interview, as the company values learning new technologies, with a stack that includes Java as the primary language as well as Kotlin, Go, Python, and Ruby. In the role, you will drive large, complex projects autonomously from design to launch, determine plans-of-attack, tackle architecture challenges, lead code reviews and documentation, and fix high-risk bugs while collaborating across engineering teams on company-wide initiatives. You will transfer your depth of knowledge from your current language to excel as a Java developer and mentor more junior members.

- Atlassian offers flexible work locations (office, home, or hybrid) and hires globally where they have a legal entity, with Australia/New Zealand roles possible given sufficient timezone overlap. - They’re looking for engineers to join Sydney teams (Jira Server, Jira Cloud, Growth), specifically Senior Software Engineers who are highly capable, take responsibility, and mentor others. - Atlassian welcomes candidates without Java experience, emphasizing learning ability; while Java is the primary language, candidates are evaluated based on their strongest language during interviews. - The tech stack includes Java plus Kotlin, Golang, Python, and Ruby, and they prioritize using the right tool for the job over sticking to a single language. - The role involves driving large projects autonomously, planning and solving architecture, leading code reviews and bug fixes, partnering across teams, and mentoring juniors while transferring language knowledge to excel as a Java developer.

At Atlassian, you can work in an office, from home, or in a hybrid setup, and the company hires globally where it has a legal entity, with sufficient timezone overlap allowing candidates from anywhere in Australia and New Zealand for this role. If you’re interested, apply and chat with the Recruitment team, as Atlassian is seeking Engineers to join Sydney teams such as Jira Server, Jira Cloud, and Growth. The Senior Software Engineer role emphasizes taking high responsibility, mentoring others, and serving as a role model while continuing to grow your skills. Atlassian supports learning new technologies and allows you to interview in the language you’re best at, even if you don’t have Java experience, since they value using the right tool for the job. In this role, you’ll drive large autonomous projects from design to launch, tackle architecture challenges, lead code reviews, collaborate across teams on company-wide initiatives, and mentor junior engineers while transferring knowledge from your current language to excel as a Java developer.

Atlassian offers flexible work locations (office, remote, or hybrid) and can hire globally where it has a legal entity, enabling better balance for family and personal goals. The Search Platform aims to power trusted cross-product knowledge search and discovery across Atlassian’s products for people and agents. They seek a product-minded ML systems leader, a Principal ML Systems Engineer, with deep applied ML and production infrastructure expertise to advance document understanding and indexing for enterprise search. Responsibilities include setting technical direction for a major ML-powered search data and indexing capability, advancing production ML approaches for document understanding, content representations, embeddings, and index construction and evolution, and owning the ML lifecycle end-to-end. They will partner with Search Quality and product teams on online outcome measurement, design scalable ML and distributed-data systems, create reusable ML and indexing patterns for easy indexing of new sources and content types, and lead difficult cross-team decisions while mentoring others.

At Atlassian, employees can work in an office, from home, or in a hybrid arrangement, and the company hires in any country where it has a legal entity. The Search Platform aims to power trusted, cross-product knowledge search and discovery for people and agents across all of Atlassian’s product and agentic surfaces. They are seeking a Principal Machine Learning Systems Engineer with deep expertise in applied ML and production ML infrastructure. The role will set the technical direction for a major ML-powered search and indexing capability and own the ML lifecycle end-to-end—from problem framing and data/feature strategy to architecture, deployment, monitoring, and continuous improvement. Responsibilities include designing scalable distributed systems, advancing ML approaches for document understanding and embeddings, creating reusable indexing patterns, collaborating with search quality and product teams, and mentoring across partner teams.

At Atlassian, employees can work anywhere—office, home, or a hybrid arrangement—and the company hires in any country where it has a legal entity. As Principal Engineer in Search Platform, you’ll lead the technical vision, architecture, and delivery for planetary-scale data ingestion and indexing powering Atlassian Search and Rovo, across multi-cloud, isolated cloud, compliance, and encryption. You’ll own Enterprise Trust & Compliance, delivering requirements for multi-cloud, FedRAMP, BYOK encryption, and data residency, while simplifying architecture to build a trusted platform. You’ll shape the indexing platform for AI-era workloads by evolving high-throughput, low-latency pipelines to meet AI and agentic retrieval demands, ensuring freshness, context relevance, and scale across billions of events, and you’ll work across ML, Data, Cloud Infra, and product teams. You’ll drive system efficiency at scale through smarter sharding, disaggregated storage, and compute efficiency, and you’ll stay ahead of advances in vector/hybrid indexing and agentic memory to accelerate Atlassian’s roadmap.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where they have a legal entity. As Principal Engineer in Search Platform, you will be a technical leader driving core indexing engines and enterprise-grade trust capabilities powering Atlassian Search and Rovo, leading the vision, architecture, and delivery for planetary-scale data ingestion and indexing while meeting enterprise commitments across multi-cloud, isolated cloud, compliance, and encryption. Responsibilities include leading Enterprise Trust & Compliance—owning the technical strategy and delivery for multi-cloud, isolated cloud, FedRAMP, BYOK encryption, and data residency. You will shape the indexing platform for AI-era workloads by evolving high-throughput, low-latency distributed indexing pipelines to meet retrieval demands for freshness, context relevance, and billions of events, while working across ML, Data, Cloud Infrastructure, and product teams. You will drive system efficiency at scale through smarter sharding, disaggregated storage, and compute efficiency, capitalize on agentic development advances in retrieval architectures, vector/hybrid indexing, and agentic memory patterns, and bring external advances into Atlassian's platform and product roadmap while simplifying architecture and reducing complexity.

Atlassians can work in the office, from home, or in a hybrid setup, and the company hires in any country where it has a legal entity to support employees’ family and personal goals. The principal engineer role targets senior engineers with breadth across multiple backend technologies who take pride in mentoring others. In this role, you tackle the largest and most complex problems from technical design to launch and deliver solutions used by other teams. You determine plans for large projects, address architecture challenges, apply architectural standards, lead code reviews and documentation, and handle high-risk bug fixes. You also partner across engineering teams on company-wide initiatives, transfer deep knowledge from your current language to excel as a software engineer, and mentor more junior members.

Atlassian supports flexible work locations and hires globally where they have a legal entity. The principal engineer role targets an experienced engineer with broad backend expertise who acts as a role model and mentors junior teammates. Key responsibilities include tackling the largest and most complex problems from technical design to launch and delivering solutions used by other teams. You will determine plans of attack on large projects, tackle architecture challenges, apply architectural standards, and lead code reviews, documentation, and high-risk bug fixes. The role also involves setting standards for code reviews, collaborating across engineering teams on company-wide initiatives, transferring knowledge across languages, and mentoring more junior members.

- Atlassian offers flexible work options (office, home, or hybrid) and hires globally in countries where it has a legal entity. - The Trust Engagement team consists of security and compliance professionals who help customers perform risk assessments to trust Atlassian Cloud products, and the Senior Manager will drive growth and expansion of how trust is earned and maintained. - Responsibilities include leading an AMER-based team, coordinating with Trust & Security, GTM/Sales, Compliance, Privacy, Legal, and Customer Support, driving process, tooling, and reporting improvements, and acting as the primary escalation point for strategic/enterprise customers, plus supporting executive briefings and assisting Legal with security terms. - On day one, candidates should have 10+ years in security/governance/risk/compliance management, experience mentoring teams, cross-functional influence, experience scaling trust programs, and familiarity with AI tools and AI security/compliance considerations, plus knowledge of certifications like FedRAMP, ISO 27001, and PCI-DSS. - The role is part of Atlassian’s rapid growth of the Trust Engagement team, aimed at delivering customer trust at scale through strategic initiatives across multiple departments.

- Atlassian offers flexible work locations (office, home, or hybrid) and hires in any country where it has a legal entity. - The Trust Engagement team is a globally distributed group of security and compliance professionals helping customers perform risk assessments to trust Atlassian Cloud products, while expanding the Trust program and narrative. - As Senior Manager, you will drive growth in how Atlassian earns and maintains customer trust, oversee interactions with Trust & Security, Go-To-Market/Sales, Compliance, Privacy, Legal, and Customer Support, and lead strategic improvements to processes and product features to strengthen customer engagement. - You will lead a high-performing AMER-based team, contribute to strategic planning with senior leadership, partner cross-functionally to deliver customer trust outcomes at scale, and handle strategic and enterprise customer escalations as well as support executive briefings and security/compliance term negotiations. - The role requires 10+ years in management across security, governance, risk, and compliance; experience mentoring teams; ability to influence multiple functions; experience scaling trust programs; familiarity with AI tools and AI security considerations; and knowledge of certifications such as FedRAMP, ISO 27001, PCI-DSS, plus experience with regulatory compliance and cloud security in large enterprises.

- Atlassian supports flexible work locations (office, home, or hybrid) and hires globally in any country where the company has a legal entity. - The Trust Engagement team is a globally distributed group of security and compliance professionals who help customers perform risk assessments to trust Atlassian Cloud products, valuing diverse thinking and collaboration. - The Senior Manager will drive growth and expansion of how Atlassian earns and maintains customer trust, overseeing interactions with Trust & Security, Go-To-Market/Sales, Compliance, Privacy, Legal, and Customer Support, with a focus on improving practices and customer engagement and serving as the primary contact for strategic/enterprise escalations. - Responsibilities include providing leadership to an Americas-based team, shaping enterprise strategy with senior leadership, improving processes, tooling, and reporting, partnering cross-functionally on initiatives, supporting executive briefings, and assisting Legal in negotiating security and compliance terms for customer agreements. - The role requires 10+ years in security/GRC management, experience building high-performing teams and driving cross-functional change, a track record of scaling trust programs, familiarity with AI tools and AI security considerations, ability to brief executives, and knowledge of certifications such as FedRAMP, ISO 27001, and PCI-DSS in large-scale cloud environments.

Atlassian lets employees choose where they work and hires in any country where they have a legal entity. The Trust Engagement team is a globally distributed group of security and compliance professionals helping customers perform risk assessments to trust Atlassian’s cloud products. The Senior Manager will lead a high-performing AMER-based team and drive strategic enhancements to trust and security practices, processes, product features, and customer engagement, while coordinating with security, GTM, compliance, privacy, legal, and support. This role also acts as the primary escalation contact for strategic and enterprise customers, supports executive briefings, and ensures security and compliance terms are negotiated in customer agreements. Applicants should have 10+ years in security/risk/compliance leadership, a track record of scaling programs, experience with AI tools and AI security considerations, and familiarity with major certifications and large-scale enterprise cloud environments.

Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country where it has a legal entity, with the Trust Engagement team consisting of globally distributed security and compliance professionals helping customers perform risk assessments to trust Atlassian Cloud Products. As a Senior Manager, you will drive the growth and expansion of how Atlassian earns and maintains customer trust by overseeing the team’s interactions with Trust & Security, Go-To-Market/Sales, Compliance, Privacy, Legal, and Customer Support, focusing on enhancing practices, internal processes, product features, and customer engagement. You will provide leadership to a high-performing AMER-based team, contribute to strategic planning with senior leadership, drive improvements in processes, tooling, and reporting, and partner cross-functionally to deliver customer trust outcomes at scale; you will also be the primary contact for strategic and enterprise customer escalations and support executive briefings and security/compliance negotiations in customer agreements. The role requires 10+ years in management across security, governance, risk, and compliance, experience mentoring teams, the ability to influence cross-functional stakeholders, a track record of scaling trust programs, familiarity with AI tools for efficiency and AI security considerations, and knowledge of certifications such as FedRAMP, ISO 27001, and PCI-DSS, along with experience in regulatory compliance, global privacy programs, and cloud security in large enterprises. This position offers the opportunity to work with diverse teams to strengthen customer trust in Atlassian’s cloud products as the Trust Engagement team grows to meet the company’s ambitious objectives.

At Atlassian, employees can work from the office, home, or a hybrid arrangement, and the company hires in any country where it has a legal entity. The Trust Engagement team is a globally distributed group of security and compliance professionals that helps customers perform risk assessments to trust Atlassian’s cloud products. As Senior Manager, you will lead an AMER-based team, drive growth of customer trust, and collaborate with Security, Go-To-Market, Compliance, Privacy, Legal, and Support to improve practices and processes. You will serve as the primary escalation contact for Strategic & Enterprise customers, support executive briefings, and aid legal in negotiating security and compliance terms for customer agreements. Requirements include 10+ years in security/governance/risk/compliance, leadership experience with a track record of scaling programs and influencing cross-functional teams, use of AI tools to improve workflows, familiarity with AI security considerations, and knowledge of certifications such as FedRAMP, ISO 27001, and PCI-DSS, along with cloud/security/privacy experience.

Atlassian offers flexible work locations and hires in any country where it has a legal entity. The Trust Engagement team is a globally distributed group of security and compliance professionals that helps customers perform risk assessments to trust Atlassian Cloud products. The Senior Manager, Trust Engagement will drive growth, oversee interactions with Security, Go-To-Market, Compliance, Privacy, Legal, and Customer Support, and focus on improving practices and customer engagement. Key responsibilities include leading an AMER-based team, contributing to enterprise strategy, driving process and tooling improvements, and serving as the primary contact for strategic/enterprise customer escalations while supporting executive briefings and security/compliance term negotiations. Requirements include 10+ years in security/governance/risk/compliance, proven leadership and cross-functional influence, experience scaling trust programs, familiarity with AI tools for efficiency, knowledge of AI security/compliance considerations, and experience with certifications such as FedRAMP, ISO 27001, PCI-DSS, plus regulatory/privacy/cloud security experience.

Atlassian offers flexible work options, including in-office, remote, or hybrid arrangements, and hires people in any country where they have a legal entity. Their Future Org Intern program combines hands-on technical training, professional growth, dedicated mentorship, and strong social connections to help students start a successful, impactful career at Atlassian. The internship role is located in Seattle, WA or San Francisco, CA, and candidates must be willing to work there; it is not eligible for F1 or J1 students and not available for work sponsorship. The paid internship lasts 12 weeks (May/June to August/September 2027), with interns treated as part of the development team from day one, making code changes that impact products and gaining deep full lifecycle product development knowledge. Interns report to Senior Engineers and will brainstorm, design, and implement features for Atlassian products as part of a unified R&D effort prioritizing cloud migration and continuing to deliver value across Jira, Confluence, Trello, and Bitbucket.

Atlassian offers flexible work options and hires in any country with a legal entity to support employees’ priorities. The intern program combines hands-on technical training, mentorship, professional growth, and social connections to prepare for a successful Atlassian career. The internship is a 12-week paid program in 2027, located in Seattle or San Francisco, and applicants must be willing to work from those locations; it is not eligible for F1/J1 students and offers no work sponsorship. Interns will join a development team from day one, contribute code that impacts products, and gain deep knowledge of full lifecycle product development while reporting to Senior Engineers. The engineering and R&D focus emphasizes helping customers move to the cloud and delivering value across Jira, Confluence, Trello, and Bitbucket.

At Atlassian, employees can work anywhere—office, home, or a mix—and the company hires in any country where it has a legal entity. Atlassian's DX Solutions Engineering Team seeks a Solutions Architect to drive adoption and long-term growth of the DX product for Enterprise clients, serving as the technical authority after the sale. The role includes leading post-sales technical implementations with Customer Success Managers, onboarding, complex integrations, and system architecture to ensure a smooth transition from evaluation to production. It involves architecture and strategy work, mapping the DX platform to a customer’s goals and workflows, and designing custom solutions that connect DX APIs to complex client environments. Additional duties include consultative implementation, acting as the technical North Star for clients, and capturing feedback to inform the product roadmap with the Engineering teams.

Atlassian offers flexible work options—office, remote, or hybrid—and hires in any country where it has a legal entity. The DX Solutions Engineering team is seeking a Solutions Architect to drive successful adoption and long-term growth of the DX product (getdx.com) and to serve as the technical authority for enterprise customers after the sale. The role leads technical implementation, partnering with Customer Success Managers to manage onboarding, complex integrations, and system architecture, ensuring a smooth transition from evaluation to production. It includes architecture and strategy work—leading deep-dive sessions to map the DX platform into a client’s workflows and designing tailored solutions that connect DX APIs with complex environments. Additional duties include consultative implementation, acting as a trusted advisor on best practices, and capturing feedback to inform the product roadmap and feature enhancements.

Atlassian offers flexible work locations—office, home, or a hybrid model—and hires in any country where they have a legal entity. The Public Sector Enterprise Advocate role focuses on deeply understanding customers, nurturing existing relationships, growing new ones, and guiding migration to Atlassian’s FedRAMP cloud offering. They will act as the customer account lead, orchestrating support and cross-functional teams (such as Channel Partners and Solutions Engineers) to guide customers on their Atlassian journey. The position serves as a critical liaison between executives in product and engineering and customers to influence future roadmap and continuously improve the customer experience. It emphasizes being customer-obsessed, resourceful, and aligned with the Enterprise Sales process and Atlassian sales model, reporting directly to the Director of Federal Sales.

Atlassian offers flexible work options (office, home, or a combination) and hires people in any country where they have a legal entity. The Public Sector Enterprise Advocate role requires deeply understanding customers, nurturing existing relationships, building new ones, and driving strategic account planning and value creation to migrate customers to Atlassian’s FedRAMP cloud. You will serve as the customer account lead, orchestrating cross-functional teams (such as Channel Partners and Solutions Engineers) throughout the customers’ Atlassian journey. You’ll act as a critical liaison between product and engineering executives and the customers to influence future roadmaps and improve the customer experience. The role seeks a customer-obsessed, creative Enterprise professional who can organize resources, excel in the Enterprise Sales process, and apply that knowledge to Atlassian’s sales model, reporting to the Director of Federal Sales.

Atlassian supports flexible work locations and hires globally in countries where they have a legal entity. They are looking for a Senior Incident Response Analyst / Incident Responder with strong technical skills, threat analysis expertise, and incident management background to protect Atlassian, its customers, and partners, and to lead security incidents and response strategy development. Responsibilities include acting as an escalation point for security incidents, investigating logs from multiple sources, conducting post-incident reviews, participating in the on-call roster, delivering mitigations, advocating secure practices, conducting threat hunts, researching threat actor TTPs, building tools and AI-assisted workflows, maintaining incident response playbooks, leading evidence collection and forensics, and running tabletop exercises. Requirements include 5+ years in security with specialization in areas like malware analysis, forensics, threat hunting, network analysis, or cloud endpoint analysis; experience with AI-assisted security tools; programming or scripting ability; cloud platform experience (AWS/GCP); project delivery experience; and strong written and verbal communication. The role sits within Atlassian's Security Detection and Response organization, which includes Incident Response, Detection Engineering, Threat Intelligence, and Security Engineering, and is focused on improving security across environments and collaborating with development teams.

Atlassian offers flexible work options, allowing office, home, or hybrid setups, and hires in any country where it has a legal entity. The company seeks a Senior Incident Response Analyst to monitor corporate and cloud environments, hunt for signs of compromise, protect data, lead security incidents, and collaborate across teams to strengthen security. Daily duties include acting as an escalation point, analyzing logs from multiple sources, conducting post-incident reviews, participating in on-call rotations, delivering mitigations, promoting secure coding, conducting threat hunts, researching attacker TTPs, building tools and automations, maintaining incident response playbooks, leading evidence collection, and running tabletop exercises. Requirements include 5+ years in security, specialization areas, experience with AI-assisted tools, programming or scripting ability, cloud experience (AWS/GCP), project delivery, and contributions to the security community, plus strong communication. The role sits within the Security Detection and Response organization (Incident Response, Detection Engineering, Threat Intelligence, Security Engineering), emphasizing diverse skills and collaboration to improve Atlassian's security, with remote options indicated by #LI-Remote.

Atlassian offers flexible work options (office, remote, or hybrid) and hires globally wherever they have a legal entity. They’re seeking a Principal Customer Success Manager in the Strategic Segment, whose CSMs help customers realize value by delivering scalable methodologies that drive product adoption, solution expansion, and long-term customer growth. In this role you’ll build relationships with executives and multi‑generational teams, apply solution expertise across multiple products, and guide complex customers through hurdles to achieve value realization. You’ll develop trusted advisor relationships, create Customer Success Plans with regular check-ins and QBRs, navigate multi-partner implementations, and implement adoption strategies to expand high-value accounts while mitigating churn. You’ll also be the Voice of the Customer, providing internal feedback to improve how Atlassian serves its strategic customers.

Atlassian offers flexible work arrangements (office, home, or hybrid) and hires in any country where it has a legal entity. The Principal Customer Success Manager in the Strategic Segment helps customers realize value by delivering scalable methodologies that drive product adoption, solution expansion, and long-term growth across multiple products, working with executive stakeholders; Atlassian serves over 300,000 customers including NASA, IBM, HubSpot, Samsung, and Coca-Cola. The role involves building trusted advisor relationships with C-suite and executives, guiding complex enterprise customers through adoption and value realization, and developing Customer Success Plans with regular check-ins and QBRs. It requires navigating complex, multi-partner implementations and applying SaaS expertise to meet strategic needs while mitigating churn in collaboration with the account team. The successful candidate will be the Voice of the Customer, providing internal feedback to improve how Atlassian serves strategic customers and promoting a team-oriented, value-driven culture.

Atlassian offers flexible work options (office, home, or a mix) and hires in any country where it has a legal entity. It is looking for a Principal Customer Success Manager in the Strategic Segment, with CSMs focused on helping customers realize value by delivering scalable methodologies for product adoption, solution expansion, and long-term growth. The role involves building trusted advisor relationships at executive levels, guiding complex enterprise customers across multiple products, and coordinating with account teams to deliver value realization through proactive engagement. Atlassian serves over 300,000 customers worldwide (including NASA, IBM, HubSpot, Samsung, and Coca-Cola) and emphasizes a value-driven, team-oriented culture, with responsibilities such as developing Customer Success Plans, conducting QBRs, and managing cross-partner implementations to expand adoption. Key duties include mitigating churn through early risk identification, driving adoption strategies for high-value accounts, and acting as the Voice of the Customer to provide internal feedback for service improvements.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity to support employees’ personal goals and family priorities. They are looking for a Principal Customer Success Manager in the Strategic Segment, with CSMs helping customers realize the value of their Atlassian investment by delivering scalable methodologies for product adoption, solution expansion, and long-term growth. The Principal CSM will build relationships across the customer journey, engaging with C-suite executives and global teams to guide complex customers and achieve value realization through proactive, programmatic engagement and cross-product expertise. The role includes developing trusted-advisor relationships, guiding Customer Success Plans with regular check-ins and QBRs, navigating multi-partner implementations, driving adoption and change management for high-value accounts, and mitigating churn in partnership with the Account Team and Account Associate. Finally, you’ll be the Voice of the Customer, providing internal feedback to help Atlassian better serve strategic customers and maximize value across their lifecycle.

Atlassian offers flexible work options and hires in any country with a legal entity, and is seeking a Principal Customer Success Manager in the Strategic Segment. Atlassian Customer Success Managers help customers realize the value of their investment by delivering standard methodologies at scale to support product adoption, solution expansion, and long-term growth of user bases. The Principal CSM will build executive-level trusted advisor relationships, guide complex enterprise customers through hurdles, and drive value realization through proactive, programmatic engagement and cross-product expertise. The role involves developing customer success plans, conducting regular check-ins and quarterly business reviews, and navigating multi-partner implementations globally to meet enterprise requirements. Responsibilities include driving adoption strategies, mitigating churn through early risk identification and escalation, and acting as the Voice of the Customer to relay internal feedback for Strategic customers.

Atlassian offers flexible work locations (office, home, or hybrid) and hires in any country where it has a legal entity, supporting employees’ family, personal goals, and priorities. The company is seeking a Principal Customer Success Manager in the Strategic Segment to help customers realize value from their Atlassian investment by delivering scalable methodologies for product adoption, solution expansion, and long-term growth. The role involves building trusted advisor relationships with C-suite and executive-level stakeholders, guiding complex enterprise journeys across multiple products, and delivering proactive, programmatic engagement and best practices to realize value. Responsibilities include developing Customer Success Plans with regular check-ins and QBRs, navigating multi-partner implementations for global enterprise needs, staying current on products, and executing adoption strategies to drive high-value account expansion and change management while mitigating churn. The position also includes being the Voice of the Customer to provide internal feedback on how Atlassian can better serve strategic customers, working with the Account Team and partners to support early adoption and sustained success.

Atlassian offers flexible work options—office, remote, or hybrid—and hires globally where it has a legal entity. The company is seeking a Principal Customer Success Manager in the Strategic Segment to help customers realize value from their Atlassian investment by delivering scalable, outcome-focused methods for product adoption, solution expansion, and long-term growth. In this role you’ll build trusted executive-level relationships, guide complex enterprise customers across multiple products, and coordinate with the Account Team to develop Success Plans, check-ins, and quarterly business reviews. You’ll navigate complex implementations with global partners, stay current on products, and drive adoption strategies that mitigate churn and expand the customer footprint. Atlassian emphasizes a team-oriented culture and a value-driven approach, serving a diverse global customer base of 300,000 organizations including NASA, IBM, HubSpot, Samsung, and Coca-Cola.

At Atlassian, you can work from the office, from home, or in a hybrid setup, and the company hires in any country where it has a legal entity, with a Bengaluru office but remote work options across India. They are seeking a Principal Backend Software Engineer to deliver creative improvements for their engineering teams. The team is part of a broader mission to become a 100-year company with a world-class engineering organization focused on AI, cloud migration, and core products like Jira, Confluence, Trello, and Bitbucket. They value collaboration and seek individuals eager to shape the future together. The role involves tackling large, complex problems from design to launch, delivering cross-team solutions, leading architectural work and code reviews, guiding high-risk bug fixes, establishing standards, collaborating on company-wide initiatives, transferring knowledge across languages, and mentoring junior engineers.

Atlassian offers flexible work arrangements, allowing employees to work from an office, from home, or hybrid, with hiring possible in any country where they have a legal entity. The Bengaluru office anchors the company, but eligible candidates can work remotely across India. They are seeking a Principal Backend Software Engineer to join a team focused on delivering creative engineering improvements. The engineering organization aims to be world-class, prioritizing AI and cloud transition while delivering value through Jira, Confluence, Trello, and Bitbucket, and emphasizes collaboration to achieve extraordinary results. Responsibilities include tackling large, complex problems from design to launch; setting architectural standards; leading code reviews, documentation, and high-risk bug fixes; collaborating across teams on company-wide initiatives; and mentoring junior engineers while transferring knowledge across languages.

Atlassian offers flexible work options—including a fully remote, non-traditional sales role—with eligibility to hire in the UK. The company helps teams worldwide and aims to advance humanity through software and collaboration, counting Vodafone, Daimler, and Klarna among its customers. The Mid Market Sales team, established in 2019, helps large customers scale their Atlassian investments and draws on experience from Fortune 500 companies and startups, guided by Atlassian values. They are looking for a proactive Account Executive who can unlock untapped potential within existing customer relationships and drive growth by expanding Atlassian’s footprint in accounts that already know the platform but haven’t realized its full value, across the UKI region. Responsibilities include identifying growth opportunities within an assigned UKI portfolio, developing strategic account plans to expand adoption and uncover new use cases, implementing named account or territory plans for maximum expansion and customer success, collaborating with channel sales to build territory strategies, and serving as the main point of contact for designated Mid-Market accounts.

Atlassian offers flexible work options, including fully remote roles, so employees can balance personal priorities, with eligibility for the UK for this position. The company is advancing software development globally and the Mid Market Sales team helps large customers scale their Atlassian investments, working with teams like Vodafone, Daimler, and Klarna. The Mid Market Sales team, established in 2019, brings experience from Fortune 500 companies and startups and is committed to Atlassian values and a revolutionary sales model. They are seeking a proactive Account Executive to grow revenue by expanding within existing customer relationships that already know Atlassian but aren’t yet maximizing its value. Responsibilities include identifying growth opportunities in an assigned UKI portfolio, executing strategic account plans to expand adoption and uncover new use cases, developing named account or territory plans to maximize expansion and customer success, collaborating with channel sales to build territory strategies, and serving as the main contact for designated Mid-Market accounts.

At Atlassian, employees have flexible work options, collaborating from home, global offices, or both, and the company hires in any country with a legal entity. The Grad++ program provides hands-on technical training, professional growth opportunities, mentorship, and social connections to help students start an impactful career, with the described role located in Seattle, WA. The position requires you to be willing and able to work from Seattle and is not eligible for F1/J1 visas or any work sponsorship. You’ll build production-ready features for Jira, Confluence, and Trello, own end-to-end projects from design through deployment, and collaborate in Agile teams with engineers, product managers, and designers. You’ll also innovate with AI/ML, tackle complex problems in distributed systems and data processing, and use data-driven insights to validate assumptions and improve products.

Atlassian offers flexible work options (office, home, or hybrid) with interviews and onboarding conducted virtually, and this role requires you to be located in India. You will lead an engineering team within Jira Service Management - IT Operations, one of Atlassian’s fastest-growing cloud portfolios and a leader in the modern ITSM/ITOM market, to transform how engineering and IT teams detect, respond to, resolve, and prevent incidents at scale. The team builds and runs mission-critical, high-throughput, reliable services powering alerting, on-call scheduling, incident orchestration, and mobile experiences used by thousands of global organizations 24/7, within a distributed triad of Engineering, Product, and Design. You will be responsible for high-quality software delivery, growing individuals and grooming leaders, partnering with Product and Design to define roadmaps and measure impact, identifying blockers and success metrics, and guiding technical and architectural decisions while maintaining speed, reliability, and long-term maintainability; plus provide clear direction and an inclusive, high-performing culture. The ideal candidate has 12+ years of experience managing software engineers, strong hands-on coding ability, experience with large-scale cloud-based web/SaaS, a track record partnering with Product Management and Design, excellent communication in a distributed environment, and a CS/Engineering degree or equivalent.

At Atlassian, employees can choose where they work and interviews and onboarding are conducted virtually as part of a distributed-first approach, with hiring available in any country where the company has a legal entity. The role for this position requires you to be located in India to support the team. You’ll lead an engineering team within Jira Service Management IT Operations, a fast‑growing cloud portfolio focused on transforming how engineering and IT teams detect, respond to, resolve, and prevent incidents at enterprise scale, powering alerting, on‑call scheduling, incident orchestration, and mobile experiences. You’ll operate within a distributed triad of Engineering, Product, and Design, delivering high‑quality software, shaping roadmaps, aligning with customer‑centric goals, guiding technical and architectural decisions, and fostering an inclusive, high‑performing culture. The candidate should have 12+ years of experience managing software engineers, hands‑on coding experience, a track record with large‑scale cloud/SaaS products, ability to partner with Product and Design, strong communication skills, and a CS/Engineering degree or equivalent.

Atlassian offers flexible work options—office, remote, or a mix—with hiring across any country where the company has a legal entity. The Senior Champion Program Manager (Sr. CPM) will foster growth and build robust connections with Atlassian Champions across APAC, helping them contribute to the community in ways that support business priorities such as user groups, events, forum contributions, and content creation. As a senior member of the Champion Engagement & Experiences team, you’ll own the operational backbone—maintaining healthy and scalable systems, documentation, and engagement metrics to drive program excellence and champion experience, including annual surveys and ongoing feedback. You’ll act as the Champion representative for engagement projects (e.g., Champion Support and Platform & Delivery initiatives like a CRM migration and revamping the Perks & Rewards ecosystem) and serve as the point of contact for enablement collaborations (Champion Hub, lifecycle emails, Champion Workshops), plus handle first-line escalations with recommendations for CPM next steps. On a day-to-day basis, you’ll cultivate trust in the community by engaging with Champions via private Slack, forums, and email, host monthly virtual events, highlight APAC accomplishments in reports and blogs, and organize an Annual Regional Connect event, while enforcing Champion Program Guidelines.

Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country where they have a legal entity. The Senior Champion Program Manager (Sr. CPM) will foster growth and build robust connections with Atlassian Champions across APAC to help them contribute to the community and align with business priorities like user groups, events, forums, and content creation. As a senior member of the Champion Engagement & Experiences team, you’ll own the operational backbone, maintaining the Champion tech stack, documentation, and engagement metrics, and driving annual surveys and feedback loops. You’ll also serve as the Champion representative on enablement initiatives (CRM migrations, revamped perks & rewards, Champion Hub, lifecycle emails, and workshops) and handle first-line escalations with recommendations for next steps. Day-to-day, you’ll cultivate trust by engaging Champions through Slack, forums, email, and in-person events; highlight regional stories and accomplishments; host the Annual Regional Connect event; and enforce the Champion Program Guidelines.

Atlassian offers flexible work locations—office, home, or hybrid—with a distributed-first model and the ability to hire anywhere a legal entity exists, supported by virtual interviews and onboarding. SMB Account Executives guide customers through their Atlassian cloud journey, aiming to demonstrate how products support their objectives and deliver ROI. Operating at scale, Sales Associates advocate for customers and relay insights to product and engineering teams to improve the experience, in close collaboration with Product specialists and Marketing. SMB AEs are customer-centric and innovative, managing resources to serve Atlassian’s top 30,000 SMB customers and reporting to the Sales Manager within their geographical region; the role is remote. Responsibilities include following up on inbound leads, conducting outbound prospecting, qualifying needs through a consultative approach, building business cases, demonstrating value to drive adoption and upsell, developing territory plans to meet quota, and staying current on industry trends and competitors.

Atlassian supports flexible work options (office, home, or a mix) and hires globally for roles with virtual interviews and onboarding as part of a distributed-first approach. The SMB Account Executive role guides SMB customers through Atlassian’s cloud journey, with the objective of demonstrating value and ROI to drive adoption and upsell across a portfolio of about 30,000 top SMB customers. The role operates at scale, collaborating with Product specialists and Marketing to advocate for customers and feed insights to product and engineering teams to improve the customer experience. You will report to the Sales Manager in your region, and the position is remote with autonomy. Key responsibilities include following up on inbound MQLs and trial/demo requests, outbound prospecting, consultative qualification, developing territory account plans to meet quota, and staying informed on industry trends, market dynamics, and competitor activity to shape strategy.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity, with a global Leadership Operations team of over 80 executive and administrative assistants supporting Atlassian leaders. The team prioritizes collaboration and openness, promoting a unified community where administrative professionals empower leaders and influence outcomes. Responsibilities include expert calendar management across multiple time zones, meeting prep with agendas and notes, and leading the planning and logistics of virtual and in-person events. The role also entails cross-functional collaboration, drafting internal communications, managing budgets and expenses, travel arrangements, and driving the rhythm of business through leadership meetings, offsites, town halls, and quarterly planning. You’ll use tools like the Atlassian suite, Google Workspace, Slack, Zoom, and Workday, with clear career progression and internal mobility to grow through leadership projects and LO programming.

Atlassian offers flexible work locations—office, remote, or a mix—so employees can better support family, personal goals, and other priorities, and the company hires in any country where it has a legal entity. You’ll join a global Leadership Operations team of over 80 Executive and Administrative Assistants dedicated to empowering Atlassian leaders, thriving as a collaborative, non-siloed community. The role encompasses calendar management across multiple time zones, meeting prep and note-taking, and leading virtual and in-person events with logistics, vendor relationships, and negotiations. It also involves cross-functional collaboration, internal communications, driving the rhythm of business with leadership meetings and planning, plus financial management, travel arrangements, and expense oversight. Atlassian supports career growth in Leadership Operations with clear progression paths, opportunities to lead projects, and internal mobility across roles, aided by tools like the Atlassian Suite, Google Workspace, Slack, Zoom, and Workday.

Atlassian's Reliability Process Group prioritizes data and observability to engineering reliability and is hiring a Senior Data Engineer (P50) to own data pipelines and analytical products end-to-end. The role entails designing, building, optimizing scalable batch and incremental ETL/ELT pipelines, implementing automated data quality frameworks, and delivering trusted datasets for executive and team reliability reporting. You will own end-to-end pipelines ingesting data from Jira/JSM, OpsGenie, internal incident services, and telemetry stores to support incident posture, PIRs, SLOs, and reliability metrics. You’ll design and evolve data models and marts using modern table formats, dbt, and Databricks (e.g., Incident Context Enriched, PIR SLAs, Hot Reviews) and establish automated data quality checks and alerting to prevent data drift. The role also focuses on analytics enablement, performance and cost optimization across Databricks and Socrates datasets, and mentoring peers while upholding engineering standards (CI/CD with Bitbucket Pipelines, testing, runbooks) and cross-team collaboration for dashboards and executive reporting.

Data and observability are central to engineering reliability at Atlassian, with the Reliability Process Group (RPG) building the data infrastructure, ingestion pipelines, and analytics surfaces that track incident posture, PIRs, SLOs, and reliability metrics across the company (e.g., Reliability Watch, MSR reporting, AutoHOT). The company is seeking a Senior Data Engineer (P50) to take end-to-end ownership of data pipelines and analytical data products. In this role, you will design robust batch and incremental ETL/ELT pipelines, implement automated Data Quality frameworks, optimize query performance at scale, and deliver trusted datasets powering executive and team-level reliability reporting. You will own end-to-end pipeline and system design, building scalable pipelines that ingest data from Jira/JSM, OpsGenie, internal incident services, and telemetry stores. You will also work on data modeling with reliable data models and marts using dbt and Databricks, establish automated DQ checks and alerting, enable analytics and visualization for dashboards and executive reporting, optimize performance and cost, and champion engineering standards and mentorship.

Atlassian supports flexible work locations—office, home, or a mix—and hires in any country where it has a legal entity, giving employees more control over family and personal goals. Atlassian is looking for a Product Lead to own the strategy, delivery, and operating model for the Customer Managed Keys (CMK) and encryption platform portfolio, a high-impact area at the crossroads of enterprise trust, platform capability, regulatory readiness, and customer value. The role will define how encryption capabilities scale across Atlassian Cloud, clarify product and platform scope, and drive outcomes for CMK, the encryption platform, bring-your-own-key patterns, and related services, with responsibility for product strategy, roadmap, and cross-functional execution. It spans both customer-facing capabilities and foundational platform services, requiring judgment on standardization versus differentiation and how to sequence investments across security, scale, and commercial impact, collaborating with product, engineering, security, GTM, legal, compliance, and customer-facing teams. Scope includes CMK strategy/roadmap, packaging and lifecycle; BYOK and external key management patterns; encryption standards and architecture; enterprise trust, control, and compliance needs; and prioritization of investments balancing customer demand, risk reduction, platform leverage, and revenue impact, with duties to align stakeholders, plan initiatives, represent the area to executives, and ensure durability, usability, and value.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity. Atlassian is seeking a Product Lead to own the strategy, delivery, and operating model for the CMK and encryption platform portfolio at the intersection of enterprise trust, platform capability, regulatory readiness, and customer value. The role will define how encryption capabilities scale across Atlassian Cloud, clarify product and platform scope, and drive outcomes for CMK, encryption platform, Bring Your Own Key patterns, and related services. Responsibilities include owning the product vision and roadmap, defining scope and boundaries, guiding roadmap decisions across commitments, architecture, and commercial priorities, and partnering with engineering, security, GTM, legal, and compliance teams. The scope covers CMK strategy, Bring Your Own Key and external key management patterns, encryption standards and architecture, enterprise trust requirements, prioritization balancing customer demand, risk reduction, platform leverage, and revenue impact, with a focus on aligning across product, platform, and go-to-market teams and maintaining continuity and long-term portfolio coherence.

At Atlassian, you can work flexibly (office, home, or hybrid) with global hiring where there’s a legal entity, and interviews and onboarding are conducted virtually as part of a distributed-first approach. As a Senior Principal Forward Deployed Engineer, you’ll be at the forefront of applied AI, collaborating with customers and cross-functional teams to deliver AI-powered solutions in a high-visibility, high-impact role. The FDE team partners with top organizations to help them leverage Atlassian’s AI capabilities, working with product, engineering, and design to grow technical and domain expertise while delivering real business outcomes. You will code across the Atlassian product suite, lead the design, development, and deployment of AI/ML solutions using Rovo, architect robust integrations with Python/JavaScript, influence product direction from customer insights, champion AI-augmented workflow automation, oversee end-to-end deployments, navigate risk and compliance, mentor others, and clearly communicate complex concepts to stakeholders. Compensation is equitable, explainable, and competitive, with base pay within range and potential eligibility for benefits, bonuses, commissions, and equity.

At Atlassian, you can work flexibly from an office, home, or a mix, and the company hires globally with virtual interviews and onboarding as a distributed-first team. The Senior Principal Forward Deployed Engineer (FDE) will lead applied AI initiatives, working directly with customers and cross-functional teams to deliver AI-powered solutions and help shape the future of AI-powered teamwork. Key responsibilities include contributing across the product suite, leading design and deployment of AI/ML solutions using Rovo tailored to customer needs, building robust integrations, influencing product direction with customers, and driving adoption of AI-augmented workflow automation. The role also involves end-to-end deployment, ongoing evaluation and improvement, navigating AI risk and GDPR compliance, mentoring others, and communicating complex concepts clearly to technical and non-technical stakeholders while aligning with business objectives. Compensation is equitable and competitive, with base pay in range and potential benefits, bonuses, commissions, and equity, following consistent hiring practices.

Atlassian offers flexible, distributed work with options to work from an office or home and hires globally with virtual interviews and onboarding. The Principal Forward Deployed Engineer (FDE) role places you at the forefront of applied AI, collaborating with customers and cross-functional teams to deliver AI-powered solutions and shape the future of AI-enabled teamwork. The FDE team partners with top organizations across industries to help them leverage Atlassian’s AI capabilities, while you rapidly grow technical and domain expertise and make a tangible business impact in a high-visibility role. Responsibilities include contributing code across the product suite, leading AI/ML solution design and deployment using Rovo, building integrations with Python/JS, guiding product direction with customers, driving AI-augmented automation, overseeing end-to-end deployment, addressing risk and compliance, mentoring engineers, and clearly communicating with stakeholders to align with business objectives. Compensation aims to be equitable and competitive, with base pay within a range and potential eligibility for benefits, bonuses, commissions, and equity.

Atlassian offers flexible work locations—office, home, or hybrid—with a distributed-first approach and hires in any country with a legal entity, with virtual interviews and onboarding. The Principal Forward Deployed Engineer (FDE) role puts you at the forefront of applied AI, working with customers and cross-functional teams to deliver AI-powered solutions in a high-visibility, high-impact position. You will contribute code across the Atlassian product suite, lead the design, development, and deployment of AI/ML solutions using Rovo, and architect robust integrations with Python, JavaScript, and APIs for enterprise-scale systems. You’ll influence product direction by collaborating with customers, champion AI-augmented workflow automation, oversee end-to-end deployment and ongoing improvement, navigate risk and data privacy requirements, mentor senior engineers, and clearly communicate complex concepts to stakeholders. Compensation is designed to be equitable and competitive, with base pay within a range and potential eligibility for benefits, bonuses, commissions, and equity.

Atlassian offers flexible work locations and a distributed-first setup with virtual interviews and onboarding, and hires globally where it has a legal entity. The Senior Principal Forward Deployed Engineer (FDE) role centers on applied AI, working with customers and cross-functional teams to deliver AI-powered solutions and shape the future of AI-assisted teamwork. The FDE team collaborates with customers and internal teams to leverage Atlassian’s AI capabilities across industries, delivering tangible business value. Responsibilities include coding across the Atlassian product suite, leading design and deployment of AI/ML solutions (using Rovo), integrating robust APIs, microservices, and enterprise-scale systems, and guiding product direction with customer feedback while addressing risk and compliance considerations. The role also involves end-to-end deployment, monitoring, mentoring other engineers, communicating complex technical concepts to diverse stakeholders, and aligning technical work with business objectives and measurable outcomes.

Atlassian offers flexible work options (office, home, or hybrid), hires globally where there is a legal entity, and conducts interviews and onboarding virtually as part of a distributed-first approach. As a Senior Principal Forward Deployed Engineer, you’ll be at the forefront of applied AI, collaborating with customers and cross-functional teams to deliver AI-powered solutions and partnering with leading organizations to solve real-world problems. You’ll work with product, engineering, and design to rapidly grow your technical and domain expertise while delivering measurable business impact in a fast-paced, high-visibility role shaping the future of AI-powered teamwork. Your duties include coding across the Atlassian product suite, leading the design, development, and deployment of AI/ML solutions using Rovo, and building robust API/microservice integrations in Python or JavaScript while guiding product direction with customers. You’ll also oversee end-to-end production deployment, manage AI risk and data privacy compliance, mentor other engineers, and communicate complex concepts to technical and non-technical stakeholders, ensuring alignment of technical progress with business objectives.

Atlassian supports flexible work arrangements and hires in any country where it has a legal entity. Atlassian is seeking a Senior Manager to lead the global Onboarding Success Managers for the Teamwork Collection, focusing on ensuring strong 90-day adoption with strategic customers. The Onboarding CSM Manager will lead a team to drive early outcomes through change management, success planning, and technical guidance, while scaling the onboarding program and improving processes. The role emphasizes strategic engagement with enterprise customers, proactively guiding journeys using predictive signals and standardized frameworks, delivering value at scale, maintaining product and industry expertise, mitigating churn, championing the Voice of the Customer, and upholding operational excellence through tools like Gainsight. The team operates globally during the first 90 days in the cloud, partnering with solution sales, product, and CSMs to shape processes and drive customer outcomes, aligning with Atlassian’s mission.

Atlassian offers flexible work options and hires globally wherever it has a legal entity. The Onboarding Team helps strategic customers maximize value in the first 60-90 days, and Atlassian is seeking a Senior Manager to lead the global Onboarding Success Managers for the Teamwork Collection. In this role, you will lead a team to drive early customer outcomes through change management planning, success planning, and technical guidance, and help scale the onboarding program and processes. You will drive strategic engagement with enterprise customers, build executive relationships, proactively guide journeys using predictive signals and standardized frameworks to drive adoption and value realization, and maintain expertise on products, use cases, and industry trends while mitigating churn. You will champion the Voice of the Customer, share insights to influence products and services, and maintain operational excellence by keeping accurate records in Gainsight and adhering to engagement frameworks.

- Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country where it has a legal entity. - You’ll join the Rovo Chat Quality team within the Rovo + AI organization, focusing on turning Rovo’s improvements into measurable customer value by building evaluation systems, datasets, quality signals, and production ML capabilities. - You’ll architect and build production ML and evaluation systems at scale—including datasets, simulations, automated judges, regression suites, experimentation platforms, and online quality signals—and advance Rovo’s agentic capabilities in reasoning, planning, tool use, retrieval, memory, and long-horizon execution. - You’ll close the loop between evaluation and product impact by identifying systemic failure modes, shipping interventions, and assessing whether they improved customer outcomes, while balancing quality with latency, reliability, safety, and cost. - The ideal candidate has a track record shipping large-scale ML/AI systems with measurable customer and business impact, deep experience with LLM-powered products and agentic systems, strong production engineering skills, and proven technical leadership and mentorship abilities.

At Atlassian, you can work flexibly and the company hires globally wherever it has a legal entity. The goal is to shape the next era of teamwork with AI, with Rovo as an intelligent teammate that understands context and helps move work forward. The role is Senior Machine Learning Engineer on the Rovo Chat Quality team, building evaluation systems, datasets, quality signals, and production ML capabilities to measure and improve Rovo. Responsibilities include architecting scalable production ML and evaluation systems, advancing agentic capabilities (reasoning, planning, tool use, memory, long-horizon execution), closing the loop between evaluation and product impact, and leading cross-organizational initiatives while setting reusable quality standards. The ideal candidate has a track record shipping large-scale ML/AI systems with measurable impact, deep experience with LLM-powered products and agentic systems, strong production engineering and technical leadership, and the ability to mentor others and communicate clearly.