Zendesk is seeking a performance-driven Sales Leader (Enterprise) based in Singapore to head a sales team across Singapore, the Philippines, Malaysia, and Thailand in a strategic SEA market for a fast-growing SaaS company. The role reports to the Regional VP of Sales for Asia and involves developing a long-term growth plan for the territory, expanding partnerships, and driving new business with key accounts by leveraging go-to-market relationships in SEA. Key responsibilities include collaborating with regional GTM and Alliance teams to build and execute a regional sales plan, leading the sales process, mentoring the team, and managing both direct and partner-driven revenue channels, with metrics for funnel management and customer acquisition. It also entails accountability for new customer acquisition targets and expansion, along with recruiting, onboarding, training, and regular reporting to Executive Leadership. Requirements include 15+ years in software/SaaS (preferably CX/CRM/AI), 4+ years in SEA sales leadership managing 6-8 senior AEs, and experience closing enterprise deals from under $100K ARR to over $1M ARR; Zendesk is an equal opportunity employer that values diversity and may use AI screening, with accommodations available for applicants with disabilities.
