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Zendesk is seeking an SMB Account Executive for the Greater China Region to grow the SMB base in SaaS by hunting new opportunities, closing deals, and expanding revenue through broad relationship-building and cross-functional collaboration. Key responsibilities include acquiring new customers, expanding existing accounts, cross-selling products, leveraging data insights to prospect and retain clients, articulating Zendesk's value to align with business goals, leading competitive sales cycles, and maintaining a robust Salesforce pipeline with accurate forecasts to exceed targets. Candidates should have a BA/BS or equivalent, at least 2 years of B2B SaaS sales or solution engineering experience with a proven track record, strong relationship management, bilingual English and Mandarin (Cantonese a plus), plus presentation, negotiation, outreach, and territory planning skills; familiarity with Salesforce and Clari is a plus. The role requires an entrepreneurial mindset, collaboration across teams, and the ability to manage high volumes of opportunities while staying current on industry trends and building relationships with key decision makers. Zendesk highlights its mission to create human connections, offers a hybrid work model, is an equal opportunity employer committed to diversity and inclusion, notes that AI may screen applicants, and provides accommodations for applicants with disabilities.

Zendesk is seeking a Corporate Account Executive in Southeast Asia to grow the SaaS business by hunting for new opportunities and closing deals of varying sizes while building broad client relationships. You’ll drive top-line revenue growth, manage and nurture customer relationships for high satisfaction and retention, and proactively cross-sell additional products to optimize account profitability. The role requires using data insights and customer adoption history to prospect new clients, articulate Zendesk’s value, lead competitive sales cycles, and maintain a robust Salesforce pipeline with accurate forecasts. The ideal candidate has a BA/BS or equivalent, at least 2 years of B2B SaaS sales or solution engineering experience, strong negotiation and closing skills, and familiarity with tools like Salesforce and Clari. Zendesk promotes an inclusive, hybrid work environment, is an equal opportunity employer, may use AI screening, and provides accommodations for applicants with disabilities while supporting global diversity and inclusion.

Zendesk is seeking a Principal PSE based in Singapore to drive partner-led growth across APAC, including the Philippines, by building and owning the partner plan and coordinating with Zendesk Direct Sales. The role involves recruiting, onboarding, enabling partners, achieving partner revenue and profitability targets, and serving as a liaison between the partner ecosystem and Zendesk sales. Key duties include building a partner ecosystem aligned with GTM priorities, enabling partners on Zendesk value propositions, co-developing quarterly joint business plans, collaborating with marketing, tracking pipelines, maintaining CRM data, and ensuring adherence to Zendesk sales methodology. Required qualifications include a bachelor’s degree, 10+ years of B2B SaaS sales with quota-bearing experience, strong prospecting, time management, communication, and the ability to engage C-level stakeholders, with knowledge of sales methodologies and BI tooling. Zendesk emphasizes a hybrid, inclusive culture, is an equal opportunity employer, notes that AI may screen applications, and offers accommodations for applicants with disabilities.

The AI Sales Specialist Lead for APAC at Zendesk is a quota-carrying, player-coach role tasked with driving growth and adoption of Zendesk's AI product suite, mentoring a team of AI Sales Specialists, and shaping go-to-market strategies across mature and emerging APAC markets. The role requires leading and potentially handling key opportunities directly while partnering with Core Sales Managers to set and achieve regional sales targets across diverse APAC territories. Core responsibilities include regional sales leadership and goal achievement, customer and stakeholder engagement with a consultative, value-based approach, and AI sales enablement and evangelism, including supporting regional AI product trials and POCs and collaborating with APAC GTM leadership. The position requires proven experience in quota-carrying sales leadership (preferably in Conversational AI or CX), strong communication and relationship skills to engage executives and cross-functional teams, willingness to travel regionally, and overlay or co-sell experience is a plus. Zendesk highlights its mission as the intelligent heart of customer experience, promotes hybrid work and diversity and inclusion, notes that AI may screen applicants, and is an AA/EEO/Veterans/Disabled employer offering accommodations.