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Senior Commercial Account Executive
Zendesk
Portugal Not specified Full time Unknown

Is remote?:

Yes
Zendesk is seeking an Account Executive (preferably with AI-sales experience) in Portugal to grow the business by building relationships and expanding Zendesk’s offerings aligned to customers’ objectives. Responsibilities include driving top-line revenue by acquiring new customers, penetrating top-tier accounts, cross-selling to existing clients, and using data, intents, and adoption history to improve prospecting and retention. The role requires managing complex, multi-month, value-centric sales cycles with proof-of-concept stages, creating quarterly territory plans, maintaining a robust pipeline and accurate forecast, and securing C-level sponsorship. Ideal candidates will have a BA/BS, 4+ years in cloud/software B2B/AI sales or solution engineering with a proven track record, experience selling to executives, strong presentation/negotiation/closing skills, and familiarity with Salesforce, Outreach, Clari, Seismic, Looker, plus travel and multilingual (Portuguese, Spanish, English). Zendesk emphasizes its mission-driven, inclusive culture with hybrid work, equal opportunity and diversity, AI screening in hiring, and accommodations for applicants with disabilities.