Zendesk is seeking a Senior Commercial Account Executive to join its India sales team (based in Mumbai/Bangalore) with a focus on Technology, Retail, eCommerce, and Travel. The role entails hunting and closing new accounts while maintaining existing relationships, building a high-volume pipeline, and coordinating with solution consultants, partners, marketing, and business development to improve territory coverage. You will become an authority on Zendesk products, conducting discovery calls, presentations, and demos, managing relationships, and selling value through both fast-paced and complex sales cycles, with all opportunities tracked in Salesforce. Requirements include at least 5 years of SaaS sales experience, a Bachelor’s degree, experience selling to C-level executives, a proven quota-attainment record, strong ethics, excellent communication skills, and proficiency with Salesforce, Google Suite, and Clari, plus the ability to travel about 50% of the time within the West region. Location eligibility is limited to candidates in Karnataka or Maharashtra; Zendesk also emphasizes diversity and inclusion and may use AI in screening, with accommodations available for applicants with disabilities.
