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Zendesk is seeking an Enterprise Account Executive for North & East India to grow its enterprise SaaS base and build human-centered customer relationships. The role is responsible for driving top-line revenue by acquiring new enterprise clients, cross-selling to existing customers, managing key relationships for retention, and creating quarterly territory plans to expand market share. You will lead complex, value-centric sales cycles with multi-month proofs of concept, maintain a robust pipeline and forecast, secure C-level sponsorship, and collaborate with internal teams to optimize sales and product alignment. Requirements include a BA/BS, 10+ years in cloud/software B2B sales or solution engineering with a proven quota record, experience selling to VP/C-level executives, proficiency with Salesforce, Outreach, Clari, Seismic, Looker, and willingness to travel; base location NCR region with the caveat that the company can only hire candidates located and planning to work from Karnataka or Maharashtra per requisition. Zendesk emphasizes hybrid work, equal opportunity and inclusion, AI may be used for screening, and accommodations for applicants with disabilities can be requested.

Zendesk is seeking a vision-driven Director of Sales to lead and grow its India business across Enterprise and Commercial segments, building high-impact sales strategies and acting as the executive sponsor for its largest customer partnerships. The role emphasizes coaching top talent, driving strategic enterprise growth in complex value-centric deals, and shaping market strategy through quarterly territory and account planning to expand Zendesk’s enterprise market share. It requires pipeline and forecasting excellence with methodologies like MEDDPICC, and the ability to forge trusted C-suite relationships both internally and with strategic customers. The position is based in Bangalore or Mumbai, requiring candidates to be physically located in Karnataka or Maharashtra, with willingness to travel for customer engagements; nice-to-haves include President’s Club recognition and CX or AI enterprise expertise. Zendesk promotes a hybrid, inclusive culture, discloses that AI may be used to screen applications where applicable, and provides accommodations for applicants with disabilities under equal opportunity policies.