Latest Job Offers for Zendesk from Germany, Unknown

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Commercial Account Executive
Zendesk
Germany Not specified Full time Unknown

Is remote?:

Yes
Zendesk is hiring an Account Executive (preferably with AI-sales experience) to grow the business by building relationships with new customers and expanding existing partnerships. The role focuses on driving top-line revenue, acquiring new customers, cross-selling additional products, managing key relationships for satisfaction and retention, and using data insights to improve prospecting and retention while creating quarterly territory plans. You will lead complex, value-centric sales cycles, secure C-level sponsorship, maintain a robust pipeline and forecast, collaborate with internal teams, and negotiate and close multi-month deals with proofs of concept. The position requires a BA/BS or equivalent, 3+ years in cloud/software B2B/AI sales with a proven track record of meeting targets, the ability to sell to executives, and familiarity with Salesforce, Outreach, Clari, Seismic, and Looker, plus travel. Zendesk promotes a hybrid, inclusive workplace and is an equal opportunity employer; AI screening may be used in hiring, accommodations are available for applicants with disabilities, and additional information is provided on the company's diversity and careers pages.
Senior Backend Engineer - AI Agents
Zendesk
Germany Not specified Full time Unknown

Is remote?:

Yes
The job description for the Senior Backend Engineer at Zendesk AI Agents highlights the role's focus on developing and shaping the backend infrastructure in collaboration with a diverse tech team. The position involves working on Gen3, an innovative AI agent system that encompasses goal-oriented and dynamic conversational capabilities, moving beyond traditional chatbot functionalities. Responsibilities include maintaining and developing services, architecting complex applications, and strategizing infrastructure that connects with various third-party systems. Ideal candidates are expected to have strong coding skills, knowledge of microservices, and a proactive team-oriented mindset, alongside experience in relevant technologies like NodeJS and MongoDB. Zendesk emphasizes its commitment to diversity and inclusion and offers hybrid working options to foster a supportive and collaborative work environment.