Zendesk is hiring an Account Executive (preferably with AI-sales experience) to grow the business by building relationships with new customers and expanding existing partnerships.
The role focuses on driving top-line revenue, acquiring new customers, cross-selling additional products, managing key relationships for satisfaction and retention, and using data insights to improve prospecting and retention while creating quarterly territory plans.
You will lead complex, value-centric sales cycles, secure C-level sponsorship, maintain a robust pipeline and forecast, collaborate with internal teams, and negotiate and close multi-month deals with proofs of concept.
The position requires a BA/BS or equivalent, 3+ years in cloud/software B2B/AI sales with a proven track record of meeting targets, the ability to sell to executives, and familiarity with Salesforce, Outreach, Clari, Seismic, and Looker, plus travel.
Zendesk promotes a hybrid, inclusive workplace and is an equal opportunity employer; AI screening may be used in hiring, accommodations are available for applicants with disabilities, and additional information is provided on the company's diversity and careers pages.