Zendesk is hiring a Commercial Account Executive in Denmark (serving companies with 250–1,500 employees) to drive net-new business and expand its AI-powered CX platform by owning the full sales cycle. The role focuses on developing new business, building robust pipelines, expanding Zendesk adoption in underpenetrated industries, and growing and retaining existing accounts through deepened relationships and collaboration with Customer Success. You will articulate the value of an AI-first CX platform, leverage AI-driven sales tools, engage C-level and other stakeholders as a trusted advisor, and build business cases and ROI models to demonstrate impact. Requirements include 3–5+ years of full-cycle SaaS sales in the commercial/mid-market, Danish and English fluency, strong negotiation and presentation skills, knowledge of AI/automation and modern CX concepts (Salesforce experience preferred), and experience with complex consultative sales processes (MEDDPICC); the role is based in Denmark and can be hybrid or fully remote, requiring collaboration with Solution Consulting, Marketing, Customer Success, and Partners. Zendesk is an equal opportunity employer committed to diversity and inclusion; AI may be used to screen applications, and accommodations are available for applicants with disabilities.
