Zendesk is hiring an Enterprise Account Executive to grow its Enterprise SaaS customer base by acquiring new top-tier accounts, expanding existing partnerships, and cross-selling solutions to maximize revenue and deepen impact. The role focuses on driving top-line revenue, nurturing C-level relationships, and leading complex, value-centric sales cycles (including multi-month deals with proofs of concept) while maintaining a robust pipeline and accurate forecast. Key duties include leveraging data insights and adoption history to prospect new clients, creating quarterly territory plans, aligning Zendesk products with client objectives, securing executive sponsorship, collaborating across teams, and negotiating and closing high-value deals. Required qualifications include a BA/BS or equivalent, 8+ years in cloud/software B2B sales or solution engineering with a proven track record of exceeding targets (President’s Club a plus), experience managing renewals and multi-month cycles with large revenue customers, ability to travel, and familiarity with Salesforce, Outreach, Clari, Seismic, and Looker, plus success selling to VP and C-level executives. Zendesk emphasizes a mission-driven, inclusive culture with hybrid work options, equal opportunity employment, and commitments to diversity, inclusion, and accessibility, including transparency around AI screening and accommodations for applicants.
