The Senior Solutions Consultant at Zendesk is tasked with overseeing the technical, solution, and competitive aspects of the sales cycle, requiring both sales acumen and technical expertise. This role demands experience in presales and managing complex deals, along with knowledge of web technologies and SaaS applications. Applicants should possess strong communication and interpersonal skills, as well as the ability to understand customer business outcomes and develop tailored solutions. The position highlights the importance of collaboration with sales, marketing, and product teams, and emphasizes a customer-centric approach to enhance satisfaction. Zendesk promotes an inclusive work environment and is committed to diversity while providing reasonable accommodations for applicants with disabilities.
