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Zendesk is on a mission to power exceptional service globally and is seeking an Enterprise Account Executive to help government organizations and nonprofits transform their customer and employee service with AI-driven support, focusing on partnerships rather than just closing deals. The role requires owning a territory like a business owner, driving strategic growth with Australian government agencies, leading complex, value-first sales motions from Prospecting and PoC to multi-year deals, and serving as a trusted C-suite advisor. You’ll collaborate with internal product, engineering, and leadership teams and use tools like Salesforce, Clari, and internal AI tools to optimize sales execution and deliver predictable results. Ideal candidates have 8+ years in B2B cloud/software sales or solution engineering, excel as consultative storytellers, understand SaaS and AI business models tied to outcomes, and build lasting relationships with integrity, empathy, and resilience. Zendesk emphasizes a hybrid, inclusive culture, is an equal opportunity employer committed to diversity, equity, and inclusion, may use AI screening in the hiring process, and provides reasonable accommodations for applicants with disabilities; for accommodations, contact peopleandplaces@zendesk.com.

Zendesk is hiring a Commercial Account Executive to power AI-first customer experience solutions and drive real business transformation for customers across WA and SA. In this role you’ll focus on new customer acquisition and expanding existing partnerships in the mid-market Commercial segment, crafting data-driven territory plans and building a high-converting pipeline while collaborating with Solution Engineers, Marketing, Customer Success, and leadership. The ideal candidate has B2B SaaS sales experience (ideally mid-market or complex deals), a consultative approach with senior leaders, a passion for AI and its ROI, an ownership mindset, and a willingness to travel to customer sites within WA/SA. Bonus points for tools like Salesforce, Clari, Gong, or Tableau/Looker, and for prior CX or EX software experience. Zendesk supports a hybrid, inclusive workplace, is an equal opportunity employer, may use AI to screen applications, and offers reasonable accommodations to applicants with disabilities.