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Miro is hiring an AI Technical Architect to help strategic customers design and deploy cutting-edge AI solutions that elevate collaboration and drive business outcomes, serving as a trusted advisor and technical lead on AI use cases ranging from intelligent agents to workflow automation. The role involves guiding customers through onboarding, discovery, design, and hands-on configuration of AI-powered features, ensuring maximum value from Miro’s evolving AI capabilities, and bridging Customer Success, Product, and Engineering to define how AI transforms collaboration at scale. You’ll lead AI use-case discovery, design and implement AI-driven solutions (templates, agents, summarization tools, and custom GPT integrations), and advise on data privacy, compliance, API usage, and model performance monitoring, including integrations with platforms like Zapier, Workato, OpenAI, Azure OpenAI, and LangChain. Required qualifications include 6+ years in technical consulting or solution architecture, hands-on AI experience with LLMs and agent frameworks, familiarity with AI tooling and APIs, REST and low-code/no-code automation experience, excellent facilitation and communication skills, a strategic mindset, and knowledge of enterprise AI safety and privacy. About Miro: a visual workspace for distributed teams with a strong diversity and belonging culture, committed to inclusion, and handling applicant data in accordance with its Recruitment Privacy Policy.

Our team's mission is to empower Miro’s go-to-market teams and customers with strategic consulting that drives adoption, scales innovation, and delivers measurable business value, and our vision is to be Miro’s strategic edge that turns customers’ vision into velocity. We are hiring an AI Technical Architect to help strategic customers design and deploy cutting-edge AI solutions that elevate collaboration and drive business outcomes using Miro, serving as a trusted advisor and technical lead on AI use cases. You’ll lead customer discovery sessions, design and implement AI-driven features (intelligent templates, agents, summarization tools, and custom GPT integrations), and guide onboarding, change management, and value realization. You’ll collaborate with Product and Engineering to influence the roadmap, partner with Customer Success and Account Managers to ensure adoption and retention of AI use cases, and contribute to documentation and scalable assets for repeatable engagements. About Miro: a visual workspace for distributed teams with over 100 million users and 250,000 companies, a culture of belonging and collaboration that values diversity and inclusion, and a Recruitment Privacy Policy governing applicant data.

Miro’s team aims to empower go-to-market teams and customers with strategic consulting to drive adoption, scale innovation, and deliver measurable business value, establishing Miro as the strategic edge that turns customers’ vision into velocity. The AI Technical Architect will support strategic customers in designing and deploying cutting-edge AI solutions within Miro, serving as a trusted advisor and technical lead on use cases from intelligent agents to workflow automation. This role guides onboarding and implementation of AI solutions, leads discovery, design, and hands-on configuration of AI-powered features, and bridges Customer Success, Product, and Engineering to shape how AI transforms collaboration at scale. Qualifications include 6+ years in technical consulting or solution architecture with customer-facing responsibilities, hands-on AI experience (LLMs, prompt engineering, agent frameworks like LangChain or AutoGPT), familiarity with AI tooling and APIs, REST and low-code/no-code platforms, and strong communication and strategic, experimental mindset. About Miro, the company describes itself as a visual workspace for innovation with 100M+ users, 250,000 companies, 1,600+ employees in 13 hubs, a commitment to diversity and inclusion, and a Recruitment Privacy Policy governing applicants’ data.

Miro's team mission is to empower go-to-market teams and customers with strategic consulting to drive adoption, scale innovation, and deliver measurable business value, and its vision is to be the strategic edge that turns customers’ visions into velocity. We are hiring an AI Technical Architect to help strategic customers design and deploy cutting-edge AI solutions that elevate collaboration and drive business outcomes, serving as a trusted advisor and technical lead on AI use cases from intelligent agents to workflow automation. The role guides customers through onboarding and the discovery, design, and hands-on configuration of AI-powered features, ensuring they maximize value from Miro’s evolving AI capabilities. You’ll bridge Customer Success, Product, and Engineering to shape how AI transforms collaboration at scale—inside Miro and across the customer’s broader tech ecosystem—and help set roadmap direction based on real-world needs. Requirements include 6+ years in technical consulting or solution architecture with customer-facing responsibilities, hands-on AI experience (LLMs, prompt engineering, agent frameworks), familiarity with AI tooling and APIs, REST and low-code/no-code integration experience, strong communication skills, and a customer-centric, privacy-conscious mindset.

Miro is seeking an AI Technical Architect to help strategic customers design and deploy cutting-edge AI solutions that enhance collaboration and deliver measurable business value, serving as a trusted advisor and linking Customer Success, Product, and Engineering. The role entails leading AI use-case discovery, designing and implementing AI-driven capabilities (templates, agents, summarization tools, and GPT integrations), and guiding onboarding and change management to maximize value from Miro’s evolving AI features. You’ll bridge technical setup across customer environments, ensure data privacy and API usage compliance, monitor model performance, and collaborate with Product and Engineering to influence roadmaps while enabling successful onboarding and adoption with Customer Success and Account Managers. Required qualifications include 6+ years in technical consulting/solution architecture with customer-facing experience, hands-on AI solution design (LLMs, prompt engineering, agent frameworks like LangChain or AutoGPT), familiarity with AI tooling/APIs (OpenAI, Hugging Face, Vertex AI), REST APIs, and experience with low-code/no-code automation; plus excellent communication, a strategic experimentation mindset, and knowledge of enterprise AI safety and privacy. About Miro: a visual workspace for innovation with over 100 million users and 250,000 companies, a diverse and inclusive culture centered on belonging, and a Recruitment Privacy Policy governing applicants’ personal data.

Miro is hiring an AI Technical Architect to support its most strategic customers in designing and deploying cutting-edge AI solutions on the platform, serving as a trusted advisor and technical lead and aligning AI initiatives with business value across Customer Success, Product, and Engineering. The role involves leading customer discovery on AI use cases and data sources, designing and implementing AI-driven features (intelligent templates, agents, summarization tools, and custom GPT integrations), and guiding onboarding and change management for Miro’s AI capabilities, including integrations with platforms like Zapier, Workato, OpenAI, Azure OpenAI, and LangChain. You’ll bridge gaps between Customer Success, Product, and Engineering to shape how AI transforms collaboration at scale and to drive successful onboarding, measurable adoption, and retention of AI use cases. What you’ll need: 6+ years in technical consulting, solution architecture, or professional services with customer-facing responsibilities; hands-on experience designing or implementing AI solutions (LLMs, prompt engineering, and/or agent frameworks); strong familiarity with AI tooling and APIs (OpenAI, Hugging Face, Vertex AI) and experience integrating them into customer workflows; knowledge of REST APIs and low-code/no-code automation platforms is a plus; excellent facilitation and communication skills; a strategic, experimental mindset with knowledge of enterprise AI safety and data privacy; and hands-on experience integrating AI into enterprise SaaS environments. About Miro: a visual workspace for distributed teams that enables collaboration and innovation, serving over 100 million users and 250,000 companies, with a culture that emphasizes diversity, inclusion, collaboration, and belonging, and a Recruitment Privacy Policy governing applicants’ data.

Miro is hiring an AI Technical Architect to help strategic customers design and deploy cutting-edge AI solutions that enhance collaboration and deliver measurable business outcomes, acting as a trusted advisor and technical lead on AI use cases. In this role, you will guide customers through onboarding and implementation—from discovery and design to hands-on configuration of AI-powered features—while bridging Customer Success, Product, and Engineering to define how AI transforms collaboration at scale. You’ll lead customer discovery sessions to identify AI use cases, data sources, constraints, and automation opportunities, design and implement AI-driven capabilities (templates, agents, summarization tools, and custom GPT integrations), and ensure data privacy, compliance, and model performance monitoring. Responsibilities also include guiding technical setup and change management for Miro’s AI features and integrations with other platforms (e.g., Zapier, Workato, OpenAI, Azure OpenAI, LangChain), collaborating with Product/Engineering on the roadmap, enabling onboarding sessions, and creating scalable assets and documentation. Requirements include 6+ years in technical consulting/solution architecture roles with customer-facing experience, hands-on AI experience with LLMs and agent frameworks (LangChain, AutoGPT), familiarity with AI tooling and APIs (OpenAI, Hugging Face, Vertex AI), REST API knowledge, strong communication and strategic, customer-centric mindset, and a commitment to enterprise AI safety and data privacy; Miro is a visual workspace with 100M+ users and 250k companies, founded in 2011, with a diverse and inclusive culture and a Recruitment Privacy Policy.

Miro’s team mission is to empower go-to-market teams and customers with strategic consulting that drives adoption, scales innovation, and delivers measurable business value, aiming to be Miro’s strategic edge that turns customers’ vision into velocity. The AI Technical Architect role supports our most strategic customers in designing and deploying cutting-edge AI solutions within Miro, serving as a trusted advisor and technical lead on use cases from intelligent agents to workflow automation and guiding onboarding and implementation while bridging Customer Success, Product, and Engineering. Responsibilities include leading discovery sessions on AI use cases and data sources, designing and implementing AI-driven features (templates, agents, summarization tools, and custom GPT integrations), advising on data privacy and API usage, guiding change management, influencing the product roadmap, and enabling successful onboarding and adoption. Requirements are 6+ years in technical consulting/solution architecture or professional services with customer-facing responsibilities, hands-on AI solution experience (LLMs, prompt engineering, agent frameworks), strong familiarity with AI tooling and APIs, knowledge of REST APIs and low-code/no-code platforms, excellent facilitation and communication, a strategic/experimental mindset, and experience integrating AI into enterprise SaaS with curiosity and empathy. About Miro, the company is a visual workspace for distributed teams with 100M+ users and 250,000+ companies, values collaboration, diversity, and inclusion, and emphasizes belonging and a recruitment privacy policy to protect applicants’ data.

The Team's Mission is to empower Miro’s go-to-market teams and customers with strategic consulting to drive adoption, scale innovation, and deliver measurable business value, while the Team’s Vision positions Miro as the strategic edge turning customers' vision into velocity. The AI Technical Architect role involves supporting strategic customers by designing and deploying cutting-edge AI solutions in Miro to elevate collaboration and business outcomes, serving as a trusted advisor and technical lead on AI use cases, and guiding onboarding and implementation. Responsibilities include leading discovery of AI use cases and data sources, designing and implementing AI-driven features (templates, agents, summarization, GPT integrations), steering data privacy and API considerations, and coordinating change management for AI features and integrations with platforms such as Zapier, Workato, OpenAI, Azure OpenAI, and LangChain. The role requires 6+ years in technical consulting or solution architecture with hands-on AI experience (LLMs, prompt engineering, agent frameworks like LangChain, CrewAI, or AutoGPT), familiarity with AI tooling and APIs, REST and low-code/no-code automation knowledge, excellent communication, a strategic, experimental mindset, and a commitment to enterprise AI safety and data privacy. About Miro: a global visual workspace with 100M+ users and 250,000+ companies, emphasizing collaboration, diversity, inclusion, and belonging, founded in 2011 with 1,600+ employees, and with Recruitment Privacy Policy governing applicant data.

The team’s mission is to empower Miro’s go-to-market teams and customers with strategic consulting that drives adoption, scales innovation, and delivers measurable business value, while the vision positions Miro as the strategic edge turning customers’ vision into velocity. The role is for an AI Technical Architect who will support strategic customers by designing and deploying cutting-edge AI solutions in Miro, act as a trusted advisor and technical lead on AI use cases from intelligent agents to workflow automation, guide onboarding and implementation, and bridge Customer Success, Product, and Engineering to shape AI at scale. Responsibilities include leading AI use-case discovery, designing and implementing AI-driven solutions (templates, agents, summarization, GPT integrations), advising on data privacy and API usage, guiding setup and change management for AI features and integrations, collaborating with Product/Engineering to influence roadmaps, and enabling onboarding and documentation for repeatable AI engagements. Requirements cover 6+ years in technical consulting or solution architecture with customer-facing roles, hands-on AI design/implementation involving LLMs and agent frameworks (e.g., LangChain, AutoGPT), familiarity with AI tooling/APIs (OpenAI, Hugging Face, Vertex AI), experience with REST APIs and low-code/no-code automation, excellent facilitation and communication, and a mindset focused on experimentation, data privacy, enterprise SaaS integration, plus curiosity and empathy. About Miro, the company is a visual workspace for distributed teams with 100M+ users and 250,000 companies, founded in 2011 with 1,600+ employees across 13 hubs, emphasizing belonging, diversity, collaboration, and an inclusive culture, and noting a Recruitment Privacy Policy.

The Advisory Services team at Miro, within Professional Services, provides strategic guidance for Enterprise plan customers with a focus on human-centered change, experience design, product expertise, and workflow transformation to accelerate value realization on Miro. The role involves supporting teams in adopting Miro by sharing best practices, aligning value with IT and business goals, conducting assessments, designing change initiatives and governance models, facilitating workshops, creating prototypes, and advising on Agile approaches to improve collaboration. You’ll lead workshops, assess team workflows, connect Miro’s value to organizational goals, guide change initiatives for scalable governance, develop prototypes, and coach teams to adopt Agile principles and improve workflows. Requirements include fluency in English and Portuguese (Spanish a plus), 3–5 years in consulting/change management/Agile, experience with enterprise teams, strong facilitation, and familiarity with Human-Centered Design, governance, and Agile, plus experience with Miro or similar tools and excellent communication. Benefits include equity, wellbeing support, a WFH equipment allowance, a Learning & Development stipend, and a diverse, collaborative culture, with location-specific details; Miro emphasizes belonging and its mission to empower teams to create the next big thing, while providing a Recruitment Privacy Policy.

Miro’s Advisory Services, within Professional Services, provides strategic guidance for Enterprise customers with a focus on human-centered change, experience design, product expertise, and workflow transformation to accelerate value realization on Miro. The role involves supporting adoption by demonstrating best practices, partnering with IT and business stakeholders to align Miro’s value with goals, conducting assessments, designing change initiatives, and creating scalable governance models. You’ll lead workshops to explore use cases, develop simple prototypes, and coach teams on Agile methods to improve collaboration and workflows. Requirements include 3–5 years in consulting/change/Agile, hands-on enterprise experience, fluent English and Portuguese (Spanish a plus), strong facilitation, and familiarity with Human-Centered Design and Agile tools such as Miro. Benefits include a global package with equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, along with a diverse, inclusive culture aligned with Miro’s mission to empower teams to create the next big thing.

As part of Miro’s Advisory Services within Professional Services, the team provides strategic guidance to Enterprise customers on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization. The role focuses on helping teams adopt Miro by demonstrating best practices, partnering with IT and stakeholders, conducting assessments, guiding governance, facilitating use-case workshops, and developing prototypes to inspire innovation and agile adoption. You will lead collaboration-focused workshops, assess workflows, align Miro’s value with organizational goals, design change initiatives, and coach teams on Agile principles to improve productivity and teamwork. Requirements include fluent English and Portuguese (Spanish a plus), 3–5 years in consulting/change management/Agile or similar, experience with enterprise environments, strong facilitation, and familiarity with Human-Centered Design, governance, and Agile tools like Miro. Miro offers global benefits (equity, wellbeing, equipment allowance, learning stipend), emphasizes a diverse and inclusive culture aligned with its mission to empower teams to create the next big thing, and notes location-specific benefits and a Recruitment Privacy Policy.

The Advisory Services team within Miro’s Professional Services provides strategic guidance for Enterprise customers, focusing on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization. The role involves supporting teams in adopting Miro by aligning with IT and business goals, conducting assessments, designing change initiatives and governance models, facilitating workshops, and developing prototypes to inspire innovation. You will lead workshops, assess workflows, connect Miro’s value to organizational goals, guide scalable governance, coach on Agile practices, and identify barriers to improve collaboration. Requirements include fluent English and Portuguese (Spanish a plus), 3–5 years in consulting/change management/Agile or similar fields, experience with enterprise teams, strong facilitation, familiarity with Human-Centered Design and governance, and proficiency with Agile tools like Miro along with excellent communication. The role offers benefits such as equity, wellbeing support, a WFH equipment allowance, and an L&D stipend; Miro is a global, diverse, and inclusive company with a mission to empower teams to create the next big thing, serving over 100 million users across 13 hubs.

Miro’s Advisory Services team, within the Professional Services organization, provides strategic guidance for Enterprise plan customers with a focus on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate business value realization. The role involves supporting teams in adopting Miro by demonstrating best practices, aligning with IT and business stakeholders, conducting assessments and recommendations, designing change initiatives and governance models, facilitating workshops, and developing prototypes to inspire innovation. You’ll lead workshops to improve collaboration, assess team workflows, connect Miro’s value to organizational goals, guide scalable governance and change initiatives, coach teams on Agile practices, and identify barriers to effective teamwork. What you’ll need: Fluent in English and Portuguese (Spanish is a plus); 3–5 years of experience in consulting, change management, Agile, or similar fields; hands-on experience with enterprise teams or fast-moving environments; strong facilitation, communication, and presentation skills; familiarity with Human-Centered Design, governance frameworks, collaboration tools, and Agile platforms such as Miro. What’s in it for you: a global benefits package including equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, within a diverse, collaborative culture that strives for belonging, with location-specific benefits and recruitment data handled per Miro’s policy.

Miro’s Advisory Services, within the Professional Services organization, offers strategic guidance for Enterprise customers with a focus on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization. In the role, you will support teams in adopting Miro by demonstrating best practices, partnering with IT and stakeholders, conducting assessments, designing change initiatives and governance, facilitating workshops, developing prototypes, and guiding Agile integration. You’ll lead collaboration workshops, assess team workflows, align Miro’s value with organizational goals, drive scalable governance, and coach teams on Agile practices to improve workflows. Requirements include fluency in English and Portuguese (Spanish a plus), 3–5 years in consulting/change management/Agile, experience with enterprise teams, strong facilitation skills, ability to drive tool adoption, familiarity with Human-Centered Design and governance, and experience with Agile and Miro or similar tools. Benefits include a global package with equity, wellbeing support, a work-from-home equipment allowance, and a development stipend, alongside a diverse, collaborative culture and location-specific variations; Miro emphasizes belonging and inclusion as it empowers teams to create the next big thing.

Miro’s Advisory Services team within Professional Services provides strategic guidance for Enterprise customers, focusing on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate business value realization on Miro. The role involves supporting teams in adopting Miro, aligning its value with IT and business goals, conducting assessments, designing change initiatives and governance models, facilitating workshops, creating prototypes, and promoting streamlined usage and Agile integration. You’ll lead workshops to improve collaboration, assess workflows, guide organizational change, develop simple prototypes, and coach teams on Agile practices to drive measurable improvement. Requirements include fluency in English and Portuguese (Spanish a plus), 3–5 years in consulting, change management, Agile, or similar fields, experience with enterprise teams, strong facilitation, and familiarity with Human-Centered Design, governance, and Miro-like tools. The role sits in a broader Miro culture that emphasizes belonging and diversity, with global benefits, growth opportunities, and information about location-specific benefits and the Recruitment Privacy Policy.

Miro’s Advisory Services, within Professional Services, provides strategic guidance for Enterprise customers with a focus on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization with Miro. The role involves supporting adoption by demonstrating best practices, partnering with IT and business stakeholders, conducting assessments, designing change initiatives and governance models, facilitating workshops, and developing prototypes to inspire innovation. You will lead workshops to uncover high-impact use cases, assess team workflows, connect Miro’s value to organizational goals, guide scalable governance, and coach teams on Agile practices. Requirements include fluency in English and Portuguese (Spanish a plus), 3–5 years of experience in consulting, change management, Agile, or related fields, experience with enterprise teams, strong facilitation and communication skills, and familiarity with Human-Centered Design and governance. What’s in it for you includes global benefits such as equity, wellbeing, a WFH equipment allowance, and an L&D stipend, within a diverse, collaborative culture; Miro is a visual workspace used by over 100 million users and 250,000 companies, co-headquartered in San Francisco and Amsterdam, with a mission to empower teams and a commitment to inclusion and privacy.

The Advisory Services team within Miro's Professional Services provides strategic guidance for Enterprise customers, focusing on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization on Miro. The role involves supporting adoption, partnering with IT and business stakeholders to align Miro’s value with goals, conducting assessments, guiding change initiatives, designing governance models, facilitating workshops, and developing prototypes to inspire innovation. You’ll lead collaboration-focused workshops, assess team workflows for targeted productivity improvements, connect Miro’s value to organizational objectives, and coach teams on Agile practices and integrating Agile principles. Requirements include fluent English and Portuguese (Spanish a plus), 3–5 years in consulting, change management, Agile, or related fields, experience with enterprise teams, strong facilitation, familiarity with Human-Centered Design and governance, and comfort using Miro or similar tools. The company offers a global benefits package (equity, wellbeing, equipment allowance, and an annual Learning & Development stipend), a diverse and collaborative culture, location-specific variations, and a recruitment privacy policy governing applicant data.

Miro’s Advisory Services team, within Professional Services, provides strategic guidance for Enterprise customers with a focus on human-centered change, experience design, product expertise, and workflow transformation to accelerate business value realization with Miro. The role involves supporting teams in adopting Miro by demonstrating best practices, partnering with IT and business stakeholders, conducting assessments, designing change initiatives, governance models, facilitating workshops, and developing simple prototypes to inspire innovation and improve collaboration. What you’ll do includes leading workshops, assessing workflows, linking Miro’s value to organizational goals, guiding change initiatives and scalable governance, coaching Agile practices, and identifying barriers to drive measurable improvements. Requirements include fluent English and Portuguese (Spanish a plus), 3–5 years in consulting/change management/Agile or related fields, hands-on experience with enterprise teams or fast-moving environments, strong facilitation and communication skills, and familiarity with Human-Centered Design, governance frameworks, Agile methodologies, and Miro or similar tools. What’s in it for you includes a global benefits package with equity, wellbeing, WFH equipment allowance, and an L&D stipend, and Miro’s mission and culture emphasize belonging, collaboration, diversity and inclusion; Miro is a visual workspace with over 100M users and 250,000 companies, co-headquartered in San Francisco and Amsterdam, with 1,600+ employees and a Recruitment Privacy Policy for applicants.