The Ampin App
deep insights into the Atlassian community

Atlassian offers flexible work options (office, remote, or hybrid) and hires globally where it has a legal entity; this role is a remote field sales position based in Germany or the Netherlands. The role covers a territory of 2-4 strategic customers and reports to the Director of Strategic Sales for the DACH region. Responsibilities include developing and closing new opportunities, creating named account or territory plans, driving expansion across the product portfolio, ensuring customer success, and serving as the main contact or escalation point for selected strategic accounts. You will identify key decision-makers, understand customer objectives, position solutions, collaborate with internal teams and partners, and lead complex negotiations and contract discussions. Additional duties include market research and forecasting for senior management, travel as needed, and mentoring junior sales team members if applicable.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity to support employees’ personal goals and family priorities. They are looking for a Principal Customer Success Manager in the Strategic Segment, with CSMs helping customers realize the value of their Atlassian investment by delivering scalable methodologies for product adoption, solution expansion, and long-term growth. The Principal CSM will build relationships across the customer journey, engaging with C-suite executives and global teams to guide complex customers and achieve value realization through proactive, programmatic engagement and cross-product expertise. The role includes developing trusted-advisor relationships, guiding Customer Success Plans with regular check-ins and QBRs, navigating multi-partner implementations, driving adoption and change management for high-value accounts, and mitigating churn in partnership with the Account Team and Account Associate. Finally, you’ll be the Voice of the Customer, providing internal feedback to help Atlassian better serve strategic customers and maximize value across their lifecycle.

At Atlassian, employees can work in an office, from home, or in a hybrid arrangement, and the company hires in any country where it has a legal entity. The role centers on building trusted relationships with C-suite and senior executives to position Atlassian as a strategic partner in their digital and AI transformation journeys. It emphasizes outcome-driven success by accelerating product adoption, delivering measurable business outcomes, and driving expansion across global teams through value realization. Responsibilities include leading complex programs and transformations across multiple partners and stakeholders, advising on AI and emerging technologies, and proactively mitigating risks with account teams. It also involves serving as the voice of the customer to provide actionable feedback for product and experience improvements, and collaborating cross-functionally with sales, product, support, and advisory services to maximize business value.

Atlassian supports flexible work locations (office, home, or hybrid) and hires in any country where it has a legal entity. The Principal Customer Success Manager in Strategic Segment helps customers realize value by deploying standard methodologies at scale to drive product adoption, solution expansion, and long-term growth, leveraging cross-product expertise and experience with SaaS business models. The role requires building trusted advisor relationships with C-suite and executives, guiding complex enterprise customers through their journey, delivering value realization via proactive and programmatic engagement and developing Customer Success Plans with regular check-ins, QBRs, and strategic planning. Atlassian serves 300,000+ customers (NASA, IBM, HubSpot, Samsung, Coca-Cola) and emphasizes its "play as a team" culture to help customers understand how products combine into enterprise solutions. Key responsibilities include adoption strategies for high-value accounts, change management, churn mitigation with the Account Associate, and acting as the Voice of the Customer to provide internal feedback for strategic customers.

At Atlassian, employees can work from an office, from home, or a combination, giving them control to support family, personal goals, and other priorities, and the company hires in any country where it has a legal entity. The Account Associates team focuses on retention and expansion, driving renewal strategies, proactively engaging customers, mitigating churn, and identifying opportunities to expand customers’ footprints at renewal. They serve as the link between sales and customer success, collaborating with account executives and channel partners to understand customers’ goals, mitigate churn risk, drive pricing and licensing discussions, and share feedback on evolving customer needs. What You’ll Do includes nurturing relationships throughout the renewal lifecycle via phone, video, and email to maximize retention, leading renewals across products and regions, increasing awareness of Atlassian’s portfolio for cross-sell and upsell, and maintaining a healthy pipeline and accurate records. About you: three or more years of proven experience in account management, software renewals, customer success, or related areas, the ability to build rapport across diverse countries and cultures, and German language proficiency is required.

Atlassian supports flexible work arrangements—office, home, or a mix—and hires in any country where they have a legal entity, prioritizing family and personal goals within a culture that values “play as a team.” They emphasize supporting one another, celebrating wins together, and sharing knowledge, with employees working with Atlassian, not for Atlassian. Responsibilities include partnering with direct sales, partners, and larger account teams on Fortune 500 customers, tracking customer profiles, business problems, roadmaps, and solution success to optimize accounts within your territory. You will conduct customer discovery to understand the current state and map needs to Atlassian products, identify cross-product opportunities, and act as a pre-sales product expert to demonstrate value and secure buy-in. You will forge strong partnerships with aligned account executives, manage pipeline and opportunities, document product feedback and competitive intelligence for product management, and continuously learn to refine your pre-sales, product, and sales processes.

Atlassian supports flexible work arrangements and hires globally where they have a legal entity, enabling employees to balance family and personal goals. The company emphasizes its value of "play as a team"—supporting one another, celebrating wins, and sharing knowledge, with employees working with Atlassian rather than for Atlassian. The role is a specialist pre-sales expert for the Strategy Collection solutions, focusing on Focus, Talent, Align, Goals & Projects, and collaborating with Account Executives and other teams to understand customer needs and design solutions on the Atlassian platform. They lead compelling, value-based demonstrations connecting strategy to execution across the Atlassian System of Work, with tailored narratives for executives and transformation leaders. They also identify cross-product expansion opportunities and capture customer feedback, market insight, and competitive intelligence to inform product, marketing, and enablement and shape the Strategy Collection business.

Atlassian Professional Services delivers outcome-based solutions to maximize the value of customers’ Atlassian investments and enable long-term business success through the Atlassian System of Work. The Services Solutions Advocate (SSA) is the commercial specialist who partners with customers and Atlassian Sales to shape the right services engagement and delivery model, including when to involve the Atlassian Partner Ecosystem. As a trusted advisor, the SSA identifies priorities with business and technical decision makers and aligns services offerings to customer goals while balancing customer value, commercial priorities, and delivery considerations. The SSA generates and influences the services pipeline by leading discovery, guiding the services sales cycle, and shaping customer-specific engagements and account strategies to maximize value and identify expansion opportunities. They coordinate cross-functional stakeholders across Atlassian Sales, Professional Services, Customer Success, and the Partner Ecosystem to influence complex opportunities and own sales targets through bookings, pipeline, and forecast accuracy.

Atlassian Professional Services delivers outcome-based solutions to accelerate adoption, reduce risk, and enable long-term business success through the Atlassian System of Work. The Services Solutions Advocate (SSA) is the commercial specialist who drives demand for services by partnering with customers to shape the right engagement and decide when to engage the Atlassian Partner Ecosystem. The SSA serves as a trusted advisor to business and technical decision makers, identifying priorities, navigating complex opportunities, and aligning services with goals while balancing customer value, commercial priorities, and delivery considerations. Key responsibilities include generating and shaping the services pipeline, leading consultative discovery, guiding the services sales cycle from discovery to close, shaping engagements, and developing account-level strategies in collaboration with Atlassian Sales while coordinating across Sales, Professional Services, Customer Success, and the Partner Ecosystem. The role also involves influencing enterprise opportunities and owning a professional services sales target with metrics such as bookings, pipeline growth, forecast accuracy, and opportunity management.

Atlassians can work in-office, from home, or hybrid, with flexibility to support family and personal goals, and the company can hire in any country where it has a legal entity. Interviews and onboarding are virtual as part of being a distributed-first company, and this is a remote position that requires you to be located in the UK or NL. The role is Sales Development Representative, partnering with Account Executives to build the Mid-Market sales pipeline in coordination with Sales Operations and Marketing, and reporting to a Sales Development Manager. Responsibilities include outbound prospecting, qualifying leads through proactive outreach and research, conducting cold calls and other outreach to engage decision makers, collaborating across teams, navigating objections with value-driven messaging, and articulating the product value proposition. Candidates should have experience engaging prospects, writing personalized emails, building pipeline with Enterprise Advocates and Marketing, and using tools like Salesforce, Gong, Outreach, and LinkedIn Navigator.

Atlassians can work from an office, from home, or a mix, giving them flexibility to support family and personal goals, with hiring allowed in any country where we have a legal entity, virtual interviews and onboarding as part of a distributed-first approach, and this being a remote position. The role requires you to be located in the UK or Netherlands to help teams work effectively, and visa sponsorship cannot be offered; candidates must have the right to work in the UK or Netherlands without sponsorship. Our Sales Development Representatives partner with Account Executives to build and manage a Mid-Market sales pipeline, coordinating with Sales Operations and Marketing and reporting to a Sales Development Manager. In this role you will be accountable for outbound prospecting and quota-bearing activities, qualify leads through proactive outreach and research, conduct cold calls and emails to engage decision makers, collaborate with sales, marketing, partner and operations teams to develop lead generation strategies, and navigate objections with value-driven messaging while articulating the value proposition of our products. You will build your pipeline in partnership with Enterprise Advocates and Enterprise Marketing teams and use tools such as Salesforce, Gong, Outreach, and LinkedIn Navigator.

Atlassian supports flexible work arrangements—employees can work in an office, from home, or in a hybrid model to better support family, personal goals, and other priorities. The company hires people in any country where it has a legal entity, and interviews and onboarding are conducted virtually as part of being a distributed-first organization. This is a remote field sales position based in the UK or the Netherlands, reflecting Atlassian's distributed-first strategy. They are seeking an Enterprise Sales leader to accelerate growth in the Emerging Markets segment in EMEA; this is not a traditional maintenance role—the leader will architect and execute the GTM strategy for high-growth global customers and drive deep, business-critical transformations beyond transactional sales. The role emphasizes building a high-performance culture, owning revenue outcomes with a disciplined operating rhythm, driving cloud and enterprise agility transformations with C-suite executives, and enabling collaborative growth across partners, product teams, and marketing.

Atlassian offers flexible work options—office, home, or hybrid—that give employees control over family, personal goals, and priorities, but the role requires being located in the UK, Germany, or the Netherlands with no relocation support. Atlassian is hiring a Pre-Sales Solutions Engineer for the Emerging Markets Team focused on Africa, to be a product expert in the sales cycle and help close enterprise deals. In this role you will partner with account teams and channel partners to understand the customer's current state, map it to Atlassian products, and lead value-based demonstrations that show how the solutions solve business problems. You will identify cross-product opportunities, understand and guide the customer's technical needs to gain buy-in, and document feedback and competitive intelligence for product management. The position requires continuous learning and refinement of pre-sales, product, solution, and platform knowledge and sales processes.

Atlassian offers flexible work options (office, remote, or hybrid), but this role must be located in Germany, the UK, or the Netherlands and relocation is not provided. The position is for a Senior Pre-Sales Solutions Engineer covering the DACH and CEE territory, focused on being a product expert to solve customers’ problems and help close enterprise deals. Responsibilities include partnering with account teams and channel partners to discover customer needs, map them to Atlassian products, and identify opportunities for cross-product expansion. You will lead value-based demonstrations, articulate the value of the software, understand the customer’s technical needs, and secure buy-in from stakeholders. The role also involves building strong partnerships with sales, collecting product feedback and competitive intelligence, and continuously improving pre-sales knowledge and processes.

Atlassian offers flexible work options (office, remote, or hybrid) and hires people in any country where they have a legal entity. They are looking for a Senior Pre-Sales Solutions Engineer for the Strategic territory to lead technical engagement in complex sales cycles and solve customers’ hardest business problems with Atlassian solutions. The Solutions Engineering Team partners with the Enterprise Sales Team and Channel Partners to understand customer needs, strategize on enterprise sales, deliver value-based demonstrations, and support Proofs of Value to unlock the potential of customers’ teams. In this role, you will conduct thorough customer discovery, deliver tailored product demonstrations, develop proof-of-concept environments, and lead workshops aligned with customer goals. You will continuously enhance technical expertise, collaborate with internal teams, understand competitors, experiment with innovative pre-sales approaches, and be fluent in German and English.

Atlassian offers flexible work options (office, home, or hybrid) and hires people in any country where it has a legal entity. The Solutions Engineering Team combines pre-sales, consulting, and engineering to partner with Enterprise Sales and Channel Partners, understand customer needs, and support Proofs of Value to ultimately allow customers to unleash the potential of their teams. In this role, you will conduct thorough customer discovery to identify challenges, business goals, and technical requirements for cross‑product opportunities aligned with Atlassian’s offerings. You will deliver tailored product demonstrations, create proof‑of‑concept environments, and lead interactive workshops aligned with customers’ goals. You will continually enhance your technical expertise, collaborate with internal teams, understand competitors, and experiment with innovative pre‑sales approaches to boost customer engagement.

Atlassian offers flexible work options—office, home, or a mix—and hires in any country where it has a legal entity. The Solutions Engineering Team combines pre-sales, consulting, and engineering to partner with the Enterprise Sales Team and Channel Partners, understand customer needs, strategize on enterprise sales cycles, provide value-based demonstrations, and support Proofs of Value. In this role, you will conduct thorough customer discovery, deliver tailored product demonstrations, and develop proof-of-concept environments and interactive workshops aligned with customer goals. You will collaborate with internal teams, account managers, and product stakeholders to drive transformation deals, identify growth opportunities, and ensure seamless communication and alignment with customer objectives, while continuously enhancing technical expertise and staying updated on Atlassian’s roadmap. You will also build a robust understanding of competitors, articulate Atlassian’s differentiators in competitive scenarios, experiment with innovative pre-sales approaches such as gamification, and be fluent in German and English.

- Atlassian offers flexible work options (office, home, or hybrid) and hires globally where it has a legal entity. - They are seeking a Senior Pre-Sales Solutions Engineer for the Strategic territory to lead technical engagements in complex sales and solve customers’ hardest business problems with Atlassian solutions. - The Solutions Engineering Team partners with Enterprise Sales and Channel Partners to understand customer needs, strategize sales cycles, provide value-based demos, and support Proofs of Value to unlock their teams’ potential. - The role involves thorough customer discovery, tailored product demonstrations, PoCs and interactive workshops, staying current with the roadmap and certifications, and collaborating across internal teams to drive transformation deals while addressing competitors. - They encourage experimentation with innovative pre-sales approaches (e.g., gamification, audience participation) to enhance customer engagement.

At Atlassian, software and collaboration are transforming the software development industry, with deals typically in the €150K-€400K ARR range, 3–9 month cycles, multi-stakeholder procurement, and real commercial complexity. The Mid-Market Sales team, established in 2019, manages a diverse portfolio of mid-sized customers and concentrates on cloud-first sales opportunities, cross-sell and user expansion, strong customer relationships, and ambitious revenue targets. In this role, you’ll act as a passionate advocate for customers, providing feedback to product and engineering teams to enhance the overall customer experience. The team comprises members with experience across Fortune 500 companies and startups, united by Atlassian’s core values and a shared commitment to ambitious goals and team success. Key responsibilities include developing named account or territory plans to maximize expansion and customer success, closing net-new logos in the €150K-€400K ARR range, expanding existing named accounts with 1K-10K licenses, managing DC-to-Cloud migrations, and working as both hunter and farmer while collaborating with channel partners and internal teams, with regular forecasts and occasional travel.