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Atlassian offers flexible work options and hires in any country where they have a legal entity. The Principal Enterprise Delivery Manager leads Atlassian’s largest, most complex customer migrations to the cloud, acting as a trusted strategic advisor and technical consultant to senior decision-makers while guiding delivery and governance across cross-functional teams. The role requires a blend of business acumen and technical fluency to shape customer cloud strategies, enable AI and other cloud feature adoption, and understand data movement, system integration, and migration success. Key responsibilities include end-to-end migration strategy, risk management and remediation, technical architecture involving APIs and automation, governance of the migration lifecycle, stakeholder communications, escalation handling, and team leadership. The position also emphasizes industry insight, data-driven decision making, mentoring, and proposing innovative solutions to help customers achieve cloud outcomes.

Atlassian lets employees choose their work location—office, remote, or a hybrid arrangement. This approach aims to help employees balance family, personal goals, and other priorities. Atlassian can hire talent in any country where it has a legal entity. The text includes a placeholder for a job description to be inserted. Overall, it communicates a flexible, globally capable workplace.

Atlassian offers flexible work locations (office, home, or hybrid) and hires globally in countries where they have a legal entity. The role involves owning the customer support experience, troubleshooting and solving technical issues, escalating per SOP, creating knowledge base articles, and participating in technical communications while pursuing specialization and training, with flexible or on-call schedules as needed. Core competencies include customer orientation, effective communication, adaptability, teamwork, and a learning mindset, with 3-5 years of experience in technical support, software services, and large-end-user administration, plus a track record of de-escalating difficult situations and mentoring others. Must-have skills include SQL/database queries, log analysis, APIs/REST, front-end troubleshooting, networking basics (DNS, DHCP, SSL, proxies, firewalls), and debugging Java-based applications. Nice-to-have skills include browser developer tools, HAR analysis, Splunk, OAuth/SSO/SAML, Linux, mail protocols, and familiarity with cloud technologies such as AWS.

Atlassian offers flexible work options—office, home, or a hybrid arrangement—and hires in any country where it has a legal entity, with virtual interviews and onboarding as part of its distributed-first approach. With sufficient timezone overlap, the company can recruit for this role from anywhere in India. The role is a Shield Engineer across five observability teams, supporting telemetry tooling and platform for Atlassian cloud services, handling petabytes of data daily and making it accessible within seconds. You’ll empower hundreds of Atlassian engineering teams with world-class observability, acting as a technical advocate and unblocker for teams using the tooling. Key responsibilities include providing technical guidance, championing user needs, unblocking developers, contributing fixes, automating workflows, maintaining docs and runbooks, collaborating with engineers, and continuously improving support at scale.

Atlassian offers flexible work arrangements—office, home, or hybrid—and hires in any country where it has a legal entity. The Bengaluru office exists, but eligible candidates can work remotely across India. They are seeking a customer champion to drive agreement and improvement across product and operations, focusing on broader customer experience and a visible global impact on process, product, and team. The role is part of the Enterprise Support team, providing advanced support and product expertise to Atlassian’s largest customers as a lead level III support engineer, collaborating with Atlassian offices worldwide and joining a growing team. Responsibilities include reporting to the Enterprise Support Manager, performing root cause analysis, debugging and troubleshooting across one-to-many Atlassian products, and participating in customer-facing calls with progress updates, action plans, and resolution details; the current focus is on Jira and Confluence.

Atlassian supports a distributed-first work model, letting you work in an office, from home, or in a hybrid arrangement. The company hires people in any country where it has a legal entity, and interviews and onboarding are conducted virtually. In this role, you will influence AI product feature development and roadmaps, driving impactful change through clear analysis and recommendations. You will collaborate with cross-functional partners to solve product and business problems, applying technical expertise, quantitative analysis, experimentation, and data presentation to develop strategies, especially for the Atlassian Intelligence suite. You will develop hypotheses, test opportunities to improve products, partner with teams to inform strategy and roadmaps, forecast and monitor key metrics, and use data to ensure the products deliver value to people, businesses, and Atlassian.

Atlassian offers flexible work options—office, home, or a hybrid model—and hires globally in any country with a legal entity, with virtual interviews and onboarding as part of its distributed-first approach. The Search Platform team powers Atlassian's search functionality, aiming to provide reliable infrastructure, a consistent user experience, and improved accuracy of results. As Atlassian's client base and content volume grow, search becomes an increasingly exciting and challenging engineering domain. The role requires strong software engineering skills (about 80% engineering and 20% machine learning) and involves tackling complex problems from technical design to launch, planning large projects, and solving architecture challenges while applying standards. It also involves leading code reviews and documentation, handling complex high-risk bug fixes, setting coding standards, partnering across engineering teams on company-wide programs, transferring knowledge across languages, and mentoring junior team members.

Atlassian supports flexible work options—office, home, or a mix—along with virtual interviews and onboarding as part of its distributed-first approach. The Mid-Market Manager India role leads a team focused on acquiring and managing mid-sized customers in India, developing tailored strategies, nurturing key accounts, and can be based remotely or in the Bengaluru office. Responsibilities include leading the mid-market sales team, creating strategic plans to penetrate and expand the Asia-focused mid-market, elevating the Atlassian brand through executive engagement and events, mentoring the team, setting performance goals, recruiting, and collaborating with internal and partner teams to streamline sales and report to senior management. The candidate should have experience in sales as both an individual contributor and a manager in India, with a proven track record of hitting targets and pipeline goals, plus experience building multi-country sales strategies and understanding APAC cultural nuances and Atlassian’s India-specific regulatory and data considerations. They should be proficient with CRM, pipeline management, and analytics tools, motivated to coach selling professionals, eager to challenge traditional sales models, and comfortable in a fast-paced international environment while sharing learnings with the team.

Atlassian supports flexible work options—office, home, or a combination—hiring globally with virtual interviews and onboarding as part of a distributed-first approach. The company strives to unleash the potential of every team with agile & DevOps, IT service management, and work management software that helps teams organize, discuss, and complete shared work. Its products—Jira Software, Confluence, and Jira Service Management—are used by the majority of the Fortune 500 and over 300,000 companies worldwide, including NASA, Audi, Kiva, Deutsche Bank, and Dropbox. The Mid-Market sales team manages a portfolio of mid-sized customers and acts as a strong advocate, providing feedback to product and engineering to enhance customer experience, working closely with Channel Partners, Product Specialists, Account Managers, and Solution Engineers. All efforts are guided by Atlassian’s values as a compass for evolving its sales model and aiding customers in deploying and utilizing Atlassian at scale.

We are seeking a reliability expert passionate about scaling Cloud services to join our SRE teams. The ideal candidate is aware of current industry trends, values working with diverse partners, can articulate business impact, and can dive deep into technical solutions. They should have deep understanding of modern Cloud infrastructure, programming expertise, operational experience, and a desire to change the status quo. The role involves analyzing and improving services and processes to achieve higher reliability, performance, scalability, and cost efficiency by crossing team and functional boundaries to advocate for reliability methodologies and by collaborating with platform, product, and SRE teams to build reliability into the platform and drive adoption into products. You will be the driving force for change and report to a regional Senior Engineering Manager in SRE.

Atlassian supports flexible work arrangements (office, remote, or hybrid) and hires globally where it has a legal entity, with virtual interviews and onboarding as part of being distributed-first. The Senior Product Security Engineer, Cloud Security will secure Atlassian’s cloud platforms and products by partnering with engineering teams to design, implement, and scale security controls and secure-by-default practices, delivering impactful security outcomes. Key responsibilities include acting as the Technical SME, driving automation, conducting security assessments and threat modeling for cloud-native and SaaS products, reviewing cloud architectures (AWS/GCP/Azure), developing automated security controls, mentoring engineers, and coordinating incident response and stakeholder communication. On day one, candidates should have 10+ years in security roles with strong cloud security experience, hands-on expertise in cloud platforms and container security, experience with microservices design reviews, programming/scripting for automation, and ability to integrate security into CI/CD and IaC, plus excellent communication. Preferred qualifications include a degree in CS/InfoSec (or equivalent), familiarity with cloud security concepts, detection engineering, IAM graphs, and open-source contributions; and Atlassian emphasizes ownership, proactive risk management, cross-team collaboration, clear communication, and automation-driven security improvements.

Atlassian offers flexible work options, allowing employees to choose their work location, whether from home, in the office, or a mix of both, which helps them balance personal and professional responsibilities. The Atlassian Corporate Engineering (ACE) team consists of five departments focused on enhancing the company's potential through technology, innovation, and collaboration, supporting global initiatives and driving growth. Within this framework, the Workplace Technology division features a Global Support team that delivers technical support and exceptional customer service for Atlassians, influencing daily technology experiences. Senior members of the team are responsible for providing high-quality technical assistance, mentoring junior staff, and enhancing services through data analysis and proactive problem management. Additionally, the role includes managing outsourced services, vendor relationships, and ensuring compliance with contractual obligations while maintaining internal knowledge bases.

The Observability Patronus team at Atlassian focuses on developing and managing key observability platforms like Grafana Mimir and Sentry to enhance product monitoring for engineering teams. As a Senior Software Engineer in this team, you'll contribute to building and maintaining high-performance systems that handle massive data volumes daily. The role involves addressing architectural challenges while integrating both software engineering and infrastructure skills. You'll autonomously drive complex projects, automate processes, and set a standard for quality code, while also mentoring junior team members. Ultimately, your work will significantly improve the reliability and performance of Atlassian's products, impacting thousands of engineers and their workflows.

The Atlassian Ecosystem and Marketplace organization empowers customers to enhance productivity through trusted applications and custom solutions. They are seeking a senior principal engineer with a strong engineering background to shape the architecture that supports a diverse group of builders. This role involves collaborating with various teams to align technical strategies and exploring large-scale projects. Candidates should have experience creating user-friendly solutions for both developers and non-developers, and a willingness to experiment and learn from failures. Responsibilities include mentoring engineers, driving software quality, and defining standards for operational excellence within the organization.

Atlassian offers flexible work arrangements, allowing employees to choose between office work, remote work, or a hybrid approach, making it easier for them to manage personal and family commitments. The role of Observability Architect involves collaborating with platform engineering and product teams to enhance telemetry and develop a centralized monitoring solution. Key responsibilities include defining the telemetry strategy, leading design efforts, and improving observability systems to enhance user experience. Candidates should possess experience in managing large-scale telemetry systems and data ingestion pipelines, as well as strong analytical skills. Preferred qualifications include knowledge of compliance standards and experience with cloud-based architecture.

Atlassian offers flexible work arrangements, allowing employees to choose to work from the office, home, or a combination of both, under their "TEAM anywhere" initiative. They are currently looking for a Principal Software Engineer who will be responsible for designing and optimizing high-scale distributed storage systems using AWS technologies. This role involves collaborating with other engineers to enhance the architecture and reliability of backend storage solutions while focusing on performance and fault tolerance. The Principal Software Engineer will also lead technical reviews and mentorship, driving best practices in system design, cloud optimization, and automation. Additionally, the role will include collaboration with Site Reliability Engineers to ensure high availability and implement effective monitoring and disaster recovery strategies.

Atlassian allows employees to choose their work environment, whether in-office, remote, or a hybrid approach, providing flexibility to meet personal and family needs. The company operates on a distributed-first model, conducting virtual interviews and onboarding for hires from various countries. Jira Service Management (JSM) enables teams in different departments to collaborate effectively, streamline service delivery, and adapt to changing business requirements without the complexity of traditional IT service management. The Agent AI team works on enhancing the efficiency of support agents by utilizing AI to automate ticket management processes, leveraging a built-in AI engine with NLP and generative capabilities. Candidates for roles in this team should have at least 5 years of experience in machine learning, proficiency in programming languages like Python or Java, and an agile development mindset focused on delivering practical solutions.

Atlassian offers flexible work options, allowing employees to choose between office, home, or hybrid environments, fostering personal and family support. They are seeking a Lead Product Designer for the JSM Help Center, focusing on integrating AI-powered features within their product ecosystem. This role emphasizes visual design, interaction design, information architecture, and requires a holistic approach to defining user experiences for millions of users. The designer will manage the entire design process from problem framing to UI implementation, ensuring alignment with customer value and outcomes. Collaboration with a diverse team and mentoring other designers are essential aspects of this role, promoting user advocacy and ethical AI practices.

Atlassian offers flexible work arrangements, allowing employees to work from offices, home, or a blend of both to support personal priorities. The Trust Engagement team is seeking a Senior Trust Analyst to enhance customer trust in Atlassian Cloud Products through strategic initiatives and collaboration across various departments. This role involves engaging with customers to clarify Atlassian's commitments to security, compliance, and privacy while managing complex security reviews and audits. Ideal candidates should have 5-7 years of experience in security, governance, risk, and compliance, along with strong customer engagement skills and knowledge of relevant frameworks. Proficiency in cloud platforms and the ability to navigate complex customer trust challenges are essential, along with strong communication and problem-solving skills.

At Atlassian, employees have the flexibility to choose their work arrangement, whether it be in-office, remote, or a hybrid model, allowing them to balance personal and professional responsibilities. The company conducts interviews and onboarding virtually, emphasizing its distributed-first approach, with eligibility for remote work across India. The principal engineer role is designed for seasoned engineers who possess extensive experience in backend technologies and are expected to act as mentors for junior team members. Responsibilities of this role include tackling complex problems, leading code reviews, and setting architectural standards while collaborating across teams on major initiatives. Overall, the position offers a chance to influence technical design and foster knowledge sharing within the team.

Atlassian offers flexible work options, allowing employees to work from home, in the office, or a combination of both, thereby supporting personal priorities. The company hires globally, conducting interviews and onboarding virtually as part of its distributed-first philosophy. In the specified role, the employee will influence AI product development and collaborate with cross-functional teams to address various product and business challenges. They will apply technical expertise in quantitative analysis to guide business strategies and define opportunities for product improvements. Moreover, the role involves measuring product success through key metrics and using data to drive product development and enhance value for customers and the company.

Atlassian is looking for a Director of Employment Law to lead its legal strategy in India, marking the company's first legal team hire in the region. This role involves providing legal counsel on workforce matters, ensuring compliance with regulations, and supporting the scaling of operations in India while working closely with global teams. The position emphasizes a collaborative environment within the legal team, which aims to integrate deeply with business strategies and foster quick decision-making. The Director will also be responsible for building the employment law function in India, advising senior leadership, and maintaining relationships with various stakeholders across the organization. Additionally, the role includes monitoring legal developments, delivering training on employment law, and contributing to global legal projects to enhance Atlassian's in-house capabilities.