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Atlassian offers flexible, distributed-first work options (office, home, or hybrid), hires globally where they have a legal entity, and conducts interviews and onboarding virtually. As a Principal Forward Deployed Engineer, you’ll be at the forefront of applied AI, working with customers and cross-functional teams to deliver AI-powered solutions and help shape the future of AI-powered teamwork. You’ll lead the design, development, and deployment of AI/ML solutions using frameworks like TensorFlow and PyTorch, and agent-based platforms (LangChain, LlamaIndex), building robust integrations with Python or JavaScript for APIs, microservices, and enterprise systems. The role emphasizes data-driven solution development, AI-augmented workflow automation, end-to-end production deployment with ongoing evaluation and improvement, while navigating risk and compliance (AI risk, GDPR, regulatory frameworks) and mentoring junior engineers. You’ll communicate complex technical concepts clearly to technical and non-technical stakeholders and align technical solutions with business objectives to deliver measurable results in a fast-paced, high-visibility environment.

Atlassian offers flexible work options, including in-office, remote, or hybrid arrangements, allowing employees to balance family, personal goals, and other priorities. Atlassian can hire people in any country where it has a legal entity. The role involves troubleshooting and resolving complex customer issues related to the Jira suite, requiring strong technical skills in web troubleshooting, Browser DevTools, APIs, SQL, and networking. Responsibilities include analyzing logs and system behaviors with tools like Splunk, REST APIs, and browser dev tools; contributing to internal and external documentation; participating in on-call rotations and incident response; and advocating for customer needs in product and process discussions. The position also involves guiding customers through advanced troubleshooting, root-cause analysis, and solution implementation, often in live sessions.

At Atlassian, you can work flexibly (in an office, from home, or a mix) with virtual interviews and onboarding, and the company hires in any country where it has a legal entity. As a Principal Forward Deployed Engineer (FDE), you’ll be at the forefront of applied AI, collaborating with customers and cross-functional teams to deliver AI-powered solutions that impact business outcomes. The FDE team partners with top organizations across industries to leverage Atlassian’s AI capabilities, while you work with product, engineering, and design to grow technically and domain-wise and shape the future of AI-powered teamwork in a high-visibility, high-impact role. You will lead the design, development, and deployment of AI/ML solutions using frameworks like TensorFlow, PyTorch, LangChain, and LlamaIndex, build robust integrations with Python/JavaScript, and drive data-driven solution development and workflow automation. You’ll oversee end-to-end production deployment, manage risk and compliance (including GDPR), mentor junior engineers, and clearly communicate complex concepts to technical and non-technical stakeholders while aligning technical progress with measurable business goals.

Atlassian offers flexible work options (office, remote, or hybrid) and can hire in any country where it has a legal entity; this role is fully remote but must be located in India (IST). The Senior Engineering Manager for Commerce will lead the Atlassian Commerce Cloud Platform, combining technical leadership and people management to guide production-service decisions, prioritize work, and mentor a group of managers and principal engineers, while partnering with design and product management on user journeys. The “Your Future Team” section describes a long-term, world-class engineering organization with empowered teams focused on AI, cloud transitions, and delivering value across Jira, Confluence, Trello, and Bitbucket. Responsibilities include inspiring innovation and operational excellence, owning delivery of critical projects in a service-based environment, being the engineering voice in planning, building an open, trusted, and mature culture, and participating in hiring and budgeting, as well as collaborating on technical/architectural decisions. Requirements include 5+ years of managing software engineers, 2+ years managing other managers, a CS degree or equivalent, experience partnering with product managers and designers, implementing DevOps practices, familiarity with high-traffic public-facing e-commerce sites, a drive for continuous improvement, and a willingness to dive deep into a domain; experience with billing systems, OpenSearch, and Java is a plus.

Atlassians can choose where they work—office, home, or a hybrid setup—and the company hires people in any country where it has a legal entity. The role involves troubleshooting and resolving complex customer issues related to the Jira suite, leveraging strong technical skills in web troubleshooting, browser DevTools, APIs, SQL, and networking. They analyze logs, audit trails, and system behaviors using tools such as Splunk, REST APIs, and browser DevTools. They contribute to internal and external documentation, knowledge base articles, and process improvements, and participate in on-call rotations and incident response for critical issues. They advocate for customer needs, represent the voice of the customer in product and process discussions, and guide customers through advanced troubleshooting, root-cause analysis, and live solution implementation.

Atlassian offers flexible, distributed work options—office, home, or a mix—and hires in any country where it has a legal entity, with interviews and onboarding conducted virtually as part of being distributed-first. In this role, you'll develop and execute a strategy to drive adoption of Jira Service Management in the India market. You will define a clear vision for your territory and regularly communicate on funnel, account, territory status, resource needs, challenges, and successes. You’ll collaborate with cross-functional teams—Enterprise Advocate, Marketing, Customer Success, and Product—to ensure customer satisfaction and retention, and you’ll represent Jira Service Management at industry events. You’ll work closely with Atlassian partner management and with partners ranging from the world’s largest IT service providers to other professional service firms.

Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country where they have a legal entity. The role is Senior Product Manager for an AI-based product within Jira Service Management (JSM). You will define and execute the product strategy and lead cross-functional teams to deliver high-impact AI features. You’ll collaborate with engineering, data science, design, and go-to-market groups, while engaging customers and stakeholders to understand needs and measure success. You will build robust, scalable, and ethical AI solutions and evangelize the product vision both internally and externally, representing Atlassian at events and with key customers.

Atlassian offers flexible work options (office, home, or a combination) and hires people in any country where the company has a legal entity, with virtual interviews and onboarding as part of being a distributed-first company. The Search Platform team powers Atlassian’s search, aiming for reliable infrastructure, a consistent user experience, and improved result accuracy as the client base grows and the domain becomes more exciting and challenging. The role requires strong software engineering skills: 80% engineering and 20% machine learning. You’ll tackle complex problems from technical design to launch, determine plans-of-attack on large projects, solve architecture challenges and apply standards across new projects, lead code reviews and documentation, and take on high-risk bug fixes while setting the standard for meaningful reviews and collaborating across engineering teams on company-wide programs. You’ll transfer your depth of knowledge between languages to excel as a Software Engineer and mentor junior team members.

Atlassian offers flexible work locations (office, home, or hybrid) with a distributed-first approach and hires in any country where we have a legal entity. Interviews and onboarding are conducted virtually as part of being distributed-first. You’ll tackle the largest and most complex problems in Jira AI, working with Product, Engineering, and Design leads to translate requirements into solid engineering deliverables, delegating work to teams, and delivering solutions used across other teams and products. Emphasizes a Product Engineer mindset—data-driven and customer-centric—with exceptional problem solving in ML/AI and core software engineering, routinely addressing architecture challenges, defining standards, and contributing to code delivery through code reviews, documentation, direct contribution, and fixing high-risk bugs. You’ll leverage data analysis, statistical methods, and logical reasoning to inform decisions, partner across engineering teams on company-wide initiatives, and mentor junior team members.

At Atlassian, employees can choose to work in an office, from home, or a mix, giving them flexibility to support family and personal goals. The company hires in any country where it has a legal entity. The role involves working directly with customers and partners to migrate Atlassian products from On-prem to Cloud, including jumping on calls to provide migration updates and collaborating with cross-functional teams such as CSMs, EAs, and developers for successful outcomes. Responsibilities also include engaging support teams across regions, contributing to knowledge articles, and participating in release readiness activities. Qualifications include 8+ years in support, software services, or system administration for large end-user communities, 2+ years with enterprise customers in a high-touch model, strong SQL, scripting (Python, bash), experience with SSO/SAML/LDAP/AD/SSL, Splunk, APIs/REST, multiple operating systems, networking, and Java/JVM, plus a proven ability to learn new technologies and work effectively in an enterprise environment; server-to-cloud migration experience is a plus.

Atlassian supports flexible work arrangements (office, home, or hybrid) and hires globally in countries where it has a legal entity. The Senior Risk & Compliance Engineer - Privacy and the Senior Risk & Compliance Program Manager - Privacy are tasked with implementing and managing Atlassian’s privacy compliance strategy within the broader GRC framework, requiring deep expertise in privacy, data protection, and risk management, and they collaborate with Security, Engineering, Legal, Product, and Compliance teams. They drive privacy governance, risk, and compliance initiatives, provide guidance and innovative privacy methodologies to ensure privacy by design and by default, and align privacy considerations with business decisions. They leverage data analytics and visualization to derive actionable insights, promote automation and tooling to enhance privacy processes, and proactively identify and mitigate potential compliance gaps. They regularly evaluate controls, report on effectiveness, influence stakeholders, and stay current on privacy developments (e.g., GDPR, CCPA, APPI) to maintain Atlassian’s privacy posture and mitigate legal and reputational risk.

Atlassian supports a distributed-first, flexible work model where employees can work from office, home, or a mix, with global hiring where a legal entity exists and virtual onboarding; in India there is an office in Bangalore with remote options, referred to as TEAM anywhere. The Principal Software Engineer role is a technical leader and hands-on contributor responsible for designing and optimizing high-scale, distributed storage systems built on AWS. Core responsibilities include designing, implementing, and optimizing backend storage services for high throughput, low latency, and fault tolerance, plus leading technical deep dives, architecture reviews, and root cause analyses of storage issues. The role also involves mentoring senior engineers, shaping technical roadmaps and long-term storage strategy, and driving best practices in distributed design, security, and cloud cost optimization, with expertise in storage consistency, data partitioning, indexing, and caching. Collaboration with Site Reliability Engineers to implement observability, monitoring, and disaster recovery, ensuring high availability and compliance, and advocating automation, Infrastructure-as-Code, and DevOps using Terraform, AWS CloudFormation, Kubernetes (EKS), and CI/CD pipelines for scalable deployments.

At Atlassian, employees can work flexibly from anywhere, and the company hires globally with virtual interviews and onboarding as part of its distributed-first approach. The Senior Product Security Engineer, Cloud Security role focuses on partnering with engineering to design, implement, and scale security controls across Atlassian’s cloud platforms to ensure secure-by-default practices. Responsibilities include conducting security assessments and threat modeling, reviewing cloud architectures across AWS/GCP/Azure, building automation for security controls, supporting incident response, mentoring engineers, and communicating security risks to both technical and non-technical stakeholders. On the first day, candidates should have 6+ years in security roles with a cloud security focus, hands-on experience with cloud and container security (AWS/GCP/Azure), security design reviews for microservices, programming/scripting skills, and experience integrating security into CI/CD and IaC. Preferred extras include experience with secure software development, open-source security contributions, and a proven track record of ownership, collaboration, and driving security automation at scale.

Atlassian supports flexible work locations, allowing Atlassians to work in an office, from home, or in a hybrid arrangement to accommodate family and personal priorities. The role involves influencing AI product features and roadmaps and driving impactful change through clear analysis and recommendations. It requires collaboration with diverse cross-functional partners and applying quantitative analysis, experimentation, and data presentation to develop business strategies, especially for the Atlassian Intelligence suite. You will develop hypotheses using various analytical approaches and frameworks to identify opportunities to improve products, guide business direction, and influence roadmaps. You will partner with cross-functional teams to inform strategy decisions, forecast and monitor key metrics, and use data to shape product development, quantify opportunities, and ensure products deliver value to people, businesses, and Atlassian.

The Observability Patronus team builds and operates Atlassian's core observability platforms, including Grafana Mimir and self-hosted Sentry (FedRAMP), to provide reliable, scalable, and compliant monitoring for Atlassian products. The Senior Software Engineer in Observability role blends infrastructure and software engineering to design and operate ultra-high-scale metrics platforms, including one of the world's largest Mimir clusters at 10x certified load. The role involves driving complex projects autonomously from design to launch, managing mission-critical platforms, and leading automation initiatives to improve operations and reduce costs. It also includes mentoring junior engineers, promoting Observability standards across hundreds of Atlassian teams, and delivering clean, high-quality code. The work aims to empower hundreds of engineering teams, impact thousands of engineers and services, and ensure the health and performance of Atlassian's products through fast, reliable observability.

Atlassian supports a distributed-first workforce with flexible options to work in an office, from home, or a mix, and hires globally where it has a legal entity, with virtual interviews and onboarding. In this role, you will influence AI product feature development and roadmaps and drive meaningful change through clear analysis and recommendations, collaborating with diverse cross-functional partners to become a trusted strategic partner. You will apply technical expertise in quantitative analysis, experimentation, and data presentation to develop business strategies, with a focus on the Atlassian Intelligence suite of features. The role emphasizes developing hypotheses through various analytical approaches and testing them to identify opportunities that improve products, guide business direction, and influence roadmaps. You will partner with cross-functional teams to inform, influence, and execute strategy, and measure the success of product efforts through forecasting and monitoring key metrics to understand trends, using data to shape development and ensure value for people, businesses, and Atlassian.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally where they have a legal entity, with virtual interviews and onboarding as part of their distributed-first approach. The Lead Product Designer for the JSM Help Center will shape the vision and system for AI-powered experiences across Atlassian’s product ecosystem, requiring excellence in visual design, interaction design, information architecture, and systems thinking. The role entails leading design projects end-to-end—from problem framing and research to flows, visuals, prototyping, handoff, and launch—owning the end-to-end experience and tying work to customer value outcomes for millions of users. You’ll collaborate with engineers, product managers, content designers, marketing experts, and analysts in a diverse product team, and advocate for accessibility, transparency, and ethical AI. You’ll mentor and coach designers, facilitate critiques, grow AI design literacy, and elevate team culture.

The Atlassian Ecosystem and Marketplace organization enables customers to enhance Atlassian products with trusted apps and to build and publish custom solutions on the Marketplace for monetization. They are hiring a senior principal engineer with a deep engineering background to create long-term, scalable architecture that serves a wide range of builders both inside and outside Atlassian. The ideal candidate cares about builder productivity and delivering simple yet powerful solutions, with past work that supports developers and non-developers through low-code/no-code tooling and AI-enabled capabilities. What you'll do includes shaping the forward-looking technical direction, aligning with Atlassian’s product and platform strategy, collaborating across product, engineering, and design, guiding large-scale multi-team projects, and mentoring engineers while improving software quality and code reviews. You’ll also influence operational excellence standards, model best practices for a large engineering organization, and mentor, hire, and develop engineers across seniority levels.

We are seeking a reliability expert passionate about scaling Cloud services to join our SRE teams. The ideal candidate is aware of current industry trends, values working with diverse partners, can articulate business impact, and can dive deep into technical solutions. They should have deep understanding of modern Cloud infrastructure, programming expertise, operational experience, and a desire to change the status quo. The role involves analyzing and improving services and processes to achieve higher reliability, performance, scalability, and cost efficiency by crossing team and functional boundaries to advocate for reliability methodologies and by collaborating with platform, product, and SRE teams to build reliability into the platform and drive adoption into products. You will be the driving force for change and report to a regional Senior Engineering Manager in SRE.

Atlassian offers flexible work arrangements, allowing employees to work from offices, home, or a blend of both to support personal priorities. The Trust Engagement team is seeking a Senior Trust Analyst to enhance customer trust in Atlassian Cloud Products through strategic initiatives and collaboration across various departments. This role involves engaging with customers to clarify Atlassian's commitments to security, compliance, and privacy while managing complex security reviews and audits. Ideal candidates should have 5-7 years of experience in security, governance, risk, and compliance, along with strong customer engagement skills and knowledge of relevant frameworks. Proficiency in cloud platforms and the ability to navigate complex customer trust challenges are essential, along with strong communication and problem-solving skills.