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Appfire is a remote-first software company with 800+ employees across 28 countries, offering flagship products such as JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture to help teams collaborate. The Senior Customer Success Manager will own and grow a portfolio of up to 70 high-value enterprise accounts, driving long-term value and ARR through retention, expansion, and migrations while acting as a trusted advisor and revenue driver. Responsibilities include developing and executing account plans and QBRs, leading renewal and migration cycles with flexible contracts, and collaborating with Atlassian field teams and partners to identify co-expansion opportunities. Requirements include 5+ years in enterprise CS/account management or SaaS sales, experience with Fortune 500/enterprise customers, strong SaaS metrics knowledge, ability to manage complex relationships and migrations, and proficiency with CRM and data analytics; bonus for Atlassian ecosystem experience and language skills in German, Spanish, French, or Polish. Benefits include equity, 25 days of annual leave, fully remote in Spain with a Bilbao office option, health insurance, volunteering days, home office stipend, sport allowance, and recognition as part of Appfire’s award-winning employer profile.

Appfire is a remote-first software company with 800+ employees across 28 countries, known for products like JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture. They’re seeking a Launch Manager to orchestrate cross-functional product launches across the portfolio, applying the Launch Execution Framework to align teams, surface risks, drive decisions, and keep functional owners accountable for their deliverables. The role involves managing launches from intake through General Availability and post-launch review, facilitating readiness reviews and key decision points, identifying blockers and dependencies, and coordinating multiple concurrent launches and complex workstreams. Requirements include at least 2 years in launch/program/product operations or related roles in SaaS/tech, strong facilitation and communication skills, the ability to influence without authority, and experience improving operational processes and launch readiness. Benefits include equity, 25 days of annual leave with flexible holidays, Appfire University training, private health insurance, CSR volunteering days, a home-office stipend, a sport allowance, and fully remote work in Spain with a Bilbao office option, along with equal opportunity employment.