The Ampin App
deep insights into the Atlassian community

Appfire is a remote-first software company with 800+ employees across 28 countries, offering products such as Appfire Flow, JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture, along with customer stories. The Sr. Customer Success Manager role owns and strategically grows high-value enterprise relationships, driving long-term customer value through expansion, retention, and migration support to maximize customers’ investment in Appfire’s solutions. You will manage a portfolio of about 70 enterprise accounts, develop account plans with deep mapping, and lead value-driven migration and expansion conversations to secure cross-sell and upsell opportunities while engaging executive stakeholders. The role emphasizes customer advocacy and retention, cross-functional collaboration and partner GTM alignment, data-driven execution tracking (NRR/ARR) using Salesforce and analytics, and guiding major transitions such as Data Center to Cloud migrations along with escalation management. Desired background includes 5+ years in enterprise CS/AM or SaaS with channel sales, experience with Fortune 500 growth planning, CRM/analytics proficiency, and potential bonus of Atlassian ecosystem experience or fluency in German/Spanish/French/Polish; benefits include equity, PTO, remote work, health coverage, stipends, and volunteer days.

Appfire is a remote-first company with 800+ employees across 28 countries, offering collaboration software and flagship products like Appfire Flow, JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture. They are hiring a product manager to build an enterprise AI governance product for Jira that helps platform teams discover, govern, audit, and understand the cost of every AI agent running in their environment. You’ll own end-to-end areas including platform foundation (config movement, CI/CD access, visibility into changes), agent governance (treating AI agents as configurable assets and deployment rollbacks), a control plane for AI activity (discovery, inventory, policy enforcement, audit trails, cost attribution), the policy engine (enforcement across apps), partner relationships, and customer discovery. Success looks like enterprise customers confidently deploying agent configurations, single visibility for admins, a cross-product policy engine, and growing adoption of agent governance. Requirements include several years as a product manager for complex enterprise infrastructure or governance products, experience selling to senior technical buyers, and direct customer discovery; nice-to-haves include familiarity with the Atlassian ecosystem and AI governance experience; and benefits include equity, generous time off, remote work in Spain, learning and development, health coverage, home-office stipend, and volunteering days.

Appfire is a remote-first software company with 800+ employees across 28 countries, offering products such as Appfire Flow, JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture, and it emphasizes flexible work styles. They are seeking a full-time Senior Analytics Engineer to build Appfire’s company-wide Snowflake data asset from multiple sources and to develop a trusted metrics layer for reporting, analysis, and experimentation. The role involves architecting and launching data models and pipelines with DBT and Snowflake, defining metrics and dimensions for self-service analytics, and collaborating with Analytics Engineers, Data Engineers, Data Analysts, and Business Partners to scale impact. Requirements include 5+ years of experience, expert SQL, Python and DBT, strong data warehousing knowledge, and proven ability to work remotely; preferred qualifications include DBT deployment, data wrangling, cloud platforms (AWS/GCP/Azure), JSON handling, BI tooling, and ML or marketing analytics experience. Benefits include equity, 25 days of leave with rollover, remote Spain role with Bilbao office option, Appfire University, private health insurance, home-office stipend, volunteering days, and recognition in industry awards, with a stated commitment to equal opportunity.

Appfire is a remote-first company with 800+ employees across 28 countries, offering flagship products like Appfire Flow, JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture. The role centers on turning product expertise into packaged AI skills that an agent can call across platforms, and building a lightweight skills management layer to track ownership, versioning, and usage. You’ll define the packaging format, delivery model, and go-to-market for packaged skills, decide on the delivery architecture (hosted endpoints vs. downloadable files) with related data residency, compliance, and pricing considerations, and contribute to policy requirements handled by another team. Success means a growing catalog of packaged skills by end of 2026, a validated business case for the management layer, documented data residency commitments, enterprise adoption of the management layer by Q2 2027, and a robust requirements pipeline into the policy engine. The role requires several years as a product manager who can take a product from 0 to 1, experience with usage-based or hosted SaaS pricing, and a willingness to scope lean MVPs; it’s fully remote in Spain with equity and a comprehensive benefits package.