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Appfire is a remote-first company that lets employees choose where and how they work, offering flexible time off and abundant growth and learning opportunities. They are seeking a Product Support Manager to lead delivery for multiple enterprise products, manage major escalations, and collaborate with Product Management and Engineering while ensuring 24x5 global support. The role also includes people management duties, such as career development, monthly OKR-based performance reviews, recruiting and training, and maintaining a safe, compliant work environment. Qualifications include proven experience leading technical software support teams (SaaS/enterprise), strong customer focus, ITSM knowledge, solid analytics, English proficiency, and familiarity with Atlassian products. Appfire provides equity, a range of benefits (home office allowance, wellness programs, private healthcare, volunteering), and emphasizes CSR, security certifications, and industry recognition.

- Appfire is a remote-first, people-first company that lets you choose where and how you work, supports work-life balance, and offers growth opportunities and internal mobility. - It’s hiring a Product Manager to lead the 7pace Timetracker integration with Appfire apps and other ecosystems, translating customer needs into integrated time-tracking solutions and shaping a winning market strategy. - Responsibilities include owning the integration roadmap, defining requirements and business cases, coordinating with engineering, marketing, and support, and setting KPIs with remediation plans as needed. - Requirements include a relevant degree (MBA preferred), 3+ years of technical product management, 2+ years SaaS experience, 3+ years of product analytics tools, plus cloud/API knowledge; benefits include equity, home-office and learning allowances, PTO, wellness days, private healthcare, volunteering days, and an indefinite contract from day one. - Appfire, with 850+ employees across 28 countries, emphasizes CSR and security certifications, maintains a strong partner network, and has a track record of serving major customers and empowering teams to collaborate and innovate.

Appfire emphasizes a remote-first, flexible culture where employees choose how and where they work, balance their lives, and grow with global collaboration and learning opportunities. The role is a Customer-Obsessed Manager of Customer Success who will lead a team of CSMs for strategic enterprise accounts, build scalable processes and playbooks, coach the team, and drive value, adoption, retention, and expansion alongside channel partners. Requirements include extensive channel/partner experience (Atlassian ecosystem a plus), prior CSM leadership in a high-growth SaaS environment, a process- and data-driven mindset, strong cross-functional collaboration, and mentoring skills for a global enterprise client base. Benefits feature a permanent contract, equity, generous paid time off and wellness days, volunteer time, training through Appfire University, private healthcare and life insurance, and various allowances (home office, lunch, Multisport) with remote-first work and optional offices in Poland. About Appfire, the company boasts 850+ employees in 28 countries, a strong CSR program via Pledge 1%, a channel-focused go-to-market with 800+ partners, ISO 27001/27017 and SOC 2 certifications, a trusted security position in a recognized awards ecosystem, and a commitment to equal opportunity.

Appfire is a remote-first, people-first software company that lets you choose where and how you work, with flexible time off, growth opportunities, and a global collaboration culture. As a Sr. Customer Success Manager, you'll own about 70 enterprise accounts, drive ARR growth through expansion and migrations, and serve as a trusted advisor by leveraging account mapping and cross-sell/upsell strategies. Requirements include 5+ years in enterprise SaaS customer success or sales, experience with Fortune 500 and enterprise account planning, CRM/data analytics proficiency, and the ability to manage complex deployments, with a bonus for Atlassian ecosystem experience and fluency in German, Spanish, French, or Polish. Benefits include an indefinite/permanent contract, equity, 26 vacation days, 12 wellness days, volunteer days, Appfire University, private healthcare and life insurance, plus home-office, lunch card, Multisport allowances, and optional office access in Warsaw and Gdańsk, Poland. Appfire has 850+ employees across 28 countries, 20,000+ customers including 55% of the Fortune 500, a CSR program via Pledge 1%, ISO 27001 and SOC 2 certifications, and multiple industry awards, all while being an equal opportunity employer.

Appfire champions a remote-first, flexible work culture where you choose where and how you work, balance your life with flexible time off, and grow through online learning and internal mobility on a global team. The Engineering Manager role leads software engineers in the Acceleration or Core streams and owns the technical roadmap for products like BigPicture Enterprise, 7pace Timetracker for Jira, Advanced Tables for Confluence, and Jira Misc Workflow Extensions (JMWE). Responsibilities include strategic and business alignment, technical and architectural leadership, delivery and operational excellence, and developing the team through mentorship and scalable processes, with cross-functional collaboration across Product, Design, Marketing, and Finance and principled risk management. Requirements include 7+ years of software development experience with 3+ in management, strong cloud architecture knowledge (GCP, AWS, or Azure), experience with high availability and observability (SLOs, MTTD/MTTR), and a proven ability to connect engineering work to measurable business outcomes with excellent communication. Appfire offers equity, a home-office allowance, learning platform access, English courses, 26 days PTO plus Wellness Days, private healthcare, life insurance, volunteering days, and a day-one indefinite contract; the company has 850+ employees across 28 countries, ISO/SOC certifications, CSR programs, and a robust partner ecosystem serving thousands of customers including Fortune 500s.

Appfire is a remote-first company that lets employees choose where and how they work, with flexible time off, growth opportunities, and an internal mobility program to tailor their experience. The role is Principal Software Engineer for Appfire Flow, a Software Engineering Intelligence platform that connects data across the DevOps stack (Git, Jira, and collaboration tools) to surface actionable insights that speed delivery and improve collaboration and alignment with business goals. Responsibilities include strategy and planning, driving innovation, solving complex root causes, delivering large cross-functional initiatives, and mentoring others, with a focus on collaboration, engineering excellence, ownership, and delivering high-impact work. Requirements include 10+ years delivering complex software, full-stack expertise (Python/Java/React), cloud architecture experience (AWS/GCP/Azure), strong SQL and NoSQL knowledge, the ability to decompose problems, and working English proficiency, plus leadership and mentorship capabilities. Benefits include company equity, various allowances (home office, MyBenefit, Lunch Card), access to Appfire University, 26 days of paid leave plus Wellness Days, private healthcare and life insurance, volunteering days, and an indefinite contract, all within a company recognized for CSR, security certifications, and a global footprint of 850+ employees across 28 countries.