The Ampin App deep insights into the Atlassian community

The Senior Technical Consultant will help customers maximize value from Atlassian products (Jira, Confluence, Bitbucket) and related tools like Slack, delivering solutions that integrate systems and automate processes, on an evening/night shift from 4:00 PM to 12:00 AM MYT. Responsibilities include providing expert guidance, solution design, hands-on setup, migrations, upgrades, and performance tuning, as well as participating in pre-sales with scope, estimates, and proposals, while maintaining knowledge of Atlassian products and related technologies. The role encompasses Atlassian Solution Consultancy duties such as gathering requirements, researching and presenting solutions, communicating with stakeholders, participating in pre-sales, and traveling to client sites as needed. In Atlassian Solution Implementation and Delivery, you’ll handle installations, upgrades, migrations of Atlassian applications and related technologies, design custom solutions (workflows, plugins/scripts, configuration), and script in languages like Groovy and Python. Additional responsibilities include database administration and querying, web integration using REST APIs, and system administration (Linux and Windows) with a focus on application servers.

The Strategic Account Director manages 3–5 of Adaptavist’s most strategic global enterprise customers, owns multi-year growth plans, deepens executive relationships, and leads virtual teams across Sales, Presales, Delivery, Customer Success and partners to drive wallet-share growth and long-term transformation. They identify whitespace, generate pipeline, and pursue value-based selling, developing customer-centric viewpoints that link Adaptavist capabilities to outcomes in areas such as Developer Experience, Toolchain Modernisation, AI Adoption, Compliance, Change Assurance, and Cloud Migration, using MEDDPICC to qualify opportunities. They build executive relationships with Economic Buyers and C-suite sponsors, cultivate multi-threaded relationships across technology and business leadership, mobilize internal champions, navigate complex organizations and influencer networks, and develop joint account strategies with strategic partners while executing partner-involved deals with co-sell discipline and margin management. They position Adaptavist as the preferred transformation partner within shared accounts and lead partner ecosystem collaboration to generate identifiable pipeline, building working relationships across partner sales and technical teams. They maintain CRM hygiene and forecast accuracy, lead quarterly account reviews and strategic planning, drive commercial governance and margin discipline through complex negotiations, and contribute to QBRs, deal inspections, and sales-excellence initiatives.