Latest Job Offers for Sentry from San Francisco
Add new offer| Company logo | Job Position | Location | Salary Range | Contract Type | Category | Details |
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Engineering Manager, Infrastructure
Sentry
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San Francisco
United States |
Not specified | Unknown | Engineering |
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Is remote?:No
Sentry is a fast-growing application monitoring company trusted by 200,000+ organizations, focused on fixing errors and performance issues while building an AI-native future. The Infrastructure Engineering team builds and operates foundational infrastructure, internal control systems, configuration automation, and developer-facing tooling to enable engineers to deploy and operate production services at scale with self-service abstractions. As Engineering Manager for Infrastructure Engineering, you’ll lead a team responsible for internal control platforms, configuration management, traffic routing, and environment controls, owning the technical direction and collaborating with Production Engineering, SRE, and Developer Infrastructure to ensure reliability and an aligned roadmap. You’ll mentor engineers, foster an inclusive, high-performing culture, and drive multi-year initiatives while ensuring tools stay consistent and well-scoped across the org. Qualifications include 10+ years in software engineering (ideally internal tooling/infrastructure), 4+ years of management, strong Python experience, and familiarity with Kubernetes, Terraform, and systems thinking, along with excellent cross-team communication; compensation ranges from $220k to $400k base plus up to 15% annual bonus, plus benefits and equity, with an emphasis on equal opportunity and accessibility.
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Staff Software Engineer, Platform & Infrastructure
Sentry
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San Francisco
United States |
Not specified | Unknown | Engineering |
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Is remote?:No
Sentry is a leading application monitoring company trusted by 200,000+ organizations, helping developers fix issues quickly and building an AI-native future. They are hiring Staff Software Engineers for Platform and Infrastructure to design, build, and operate reliable, scalable distributed systems that power Sentry's products and engineering teams. In this role you'll own technically complex projects from design to production, tackle architecture, performance, and reliability challenges, stay hands-on, collaborate across teams, and influence engineering direction. Qualifications include 8+ years of software engineering experience, proficiency in Python/Go/Java, cloud infrastructure experience, and deep expertise in areas like Cloud Infrastructure, Distributed Systems, Data Infrastructure, or Developer Infrastructure, with strong architectural judgment, while noting that diverse backgrounds are welcome and not every technology is required. Compensation ranges from $240k-$400k base plus up to 15% annual bonus, with benefits, and Sentry emphasizes equal opportunity, inclusion, accessibility accommodations, its open-source culture, and privacy practices for applicant data.
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Staff Software Engineer, Issues
Sentry
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San Francisco
United States |
Not specified | Unknown | Engineering |
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Is remote?:No
Sentry helps developers fix errors and performance issues before users notice, is trusted by 200,000+ organizations, and is building an AI-native future. The role centers on the Issues platform, where Seer identifies root causes and drafts fixes, but only if the platform can see the incident, maintain a complete record of what happened and who or what caused it, and return queries quickly. As a Staff Software Engineer, you will set technical direction for the Issue Platform, own how issues are stored and queried, guide its evolution over the next quarters, group dozens of errors and alerts into one incident by root cause, and ensure history is fast to search across PostgreSQL, ClickHouse, and the Kafka pipelines feeding them. You’ll lead across teams and grow the engineers around you, collaborating with Ingest, AI/ML, and Issues teams to tackle larger, more ambiguous problems, and build systems that serve both humans and agents with minimal noise. Qualifications include 8+ years of Python backend experience on large-scale systems, experience setting technical direction for high-scale distributed systems, building or scaling search over large dynamic data, comfort moving quickly, product-minded with full-stack capabilities, strong communication, and Sentry’s equal opportunity, open-source culture, disability accommodations, and applicant privacy policy.
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Senior Software Engineer, Issue Detection
Sentry
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San Francisco
United States |
Not specified | Unknown | Engineering |
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Is remote?:No
Sentry helps developers fix errors and performance issues quickly, serving 200,000+ organizations and building an AI-native future. The Issue Detection role automates awareness of outages, spikes, and regressions across projects with no setup, validating signals before paging and providing context about what broke, when, who’s affected, and what changed. As a Senior Software Engineer on the team, you’ll own end-to-end projects, design and ships detection systems, and operate fast on Kafka-fed pipelines that process billions of events per day. The job emphasizes designing for changing incident response, achieving real-world precision/recall and latency tradeoffs, and shaping the developer experience from first signal to fix. Qualifications include 4+ years of Python backend experience, ownership of high-volume data pipelines, building alerting or monitoring you can rely on, incident-response experience, strong communication, and Sentry’s commitment to equal opportunity and accessible accommodations, with details in our Applicant Privacy Policy.
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Enterprise Account Executive
Sentry
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San Francisco
United States |
Not specified | Unknown | Sales |
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Is remote?:No
Sentry provides application monitoring to help fix errors and performance issues before users notice, trusted by 200,000+ organizations, and is shaping an AI-native future. The company is hiring an Enterprise Account Executive to hunt and expand SaaS/B2B sales, build a robust pipeline, and develop strategies for flagship accounts, with a focus on developer organizations. The role involves managing leads in Salesforce, delivering product demos with technical insight, and acting as the voice of the customer to engineering and product teams to drive adoption and geographic expansion. Requirements include 7+ years of tech direct SaaS sales experience (ideally selling to developers), strong technical aptitude, a proven track record of meeting targets, and a willingness to thrive in a fast-paced growth environment, with a compensation package featuring an OTE of $270,000 plus variable incentives. Sentry emphasizes equal opportunity and inclusivity, offers accommodations for disabilities, and highlights its open-source mission and applicant privacy policy.
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Forward Deployed Engineer
Sentry
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San Francisco
United States |
Not specified | Unknown | Sales |
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Is remote?:No
Sentry is a fast-paced application monitoring company trusted by 200,000+ organizations and is building an AI-native future. The Forward Deployed Engineer role is a Senior Solutions Engineer who works directly with our largest customers to integrate the SDK, ensure the right alerts reach the right people, and implement custom solutions inside their codebases and workflows. You’ll turn customer goals into plans, set up Sentry in code with pull requests, instrument critical user journeys, lead migrations from existing tools, and develop repeatable playbooks for future engagements. The role emphasizes embedding with customer teams (even onsite), delivering reliable changes that help developers quickly find and resolve slowdowns and errors, and reducing time to value for customers. Requirements include 3+ years in software/solutions engineering with hands-on programming across languages, excellent communication skills, and bonus experience in observability/APM; compensation ranges from $190k to $230k plus standard benefits and equal-opportunity accommodations.
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Senior Solutions Engineer, Enterprise
Sentry
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San Francisco
United States |
Not specified | Unknown | Sales |
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Is remote?:No
Sentry helps developers fix errors and performance issues faster, enabling teams to spend more time building, and is trusted by 200,000+ organizations as it moves toward an AI-native future. The Solutions Engineering team helps Sentry’s largest customers embed the product into their applications and workflows, from SDK integration to routing alerts to the right teams. Responsibilities include translating customers’ pain points into onboarding plans, creating best practices and content, acting as a trusted advisor on instrumentation and monitoring, conducting workshops, and providing cross-functional feedback to shape the product roadmap. Requirements include 6+ years in a related role, hands-on experience with languages/frameworks (JavaScript, Python, Node.js, Java, PHP, .NET, Ruby, React, mobile, etc.), and strong communication and problem-solving skills. The role offers a base salary of $190k–$230k, comprehensive benefits, equal opportunity and accommodations, and a commitment to open source and applicant privacy.
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Engineering Manager, Data Platform
Sentry
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San Francisco
United States |
Not specified | Unknown | Engineering |
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Is remote?:No
Sentry helps developers fix errors and performance issues quickly, trusted by over 200,000 organizations, and is building an AI-native future.
The Engineering Manager role leads the Events Analytics Platform (EAP) team, which builds and operates distributed data systems that store, query, and analyze petabytes of telemetry data using technologies like ClickHouse.
The team is evolving its storage and query infrastructure to handle increasing data volumes and complex workloads and provides the data foundation for Seer, Sentry’s AI-powered debugging agent.
You’ll lead engineers, drive architectural decisions, own platform reliability, partner with product engineering, and ensure the analytics platform efficiently supports AI-driven experiences.
Base salary ranges from $220k to $400k plus up to 15% annual bonus, with a comprehensive benefits package, and Sentry is an equal-opportunity employer that provides accommodations for disability and supports a diverse, inclusive culture.
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Director of Engineering, Platform (Runtime & Stateful Systems)
Sentry
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San Francisco
United States |
Not specified | Unknown | Engineering |
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Is remote?:No
Sentry is a fast-growing application monitoring company trusted by 200,000+ organizations, building an AI-native future that helps developers fix issues before users notice. The role is a senior engineering leader responsible for the runtime and stateful systems that power Sentry and Seer, leading multiple teams across OLTP/OLAP databases, real-time compute and streaming, blob storage, and distributed caching; this is a hybrid SF Bay Area role with three days a week in the SF office. You will set technical vision across these systems, drive significant architectural changes, ensure operational excellence, and develop engineering managers and senior leaders while aligning across Platform, Infrastructure, and Product. Qualifications include 12+ years in backend/platform/infrastructure engineering, director-level experience, deep expertise in at least one domain (OLTP/OLAP/real-time compute/blob/storage/cache), and a proven track record leading cross-functional, high-impact initiatives. The compensation ranges from $300k to $450k base plus up to 20% annual bonus, with benefits and equal opportunity commitments, a focus on diversity and accessibility, and Sentry’s open-source ethos and accommodations policy.
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Startups Marketing Lead
Sentry
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San Francisco
United States |
Not specified | Unknown | Marketing |
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Is remote?:No
Sentry is an application monitoring company trusted by over 200,000 organizations that helps developers fix errors and performance issues quickly, while building an AI-native future. The Startup Marketing role will be a full-time growth engine for Startups, owning the program end-to-end—from the partner ecosystem and community presence to acquisition programs and the Sentry for Startups brand among founders. Responsibilities include representing Sentry at YC Demo Day and accelerator events, building a real partner program with accelerators, incubators, and VC platforms, packaging credits into a single startup offer, showcasing builder stories, and managing day-to-day program operations (applications, eligibility, onboarding, credits). The role will own the startup acquisition funnel, designing programs to move early-stage companies from free to credits to paid, and will report to the Head of Enterprise Marketing while collaborating with Growth, Product Marketing, and DevEx, with autonomy to shape strategy and execute quickly. Qualifications include 7+ years in marketing/growth/partnerships with startups, experience building programs from scratch across growth/brand/community/partnerships, familiarity with developer tools or B2B SaaS, and strong partner relationship management; Sentry emphasizes equal opportunity and its open-source mission.
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Senior Software Engineer, Foundational Storage
Sentry
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San Francisco
United States |
Not specified | Unknown | Engineering |
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Is remote?:No
Sentry is a fast-growing application monitoring company trusted by 200,000+ organizations, and its Foundational Storage team builds and supports stateful storage systems (object storage, relational databases, key-value stores, and caches) along with the libraries and APIs to make them easy to use.
As a Senior Software Engineer on the team, you’ll design and operate storage systems used across Sentry, create user-facing APIs with best practices for correctness, security, and scale, and tackle data consistency, availability, performance, and cost-efficiency considerations.
You’ll solve storage challenges at scale (consistency under concurrent access, sharding and rebalancing, routing reads and writes across backends) and work with product teams to plan migrations and adopt the tools, while coordinating with Platform and Infrastructure teams to deliver a fault-tolerant platform.
Qualifications include 5+ years building and operating distributed, stateful systems in production, hands-on experience with object storage/relational databases/caches at scale, proficiency in a systems language (Rust preferred) with Python, Kubernetes experience, and familiarity with Terraform; nice-to-have items include shared libraries or API development and data migrations.
The salary range is $190,000 to $400,000 USD, with benefits such as incentive compensation, equity, PTO, and health insurance, and Sentry’s commitment to equal opportunity, accommodations, open-source ethos, and applicant privacy.
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Security Engineer, Application Security
Sentry
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San Francisco
United States |
Not specified | Unknown | Security |
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Is remote?:No
Sentry is a fast-growing software company trusted by 200,000+ organizations, building an AI-native future. The Security Team protects customers and code, and as a Security Engineer you’ll work across application and platform security, contributing to security reviews, threat modeling, vulnerability management, secure-by-design practices, and addressing new challenges from agentic features and AI-assisted engineering. You’ll support and mature Sentry’s security review program, manage intake/triage/remediation of vulnerabilities, support bug bounty and responsible disclosure, and validate findings with scanning, manual testing, and penetration testing while partnering with product and engineering to embed security into development pipelines. Qualifications include 2–5 years of relevant experience, a degree or equivalent, hands-on experience with security reviews, SDLC/secure CI/CD, architecture reviews, threat modeling, vulnerability management, and bug bounty programs, plus proficiency in Python, Typescript, Go, or Rust and familiarity with AWS/GCP/Azure, Kubernetes, Docker, Terraform, etc. Sentry offers a base salary of $155k–$200k, comprehensive benefits, equal opportunity and inclusive culture, and accommodations for applicants with disabilities.
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Senior Technical Program Manager, AI Platform
Sentry
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San Francisco
United States |
Not specified | Unknown | Office of the CTO |
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Is remote?:No
Sentry is an AI-native application monitoring company trusted by 200,000+ organizations, helping developers fix errors and performance issues faster so teams can focus on building. The Senior Technical Program Manager will connect AI/ML work with Issues Platform, Product Design, and Ingest, clarifying ownership, sequencing work, managing integration risks, and delivering a cohesive product experience. You will lead cross-team delivery by building a lightweight change-readiness process, aligning roadmaps, defining release readiness, and communicating progress, risks, and decisions clearly to leadership. Qualifications include experience leading complex cross-team technical programs, technical ability to review designs and identify integration risks, a track record of dependency management and process improvement, and strong written communication; preferred areas include shipping AI/ML features, data pipelines, and developer tools, though not all are required. The role is based in San Francisco with three days per week in the office, offering a base salary of $150,000–$240,000, comprehensive benefits, equal-opportunity commitments and accommodations, and Sentry’s open-source culture and applicant privacy policy.
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Senior Software Engineer, Billing Platform
Sentry
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San Francisco
United States |
Not specified | Unknown | Engineering |
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Is remote?:No
Sentry is a fast-growing application monitoring company trusted by 200,000+ organizations and is building an AI-native future. The Billing team sits at the intersection of product, finance, and infrastructure and is responsible for accurately measuring, pricing, and billing every observable event (errors, logs, traces, tokens), impacting revenue and customer trust. As a Senior Software Engineer, you will architect and scale the core billing systems, build the next-generation usage tracking pipeline that processes hundreds of billions of events daily with low latency and financial-grade accuracy, and design pricing primitives for various models. The role requires solving high-stakes accuracy problems, collaborating across BizOps, sales, marketing, and leadership, and making architectural decisions that influence ARR and board-level metrics. Sentry offers a base salary range of $215,000 to $400,000 with comprehensive benefits, supports equal opportunity and accommodations, and embraces an open-source ethos and applicant privacy.
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Senior Software Engineer, AI Platform
Sentry
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San Francisco
United States |
Not specified | Unknown | Engineering |
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Is remote?:No
Sentry is an open-source software company trusted by 200,000+ organizations, focused on fixing errors and performance issues to accelerate development and is building an AI-native future.
The role is a Senior engineer (Seer) who builds the platform that runs agents addressing real production problems for Sentry’s customers, enabling product teams to ship new AI features without rebuilding the plumbing.
Responsibilities include building state-of-the-art agentic AI platforms to triage, debug, and solve production issues; making every run debuggable with traces and per-run cost/latency context; and creating eval and rollout tooling so models can be swapped without guessing, while keeping the system flexible for upgrades.
Qualifications include 5+ years building production systems (including LLM-backed products), solid production Python and TypeScript skills, strong distributed-systems instincts, with model training experience a plus, and a base salary range of $155,000 to $400,000 USD plus benefits.
Sentry emphasizes equal opportunity, diversity and inclusion, offers benefits and disability accommodations, and provides an accommodations email (accommodations@sentry.io) along with an Applicant Privacy Policy.
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Staff Software Engineer, AI Platform
Sentry
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San Francisco
United States |
Not specified | Unknown | Engineering |
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Is remote?:No
Sentry is a fast-growing application monitoring company trusted by over 200,000 organizations, focused on fixing errors and performance issues before users notice and building an AI-native future. Its AI debugger Seer uses error traces, replays, and commits to identify what went wrong, and Sentry is seeking a Staff Engineer to shape how that system evolves as models improve. The role entails building state-of-the-art agentic AI systems to triage, debug, and solve production issues, setting technical direction for how agents get context, use tools, and decide when they’re done, and creating evaluations to measure model or prompt effectiveness. You will own major AI initiatives end-to-end, deploy and debug them in production, and collaborate with developers and product teams; the position offers a base salary of roughly $240k-$400k plus benefits, with equal opportunity and accommodation policies. Qualifications include shipping an LLM-backed system, strong opinions on agent design, experience with training or fine-tuning models when appropriate, production Python skills, ownership of a system across teams, and the ability to write documentation and mentor others.
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Senior Manager, Support Engineering
Sentry
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San Francisco
United States |
Not specified | Unknown | Support |
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Is remote?:No
Sentry runs the world of software monitoring, helping developers fix issues faster and pursuing an AI-native future, trusted by 200,000+ organizations. The role is Senior Manager of Support Engineering, a hands-on leadership position that will manage a team of Technical Support Engineers, shape support strategy, and handle everything from a single SDK question to enterprise production incidents, including on-call and escalations. You’ll own support outcomes and core metrics, run AI-assisted support, design coverage and escalation processes, partner with Engineering to route bugs and inform product changes, and lead the support response on high-stakes issues. Qualifications include 8+ years in technical support or software engineering at a SaaS/dev tools company, 3+ years managing technical support engineers, strong coding familiarity (Python/JS/Java/Ruby), solid understanding of distributed systems and observability, and hands-on AI/automation experience in support with a data-driven mindset. The package includes a base salary of $160,000–$180,000, benefits, equal opportunity and accommodations, and Sentry’s open-source, inclusive culture.
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Senior Software Engineer, Developer Infrastructure
Sentry
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San Francisco
United States |
Not specified | Unknown | Engineering |
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Is remote?:No
Sentry helps developers fix errors and performance issues quickly, trusted by 200,000+ organizations, and is building an AI-native future. The Developer Infrastructure team builds the systems engineers use to develop, test, and ship software, including local and cloud environments, CI/CD, tooling for creating services, and SDK/library publishing. The role involves owning projects end-to-end—from design through rollout—aiming to speed CI and deployments, develop reusable workflows, improve publishing tools, and provide the context for engineers and AI agents; it is based in San Francisco with three days a week in the office. Qualifications include 5+ years of software engineering or equivalent, Python proficiency, experience with CI/CD, Docker and container orchestration, cloud platforms (GCP/AWS), Kubernetes and IaC, and strong cross-team communication; not all qualifications are required to apply. The base salary range is $190,000 to $400,000, with benefits and equity, and Sentry is an equal opportunity employer that provides accommodations and emphasizes diversity and accessibility.
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Sr Staff Software Engineer, Platform
Sentry
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San Francisco
United States |
Not specified | Unknown | Engineering |
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Is remote?:No
Sentry is a fast-growing application monitoring company trusted by over 200,000 organizations, focused on fixing errors and performance issues before users notice and building an AI-native future. The Platform Engineering role seeks a Senior Staff Software Engineer to set technical direction across Sentry’s Platform organization, leading cross-team work on infrastructure, streaming, and storage while staying hands-on. Responsibilities include defining architecture across multiple teams, addressing bottlenecks and reliability risks, owning initiatives end-to-end, making tradeoffs among reliability, performance, cost, and delivery speed, and mentoring senior engineers. Candidates should have 12+ years of software engineering experience with deep cloud/infrastructure expertise (AWS/GCP, Kubernetes, Terraform), plus experience with event streaming and distributed storage (Kafka, Flink/Beam, OLAP/OLTP, blob storage), and a track record of leading cross-team initiatives and communicating tradeoffs. The base salary ranges from $260k to $400k with up to 20% annual bonus, along with benefits, equal opportunity and accommodations; Sentry is an open-source company committed to accessibility and inclusive culture.
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Manager, Design Engineering
Sentry
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San Francisco
United States |
Not specified | Unknown | Design |
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Is remote?:No
Sentry is a fast-growing application monitoring company trusted by 200,000+ organizations and is building an AI-native future. The Manager, Design Engineering role leads Scraps, Sentry’s design system, overseeing designers and front-end engineers at the intersection of design, engineering, and AI tooling. Responsibilities include owning the team roadmap, hiring and coaching, maintaining UI quality, keeping design tokens and code in sync from Figma to production, and enabling fast, agentic frontend development. The ideal candidate is a design engineer or coder-designer with deep React, TypeScript, CSS, and DOM skills, strong design system experience, 3+ years in such a team, 2+ years of people management, and familiarity with Figma’s design systems tooling. Compensation ranges from $200k to $270k base, plus benefits including incentive compensation, equity grants, PTO, and health insurance, with equal opportunity and accommodations, and information available in the applicant privacy policy.
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Security Engineer, Detection & Response
Sentry
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San Francisco
United States |
Not specified | Unknown | Security |
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Is remote?:No
Sentry is a fast-growing software company that provides application monitoring used by over 200,000 organizations and is building an AI-native future. The Security Team is responsible for securing customers, code, and everything in between, with a broad scope including detection, response, identity and access management, investigations, and preventative controls. In this role you will maintain and improve detection systems, perform investigations and incident response, contribute to a breadth of security projects, and collaborate across teams to prevent and respond to incidents while researching emerging threats. Qualifications include 2-5 years in detection/response or security engineering, a degree or equivalent, hands-on experience with alert triage, detection tuning, IAM, EDR/SIEM, Python, and distributed cloud technologies, plus strong communication and a collaborative approach. The base salary ranges from $150,000 to $200,000 USD with benefits, Sentry is an equal opportunity employer that values diversity and offers accommodations; for more details see the Applicant Privacy Policy and accommodations email.
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Senior Developer Experience Engineer
Sentry
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San Francisco
United States |
Not specified | Unknown | Marketing |
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Is remote?:No
Sentry is a leading application monitoring company trusted by 200,000+ organizations, helping developers fix errors and performance issues before users notice, as it moves toward an AI-native future. The Developer Experience team is expanding in San Francisco, and this hybrid role must be based at the HQ. The role is for a hands-on builder who loves experimenting with new features, crafting strong developer documentation, and partnering with Product and Engineering to test and ship solutions for Sentry’s biggest customers. Responsibilities include attending and hosting developer events, building content and product narratives, gathering user insights, and collaborating across Engineering, Product, Design, Sales Engineering, and Marketing to develop the best content; you’ll split your time roughly one-third on educating, one-third on community-building, and one-third on customer-to-product influence. Qualifications include 5+ years as a developer, 3+ years in advocacy or educational roles with examples of technical content, active community involvement, and strong written and verbal communication; the base salary range is $200,000 to $240,000 with benefits, and Sentry emphasizes equal opportunity, inclusivity, and accessibility.
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Engineering Manager, Growth
Sentry
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San Francisco
United States |
Not specified | Unknown | Engineering |
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Is remote?:No
Sentry provides application monitoring to help developers fix errors and performance issues before users notice, trusted by 200,000+ organizations.
The Engineering Manager will lead the Growth (Value Discovery) team to expand Sentry's product-led business by helping customers discover and get the most out of the platform, with a strong, customer-first ethos and no surprise charges.
You will define and execute a roadmap in partnership with design and data across the self-serve funnel—signup, onboarding, activation, trial and upgrade paths, and pricing/billing—within our Python/Django and TypeScript/React stack, and evolve our experimentation foundations.
You’ll run a fast, disciplined experimentation loop, measure and report activation, churn, support volume, and 90-day retention, and grow your team while valuing work that may be deleted next week.
Requirements include 3+ years of engineering management, strong technical credibility, product sense, experience with experimentation and analytics instrumentation, and a bonus for growth at a developer-tools company; the salary range is $220k–$450k plus benefits and equal-opportunity accommodations.
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FP&A Manager
Sentry
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San Francisco
United States |
Not specified | Unknown | G&A |
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Is remote?:No
Sentry is a software company that helps developers fix errors and performance issues, trusted by over 200,000 organizations, and is building an AI-native future. The FP&A Manager will help build Sentry's FP&A function with a focus on FinOps, partnering across the company on forecasting and financial analysis of cloud infrastructure, AI costs, and vendor spend. Key responsibilities include owning forecasting, reporting, and financial analysis for major cost areas; developing cost models and actionable reporting for cloud/infrastructure; evaluating commitments and vendor agreements; and building a scalable expense-management process with cross-functional alignment. Qualifications include 5+ years in FP&A or related finance roles, experience with budgets and forecasts, strong ability to analyze cloud/AI costs and translate technical consumption into financial drivers; BI tools and NetSuite experience are a plus; FinOps familiarity is helpful. Sentry is an equal-opportunity employer committed to diversity and inclusion, offers accommodations, and encourages applicants even if they don’t meet every qualification, with details in the applicant privacy policy.
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Technical Enablement Director
Sentry
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San Francisco
United States |
Not specified | Unknown | Customer Success |
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Is remote?:Yes
Sentry helps developers fix errors and performance issues quickly, is trusted by 200,000+ organizations, and is building an AI-native future in application monitoring. The Technical Enablement Director will drive usage and adoption of the platform through education and enablement, owning strategy, planning, and end-to-end execution of training programs for both internal employees and external customers and partners. The role blends product evangelism, multimedia content production, and teaching, requiring the ability to translate technology into compelling stories while partnering with Marketing, Product, Engineering, and Design. Key responsibilities include becoming a Sentry product expert, owning Sentry University, designing curricula and content, building a comprehensive training strategy and certification program, delivering instructor-led and virtual trainings, and developing KPIs to measure adoption while collaborating with Sales and keeping materials updated with Product and Engineering. Qualifications include strong knowledge of application monitoring, 5+ years in technical training development and delivery, a CS/CE-related degree or equivalent, excellent written and verbal communication, customer-facing experience, and the ability to create structured, measurable training plans; Sentry also commits to equal opportunity and offers accommodations and privacy assurances.
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Senior Technical Customer Success Manager
Sentry
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San Francisco
United States |
Not specified | Unknown | Customer Success |
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Is remote?:No
Sentry is a software company focused on error and performance monitoring, trusted by 200,000+ organizations and building an AI-native future. The Technical Customer Success Manager role is part of an expanding team to drive adoption and value across the Sentry Platform, working closely with AEs, SEs, and Engineering and requiring deep SDLC and technical knowledge. Responsibilities include becoming a product expert, guiding onboarding and value realization, setting objectives with stakeholders, acting as a trusted advisor, and partnering with sales to identify expansions while advocating for customers internally. Qualifications combine technical and business skills: a BA/BS in CS or related field, 5+ years in customer-facing roles, strong experience with Dev/DevOps, monitoring, and cloud-native platforms, plus cross-functional collaboration and executive presence; bonus points for developer/DevOps background and monitoring expertise. Sentry is committed to equal opportunity, diversity, and accommodations, with a focus on applicant privacy and accessibility, including a dedicated accommodations channel.
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