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Lucid Software is a leader in visual collaboration and work acceleration, recognized with awards such as Forbes Cloud 100 and Fortune Best Workplace in Technology, and supports a hybrid work model. The company emphasizes core values—teamwork over ego, innovation, individual empowerment, initiative, ownership, and passion and excellence—while fostering a diverse, respectful, and inclusive environment and prioritizing protecting Lucid and its users. The Regulatory & Product Counsel role sits in the Compliance team as the legal point of contact to advise on privacy and other compliance across cross-functional teams (engineering, marketing, growth, product) and to ensure ongoing regulatory compliance. Responsibilities include managing and improving compliance programs, monitoring evolving laws, acting as subject matter expert on global SaaS regulations (notably GDPR and CCPA) and AI compliance, and conducting risk-based privacy assessments and controls, plus advising teams on privacy controls in product development, vendors, and operations. Requirements include a JD from an ABA-accredited law school, active State Bar license, 3-5 years of relevant experience in global regulatory regimes for SaaS with emphasis on data privacy, plus strong ability to translate legal risk for non-legal partners; preferred qualifications include a technical background in software product development and privacy controls.

Lucid Software is a leader in visual collaboration recognized with Forbes Cloud 100 and Fortune Best Workplace in Technology. The role is hybrid, based in South Jordan, UT, combining remote work with in-person collaboration about two to three days per week, and operates primarily on East Coast hours. Lucid emphasizes core values of teamwork over ego, innovation, individual empowerment, initiative and ownership, and passion and excellence, while fostering a respectful and inclusive environment for diverse perspectives. The company is seeking a highly organized Executive Coordinator to manage the scheduling needs of multiple Vice Presidents, including calendar management, meeting coordination, and travel logistics. Requirements include proficient, professional communication across executives and teams, strong reliability and discretion, and proficiency with G Suite and scheduling tools, with preferred qualifications of 1+ years supporting senior leaders in corporate or high-growth settings.

Lucid Software is a leader in visual collaboration and work acceleration, with awards including Forbes Cloud 100 and Fortune Best Workplace in Technology, and this hybrid role is based in South Jordan, UT, two days a week (Tuesday and Thursday). The company emphasizes core values of teamwork over ego, innovation, empowerment, initiative and ownership, along with passion and excellence, while fostering an inclusive, respectful environment. The role is a junior administrator on the Business Systems team, focused on optimizing the Salesforce–Marketo integration and other GTM systems to ensure clean lead processing and reliable data flow into Salesforce for marketing objectives, including maintaining lead-routing reliability and scalable CRM sync. You will design, implement, and test scalable solutions, partner with Marketing Ops to gather requirements, manage dependencies and documentation, and oversee the integration layer for data flowing into and out of the Marketo ecosystem. Requirements include 2–4 years of Salesforce admin experience in a SaaS GTM environment, a curious, solution-oriented mindset, strong communication and project-management skills, and a desire to learn; preferred qualifications include 1–2 years of Marketo or similar platforms, SQL/data analysis, cross-department coordination, and related tools or Salesforce certifications.

Lucid Software is a leader in visual collaboration with a high-velocity Product-Led Growth model and a hybrid work setup at its South Jordan, UT office (two days on-site). The Director of Global Payments will own the strategic innovation and day-to-day execution of Lucid’s global payment ecosystem, focusing on localization and performance to support a large B2C user base and enterprise B2B billing. Key responsibilities include optimizing global payment performance, implementing local methods and APMs, improving authorization rates, reducing involuntary churn via dunning and modern tools, enabling a frictionless self-serve checkout, and maintaining a balanced fraud and risk framework, while collaborating with finance, marketing, and product teams. The role also covers vendor management, contract negotiations with processors and FinTech partners, and evolving the architecture toward a payment orchestration layer for greater global agility and redundancy. Required qualifications include 7+ years in global payments or FinTech with leadership experience, proven success in high-volume B2C and complex B2B/B2B enterprise billing, strong localization/APM expertise, PLG experience, knowledge of regulatory standards, scale in freemium-to-paid SaaS, and exceptional communication skills.

Lucid Software is a leader in visual collaboration that prioritizes innovation, excellence, empowerment, initiative and ownership, and teamwork, while fostering a diverse, respectful, and inclusive culture with a hybrid work model. The company has earned recognitions such as Fortune Best Workplace in Technology, 2022 Glassdoor Best Place to Work, inclusion on Forbes Cloud 100, and a top-100 ranking on G2’s 2023 Best Global Software Companies, serving customers like Google, GE, and NBC Universal, with partners including Google, Atlassian, and Microsoft. They are seeking smart, energetic, passionate, organized and competitive individuals to join the sales team to accelerate growth, who love technology, enjoy teamwork, and know how to hustle. Responsibilities include prospecting outbound leads and qualifying inbound ones, responding quickly to inquiries, conducting needs assessment calls, scheduling online product demonstrations, providing proactive support, becoming an expert on the features and benefits, and collaborating with Account Executives and Marketing to manage schedules and pipelines to hit milestones and quarterly objectives, with weekly trainings and daily standups. Requirements include strong problem solving, a bias toward finding solutions, sales experience or strong interest in selling, fast learning, clear communication of value propositions to diverse personas, the ability to manage multiple projects and meet deadlines, outstanding written and verbal communication, and a proven track record of exceeding targets; the role is hybrid at the South Jordan office two days per week (Tuesday and Thursday), with preferred qualifications including CRM and call-system experience, independence, motivation, startup-pace adaptability, and a BA/BS degree.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, with over 100 million users and customers including Google, GE, and NBC Universal. The company emphasizes core values of innovation, excellence, individual empowerment, initiative and ownership, and teamwork over ego, while fostering a diverse, respectful, inclusive, hybrid workplace. Lucid has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care. They are seeking a talented lawyer specialized in customer and vendor relationships within the SaaS tech industry to draft, negotiate, and advise on customer contracts and procurement, support global sales teams, manage vendor relationships and renewals, and collaborate with compliance and cross-functional teams, reporting to the Sr. Counsel and Sr. Commercial Manager, ideally near Salt Lake City, UT or Raleigh, NC. Required qualifications include a JD and bar admission, 3-5 years’ experience in a software company or fast-growth tech, strong data privacy knowledge, and experience negotiating complex enterprise B2B SaaS agreements, with preferred experience in tools like Salesforce, Zendesk, Conga, Coupa and in engaging with EDU or government customers.

Lucid Software is a leader in visual collaboration offering the Visual Collaboration Suite (Lucidchart, Lucidspark) and airfocus, helping teams turn ideas into reality. The company values innovation, excellence, empowerment, initiative, ownership, and teamwork, and supports a respectful, inclusive culture with a hybrid workplace that accommodates remote or in-office work. Lucid has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and serves over 100 million users worldwide, with customers like Google, GE, and NBCUniversal and partners including Google, Atlassian, and Microsoft. A Solutions Consultant engages with stakeholders globally, guides customers to maximize their investment in the Lucid Collaboration Suite, and develops subject-matter expertise in topics like innovation, hybrid work, organizational agility, and change management while helping extend Lucid’s professional services. Requirements include 2+ years in consultative roles, a technical degree (master’s preferred), strong executive-facing engagement and presentation skills, relationship-building ability, and a track record of driving customer outcomes, with a hybrid work arrangement at the South Jordan office two days per week; preferred qualifications include experience in technical/R&D, large-scale SaaS rollouts, and global customer engagement.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, passion and excellence, empowerment, initiative and ownership, and teamwork over ego. The company champions diverse perspectives and an inclusive culture, and operates as a hybrid workplace that supports remote, in-office, or mixed arrangements depending on role and team needs. Lucid has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, with solutions used by more than 100 million users worldwide and clients like Google, GE, and NBC Universal, plus partnerships with Google, Atlassian, and Microsoft. The Higher Education Account Executive role focuses on strategic growth of Lucidchart and Lucidspark for colleges and universities, managing accounts, prospecting for new opportunities, closing deals, and collaborating with Customer Success Managers to ensure renewals and expansion. Requirements include 5+ years of software sales, multi-project management, strong written and verbal communication, experience selling to Higher Ed administration and enterprise student software, a hybrid work arrangement at the South Jordan office two days per week (Tue/Thu), and preferred qualifications such as evangelist sales experience, familiarity with Salesforce and sales tools, and a BA/BS degree (reference #LI-MK1).

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, while upholding values of innovation, passion and excellence, empowerment, initiative and ownership, and teamwork over ego in a diverse, inclusive culture. It is a hybrid workplace that supports work-life balance with remote, office, or hybrid options, and has earned recognitions including Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, serving over 100 million users worldwide with customers such as Google, GE, and NBC Universal, and partnering with Google, Atlassian, and Microsoft. They are seeking a Sales Engineering team member who will serve as the technical point of contact throughout the sales cycle, showcasing and demystifying the Lucid product suite and crafting business solutions for clients. Responsibilities include creating and delivering custom technical demos, becoming a respected product expert for both internal teams and customers, collaborating with sales to understand and qualify customer needs, and identifying and solving inefficiencies in SE operations. Requirements include pursuing an undergraduate degree in Engineering, Information Systems, Economics, or other STEM field with strong academics, plus traits like passion, initiative, customer-success interest, strong communication, detail-orientation, and ability to thrive in a fast-paced environment; the role is hybrid with two in-person days per week at the South Jordan office (Tuesday and Thursday); preferred qualifications include prior customer-facing experience, SaaS familiarity, coding or Excel skills, and knowledge of Cloud Networking Architecture or Information Security.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and it emphasizes core values of innovation, passion and excellence, empowerment, initiative and ownership, and teamwork over ego, while fostering a respectful and inclusive culture in a hybrid workplace. The company has earned recognitions including Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and its solutions are used by more than 100 million users worldwide, with customers like Google, GE, and NBC Universal and partners such as Google, Atlassian, and Microsoft. Lucid’s mission is to help teams see and build the future through visual collaboration, with customers seeking outcomes like increased innovation, agility, or a transition to a product-led organization. A Solutions Consultant delivers a broad range of services to enhance customer use of the Lucid Collaboration Suite, engaging stakeholders globally, guiding customers to maximize their investment and business outcomes, maintaining and sharing subject-matter expertise on topics such as innovation, organizational agility, software architecture, knowledge management, cloud migration, product development, digital transformation, change management, and hybrid work, and promoting Lucid’s Professional Services. Requirements include 3–5 years in consultative roles, a technical (BA/BS) degree with master’s preferred, strong executive-facing engagement and presentation skills, proven ability to build relationships and drive customer success, and the role is hybrid with in-person collaboration at the South Jordan office two days per week (Tuesday and Thursday); preferred qualifications include technical/R&D experience, large-scale SaaS rollouts, and global customer engagement.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and it upholds core values of innovation, excellence, empowerment, initiative, ownership, and teamwork in a respectful, inclusive culture. It is a hybrid workplace supporting remote work, in-office, or mixed arrangements, and has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care; its solutions are used by more than 100 million people worldwide, including Fortune 500 companies, with customers like Google, GE, and NBC Universal and partnerships with Google, Atlassian, and Microsoft. The Product Support Specialist role puts you on the front lines with Lucid’s biggest and most strategic customers, coordinating with Customer Success, Sales, and Engineering, and representing Lucid via email, screen share, or phone to resolve complex issues, including global APAC/EMEA collaboration. Responsibilities include investigating and troubleshooting technical issues, escalating and routing issues, maintaining technical product expertise, monitoring key user metrics, and collaborating across Engineering, Product Management, CS, and Sales while developing team strategy and serving as an escalation path; there’s also one on-call weekend per quarter. Requirements include 2 years of practical work experience or a 3.0+ GPA, ownership mindset, ability to translate complex technical ideas into simple content, strong communication, independence and multi-tasking, analytic problem-solving, and a hybrid work location at the South Jordan office two days per week (Tue and Thu), with preferred qualifications in data analytics, log management tools (Splunk or Loggly), coding, teaching or mentoring, and basic project management.

Lucid Software is a leader in visual collaboration offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative and ownership, and teamwork over ego, while fostering a diverse and inclusive culture. It operates as a hybrid workplace that supports remote work, office presence, or a mix depending on role and team needs to promote work-life balance. Lucid’s solutions are used by more than 100 million users worldwide, with customers including Google, GE, and NBC Universal, and partnerships with leaders such as Google, Atlassian, and Microsoft. The New Logo Account Executive role is responsible for driving strategic growth for new and current Lucidchart and Lucidspark customers across assigned territories, developing expertise, identifying opportunities, generating and closing new pipeline, managing a book of accounts with reliable forecasts, and working with Customer Success Managers to secure renewals and expansions. Requirements include 1-3 years of SaaS/tech sales, hybrid work in South Jordan, UT (in-office Tuesdays and Thursdays), with preferred qualifications such as a BA/BS, Salesforce experience, and proficiency with sales tools like Outreach, Groove, and ZoomInfo.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, passion and excellence, individual empowerment, initiative and ownership, and teamwork over ego, with a diverse, respectful, and inclusive culture. It is a hybrid workplace that supports work-life balance by allowing remote work, in-office presence, or a mix depending on role and team needs. Lucid has earned global recognitions (Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, People’s Companies that Care) and serves more than 100 million users worldwide, including Fortune 500 customers such as Google, GE, and NBC Universal, while partnering with Google, Atlassian, and Microsoft. Expansion Account Executives lead strategic growth for current Lucidchart and Lucidspark customers across assigned territories, focusing on renewals, expansion, and ongoing customer engagement after qualification. The role requires 1-3 years of SaaS/tech sales experience (at least 1 year closing), strong written and verbal communication, and a hybrid schedule in South Jordan, UT with in-person days Tuesday and Thursday, plus preferred qualifications such as Salesforce experience, CRM hygiene, the ability to manage many prospects, and experience in software sales and closing.

Lucid Software leads visual collaboration with the Visual Collaboration Suite (Lucidchart, Lucidspark) and airfocus. It follows core values of innovation, passion and excellence, individual empowerment, initiative and ownership, and teamwork over ego, while fostering a respectful and inclusive culture. The company operates as a hybrid workplace, supports work-life balance with remote or office options, and has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, serving over 100 million users including Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. New Logo Account Executives will drive strategic growth for new Lucidchart and Lucidspark customers, collaborate with Customer Success Managers to renew and expand accounts, and generate and close pipelines through outbound activities. Requirements include 3 years of SaaS/tech sales, strong written and verbal communication, and multi-project management; the role is hybrid in South Jordan, UT with in-person days Tuesday and Thursday, and preferred qualifications include a BA/BS and experience with Salesforce and sales tools like Outreach, Groove, and ZoomInfo.

airfocus by Lucid is a top-rated, growing modular product management and roadmapping platform used by thousands of customers like Ricoh, Good Year, and Wago, recognized by Kununu and Glassdoor. It offers a hybrid workplace with flexible remote options in Germany or the Netherlands, offices in Hamburg or Amsterdam, and the possibility of mixing both depending on the role. The role focuses on outbound prospecting, handling inbound leads, conducting needs assessments, scheduling demos, providing proactive follow-up, and maintaining records, with ongoing team trainings and stand-ups. Requirements include strong problem-solving, sales experience or interest, ability to manage multiple projects, excellent communication, and a proven track record of exceeding targets, with a hybrid setup including in-person collaboration at a South Jordan office two days per week. Preferred qualifications include being detail-oriented, independent, motivated, a BA/BS degree, and the listing references #LI-MK1.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to help teams turn ideas into reality. The company highlights core values of innovation, passion and excellence, individual empowerment, initiative and ownership, and teamwork over ego, and supports a diverse, respectful, and inclusive culture with a hybrid work model. It has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, and serves over 100 million users worldwide including Fortune 500 customers like Google, GE, and NBC Universal, with partners including Google, Atlassian, and Microsoft. They are seeking smart, energetic, organized, and competitive individuals to join the higher education sales team to accelerate growth, with responsibilities including outbound prospecting, qualifying inbound leads, conducting needs assessments, scheduling online demos, and maintaining CRM records. Requirements include 0-2 years of B2B experience, strong problem-solving and communication skills, a fast-learning mindset, and a hybrid work setup at the South Jordan office two days per week (Tuesday and Thursday), with a preferred BA/BS degree (#LI-MK1).

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by values of innovation, excellence, empowerment, ownership, and teamwork over ego. The company values diverse perspectives and maintains a respectful, inclusive culture, operating as a hybrid workplace with remote or in-office options depending on the role. Lucid has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, and serves over 100 million users worldwide, including Fortune 500 customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The Scaled Customer Success Team, specifically Digital Customer Success Specialists, drive customer success at scale by engaging through email and, when needed, screen shares or calls, to understand customer objectives, monitor retention metrics, promote product adoption, and lead cross-functional initiatives. Requirements include a bachelor’s degree, 2+ years in a client-facing or technical role, strategic thinking, ownership, strong communication and empathy; the role is hybrid, based at the South Jordan office two days per week (Tuesday and Thursday), with preferred qualifications in technical aptitude, curiosity, and prior customer success management experience.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) along with airfocus, and upholds core values of innovation, passion and excellence, empowerment, initiative and ownership, and teamwork over ego in a respectful, inclusive culture. The company operates as a hybrid workplace, supporting remote or on-site work to balance life and work, and has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s “Companies that Care,” serving over 100 million users worldwide with customers like Google, GE, and NBC Universal and partners including Google, Atlassian, and Microsoft. Lucid’s Customer Success Team ensures customers maximize value through product adoption, with Specialists engaging primarily by email but also via screen shares or calls to support strategic users and administrators critical to each customer’s Lucid environment. The role’s responsibilities include understanding customers’ business objectives, monitoring retention-focused metrics, sustaining ongoing product adoption, delivering data-driven recommendations at scale, and driving cross-functional initiatives to improve the overall customer experience and loyalty. Requirements include a bachelor’s degree, 2+ years in a client-facing or technical role, strategic thinking, strong communication, ownership-mindedness, empathy, and the ability to thrive in a fast-paced environment; the position is hybrid, with in-person collaboration at the South Jordan office two days per week (Tuesday and Thursday), and preferred qualifications include technical aptitude, curiosity, and prior customer success experience.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, passion and excellence, empowerment, initiative and ownership, and teamwork over ego, while fostering a respectful, inclusive culture. It operates as a hybrid workplace, supporting remote work, office work, or a mix depending on role and team needs. Lucid has earned awards such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and serves over 100 million users worldwide including Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The Billing Support Specialist role involves investigating and processing cancellations and refunds, resolving billing issues like downgrades and duplicate charges, researching payment activity, communicating clearly with customers, and collaborating cross-functionally to improve billing processes and address user pain points. Requirements include 0-2 years of experience or a 3.0+ GPA, ownership, customer empathy, strong written communication, ability to work independently and cross-functionally, strong analytical and problem-solving skills, detail-oriented teamwork; the position is hybrid at the South Jordan office two days per week (Tuesday and Thursday), with preferred qualifications of client-facing experience and technical troubleshooting ability.

Lucid Software is a leader in visual collaboration with products like the Visual Collaboration Suite (Lucidchart, Lucidspark) and airfocus, guided by values of innovation, excellence, empowerment, initiative and ownership, with a diverse, respectful, inclusive culture and a hybrid work model. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, serving over 100 million users worldwide including Fortune 500 customers like Google, GE, and NBC Universal, and partnering with Google, Atlassian, and Microsoft. Lucid’s Scaled Customer Success Team, including the Associate Customer Success Specialist, focuses on maximizing customer value and successful adoption at scale through email, screen shares, or calls, engaging strategic users and administrators. Key responsibilities include understanding customers’ business objectives, monitoring retention metrics, driving adoption of Lucid products, delivering data-driven recommendations at scale, and developing tools and processes to improve the overall customer experience. Candidate requirements include a bachelor’s degree, strategic thinking, detail orientation, ownership, strong communication and empathy, ability to thrive in a fast-paced hybrid environment, with preferred qualifications of 2+ years in a client-facing or technical role, technical aptitude in the Lucid Suite, and a desire to learn; this role is hybrid at the South Jordan office two days per week (Tuesday and Thursday).

The organization invites applications from individuals who are enthusiastic about their mission, even if there are no current positions that match their backgrounds. By submitting a resume, candidates can enter a talent pool for future job opportunities aligned with their skills and interests. This application is open to candidates from any U.S. state as well as specific international locations, including Amsterdam, Hamburg, and Melbourne. The company is legally able to hire in these areas. Interested individuals are encouraged to apply, even without a specific role in mind.