Zendesk is seeking an Enterprise Account Executive to grow its enterprise SaaS business by acquiring new Enterprise customers and expanding existing partnerships through relationship-building and innovative solutions. The role involves driving top-line revenue, cross-selling to optimize account revenue, nurturing key relationships for retention, and using data insights to improve prospecting, with quarterly territory plans to increase market share in the Enterprise sector. Candidates should have a BA/BS or equivalent, 8+ years in cloud/software B2B sales or solution engineering with a proven quota track record, experience navigating complex multi-month deals with PoCs, and a history of selling to VP and C-level executives; familiarity with tools like Salesforce, Outreach, Clari, Seismic, and Looker, plus the ability to travel. They must maintain a robust pipeline and accurate forecast to exceed quarterly and annual revenue goals, establish executive sponsorship, and collaborate with internal teams to optimize sales strategies and product expansions. Zendesk emphasizes a hybrid, inclusive culture, AI screening of applicants, and equal opportunity employment with commitments to diversity and accommodations.
