Zendesk is seeking an Enterprise Account Executive with a proven B2B SaaS sales record to grow the enterprise base by building relationships and expanding offerings to new and existing customers. The role involves driving top-line revenue by acquiring new enterprise customers, cross-selling to optimize account profitability, managing key relationships, using data insights to improve prospecting and retention, and leading quarterly territory plans and multi-month, value-centric sales cycles with proof-of-concept stages. You will establish C-level sponsorship, collaborate with internal teams to optimize sales strategies, negotiate and close complex deals, and maintain a robust pipeline and accurate forecast to exceed revenue goals while staying knowledgeable about Zendesk solutions and market trends. Required qualifications include a BA/BS or equivalent, 8+ years in cloud/software B2B sales or solution engineering with a proven track record of exceeding targets, experience selling to VP/C-level executives in large enterprises, and familiarity with Salesforce, Outreach, Clari, Seismic, and Looker, plus willingness to travel. The position offers a hybrid work model with partial in-office attendance, a commitment to diversity and inclusion, disclosures about AI screening and accommodations for applicants with disabilities, and Zendesk’s status as an equal opportunity employer.
