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Atlassian aims to help customers compete and win in the digital economy, building a multi-billion-dollar software business with 300,000 paying customers, hundreds of partners, and millions of users, with a culture that is open, collaborative, and customer-focused. The Strategic Solution Sales team develops and executes sales strategies to drive adoption of the Service Collection (ESM/ITSM/CSM) among large customers, and the Strategic Solution Sales Executive acts as a customer champion who feeds insights back to product and engineering to improve the customer experience while owning a territory. In this role, you will own your territory end-to-end in Southern Europe, building and executing a multi-quarter sales strategy for named strategic accounts and being accountable for the numbers alongside the overall Account Executive. You will lead the Service Management sales motion as the go-to expert on ESM/ITSM market trends, competitive dynamics, and where Atlassian's Service Collection wins, shaping positioning and leading Service Management-only deals and multi-product conversations. You will drive pipeline from the ground up by designing targeted campaigns, engaging executive stakeholders, and building a self-sufficient pipeline, orchestrating the right people—from Strategic Account Executives and Partners to Marketing and Product—to accelerate deals and engage senior economic buyers with value-based conversations linking Atlassian's platform to business outcomes.

Atlassians can choose where they work—office, home, or a hybrid model—but this role requires you to be located in France to support collaboration. Atlassian serves over 300,000 customers worldwide and aims to unleash every team's potential through software, delivering customer impact and sustaining revenue growth, guided by the value of “play as a team.” The company emphasizes that employees work with Atlassian, not for Atlassian, and is leading responsible AI integration into its cloud products while migrating customers to the cloud with cost transparency to accelerate outcomes. The role involves steering the use of various products for high-value, strategically important customers, understanding their long-term goals, and crafting customized growth strategies for mutual success. You will develop and implement strategic sales and account plans, build relationships with decision-makers and C-level executives, understand customer objectives, coordinate with internal teams to streamline processes, lead negotiations, stay informed on market trends, and report performance to senior management while traveling to industry events.

- Atlassian offers flexible work options (office, home, or hybrid) and hires people in any country where it has a legal entity. - The Executive Engagement & Trusted Advisor role focuses on building trusted relationships with C-suite and senior executives to position Atlassian as a strategic partner in digital and AI transformations. - Outcome-Driven Success aims to accelerate product adoption and deliver verifiable business outcomes, focusing on measurable value realization and expansion across global teams. - Strategic Success Planning involves creating and executing Customer Success Plans aligned with customer goals, including regular check-ins, QBRs, and strategic planning sessions to drive adoption, retention, and expansion, along with Complex Program Leadership to guide multi-stakeholder implementations. - AI & Emerging Tech Enablement covers advising on leveraging Atlassian’s AI and emerging technologies, along with pricing models, risk mitigation, the Voice of the Customer, and cross-functional collaboration with sales, product, support, and advisory services.

- Atlassian offers flexible work arrangements and hires globally where it has a legal entity; they are seeking a Principal Customer Success Manager in the Strategic Segment. - Principal CSMs help customers realize value from their Atlassian investment by delivering scalable methodologies that drive product adoption, solution expansion, and long-term user growth. - In this role you’ll build trusted advisor relationships with executives, guide complex customers through hurdles, and apply cross-product solution expertise to realize value and adoption across the customer journey. - You’ll engage diverse profiles, including C-level leaders and global teams, and develop customer success plans with regular check-ins, QBRs, and strategic planning while navigating complex, multi-partner implementations. - You’ll drive adoption of Atlassian solutions, implement high-value account adoption strategies, mitigate churn through early risk detection and escalation with the account team, and serve as the Voice of the Customer to inform internal improvements for strategic customers.

Atlassian Professional Services delivers outcome-based solutions that maximize the value of an Atlassian investment, accelerate adoption, reduce implementation risk, and enable long-term business success through the Atlassian System of Work. The Services Solutions Advocate (SSA), the commercial specialist within Professional Services, drives demand by partnering with customers to shape the right services engagement and delivery model, including guidance on when to engage the Atlassian Partner Ecosystem. As a trusted advisor, the SSA works with business and technical decision makers to identify priorities, navigate complex opportunities, and align services solutions with customer goals while balancing value, commercial priorities, and delivery considerations. The SSA generates and influences the professional services pipeline, leads consultative discovery and the services sales cycle from discovery through commercial recommendations, and facilitates handover to delivery upon deal close. They develop account-level strategies with Atlassian Sales to identify expansion opportunities, bring together cross-functional stakeholders across Sales, Professional Services, Customer Success, and the Partner Ecosystem to shape engagements, influence complex enterprise opportunities, and own a services sales target with bookings, pipeline growth, forecast accuracy, and opportunity management.

Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country where it has a legal entity, enabling employees to balance family, personal goals, and priorities. The role is a Pre-sales Solutions Engineer for the EMEA South Enterprise business, responsible for leading the technical engagement in complex sales and solving enterprise customers’ toughest problems. Responsibilities include partnering with cross-functional teams and partners for customer discovery, identifying cross-product opportunities, acting as a trusted technical advisor, and delivering value-based demonstrations that show how Atlassian solutions transform the way customers work. The ideal candidate has 5+ years of enterprise pre-sales experience, fluent French, and proficiency in Spanish or Italian, plus strong communication and executive relationship skills, with the ability to navigate both business and technical contexts and collaborate across sales, product, and services. The team is globally distributed, works with Global 2000 customers, and operates with a focus on rapid execution and Atlassian’s core values.