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Zendesk is hiring a Collections Specialist to enhance financial health and support global operations. The role requires managing a high-volume portfolio of customer accounts, resolving discrepancies, and maintaining positive relationships while minimizing outstanding receivables. Candidates should possess a Bachelor’s degree in Accounting or Finance, along with 2+ years of experience in Accounts Receivable and B2B collections. Key responsibilities include executing collection strategies, collaborating with various internal teams, negotiating payment arrangements, and participating in continuous improvement efforts. The position follows a hybrid work model requiring office attendance twice weekly and is open to applicants committed to diversity and inclusion.

Zendesk is seeking a Senior Account Executive focused on B2B sales to drive growth in the SaaS sector, particularly in the Philippines. This role emphasizes new business development, requiring the candidate to build their own pipeline, acquire new customers, and manage relationships for account retention and expansion. The ideal candidate will have at least four years of experience in B2B sales, exceptional communication skills, and the ability to navigate complex sales cycles while maintaining customer satisfaction. Responsibilities include driving revenue growth, collaborating with internal teams, and leveraging industry knowledge to create strategic partnerships. The role is hybrid, allowing flexibility for remote work while requiring some in-office presence.

The job involves reporting to the Finance & Strategy Sr. Manager and entails responsibilities such as budget review, purchase request approvals, and headcount management in Manila. The candidate will prepare and analyze headcount reports, support financial reporting, maintain financial models, and coordinate departmental budgets while ensuring confidentiality of financial information. Applicants are required to have a Bachelor’s degree in Finance or Accounting with 4-6 years of FP&A experience, strong analytical skills, and proficiency in MS Excel, alongside excellent communication and organizational skills. The position is hybrid, requiring attendance at the office part-time, and highlights the company's commitment to diversity and inclusion. Zendesk aims to create an inclusive work environment and provides reasonable accommodations for applicants with disabilities.

The job description outlines a position in finance and accounting reporting to the Finance and Strategy Process Lead in Manila, focusing on general accounting functions. Key responsibilities include preparing financial reports, managing data from accounting systems, and performing variance analysis, as well as coordinating the corporate budget and assisting with audits. Candidates are expected to have a Bachelor’s degree in Finance or Accounting, 2-4 years of relevant experience, and be comfortable working flexible hours in a hybrid environment. Strong analytical, communication, and organizational skills are required, along with proficiency in MS Excel and experience with financial software preferred. Zendesk emphasizes an inclusive workplace and may use AI for application screening, while offering reasonable accommodations for applicants with disabilities.

Zendesk is looking for a Sales Operations Specialist to enhance the efficiency of its sales teams through process management and reporting support. Ideal candidates should have 1-3 years of experience in sales operations, preferably in a SaaS or technology environment, and possess strong communication and analytical skills. Key responsibilities include managing sales operations requests via Zendesk, analyzing trends, refining processes, and collaborating with sales teams and cross-functional partners. The position requires familiarity with tools like Salesforce CRM and Excel, as well as a proactive approach to problem-solving. The role offers a hybrid work model, requiring some in-office attendance in addition to remote work flexibility.