Figma is expanding its team to make design accessible to all, offering a platform that supports teams from brainstorming to prototyping to code and AI-assisted collaboration from anywhere. The company aims to fuse AI capabilities with human creativity in an AI-native craft platform, enabling professionals to move faster without sacrificing craft. The Customer Enablement Manager for Figma Weave will work with large enterprise customers to maximize value, designing tailored enablement strategies, driving adoption, uncovering new use cases, and ensuring long-term success in collaboration with multiple internal teams. Key responsibilities include managing the adoption journey for a portfolio of customers, aligning goals with product data, sharing best practices, building cross-role relationships, identifying internal champions, and delivering live training with cross-functional partners. Requirements include 4+ years in customer-facing SaaS roles, strong communication and product knowledge, a track record of driving outcomes, and a preference for experience with design tools or UX/Design Ops, along with commitment to diversity, equal opportunity, accommodations, camera-on interviews, and in-person onboarding.
